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September 16, 2022 NHTSA CAMPAIGN NUMBER: 22V696000
Awning May Extend Unintentionally
An awning that extends during transit, may become a distraction or road hazard, increasing the risk of a crash.
NHTSA Campaign Number: 22V696
Manufacturer Winnebago Industries, Inc.
Components STRUCTURE, EQUIPMENT
Potential Number of Units Affected 6,540
Summary
Winnebago Industries, Inc. (Winnebago) is recalling certain 2019-2023 Winnebago Travato motorhomes. The retractable awning may extend unintentionally during transit.
Remedy
Dealers will install an on/off switch for the extend/retract awning function, and update firmware, free of charge. Owners notification letters were mailed October 19, 2022. Owners may contact Winnebago customer service at 1-641-585-6939 or 1-800-537-1885.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
REASON FOR THIS RECALL
Winnebago Motorhomes has decided that a defect related to motor vehicle safety exists on certain 2019 – 2023 Travato Motorhomes. Our records indicate that you have purchased a vehicle with the serial number which appears above. These motor homes were manufactured January 24, 2018 through September 16, 2022.
In some cases, retractable awnings are extending unintentionally while the motorhome is in motion. An awning that extends unintentionally while the motorhome is in motion could present a road hazard, which can increase the risk of a crash.
WHAT WE WILL DO
Winnebago Motorhomes will coordinate modification of wire circuits and adding an awning power switch. This will be at no charge to you.
WHAT YOU SHOULD DO
Please contact your Winnebago motorhome dealer or locate a Winnebago dealer at customercare@wgo.net or by telephone at (641) 585-6939 or (800) 537-1885, immediately to arrange for an appointment. The labor time necessary to perform this correction will be approximately 4 hours. Please allow additional time for the dealer to process your vehicle.
Chronology :
In or about mid-April 2022, a third-party delivery driver, alerted Winnebago to an unintended partial awning deployment on a Winnebago View while in transit. Upon learning of this incident, an investigation was initiated which included a technical assessment of the issue as well as an analysis of customer complaints and warranty claims on similar models. The awning supplier, Carefree of Colorado, was notified and participated in this investigation. During the investigation, a small number of unintended awning deployments were discovered on Model Year 2019 to Model Year 2021 Winnebago Travato models. Winnebago Industries identified 5 unintended deployments on Travato models while in transit. Upon completion of the investigation, the Winnebago Product Safety Committee reviewed the findings and decided that the concern may present a risk to motor vehicle safety.
Winnebago Industries is not aware of any injuries or deaths associated with this issue.
5 Affected Products
Vehicle
MAKE | MODEL | YEAR |
WINNEBAGO | TRAVATO | 2019-2023 |
11 Associated Documents
Recall Acknowledgement
RCAK-22V696-6428.pdf 732.522KB
Defect Notice 573 Report
RCLRPT-22V696-5128.PDF 241.973KB
Remedy Instructions and TSB
RCRIT-22V696-5108.pdf 1081.795KB
Remedy Instructions and TSB
RCRIT-22V696-6945.pdf 1515.129KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V696-1702.pdf 151.615KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V696-6520.pdf 122.371KB
Manufacturer Notices(to Dealers,etc) – Recall 168 Addendum DealerUS
RCMN-22V696-3574.pdf 153.317KB
Recall 573 Report – 11/28/2022
RCLRPT-22V696-7298.PDF 214.211KB
Recall Quarterly Report #1, 2022-4
RCLQRT-22V696-6004.PDF 211.134KB
Recall Quarterly Report #2, 2023-1
RCLQRT-22V696-8232.PDF 211.236KB
Recall 573 Report – 7/10/2023
RCLRPT-22V696-2870.PDF 214.167KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V696&docType=RCL
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SEOCONTENT-START
INSTRUCTIONS TO PERFORM RECALL CAMPAIGN 168 _________________________________________________________________________________ Models Affected: 2020 – 2023 Model Year; Travato 259G/GL Tools Required: • Pencil • Screwdriver/Screwgun • Wire Stripper Cutter/Crimper • Fish Tape Wire Puller • Oscillating Saw Dealer #7900 Part Kit-RC7900-23-768 Kit contains extra pieces that may not be needed Procedure: Travato 259G/GL 1. Locate awning switch panel on the forward end of galley cabinet. Remove the 4 screws to gain access to switch connectors. 2. Remove the switches from the panel and label connectors accordingly for reinstallation of the switches. NOTE: Awning in/out switch will not be used. 3. Cut wires from the connector for the awning IN/OUT switch and add (3) blue spade terminals to the 14-gauge wires. If heavier gauge wire is noticed use yellow connector from kit. 4. Locate the correct switch plate for the Travato model. (Extra plate in kit will be thrown away) Install coach battery switch and line up new plate in opening. Mark openings for switches. 5. Remove switch panel and cut opening slightly larger than marked using an oscillating saw. 6. Remove drawers under sink for access to wiring. 7. Locate carefree blue tooth module behind panel above the sliding door. Module location is towards the rear of the panel. Remove caps and fasteners to gain access. Note: Model year 2020-early 2021 blue tooth module is located behind awning switch panel. Refer to sheet 11-13 for additional information. 8. Pull blue tooth module out and expose wires 9. Install the 2- wire loom from kit. Fish wire from the module location, behind plastic panel to the base of the galley cabinet. Note: one wire will be spliced into chassis battery power (TD) under galley cabinet. (Example of identifying wiring shown below) 10. Remove panel and find 15-pin connector on main harness. Locate (TD) in connector. Cut wire and connect (Y) splice ends to harness. Route wire from new harness to the plug. 11. Remove (NM) wire from violet and Red on module. Connect new harness wires (TD and TD-1) to blue tooth module. TD to Red wire, and TD-1 to violet wire. See wiring diagram below: NOTE: Cap off NM and NM-1 wire at module using butt connector from kit. 12. Install Carefree switch and remaining two switches in plate. Wire Carefree switches per above diagram. Install switch plate to cabinet. 13. Locate 12v fuse panel. Remove 15-amp fuse and white out awning identification on plate for #6. Remove ‘NM’ wire from fuse box and tape it back to the harness 14. Locate 10-amp (MK/TD) fuse holder in B-post pass side next to passenger seat. 15. Locate (MK/TD) wires and remove 10amp fuse. Replace with a 15-amp and install new label. 16. Update Carefree firmware to blue tooth module. Version 3.1.30 or 3.1.4 is the most current. See attached sheet for procedure. 17. Testing system after repairs: 1. While extending awning, turn awning ‘OFF’ at Carefree switch, awning should stop. 2. Start engine, try to extend, awning should not extend with engine running. Call Tech Service if either of these tests fail. (866-653-4329) 18. Reassemble components 19. Complete warranty reimbursement claim and file. This update applies to 2019 and newer owners of Winnebago Revel, Travato, Boldt, Era, Navion and View motorhomes. Carefree and Winnebago recommend performing a firmware update for the Main Awning Control Module to eliminate bugs and enhance the user experience. The update can be performed by a qualified dealer. A. Make sure your app is up to date. 1. Open App Store or Play Store. 2. Search for Carefree Connects (BT12). a. If the button says GET or INSTALL then touch it to download the app and then touch OPEN. b. If the button says UPDATE then do that first and then OPEN the app. c. If it says OPEN then open the app. B. Connect to the awning. Dealer Update 1. Open the latest app. 2. Touch the gear wheel in the upper right corner of the screen. 3. Touch the 3D box in the upper right corner of the screen. 4. Put in code 2718 and touch OK. 5. Touch the back arrow in the upper left corner. 6. Touch the 9 boxes in the upper left corner. 7. In most cases, only one item will be showing. It will likely be labeled “Carefree”. If there are more than one showing, the numbers to the name indicate signal strength (proximity to each module; lower numbers mean closer to you). Touch the button for the awning that is closest to you. 8. The app will connect to the awning and take you back to the home screen. 9. Within 30 seconds of connecting, the app should tell you that the firmware either needs to be updated or that it is already up to date. 10. If it says that there is a newer version available, then touch the OK button and let your phone update the firmware. 11. Once complete, close the app completely and then reopen the app and connect to the awning again. 12. Touch the gear wheel icon in the upper right corner of the screen. Swipe your screen left two times to get to the About screen. FW Version will say 3.1.3 or 3.1.4 if the update was successful. 13. Go to the home screen of the app, press and hold the icon for that awning until the popup at the bottom of the screen gives the option to “Remove from My Awnings”. 14. Touch the button, close the app, and you are now ready for the next one. Travato 259G/GL “…2020 revision -02 & 2021 revision –11…” 1. Locate BT module behind switch plate 2. From the parts kit, locate single strand wire in convoluted tubing approx. length 14’ long. 3. Under galley find wire hole going though chassis next to relays. 4. Fish single strand wire thought hole and locate wire run inboard of freshwater tank. Fish wire forward to access hole in frame. Secure wire as needed and seal holes with silicone. 5. Locate hole in frame by running board bracket. Open pass door and loosen plastic step well for access. 6. Route wire from bracket though the pass through to step well up to fuse holder and join wire coming out of fuse holder marked TD. 7. Hook the other end per diagram below.
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INSTRUCTIONS TO PERFORM RECALL CAMPAIGN 168 _________________________________________________________ Models Affected: 2020 – 2023 Model Year; Travato 259K/KL Tools Required: • Pencil • Screwdriver/Screwgun • Wire Stripper/Cutter/Crimper • Fish Tape Wire Puller • Oscillating Saw • Black tape Dealer #7901 Part Kit-RC7901-23-768 Kit contains extra pieces that may not be needed. Procedure: Travato 259K/259KL 1. Locate awning switch panel on the forward end of bed cabinet passenger side. Remove the (4) screws to gain access to switch connectors. 2. Remove the 2 switches from panel and label awning light switch connector for reinstallation. NOTE: Awning in/out switch will not be used. 3. Cut wires from the connector for the awning IN/OUT switch and add (3) blue spade terminals to the 14-gauge wires. If heavier gauge wire was noticed use yellow connector from kit. 4. Line up new plate and mark openings for switches. Remove switch panel and cut opening slightly larger than marked using an oscillating saw. 5. Remove bed frame and bed board to gain access to wiring by load center. 6. Locate Carefree blue tooth module in right rear shirt closet behind plastic closeout panel. ***Note: 2020, 2021-01 model years the blue tooth module is located behind the awning switch panel in bed cabinet base. Route wiring forward instead of going to the shirt closet location. Continue with step 8*** 7. Remove drawer under shirt closet. Run new harness down wall and come out in bed frame behind load center. Run additional length of wiring from harness forward to the switch plate. 8. Locate 6 pin connector with (TD3) next to bath cabinet wall. Cut wire and splice harness connectors to cut wire. (Example of identifying wiring shown below) 9. Remove (NM) wire from violet and Red on module. Connect new harness wires (TD and TD-1) to blue tooth module. TD to Red wire, and TD-1 to violet wire. See wiring diagram below: Note: Cap off NM and NM-1 wire at module using butt connector from kit. 10. Install new switch plate to bed cabinet 11. Locate 12v fuse panel. Remove 15-amp fuse and white out awning identification on plate for #6. Remove ‘NM’ wire from fuse box and tape it back to the harness 12. Locate 10-amp (MK/TD) fuse holder in B-post pass side next to passenger seat. 13. Locate (MK/TD) wires and remove 10amp fuse. Replace with a 15-amp and install new label. (Fig. 13) 14. Update Carefree firmware to blue tooth module. See attached sheet for procedure. 15. Testing system after repairs: 1. While extending awning, turn awning ‘OFF’ at Carefree switch, awning should stop. 2. Start engine, try to extend, awning should not extend with engine running. Call Tech Service if either of these tests fail. (866-653-4329) 16. Reassemble components 17. Complete warranty reimbursement claim and file. This update applies to 2019 and newer owners of Winnebago Revel, Travato, Boldt, Era, Navion and View motorhomes. Carefree and Winnebago recommend performing a firmware update for the Main Awning Control Module to eliminate bugs and enhance the user experience. The update can be performed by a qualified dealer. A. Make sure your app is up to date. 1. Open App Store or Play Store. 2. Search for Carefree Connects (BT12). a. If the button says GET or INSTALL then touch it to download the app and then touch OPEN. b. If the button says UPDATE then do that first and then OPEN the app. c. If it says OPEN then open the app. B. Connect to the awning. Dealer Update 1. Open the latest app. 2. Touch the gear wheel in the upper right corner of the screen. 3. Touch the 3D box in the upper right corner of the screen. 4. Put in code 2718 and touch OK. 5. Touch the back arrow in the upper left corner. 6. Touch the 9 boxes in the upper left corner. 7. In most cases, only one item will be showing. It will likely be labeled “Carefree”. If there are more than one showing, the numbers to the name indicate signal strength (proximity to each module; lower numbers mean closer to you). Touch the button for the awning that is closest to you. 8. The app will connect to the awning and take you back to the home screen. 9. Within 30 seconds of connecting, the app should tell you that the firmware either needs to be updated or that it is already up to date. 10. If it says that there is a newer version available, then touch the OK button and let your phone update the firmware. 11. Once complete, close the app completely and then reopen the app and connect to the awning again. 12. Touch the gear wheel icon in the upper right corner of the screen. Swipe your screen left two times to get to the About screen. FW Version will say 3.1.3 or 3.1.4 if the update was successful. 13. Go to the home screen of the app, press and hold the icon for that awning until the popup at the bottom of the screen gives the option to “Remove from My Awnings”. 14. Touch the button, close the app, and you are now ready for the next one.
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IMPORTANT SAFETY RECALL NHTSA Safety Recall 22V-696 THIS NOTICE APPLIES TO YOUR VEHICLE. RE: BODY SERIAL CHASSIS SERIAL Dear Owner: This notice is being sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. REASON FOR THIS RECALL Winnebago Motorhomes has decided that a defect related to motor vehicle safety exists on certain 2019 – 2023 Travato Motorhomes. Our records indicate that you have purchased a vehicle with the serial number which appears above. These motor homes were manufactured January 24, 2018 through September 16, 2022. In some cases, retractable awnings are extending unintentionally while the motorhome is in motion. An awning that extends unintentionally while the motorhome is in motion could present a road hazard, which can increase the risk of a crash. WHAT WE WILL DO Winnebago Motorhomes will coordinate modification of wire circuits and adding an awning power switch. This will be at no charge to you. WHAT YOU SHOULD DO Please contact your Winnebago motorhome dealer or locate a Winnebago dealer at customercare@wgo.net or by telephone at (641) 585-6939 or (800) 537-1885, immediately to arrange for an appointment. The labor time necessary to perform this correction will be approximately 4 hours. Please allow additional time for the dealer to process your vehicle. Winnebago motorhome dealers are best equipped to obtain parts and provide service to ensure your vehicle is corrected as promptly as possible. HOWEVER, if you take your vehicle to the dealer on the agreed date and they do not service this condition on that date or within five days, we recommend you contact Winnebago Motorhomes, Attn.: Customer Care at (641) 585-6939 or (800) 537-1885. If you are still unable to obtain such service without charge to you and within a reasonable time, you may contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, DC 20590 or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 [TTY: (800) 424-9153] or go to http://www.safercar.gov. IF YOU HAVE PREVIOUSLY PAID FOR THIS REPAIR If you have paid to remedy this issue, you may be eligible for a refund. To obtain information on a refund, contact Winnebago Customer Care by email at customercare@wgo.net or write us at Customer Care Department, P.O. Box 152, Forest City, Iowa 50436 or by telephone at (641) 585-6939 or (800) 537-1885. IF YOU HAVE CHANGED ADDRESS OR SOLD THE VEHICLE If you have changed address, sold, or traded your vehicle, please let us know by contacting Winnebago Customer Care by email at customercare@wgo.net or in writing at Customer Care Department, P.O. Box 152, Forest City, Iowa 50436 or by telephone at (641) 585-6939 or (800) 537-1885. Presentation of this letter to the service center will assist in making the necessary correction to your vehicle in the shortest possible time. Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products. This letter does not constitute an acknowledgement of legal liability. _____________________________ Winnebago Motorhomes Forest City, Iowa 50436 Enclosure
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NHTSA Safety Recall 22V-696 TO: Winnebago Motorhome Dealers SUBJECT: Campaign # 168 – Travato Awning **ADDENDUM** The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the owners may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having to provide these burdensome solutions, every effort must be made to promptly schedule an appointment with each owner and to repair their vehicle as soon as possible. As you will see in reading the enclosed copy of the letter, which is being sent to owners, the owners are being instructed to contact Winnebago Motorhomes, if you do not remedy the condition within five days of the mutually agreed upon service date. If the condition is not remedied within a reasonable time, they are instructed on how to contact the National Highway Traffic Safety Administration. REASON FOR THIS RECALL Winnebago Motorhomes has decided that a defect related to motor vehicle safety exists on certain 2020 – 2023 Travato Motorhomes. These motor homes were manufactured January 24, 2018 through September 16, 2022. In some cases, retractable awnings are extending unintentionally while the motorhome is in motion. An awning that extends unintentionally while the motorhome is in motion could present a road hazard, which can increase the risk of a crash. REASON FOR RECALL ADDENDUM You are receiving this notice because the previous population range has been revised. Upon further investigation, it was identified that certain motorhomes produced between 01/29/2018 and 09/02/2020 do not contain parts affected by this recall. All 2019 and early 2020 model year motorhomes were removed from this population. OWNER NOTIFICATION Owners will be notified of this campaign on their vehicles by Winnebago Motorhomes. For all units in your inventory, the notification will be mailed to you. DO NOT DELIVER TO A CUSTOMER ANY SUBJECT UNIT UNTIL CORRECTIVE ACTION HAS BEEN TAKEN. Enclosed is a list of vehicles shipped to you. DEALER CAMPAIGN RESPONSIBILITY Dealers are to service all vehicles subject to this campaign at no charge to owners regardless of mileage, age of vehicle, or ownership from this time forward. Whenever a vehicle subject to this campaign is taken into new or used vehicle inventory or it is in your dealership for service in the future, you should take the steps necessary to be sure the campaign correction has been made before reselling or releasing the vehicle. Owners of vehicles recently sold from your new vehicle inventory are to be contacted by the dealer and arrangements made to make the required correction according to instructions contained in this campaign. Affected Models: Certain 2020 – 2023 Travato Motorhomes. Repair Procedure: Refer to instructions for update of the awning circuit. Parts Information: To minimize any inconvenience to your customers, we strongly encourage you to promptly order part kits for the vehicles on the attached list. This will ensure you have adequate inventory for your customers. Order the following Part Kit from Winnebago Motorhomes using the WinPortal system. You will be placing the order as a recall order. You will need the recall dealer number and the Winnebago Industries serial number of the affected vehicle to place the order. Part Number RC7900-23-768 is for 259G and 259GL. Part Number RC7901-23-768 is for 259K and 259KL. Dealer Number: 7900 Qty Part Description Part Number 1 Instruction Sheet RC7900-23-768 1 Remedy Kit Dealer Number: 7901 Qty Part Description Part Number 1 Instruction Sheet RC7901-23-768 1 Remedy Kit REIMBURSEMENT When the service has been completed, submit the labor amount and labor operation number listed below. Your repair order must be properly signed by both the dealer and the owner. OPERATION NUMBER Dealer No.: 7900 OPERATION NUMBER Dealer No.: 7901 UPDATE AWNING CIRCUIT 24680101 24680201 TIME ALLOWANCE 2 hr 2 hr Thank you for your cooperation. ______________________________ Winnebago Motorhomes Forest City, Iowa 50436 Enclosures
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NHTSA Safety Recall 22V-696 TO: Winnebago Motorhome Dealers SUBJECT: Campaign # 168 – Travato Awning The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the owners may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having to provide these burdensome solutions, every effort must be made to promptly schedule an appointment with each owner and to repair their vehicle as soon as possible. As you will see in reading the enclosed copy of the letter, which is being sent to owners, the owners are being instructed to contact Winnebago Motorhomes, if you do not remedy the condition within five days of the mutually agreed upon service date. If the condition is not remedied within a reasonable time, they are instructed on how to contact the National Highway Traffic Safety Administration. REASON FOR THIS RECALL Winnebago Motorhomes has decided that a defect related to motor vehicle safety exists on certain 2019 – 2023 Travato Motorhomes. These motor homes were manufactured January 24, 2018 through September 16, 2022. In some cases, retractable awnings are extending unintentionally while the motorhome is in motion. An awning that extends unintentionally while the motorhome is in motion could present a road hazard, which can increase the risk of a crash. OWNER NOTIFICATION Owners will be notified of this campaign on their vehicles by Winnebago Motorhomes. For all units in your inventory, the notification will be mailed to you. DO NOT DELIVER TO A CUSTOMER ANY SUBJECT UNIT UNTIL CORRECTIVE ACTION HAS BEEN TAKEN. Enclosed is a list of vehicles shipped to you. DEALER CAMPAIGN RESPONSIBILITY Dealers are to service all vehicles subject to this campaign at no charge to owners regardless of mileage, age of vehicle, or ownership from this time forward. Whenever a vehicle subject to this campaign is taken into new or used vehicle inventory or it is in your dealership for service in the future, you should take the steps necessary to be sure the campaign correction has been made before reselling or releasing the vehicle. Owners of vehicles recently sold from your new vehicle inventory are to be contacted by the dealer and arrangements made to make the required correction according to instructions contained in this campaign. INSTRUCTION TO PERFORM CAMPAIGN # 168 – Travato Awning Affected Models: Certain 2019 – 2023 Travato Motorhomes. Repair Procedure: Refer to instructions for update of the awning circuit. Parts Information: To minimize any inconvenience to your customers, we strongly encourage you to promptly order part kits for the vehicles on the attached list. This will ensure you have adequate inventory for your customers. Order the following Part Kit from Winnebago Motorhomes using the WinPortal system. You will be placing the order as a recall order. You will need the recall dealer number and the Winnebago Industries serial number of the affected vehicle to place the order. Part Number RC7900-23-768 is for 259G and 259GL. Part Number RC7901-23-768 is for 259K and 259KL. Dealer Number: 7900 Qty Part Description Part Number 1 Instruction Sheet RC7900-23-768 1 Remedy Kit REIMBURSEMENT When the service has been completed, submit the labor amount and labor operation number listed below. Your repair order must be properly signed by both the dealer and the owner. OPERATION NUMBER Dealer No.: 7900 OPERATION NUMBER Dealer No.: 7901 UPDATE AWNING CIRCUIT 24680101 24680201 TIME ALLOWANCE 2 hr 2 hr Thank you for your cooperation. ______________________________ Winnebago Motorhomes Forest City, Iowa 50436 Enclosures Dealer Number: 7901 Qty Part Description Part Number 1 Instruction Sheet RC7901-23-768 1 Remedy Kit
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-696 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Winnebago Industries, Inc. Submission Date : NOV 28, 2022 NHTSA Recall No. : 22V-696 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Winnebago Industries, Inc. Address : PO BOX 152 605 W. Crystal Lake Rd. Forest City IA 50436 Company phone : 1-641-585-3535 Population : Number of potentially involved : 6,540 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2019-2023 Winnebago Travato Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : The basis for determining the recall population is identification of the failure timeline. The recall population differs from other products due to the nature of how this awning is installed. Production Dates : JAN 24, 2018 – SEP 16, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : In some cases, retractable awnings are extending unintentionally while the motorhome is in motion. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An awning that extends unintentionally while the motorhome is in motion could present a road hazard, which can increase the risk of a crash. Description of the Cause : The cause of the issue appears to be a combination of factors related to installation of the awning, the size of the passive brake in the awning, as well as significant wind events. Identification of Any Warning that can Occur : An awning that extends unintended, can happen without warning. Involved Components : Part 573 Safety Recall Report 22V-696 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Awning Component Description : 13′ Freestyle Awning Component Part Number : 339810-01 Supplier Identification : Component Manufacturer Name : Carefree of Colorado Address : 2145W. 6th Ave Broomfield Colorado 80020 Country : United States Chronology : In or about mid-April 2022, a third-party delivery driver, alerted Winnebago to an unintended partial awning deployment on a Winnebago View while in transit. Upon learning of this incident, an investigation was initiated which included a technical assessment of the issue as well as an analysis of customer complaints and warranty claims on similar models. The awning supplier, Carefree of Colorado, was notified and participated in this investigation. During the investigation, a small number of unintended awning deployments were discovered on Model Year 2019 to Model Year 2021 Winnebago Travato models. Winnebago Industries identified 5 unintended deployments on Travato models while in transit. Upon completion of the investigation, the Winnebago Product Safety Committee reviewed the findings and decided that the concern may present a risk to motor vehicle safety. Winnebago Industries is not aware of any injuries or deaths associated with this issue. Description of Remedy : Description of Remedy Program : Winnebago will coordinate the remedy of units identified in this recall. Remedy will be performed by Winnebago Dealers. Reimbursement will follow the plan on file with NHTSA. How Remedy Component Differs from Recalled Component : To improve the retention of the awning a number of robustness improvements will be made to the coach including adding an on/off switch for the extend/retract function and adding power to the awning from the chassis battery along with a relay exterior to the BT12 module which activates true dynamic braking improving ability to hold awning in while in transit in all conditions. In addition, the BT12 firmware will be updated to the most current revision. Part 573 Safety Recall Report 22V-696 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Identify How/When Recall Condition was Corrected in Production : To improve the retention of the awning a number of robustness improvements will be made to the coach including adding an on/off switch for the extend/retract function and adding power to the awning from the chassis battery along with a relay exterior to the BT12 module which activates true dynamic braking improving ability to hold awning in while in transit in all conditions. In addition, the BT12 firmware will be updated to the most current revision. Recall Schedule : Description of Recall Schedule : Recall schedule for notifications will be within the 60 day requirement. Planned Dealer Notification Date : NOV 11, 2022 – NOV 11, 2022 Planned Owner Notification Date : NOV 11, 2022 – NOV 11, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-696 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Winnebago Industries, Inc. Submission Date : SEP 16, 2022 NHTSA Recall No. : 22V-696 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Winnebago Industries, Inc. Address : PO BOX 152 605 W. Crystal Lake Rd. Forest City IA 50436 Company phone : 1-641-585-3535 Population : Number of potentially involved : 6,540 Estimated percentage with defect : NR Vehicle Information : Vehicle 1 : 2019-2023 Winnebago Travato Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : The basis for determining the recall population is identification of the failure timeline. The recall population differs from other products due to the nature of how this awning is installed. Production Dates : JAN 24, 2018 – SEP 16, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : In some cases, retractable awnings are extending unintentionally while the motorhome is in motion. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An awning that extends unintentionally while the motorhome is in motion could present a road hazard, which can increase the risk of a crash. Description of the Cause : The cause is under evaluation Identification of Any Warning that can Occur : An awning that extends unintended, can happen without warning. Involved Components : Part 573 Safety Recall Report 22V-696 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Awning Component Description : 13′ Freestyle Awning Component Part Number : 339810-01 Supplier Identification : Component Manufacturer Name : Carefree of Colorado Address : 2145W. 6th Ave Broomfield Colorado 80020 Country : United States Chronology : In or about mid-April 2022, a third-party delivery driver, alerted Winnebago to an unintended partial awning deployment on a Winnebago View while in transit. Upon learning of this incident, an investigation was initiated which included a technical assessment of the issue as well as an analysis of customer complaints and warranty claims on similar models. The awning supplier, Carefree of Colorado, was notified and participated in this investigation. During the investigation, a small number of unintended awning deployments were discovered on Model Year 2019 to Model Year 2021 Winnebago Travato models. Winnebago Industries identified 5 unintended deployments on Travato models while in transit. Upon completion of the investigation, the Winnebago Product Safety Committee reviewed the findings and decided that the concern may present a risk to motor vehicle safety. Winnebago Industries is not aware of any injuries or deaths associated with this issue. Description of Remedy : Description of Remedy Program : Winnebago will coordinate the remedy of units identified in this recall. Remedy will be performed by Winnebago Dealers. Reimbursement will follow the plan on file with NHTSA. How Remedy Component Differs from Recalled Component : The remedy is under evaluation. Identify How/When Recall Condition was Corrected in Production : The remedy and correction in production is under evaluation. A stop ship is in place to quarantine affected population. Part 573 Safety Recall Report 22V-696 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : Recall schedule for notifications will be within the 60 day requirement. Planned Dealer Notification Date : NOV 11, 2022 – NOV 11, 2022 Planned Owner Notification Date : NOV 11, 2022 – NOV 11, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-696 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Winnebago Industries, Inc. Submission Date : JUL 10, 2023 NHTSA Recall No. : 22V-696 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Winnebago Industries, Inc. Address : PO BOX 152 605 W. Crystal Lake Rd. Forest City IA 50436 Company phone : 1-641-585-3535 Population : Number of potentially involved : 6,540 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2019-2023 Winnebago Travato Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : The basis for determining the recall population is identification of the failure timeline. The recall population differs from other products due to the nature of how this awning is installed. Production Dates : JAN 24, 2018 – SEP 16, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : In some cases, retractable awnings are extending unintentionally while the motorhome is in motion. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An awning that extends unintentionally while the motorhome is in motion could present a road hazard, which can increase the risk of a crash. Description of the Cause : The cause of the issue appears to be a combination of factors related to installation of the awning, the size of the passive brake in the awning, as well as significant wind events. Identification of Any Warning that can Occur : An awning that extends unintended, can happen without warning. Involved Components : Part 573 Safety Recall Report 22V-696 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Awning Component Description : 13′ Freestyle Awning Component Part Number : 339810-01 Supplier Identification : Component Manufacturer Name : Carefree of Colorado Address : 2145W. 6th Ave Broomfield Colorado 80020 Country : United States Chronology : In or about mid-April 2022, a third-party delivery driver, alerted Winnebago to an unintended partial awning deployment on a Winnebago View while in transit. Upon learning of this incident, an investigation was initiated which included a technical assessment of the issue as well as an analysis of customer complaints and warranty claims on similar models. The awning supplier, Carefree of Colorado, was notified and participated in this investigation. During the investigation, a small number of unintended awning deployments were discovered on Model Year 2019 to Model Year 2021 Winnebago Travato models. Winnebago Industries identified 5 unintended deployments on Travato models while in transit. At the time of the recall decision, the first known full deployment while in transit occurred in May, 2020 with the most recent full deployment in transit occurring in April, 2022. Upon completion of the investigation, the Winnebago Product Safety Committee reviewed the findings and decided that the concern may present a risk to motor vehicle safety. Winnebago Industries is not aware of any injuries or deaths associated with this issue. Description of Remedy : Description of Remedy Program : Winnebago will coordinate the remedy of units identified in this recall. Remedy will be performed by Winnebago Dealers. Reimbursement will follow the plan on file with NHTSA. How Remedy Component Differs To improve the retention of the awning a number of robustness improvements will be made to the coach including adding an on/off switch Part 573 Safety Recall Report 22V-696 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 from Recalled Component : for the extend/retract function and adding power to the awning from the chassis battery along with a relay exterior to the BT12 module which activates true dynamic braking improving ability to hold awning in while in transit in all conditions. In addition, the BT12 firmware will be updated to the most current revision. Identify How/When Recall Condition was Corrected in Production : To improve the retention of the awning a number of robustness improvements will be made to the coach including adding an on/off switch for the extend/retract function and adding power to the awning from the chassis battery along with a relay exterior to the BT12 module which activates true dynamic braking improving ability to hold awning in while in transit in all conditions. In addition, the BT12 firmware will be updated to the most current revision. Recall Schedule : Description of Recall Schedule : Recall schedule for notifications will be within the 60 day requirement. Planned Dealer Notification Date : NOV 11, 2022 – NOV 11, 2022 Planned Owner Notification Date : NOV 11, 2022 – NOV 11, 2022 * NR – Not Reported
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