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NHTSA ID Number: 11006912

Manufacturer Communication Number: 2024.26.100_082024.pdf

TSB/Document Date: 2024-09-04


Summary

TeslaeBay logo does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.


Enclosure Type

4X

Ventilation

Not Required

Charging Time
Charging times vary based on the voltage and current available from the power outlet, subject to various conditions. Charge
time also depends on ambient temperature and the vehicle’s Battery temperature. If the Battery is not within the optimal
temperature range for charging, the vehicle heats or cools the Battery before or during charging.
To estimate the total time it takes to recharge the Battery in hours (from near empty to near 100%), divide the battery size
(kWh) by power (kW). Note that different adapters provide different current and power outputs.
If you are charging a TeslaeBay logo, you can also touch the Charging icon to review the charging status information; it displays the time
remaining until fully charged at the currently selected charge level.
For more information on how long it takes to charge your TeslaeBay logo vehicle, go to www.tesla.com.
Charging Rate Reference
Adapter

Current

Power at 120 Volts

5-20

16A

1.7 kW

5-15

12A

1.3 kW

Adapter

Current

Power at 240 Volts

14-50, 6-50

32A

7.6 kW

14-30, 10-30

24A

5.7 kW

6-20

16A

3.8 kW

Owner's Manual

164

Mobile Connector
Adapter

Current

Power at 240 Volts

6-15

12A

2.8 kW

Adapters
The Mobile Connector includes two adapters: one for a standard 120 volt household outlet and a second adapter for a 240 volt
outlet. For faster charging, use a 240 volt outlet. Consult an electrician to install a 240 volt outlet where you plan to park your
TeslaeBay logo vehicle.
NOTE: Depending on date of manufacture, your Mobile Connector may not include the NEMA 14-50 adapter. However, one
can be purchased from TeslaeBay logo.
NEMA 5-15 Adapter

NEMA 14-50 Adapter

To purchase adapters, go to www.tesla.com.
Removing the Adapter
To remove an adapter, firmly grasp the adapter and pull it from its socket.

Attaching the Adapter
To attach an adapter, line up the adapter with the controller of the Mobile Connector and push it into the socket until it snaps
into place.
NOTE: The Mobile Connector automatically detects the attached adapter and sets the appropriate current draw.

165

Owner's Manual

Mobile Connector
How to Charge
Plugging In
CAUTION: Always inspect the Mobile Connector and adapter for damage prior to each use.
NOTE: Illustrations are provided for conceptual understanding only. Your specific vehicle and mobile connector may appear
slightly different.
NOTE: If you are charging a TeslaeBay logo vehicle, find more information about how to charge your vehicle (how to adjust charge
settings, view charging status, etc.) in the Charging Instructions topic in the Owner's Manual. To display the Owner's Manual
on your vehicle’s touchscreen, touch the app launcher and select the Manual app.
1. Ensure that the Mobile Connector’s adapter matches the outlet you want to use.
2. Plug the Mobile Connector’s adapter into the power outlet. The adapter should be inserted completely into the power
outlet.

3. Open the charge port door. If you are charging a TeslaeBay logo vehicle, press the button on the top of the Mobile Connector handle
with your vehicle unlocked and in Park to open the charge port door.

NOTE: If you are charging a TeslaeBay logo vehicle, your vehicle is unlocked when the key is nearby and automatic unlocking is
enabled. You can also open the charge port door using any of these methods:
◦ Display the charging screen on your vehicle's touchscreen and touch Open Charge Port.
◦ On the key fob (if equipped), hold down the rear trunk button for 1-2 seconds.
◦ Press the charge port door when the vehicle is unlocked.
◦ Use a voice command (you can also use a voice command to close the charge port door, and to start or stop charging).
4. Plug the Mobile Connector handle into your vehicle's charge port.
5. When you plug the Mobile Connector into a TeslaeBay logo vehicle, the charge port indicator light pulses green during charging, and
the vehicle displays charging information. The display turns off after you close all doors, and the charge port indicator light
stops pulsing shortly after you lock the vehicle.
Unplugging
When charging is complete on a TeslaeBay logo vehicle, the charge port indicator light stops pulsing and turns solid green.
1. With the vehicle unlocked, press and hold the button on the Mobile Connector handle, wait for the charge port indicator
light to turn white, and then pull the Mobile Connector out of the charge port.
NOTE: To prevent unauthorized unplugging of the charge cable, the vehicle must be unlocked or able to recognize a key
nearby before you can disconnect the charge cable.

Owner's Manual

166

Mobile Connector
NOTE: When the latch in the charge port retracts, the Mobile Connector stops supplying power and you can safely unplug
it from the vehicle.
2. The charge port door automatically closes after you remove the charge cable from a TeslaeBay logo vehicle.
NOTE: If your vehicle is not equipped with a motorized charge port door, you may need to push the charge port door
closed.
TeslaeBay logo recommends leaving the Mobile Connector plugged into the wall outlet to reduce wear and tear from day-to-day use.
If you do not plan to use the Mobile Connector for a while (such as when you leave for vacation), unplug it and store it in an
appropriate location.

Troubleshooting
Gen 2 Mobile Connector Status Lights
When charging is in progress and conditions are normal, the TeslaeBay logo logo lights illuminate sequentially and the red light is off.
Identify problems by paying attention to these lights.

In some cases, you may need to reset the device by unplugging the Mobile Connector from the vehicle or from the power
outlet.
Green Lights Red Light

What it means

What to do

All on for 1
second

Off

Start-up sequence.

All on

Off

Power on. Mobile Connector is Make sure the Mobile Connector is plugged into the vehicle.
powered and standing by, but
not charging.

Streaming

Off

Charging is in progress.

Nothing. The Mobile Connector is successfully charging.

Streaming

1 flash

Charging current is reduced
due to high temperature
detected in the vehicle
connector.

Unplug the Mobile Connector from the vehicle, and then plug it
back in. Consider charging in a cooler area, such as indoors or in
the shade. If the error persists, contact your closest Service
Center.

Streaming

2 flashes

Charging current is reduced
due to high temperature
detected in the input plug that
connects to the Mobile
Connector controller.

Unplug the Mobile Connector from both the vehicle and the wall.
Ensure that the adapter is fully inserted, plug the Mobile
Connector into the wall, and then plug it into the vehicle. If the
error persists, contact your closest Service Center.

Streaming

3 flashes

Charging current is reduced
due to high temperature
detected in the Mobile
Connector controller.

Unplug the Mobile Connector from the vehicle, and then plug it
back in. Consider charging in a cooler area, such as indoors or in
the shade. If the error persists, contact your closest Service
Center.

167

Nothing. The Mobile Connector is starting up.

Owner's Manual

Mobile Connector
Green Lights Red Light

What it means

What to do

Streaming

4 flashes

Charging current is reduced
due to high temperature
detected in the wall plug.

Make sure the power outlet is suitable for charging and that the
plug is seated correctly. Consider connecting to a different
outlet. If uncertain, ask your electrician.

Streaming

5 flashes

Charging current is reduced
due to a detected fault in the
adapter.

Make sure the Mobile Connector’s adapter is attached properly.

Off

1 flash

Ground fault. Electrical
current is leaking through a
potentially unsafe path.

Unplug the Mobile Connector from the vehicle and then plug it
back in. Try a different outlet. If the error persists, contact your
closest Service Center.

Off

2 flashes

Ground loss. The Mobile
Connector detects a loss of
ground.

Make sure the power outlet is properly grounded. Consider
connecting to a different outlet. If uncertain, ask your
electrician.

Off

3 flashes

Relay/contactor fault.

Unplug the Mobile Connector from the vehicle and then plug it
back in. Try a different outlet. If the error persists, contact your
closest Service Center.

Off

4 flashes

Over- or under-voltage
protection.

Make sure the power outlet is suitable for charging and that the
plug is seated correctly. Consider connecting to a different
outlet. If uncertain, ask your electrician.

Off

5 flashes

Adapter fault.

Make sure the Mobile Connector’s adapter is attached properly.

Off

6 flashes

Pilot fault. The pilot level is
incorrect.

Unplug the Mobile Connector from the vehicle and then plug it
back in. Try a different outlet. If the error persists, contact your
closest Service Center.

Off

7 flashes

Software error or mismatch.

Update the vehicle's software, if available. If an update is not
available, contact your closest Service Center.

Off

On

Self check failed.

Unplug the Mobile Connector from the vehicle then plug it back
in. If the error persists, unplug the Mobile Connector from both
the vehicle and the power outlet, then plug it back in.

All on

1 flash

Thermal fault.

Consider charging in a cooler area, such as indoors or in the
shade. If the error persists, contact your closest Service Center.

All on

5 flashes

Adapter fault. Charging
current is limited to 8A.

Unplug the Mobile Connector from the vehicle. Plug the Mobile
Connector back into the vehicle. If the error persists, unplug the
Mobile Connector from both the vehicle and the power outlet,
then plug it back in.

Off

Off

Power lost.

Unplug the Mobile Connector and check that the power outlet
has power.

Questions?
For 24/7 technical support: 1-877-79TESLA (1-877-798-3752)

Owner's Manual

168

Mobile Connector

169

Owner's Manual

Overview
Exterior

1. Signature light bar (Lights on page 278)
2. Autopilot cameras (Cameras on page 195)
3. Wiper blade (Windshield Wiper and Washers on page 282)
4. Exterior mirrors (Mirrors on page 275)
5. Front exterior door release button (Doors on page 204)
6. Key card reader (Keys on page 200)
7. Rear exterior door release button (Doors on page 204)
8. Powered frunk (Powered Frunk on page 243)
9. Front tow hooks (Instructions for Transporters on page 457)
10. Front exterior lights (Lights on page 278)
11. Wheels and tires (Wheel and Tire Specifications on page 425)

Owner's Manual

170

Overview

1. Tonneau cover (Cargo Bed on page 246)
2. Cargo bed (Cargo Bed on page 246)
3. Rear-facing camera (Rear-Facing Camera on page 196)
4. Charge port (Charging Instructions on page 389)
5. Exterior cargo bed switch (Accessing the Cargo Bed on page 247)
6. Tow hitch cover (Towing a Trailer on page 306)
7. Tailgate (Cargo Bed on page 246)

171

Owner's Manual

Overview
Interior

1. Interior door open button (Doors on page 204)
2. Blind spot indicator and speaker (Blind Spot Warning Light on page 70)
3. Left scroll button (Left Scroll Button on page 271)
4. Horn (Horn on page 273)
5. Right scroll button (Right Scroll Button on page 272)
6. Touchscreen (Touchscreen on page 173)
7. Secondary drive mode selector on overhead console (Shifting on page 32)
8. Cabin camera (Cabin Camera on page 198)
9. Hazard warning flashers (Hazard Warning Flashers on page 280)
10. Front passenger dome light (Lights on page 278)
CAUTION: Cybertruck is equipped with an in-cabin sensor located near the front passenger dome light to ensure certain vehicle
and safety components are working properly. Do not block or obstruct the sensor. Doing so may cause inaccurate readings, such as
for occupant detection, parking brake engagement, vehicle display settings, etc.
11. Climate control vent (Adjusting the Front and Rear Vents on page 368)
12. Power window switches (Windows on page 208)
13. Manual door release (Opening Doors with No Power on page 475)
14. Brake pedal (Braking and Stopping on page 284)
15. Accelerator pedal (On-Road Modes on page 291)
16. Wireless phone chargers and key card readers (Wireless Phone Chargers on page 187 and Key Card on page 201)
17. Center console (Center Console on page 239)

Owner's Manual

172

Overview
18. Glovebox (Glovebox on page 241)

1. Rear touchscreen (Rear Touchscreen on page 177)
2. Rear climate control vents (Adjusting the Front and Rear Vents on page 368)
3. USB ports (USB-C Ports on page 186)
4. Rear outlet (120V) (Interior Electronics on page 186)
5. Cup holders (Rear Console on page 239)
6. Rear door mechanical release (Opening a Rear Door with No Power on page 475)
NOTE: The door mechnical release should only be used in emergency situations.

Touchscreen
NOTE: Throughout this Owner's Manual, the front touchscreen is referred to as the "touchscreen" whereas the rear
touchscreen is referred to as the "rear touchscreen".
WARNING: Always pay attention to road and traffic conditions when driving. To minimize driver distraction and ensure
the safety of vehicle occupants as well as other road users, avoid using the touchscreen to adjust settings while the
vehicle is in motion.

173

Owner's Manual

Overview
Use the touchscreen to control many features that, in traditional vehicles, are controlled using physical buttons (for example,
adjusting the cabin heating and air conditioning, headlights, etc.). You also use the touchscreen to control media, navigate,
use entertainment features, and customize Cybertruck to suit your preferences. For hands-free access to common
touchscreen controls, use voice commands (see Voice Commands on page 6).
If the touchscreen is unresponsive or demonstrates unusual behavior, you can restart it (see Restarting the Touchscreen on
page 176).
CAUTION: Do not apply a screen protector on the touchscreen. Doing so can result in unintended inputs to the
touchscreen (phantom inputs), delayed response or unresponsiveness to touches, electrostatic discharge which can
damage the touchscreen, etc. Any damage caused by installing a screen protector is not covered by the warranty.
The following shows the touchscreen while Cybertruck is parked.
NOTE: Illustrations are provided to improve conceptual understanding only. Depending on vehicle options, software version,
market region and regional and language settings, the details displayed on the screen will differ.

1. Navigation: Find or navigate to a destination (see Maps and Navigation on page 92).
2. Status bar: This area on the top of the touchscreen displays the time of day, the outside temperature, and more (see Top
Status Bar Icons on page 175).
3. Drive mode strip: Use to shift into Park, Reverse, or Drive. Swipe right from the upper-left side of the screen to display the
drive mode strip (see Shifting on page 32).
NOTE: To shift into Neutral, open Controls, then press and hold the Neutral icon.
4. Vehicle status: This area dynamically displays the current status of Cybertruck as you drive, park, open doors, turn lights
on, etc. Monitor this area when driving as it displays important information such as driving speed and warning messages
(see Vehicle Status on page 179). When in Park, you can interact with the vehicle and open the powered frunk, tonneau,
tailgate, and charge port door, and change the ride height setting. This area is also used for shortcut cards for media, tire
pressures, and trip information.
5. Controls: Control various features and customize Cybertruck to suit your preferences. The Controls screen appears over
the map. Touch an option on the Controls screen to display the various settings and preferences associated with the
chosen option.
Owner's Manual

174

Overview
To search for a specific setting, touch Search at the top of the Controls tab.
When an information icon displays beside a specific setting, touch to display a popup that provides helpful
details about the associated setting.

NOTE: Many vehicle controls, settings, and preferences (such as climate, media, and navigation) can be adjusted handsfree using voice commands (see Voice Commands on page 6).
6. Climate controls (driver): Use the left and right arrows to decrease/increase cabin temperature. Touch Split on the popup to
display separate controls for the driver and passenger. Touch the temperature icon to customize climate control settings
(see Operating Climate Controls on page 363). The passenger climate controls display when temperature controls have
been Split to provide separate controls for the driver and passenger.
7. Map Orientation: Touch to toggle the orientation of the map between North Up and Heading Up (see Maps and Navigation
on page 92).
8. My Apps: For one-touch access to frequently used apps and controls, you can choose what displays here (see Customizing
My Apps on page 178).
9. App Launcher: Touch the app launcher to open the app tray. Then touch any app to open it. The app you choose displays on
top of the map. To close an app, drag it downward or press the X in the corner of the app.
10. Recent App(s): Displays the most recently used app(s). The number of recent apps displayed here depends on how many
apps have been added to My Apps. If you add the maximum number of apps to My Apps, only the most recent app displays.
11. Volume Control: Controls the volume of media player and phone calls (see Volume Controls on page 99). The volume of
navigation instructions is controlled separately (see Maps and Navigation on page 92).

Top Status Bar Icons
Touch to lock/unlock all doors and closures.

Displays the local weather conditions. Touch to display more detailed information about the weather and air
quality, including chance of rain, humidity, and UV index. Requires premium connectivity.

Displays the current temperature. If your vehicle is equipped with premium connectivity, you can also touch to
display more detailed information about the weather and air quality, including chance of rain, humidity, and UV
index.

Displays on the touchscreen status bar only when Cybertruck detects that the local Air Quality Index (AQI)
value is poor. A poor AQI will have yellow, orange, red, purple, or maroon numbers. Touch to display more
detailed information about the weather and air quality, including chance of rain, humidity, and UV index.
Requires premium connectivity.
4:20 pm

Your vehicle automatically updates the time. If the time is incorrect, confirm your vehicle has internet and GPS
connectivity with the latest software. To switch between 12 and 24 hour format, touch Controls > Display.
Displays on the touchscreen status bar only when Cybertruck detects a programmed myQ Smart Garage within
range (see Smart Garage on page 27).

175

Owner's Manual

Overview
Displays on the touchscreen status bar only when Cybertruck is parked. Add, configure (including Valet Mode
and Use Easy Entry), or quickly switch driver profiles. Driver profiles can also be accessed from the top of any
Controls screen (see Driver Profiles on page 44).

Available when Cybertruck is parked, touch to manually enable or disable Sentry Mode for the current drive
cycle. To automatically turn Sentry Mode on (or off) every time you leave your vehicle, enable the setting from
Controls > Safety > Sentry Mode (see Sentry Mode on page 82).
NOTE: If you turn Sentry Mode on or off from Controls > Sentry Mode, the shortcuts on the vehicle's
touchscreen and mobile app will only work for the current drive cycle.
Displays when Cybertruck is connected to a Wi-Fi network.

Displays when Cybertruck cellular connectivity is available or being used.

Appears when your vehicle's GPS location is actively being accessed in the TeslaeBay logo app by the owner, an added
driver, or a third party app you're using. To disable, navigate to Controls > Safety > Allow Mobile Access on the
touchscreen.

Popup Messages and Vehicle Alerts
Popup messages appear at the bottom of the touchscreen. For example, a seat belt reminder appears if a seat belt is
unfastened in an occupied seat, an alert appears to notify you of an incoming phone call, and voice commands appear when in
use. If applicable, touch options from these popup messages (for example, accept/decline a phone call, choose an option from
the headlight menu, etc.). To dismiss a popup message, swipe it downward.

If an alert appears on your vehicle's touchscreen, touch Learn More for more details regarding the alert and how it can be
resolved (see Troubleshooting Alerts on page 508). You can view a list of vehicle alerts and notifications by touching the bell
icon at the top of Controls.
NOTE: Not all alerts provide additional information at this time.

Restarting the Touchscreen
You can restart your touchscreen if it is unresponsive or demonstrates unusual behavior.
WARNING: Only restart the touchscreen while the vehicle is stopped and in Park. The vehicle status display, safety
warnings, backup camera, etc. will not be visible during the restart.
1. Shift into Park.
2. Hold down both scroll buttons on the steering wheel until the touchscreen turns black.

Owner's Manual

176

Overview

3. Wait approximately 30 seconds for the touchscreen to restart. If the touchscreen is still unresponsive or demonstrating
unusual behavior after a few minutes, try power cycling the vehicle, if possible (see Starting and Powering Off on page 28).
NOTE: Restarting the touchscreen also activates the drive mode selector on the overhead console.

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TSB/Document ID: 2024.26.100_082024.pdf

Replacement Service Bulletin Number:

MFR Communication Date: 2024-08-31

MFR Internal Campaign ID/Software Version: 2024.26.100

Communication Type: Over The Air

NHTSA Components: UNKNOWN OR OTHER

MFR Component System:

MFR Component Subsystem:


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Launch X431 PRO3 V+ Elite, 2026 SmartlinkC 2.0 Bidirectional Scan Tool with J2534 Portocol, HD Trucks Scanner, 10.1 inch, Topology Map, 60+Service, Online Code, CANFD/DoIP/D-PDU, FCA, 2 Yrs Update
  • [2026 X431 PRO3 V+ Elite] A great value for the X431 series that differs from similar diagnostic tools by adding: 1) J2534 protocol for over $800 in savings; 2) CANFD/DOIP support for enhanced communications; 3) Configuration of over $900 worth of HD(heavy truck) modules, needed purchase HD diagnostic software by HD vehicle model for use.; 4) A 10.1 inch Gorilla screen with 1280*800 resolution and 80% more touch screen sensitivity
  • [J2534 Protocol Scan Tool] The J2534 Direct Access Device can be used as a factory scanning tool at no cost to you, saving you over $2,000. You can easily expand your ECU protocol capabilities for ToyotaeBay logo, HondaeBay logo, VWeBay logo, BMWeBay logo, FordeBay logo, GM, ChryslereBay logo, Mercedes-BenzeBay logo and more. The LAUNCH X431 PRO3 V+ ELITE Scan Tool is equipped with the newly upgraded smartlinkC V2.0. smartLinkC is a communication interface that supports the J2534 specification. It can also be used as a J2534 PassThru device to implement the J2534 protocol with a PC that has OEM diagnostic software installed.The J2534 protocol is the only way to solve problems ranging from drivability and power loss to poor fuel economy
  • [Top Hardware Configuration, Upgraded Version of V+] LAUNCH Diagnostic Scanner adopts Android 10.0 OS; CPU is 4-core processor with 2.0 GHz, which greatly improves the speed of running multi-tasks. 2.4GHz/5GHz; 6300mAh/7.6V ultra-large capacity battery; 10.1 inch Gorilla screen, sunlight readable, 8MP camera; Auto VIN; 4GB+64GB storage; 20x transfer rate to save more vehicle files and customer data; New TYPE A interface to connect expansion tools such as oscilloscopes, sensors, etc.; Supports more than 25 software languages such as EN, DE, FR, SP and JP
  • [60+ Reset 3000+ Active Test] Full Bi-Directional Scan Tool quickly detects problems and guides repairs based on the response of actuators such as air conditioning clutches, windows, doors, mirrors and more. With the touch of a finger, you can easily send command signals from the scanner to a variety of modular actuators, testing component integrity and functionality in minutes or even seconds to determine if a replacement or repair is needed. In addition, the machine enjoys 60+ special services such as oil reset, ABS brake bleed, EPB, SAS, BMS, suspension, injector reset and more, and undergoes rigorous field testing to ensure availability
  • [Unrivaled Coverage, Over 200 Vehicle Brands] LAUNCH X431 PRO3 V+ Elite Automotive Scanner is suitable for over 200 vehicle brands, including commercial vehicles and new energy vehicles. This professional car scanner supports: 1) J2534/D-PDU protocol for HD trucks; DoIP/CANFD for Land RovereBay logo/JaguareBay logo, BMWeBay logo F/G chassis, GM, etc.; 2) FCAeBay logo Autoauth, covering 2018+ ChryslereBay logo/DodgeeBay logo/FiateBay logo, etc. New/old models, all covered. Includes frequently updated vehicle software and car coverage for faster support of other new models

Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API


 


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