Steering Cross Shaft Malfunction – 2021-2022 Dennis Eagle Proview Dual Steer

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August 26, 2022 NHTSA CAMPAIGN NUMBER: 22V645000

Steering Cross Shaft Malfunction

Universal joint separation can cause a loss of steering control, and increase the risk of a crash.

 

NHTSA Campaign Number: 22V645

Manufacturer Dennis Eagle Inc.

Components STEERING

Potential Number of Units Affected 25

 

Summary

Dennis Eagle Inc. (Dennis Eagle) is recalling certain 2021-2022 Proview Dual Steer vehicles. The steering cross shaft fitted between two bevel boxes was not properly fitted, causing the universal joint to separate from the bevel box.

 

Remedy

Dealers will inspect and repair the steering cross shaft, free of charge. Owner notification letters were mailed November 15, 2022. Owners may contact Dennis Eagle’s customer service at 1-813-440-8136. Dennis Eagle’s number for this recall is FS11647-CP011.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


Dennis Eagle Inc. has decided that a defect which relates to motor vehicle safety needs checking. Accordingly a recall to address this issue is being initiated effective Sep 22.

The defect involves the steering cross shaft which is fitted between two bevel boxes, we have had an instance where it was not fitted correctly on the L/H side and the universal joint parted from the bevel box. If you were driving from them R/H side you could lose steering.

Please contact your local dealer to arrange this free of charge rework quoting CP011.
The rework can either be carried out at your premises or at the dealerships depending on your requirements.

Safety Risk Loss of steering could lead to the driver struggling to control the vehicle which could lead to an increased risk of either crash, injury or fire.

For help and support on this contact Dennis Eagle Inc. on 813.440.8136 or email DEINC_Warranty@dennis-eagle.com

 


Chronology :

DE Inc took a phone call from a dealer describing what had happened whilst he was driving the truck, he noticed that the R/H steering wheel had stopped turning when the L/H steering wheel was being turned. They stripped the vehicle down, found the problem and rectified the issue

 


2 Affected Products

Vehicle

MAKE MODEL YEAR
DENNIS EAGLE PROVIEW 2021-2022

 


6 Associated Documents

Defect Notice 573 Report

RCLRPT-22V645-5972.PDF 212.839KB

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Recall Acknowledgement

RCAK-22V645-7804.pdf 647.276KB

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Owner Notification Letter(Part 577)

RCONL-22V645-4061.pdf 82.428KB

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Recall 573 Report – February 8, 2023

RCLRPT-22V645-5764.PDF 212.851KB

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Recall Quarterly Report #1, 2022-4

RCLQRT-22V645-9202.PDF 211.131KB

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Recall Quarterly Report #2, 2023-1

RCLQRT-22V645-1741.PDF 211.228KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V645&docType=RCL

 


 

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Last update on 2024-07-11 / Affiliate links / Images from Amazon Product Advertising API

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