Steering Cross Shaft Malfunction – 2021-2022 Dennis Eagle Proview Dual Steer

“This site contains affiliate links for which OEMDTC may be compensated”

August 26, 2022 NHTSA CAMPAIGN NUMBER: 22V645000

Steering Cross Shaft Malfunction

Universal joint separation can cause a loss of steering control, and increase the risk of a crash.


NHTSA Campaign Number: 22V645

Manufacturer Dennis Eagle Inc.

Components STEERING

Potential Number of Units Affected 25



Dennis Eagle Inc. (Dennis Eagle) is recalling certain 2021-2022 Proview Dual Steer vehicles. The steering cross shaft fitted between two bevel boxes was not properly fitted, causing the universal joint to separate from the bevel box.



Dealers will inspect and repair the steering cross shaft, free of charge. Owner notification letters were mailed November 15, 2022. Owners may contact Dennis Eagle’s customer service at 1-813-440-8136. Dennis Eagle’s number for this recall is FS11647-CP011.



Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to


Dennis Eagle Inc. has decided that a defect which relates to motor vehicle safety needs checking. Accordingly a recall to address this issue is being initiated effective Sep 22.

The defect involves the steering cross shaft which is fitted between two bevel boxes, we have had an instance where it was not fitted correctly on the L/H side and the universal joint parted from the bevel box. If you were driving from them R/H side you could lose steering.

Please contact your local dealer to arrange this free of charge rework quoting CP011.
The rework can either be carried out at your premises or at the dealerships depending on your requirements.

Safety Risk Loss of steering could lead to the driver struggling to control the vehicle which could lead to an increased risk of either crash, injury or fire.

For help and support on this contact Dennis Eagle Inc. on 813.440.8136 or email


Chronology :

DE Inc took a phone call from a dealer describing what had happened whilst he was driving the truck, he noticed that the R/H steering wheel had stopped turning when the L/H steering wheel was being turned. They stripped the vehicle down, found the problem and rectified the issue


2 Affected Products




6 Associated Documents

Defect Notice 573 Report

RCLRPT-22V645-5972.PDF 212.839KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [207.85 KB]


Recall Acknowledgement

RCAK-22V645-7804.pdf 647.276KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [632.11 KB]


Owner Notification Letter(Part 577)

RCONL-22V645-4061.pdf 82.428KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [80.50 KB]


Recall 573 Report – February 8, 2023

RCLRPT-22V645-5764.PDF 212.851KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [207.86 KB]


Recall Quarterly Report #1, 2022-4

RCLQRT-22V645-9202.PDF 211.131KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.18 KB]


Recall Quarterly Report #2, 2023-1

RCLQRT-22V645-1741.PDF 211.228KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.28 KB]


Latest Recalls Documents



Bestseller No. 1
Johnsen's 4611 Power Steering Fluid - 1 Gallon
  • High quality power steering fluid and conditioner
  • Stops Noise
  • Stops slipping
  • Helps prevent unusual wear
  • Protects seals
Bestseller No. 2
Lubegard 23232 Complete Synthetic Power Steering Fluid, 32 fl. oz.
  • The service solution for ALL European, North American, and Asian vehicles (Honda fluid recommended for Honda/Acura vehicles)
  • Reduces friction and protects seals and hoses - extending the life of the power steering system
  • Provides excellent cold and high temperature performance eliminating "morning sickness" stiffness
  • Excellent for use in electric hydraulic systems
  • Cleans and frees sticky turbines and pumps
Bestseller No. 3
Lucas Oil 10008 Power Steering Fluid - 1 Quart
  • Package Dimensions: 23.2 H x 6.9 L x 11.2 W (centimetres)
  • Package Weight: 0.9 kilograms
  • Country of Origin : United States
  • Fit type: Universal
SaleBestseller No. 4
Lubegard 24242 Complete Synthetic Honda Power Steering Fluid, 32 fl. oz.
  • For 2007 and up Honda and Acura vehicles, Backwards compatible with older Honda and Acura vehicles
  • Lubricates and reduces wear in the pump, Prevents rust of the steel parts
  • Lubricates and fights wear on the gear faces of the turning mechanism (eg. Rack and pinion)
  • Protects and cleans the seals and hoses
  • Contains no seal swellers
Bestseller No. 5
Bar's Leaks High Mileage Power Steering Repair-It, 16.9 oz
  • REDUCES NOISE AND SMOOTHES OUT HARD STEERING: A unique dual cavity bottle containing a combination of the best performance additives to repair the most common power steering fluid related problems.
  • STOPS LEAKS AND RECONDITIONS RACK & PINION: Power Steering Repair can be used to top-off the existing fluid when low, or add a bottle when changing fluid.
  • RESTORES PREFORMANCE: Works on all vehicles, domestic and import.
  • ADDS PROTECTION: Compatible with ALL types of power steering fluid or ATF, including petroleum, mineral oil and synthetic formulas.
  • REPAIR-IT: Power Steering Repair-It works with all types of power steering fluid or ATF
SaleBestseller No. 6
STP Power Steering Fluid, Steering Wheel Cleaner Protects Against Wear and Pump Breakdown in Cars and Trucks, 32 Oz, STP
  • Protects against wear and pump breakdown caused by abnormal wear, oxidation, and foaming
  • Performs even in sub-zero temperatures
  • Specifically designed for all power steering units
  • For high and low mileage vehicles
  • Use as needed, always consult your owner's manual for fluid specifications
Bestseller No. 7
Prestone AS262 Power Steering Fluid with Stop Leak - 12 oz.
  • Keeps power-steering systems running smoothly and helps stop or reduce fluid loss caused by leaky seals
  • Formulated with high-quality oil and fortified with additives to revitalize dried, shrunken, and hardened seals
  • Developed for use in GM, Ford, Chrysler, and most foreign cars and light trucks
  • Anti-wear agents protect pump components
  • Corrosion inhibitors to protect metal components
SaleBestseller No. 8
Bar's Leaks 1630 Power Steering Stop Leak - 11 oz,Grey
  • 1 bottle treats 4 to 5 quarts of oil
  • Stops and seals steering fluid leaks
  • Works with all types of power steering leaks
  • Part number: 1630
SaleBestseller No. 9
Prestone AS269 Power Steering Fluid for Asian Vehicles - 12 oz.
  • Premium full-synthetic formulation specifically engineered for Asian vehicles
  • Provides protection against wear, foaming, and corrosion to maintain optimal performance
  • Designed for extreme temperatures while also providing excellent operation in low temperatures
  • Delivers excellent oxidative stability for extended fluid life
  • Engineered for Honda, Acura, Toyota, Lexus, and all other Asian-manufactured vehicles
Bestseller No. 10
ACDelco GM Original Equipment 10-5074 Power Steering Fluid - 16 oz
  • Advanced additive package for excellent performance
  • Reduces power-steering related noise, resulting in a quieter passenger compartment
  • Special formula is non-foaming and anti-corrosive for longer fluid life and protection for power steering system components

Last update on 2024-07-11 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.


Leave a Comment

Share to...