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NHTSA ID Number: 11006911

Manufacturer Communication Number: fsd_12-5-1-2_082024.pdf

TSB/Document Date: 2024-09-04


Summary

TeslaeBay logo does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.


the estimated cost of the session displays until a new Supercharging session begins.
NOTE: Estimated cost may not reflect the final cost of the Supercharging session. Final pricing for Supercharging sessions can
be found in your TeslaeBay logo account.
You are subject to additional fees after charging is complete or, at a busy Supercharger location, after your vehicle has
reached the congestion limit. Superchargers are designed for fast charging, and these fees encourage drivers to move their
vehicles when charging is complete.
Idle fees apply when half or more of the Superchargers at a site are occupied, and begin accruing when the vehicle reaches its
charge limit. The TeslaeBay logo mobile app notifies you when charging is almost complete, and again when charging is complete.
Additional notifications are sent if idle fees are incurred. Idle fees are waived if you move your vehicle within five minutes of
when charging completed.
The rate structure for each site, including whether idle fees apply, can be found on the site’s popup on the touchscreen (see
Charging Locations on page 694) or in the TeslaeBay logo mobile app.
Log into your TeslaeBay logo account to view fees and details about Supercharger sessions, set up a payment method, and make
payments. Once a payment method is saved, fees are automatically paid from your account.

Manually Releasing Charge Cable
CAUTION: Use the release cable only in situations where you can not release the charge cable using the usual methods.
Frequent use can damage the release cable or charging equipment.
WARNING: Do not perform this procedure when your vehicle is charging, or if any orange high voltage connectors are
exposed. Failure to follow these instructions can result in electric shock and serious injury or damage to the vehicle. If
you are uncertain as to how to safely perform this procedure, use the mobile app to schedule a service appointment.
If the usual methods for releasing a charge cable from the charge port (using the charge handle release button, touchscreen,
or mobile app) do not work, carefully follow these steps:
1. Ensure that Model SModel XModel 3Model Y is not actively charging by navigating to Controls > Charging on the
touchscreen, or use the mobile app. If necessary, touch Stop Charging.
2. Open the tailgate.
3. Pull firmly on the edges of the panel on the left side of the bed to release the panel's clips and expose the release cable.
The panel does not fully come off, but can be pulled just far enough to reach the cable.

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4. Pull the release cable to unlatch the charge cable.
WARNING: Do not pull the release cable while simultaneously attempting to remove the charge cable from the charge
port. Always pull the release cable before attempting to remove the charge cable. Failure to follow these instructions
can result in electric shock and serious injury.

NOTE: The release cable may be recessed within the opening of the trim.
5. Pull and release the charge cable from the charge port.
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6. Reinstall the panel, ensuring that the clips are fully engaged.

Charging Best Practices
• Avoid allowing the Battery to get too low (the Battery icon turns yellow when the capacity remaining in the Battery drops to
20% or below).
• Refer to the information on the vehicle touchscreen (navigate to Controls > Charging) or the mobile app (touch the
Charging icon) for recommended daily and trip charging limits.
• Before you navigate to a destination charging location, such as at an Airbnb or hotel, ensure that the available Wall
Connectors are configured for a 48A charge current. Cybertruck cannot charge from Gen 1 Wall Connectors with a charge
current greater than 48A.
• After you plug in your vehicle, confirm that the charge port light begins blinking green (indicating that
Model SModel XModel 3Model Y is charging) before you walk away. If Model SModel XModel 3Model Y does not begin
charging after a few seconds, the connector may not be fully inserted into the charge port, or there may be an issue
preventing charging. Check the touchscreen for an alert with more information.
NOTE: If the charge port light begins blinking amber, Model SModel XModel 3Model Y is charging at a reduced current. If
the charge port light is solid blue, the charger is connected but the vehicle is not charging (such as when a charge is
scheduled). For more information, see Charge Port Light on page 1349.
Fast charging tips:
• Find fast chargers by filtering for three lightning bolts in the navigation search bar.
• Navigate to fast chargers to allow for preconditioning of the high voltage Battery. An optimal Battery temperature can help
speed up charging.
• Typically, a lower state of charge results in faster charging.
NOTE: It is your responsibility to monitor your vehicle's charge at all times. Do not wait until the vehicle is discharged to
plug it in. Always ensure you have more than enough charge to safely get to a charger.
• At Superchargers, leave some space between other vehicles, as neighboring stalls may share power.

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Scheduled Precondition and Charge
Schedule preconditioning and charging for Model SModel XModel 3Model Y. You can schedule preconditioning to help your
vehicle charge more efficiently, or to prepare Model SModel XModel 3Model Y for departure.
NOTE: You can also access Schedule from the Climate Controls screen, the Charging window, and the Tesla mobile app
(v4.34.5 or higher required).
Model SModel XModel 3Model Y automatically saves your schedule for each location you create a schedule at. When you
select Current Location, the configured schedule can only be used when you return to the same approximate physical location.
NOTE: Scheduled charge cannot be used with fast chargers, including Tesla Superchargers. Charging schedules you create
are ignored when you charge at a fast charger.

Create a Schedule
Create a Precondition and Charge schedule to specify the time and days you want Model SModel XModel 3Model Y to
precondition or charge. To create a schedule:
1. Touch Controls > Schedule.
2. Select the location for which you want to configure a schedule.
◦ Current Location: The current location of your car, based on your GPS coordinates.
NOTE: You must be parked to create a schedule for your current location.
◦ Home/Work: The saved location for your home and workplace. You can't choose these options if you don't have a saved
home or work (see Home, Work, and Favorite Destinations on page 694).
3. Touch Precondition to configure the time and the frequency you want the vehicle to precondition by.
4. Touch Charge to configure the time you want to start and stop, and the frequency you want to charge.
5. Select Create to create the schedule.
NOTE: If Repeat Weekly is not toggled, Model SModel XModel 3Model Y performs the schedule once. The vehicle then
disables the schedule until you manually re-enable the schedule.

Using Scheduled Charging
When you create or enable a scheduled charge, you can plug in your vehicle for a charge. If you scheduled a precondition or
charge for later in the day, Model SModel XModel 3Model Y waits until that time to precondition or charge.
When your schedules overlap, the vehicle uses the largest block of time for charging, if necessary. Example: You scheduled
Model SModel XModel 3Model Y to start charging at 2 AM and at 3 AM, but to stop charging at 2:30 AM and 5 AM, the
vehicle combines the two charge schedules into a single block from 2 AM to 5 AM.
When you specify an End by time, but not a Start at time, the vehicle briefly draws power when plugging in for scheduled
charging (you may hear clicking) to calculate the necessary start time to meet your charge limit. Example: You configure an
End by time of 2 AM and the vehicle needs 2 hours to charge to meet the charge limit. If you plug in your vehicle at 9 PM,
Model SModel XModel 3Model Y briefly draws power to calculate the start time and begins charging at 12 AM.
If you specify a Start at time and no End by time, the vehicle begins charging at the specified time and continues until your
charge limit is reached.
There are scenarios where Scheduled Charging starts immediately. These scenarios can occur when Model SModel XModel
3Model Y is plugged in:
• During a scheduled charge.
• Up to 12 hours after the start of a scheduled charge, if there is no specified End by time.
• When the next scheduled charge is more than 12 hours away and not the current day.
• When you haven't configured a Start at time and there is not enough time to reach the charge limit by the End by time.

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You can schedule your charge to finish right at a planned departure time to reduce energy costs, even in market regions where
off-peak utility rates are not applicable. Example, if charging starts as soon as you plug in, charging may complete much
sooner. This causes the Battery to cool down to ambient temperatures and requires energy to warm it back up by your
departure time. Therefore, even if off-peak utility rates are not applicable to you, Tesla recommends that you charge until your
planned departure time in order to reduce energy consumption by specifying your departure time as the scheduled End by
time.

Preconditioning
Use Precondition to schedule a time when you want Model SModel XModel 3Model Y to be ready to drive.
Model SModel XModel 3Model Y automatically calculates when it needs to start preconditioning. This ensures that the cabin
climate and Battery are preconditioned by your departure time.
Precondition warms the Battery for improved performance and ensures a comfortable cabin climate at your set departure time.
If you don't schedule a Precondition, Model SModel XModel 3Model Y only warms the Battery before charging if the Battery is
too cold to charge, and doesn't prepare the cabin climate.
NOTE: When Model SModel XModel 3Model Y is not plugged in, preconditioning operates but only when the Battery's charge
level is above 20%.
Preconditioning can also help to increase range on your next trip because a preconditioned cabin and battery consumes less
energy when you begin driving. Preconditioning can reduce energy consumption while driving in vehicles with heat pumps,
because heat in the battery can be used to warm the cabin while driving.

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Getting Maximum Range
Factors Affecting Energy Consumption
While driving:
• Elevated driving speed.
• Environmental conditions such as cold or hot weather and wind.
• Using climate controls to heat or cool the cabin.
• Uphill travel: Driving uphill requires more energy and depletes range at a faster rate. However, driving downhill allows your
vehicle to regain a portion of its expended energy through regenerative braking (see Regenerative Braking on page 456).
• Short trips or stop-and-go traffic: It takes energy to bring the cabin and Battery to a specified temperature when starting
the vehicle. You may see a higher average consumption when the vehicle is used for very short trips or in heavy traffic.
• Heavy cargo load.
Windows rolled down.
Wheels and tires not maintained.
• Customized settings or third-party accessories (roof or trunk racks, third party wheels).
While parked and not plugged in to a charger:
• Preconditioning the cabin or using climate controls.
• Summon.
• Vehicle infotainment and climate controls system.
• Sentry mode.
• Tesla or third-party mobile app requests.

Tips to Maximize Range
You can maximize your driving range using the same driving habits you use to conserve fuel in a gasoline-powered vehicle. To
achieve maximum range:
• Slow down your driving and avoid frequent and rapid acceleration. Consider using Chill Mode (touch Controls > Pedals &
Steering > Dynamics > Acceleration) and Speed Assist (see Speed Assist on page 642) to assist in controlling your
acceleration and speed.
• If safe to do so, modulate the accelerator pedal instead of using the brake pedal when gradually slowing down. Whenever
Model SModel XModel 3Model Y is moving and you are not pressing the accelerator pedal, regenerative braking slows
down the vehicle and feeds surplus energy back to the Battery (see Regenerative Braking on page 456).
• Limit the use of resources such as heating and air conditioning. Using seat and steering wheelsteering yoke (or steering
wheel) heaters (if equipped) to keep warm is more efficient than heating the cabin using climate controls.
• With your vehicle plugged in, use the mobile app to precondition your vehicle to ensure the cabin is at a comfortable
temperature and windows are defrosted (if needed) before your drive by touching Climate > On and customizing your
preferences (see Mobile App on page 355).
• Touch Schedule, (also available on both the charging and climate control screens) to set a time when you want your vehicle
to be ready to drive (see Scheduled Precondition and Charge on page 732).
• Set Stopping Mode to Hold to gain the benefit of regenerative braking at low driving speeds.
• Set Stopping Mode to Hold to gain the benefit of regenerative braking at low driving speeds (see Stopping Mode on page
461).
• Set Stopping Mode to Hold to gain the benefit of regenerative braking at low driving speeds (see Stopping Mode on page
461).
• Ensure the wheels are aligned to specification, the tires are kept at the recommended inflation pressures (see Tire Care and
Maintenance on page 742), and are rotated when needed (see Maintenance Service Intervals on page 738).

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• Install aero covers (if equipped) to reduce wind resistance (see Removing and Installing Aero Covers on page 748).
• Lighten your load by removing any unnecessary cargo.
• Fully raise all windows.
• Turn on Range Mode (see Range Mode on page 736).
• Features such as Sentry Mode and Cabin Overheat Protection can impact range. Disable features when not needed.
• To prevent an excessive amount of energy consumption while the vehicle is idle, keep the vehicle plugged in when not in
use.
It is normal for estimated range to decrease slightly over the first few months before leveling off. Over time, you may see a
gradual, but natural, decrease in range at full charge – this depends on factors such as the mileage and age of the Battery.
Your Model SModel XModel 3Model Y will inform you in the unlikely event a hardware issue is causing excessive Battery or
range degradation.
The power meter on the instrument paneltouchscreen provides feedback on energy usage.

Range Assurance
The driving range displayed in Model SModel XModel 3Model Y is an estimate of the remaining battery energy and, when set
to Rated (Controls > Display > Energy Display), is based on EPA-rated consumptionor ECE R101 (depending on market region).
It may not account for your personal driving patterns or external conditions. The displayed range on the instrument
paneltouchscreen may decrease faster than the actual distance driven. To view estimated range based on your recent energy
consumption, open the Energy app to display the graph.
NOTE: Rated driving range is based on EPA-rated consumption in the United States, which deviates from tests advertised and
performed in other jurisdictions.
Your vehicle continuously monitors its energy level and proximity to known charging locations.
Touch Chargers in the Navigation search bar to toggle between types of chargers, including Superchargers and
destination charging sites.

When you are at risk of driving beyond the range of known charging locations, the touchscreen displays a message giving you
the opportunity to display a list of charging locations that are within range. When you select a charging location from the list,
Model SModel XModel 3Model Y provides navigation instructions and the turn-by-turn direction list displays the predicted
amount of energy that will remain when you arrive at the charging destination.
Trip Planner (if available in your market region) routes you through Supercharger locations to minimize the amount of time you
spend charging and driving. To enable, touch Controls > Navigation > Trip Planner.

Energy App
The Energy app provides a visual representation of your vehicle's real-time and projected energy usage.

1. Locate the Energy app in the bottom bar by touching the app launcher (the three dots).
2. Touch to open the Energy app and choose from the different tabs. The energy chart's colored line represents
your actual driving energy consumption whereas the gray line represents predicted usage.
NOTE: You can customize the chart values by touching Controls > Display > Energy Display.

• Drive: Monitor the amount of energy being used while driving. You can track the real-time energy consumption broken
down by categories, compare against different baseline projections, and view range tips tailored to your drive to
understand how to improve energy efficiency.
1. Choose Trip while navigating to a destination to compare the actual usage against the estimated projection.

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2. Choose Rated to compare the actual energy or range usage against the estimated driving distance (or energy) available.
3. Choose between Current Drive to view data from your current drive or Since Last Charged to include data since the
vehicle was last charged.
4. View Range Tips to understand impacts on battery consumption and suggestions to maximize range and efficiency.
• Park: Monitors the amount of energy lost while Model SModel XModel 3Model Y is parked.
1. Choose between Since Last Drive or Since Last Charge.
2. View how much idle energy has been consumed while your vehicle is parked and suggestions to decrease energy loss.
• Consumption: Display how much energy Model SModel XModel 3Model Y has consumed over the past 5, 15 or 30 miles
(10, 25 or 50 km).
1. Touch Instant Range to adjust the projected range estimation. Instant Range uses only the latest few data points to
estimate the projected range.
2. Touch Average Range to use the past 5, 15 or 30 miles (10, 25 or 50 km) of energy consumption to provide a more
accurate projected range.

Energy App
The Energy app provides a visual representation of your vehicle's real-time and projected energy usage. To use the Energy
app, navigate to Application Launcher > Energy on the touchscreen. Choose from two types of charts:
• Consumption: Display how much energy Model SModel XModel 3Model Y has consumed over the past 5, 15 or 30 miles
(10, 25 or 50 km).
Touch Instant Range or Average Range to adjust the projected range estimation. Instant Range uses only the latest few data
points to estimate the projected range, whereas Average Range uses the past 5, 15 or 30 miles (10, 25 or 50 km) of energy
consumption to provide a more accurate projected range.
• Trip: You can monitor the amount of energy being used while navigating to a destination. You can track actual usage
against the initial prediction. The green line represents the actual usage whereas the gray line represents predicted usage.
To change the zoom level, touch the zoom icon located in the top right corner of the chart.
NOTE: The Trip chart displays energy usage only if you are currently navigating to a destination.

Range Mode
Range Mode conserves energy by limiting the power of the climate control system and turns off the signature lights. Turn
Range Mode on by touching Controls > Driving > Range Mode.When turned on in an All-Wheel Drive vehicle, Range Mode also
optimizes torque distribution between the motors to maximize range.

Saving Energy
Model SModel XModel 3Model Y has an energy-saving feature that reduces the amount of energy being consumed when
Model SModel XModel 3Model Y is not in use. On newer vehicles, this feature is automated to provide an optimal level of
energy saving. However, on older vehicles, you can touch Controls > Display > Energy Saving and choose from the following
options:
• OFF - Model SModel XModel 3Model Y automatically shifts to the energy-saving mode only at night (10 pm to 5 am). Idle
energy consumption may increase.
• ON - Significantly less energy is consumed whenever Model SModel XModel 3Model Y is not in use. The start-up time of
the instrument paneltouchscreen and Bluetooth could be slower.
• Always Connected - Preserves cellular connectivity when energy saving is active. This allows the mobile app to connect to
Model SModel XModel 3Model Y quicker, and provides immediate internet access when entering the car. Slightly more
energy is consumed.

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Powershare Home Backup
Prerequisites
Before you can use Powershare Home Backup, make sure that the following requirements are met:
• Model SModel XModel 3Model Y is running vehicle firmware 2024.14 or later.
• You have the Tesla mobile app version 4.31 or later (see Mobile App on page 355).
• You have the Tesla Universal Wall Connector with Powershare Gateway installed in your home.
For more information about installation and to purchase a Tesla Universal Wall Connector, go to the Tesla shop: https://
shop.tesla.com/.

To Use Powershare Home Backup
Before using Powershare Home Backup, enable it from your vehicle's instrument clustertouchscreen by touching Controls >
Charging > Powershare Home Backup .
Once Powershare Home Backup is enabled, your Model SModel XModel 3Model Y automatically begins to provide power to
your house when:
• The electric grid stops providing power to your home (there is a power outage).
CAUTION: When the grid first stops providing power to your home, your home may lose power briefly as
Model SModel XModel 3Model Y prepares to begin Powershare Home Backup.
• The high voltage BatteryeBay logo has more energy remaining than the Powershare discharge limit (see Setting the Discharge Limit
on page 1360).
• Model SModel XModel 3Model Y is connected to the Universal Wall Connector.
When Powershare Home Backup is actively providing power to your home, the instrument clustertouchscreen
displays the Tesla Powershare icon.

The charge port status light is also purple to indicate that Model SModel XModel 3Model Y is providing power from the high
voltage Battery (see Charge Port Light on page 1349).
You can also see the status of the high voltage BatteryeBay logo on the instrument clustertouchscreen, or in the mobile app.

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1. Energy remaining: The total estimated driving distance or energy percentage (depending on your display setting) available.
The amount of energy available to Powershare Home Backup (the amount remaining above the Powershare limit) is shown
in purple.
2. Powershare rate: The amount of power currently being provided by the high voltage BatteryeBay logo.
3. Powershare discharge limit: The level of energy remaining at which at the high voltage BatteryeBay logo stops providing power.
Maximum Draw
Model SModel XModel 3Model Y provides a maximum draw of 11.5 kW.
NOTE: The maximum draw may be limited by the charger installed in your home. Tesla strongly recommends that the charger
(such as a Tesla Wall Connector) that you use for Powershare Home Backup is connected to a 240V circuit.
Setting the Discharge Limit
You can set the discharge limit from the Tesla mobile app by adjusting the slider.
When Powershare Home Backup is active, you can see how much energy is remaining in the high voltage BatteryeBay logo above the
discharge limit in the vehicle status area of the touchscreen, or by touching Controls > Charging.
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To Stop Powershare Home Backup
To stop Model SModel XModel 3Model Y from providing power to your home, touch Controls > Charging > Stop Powershare
To restart Powershare, touch Controls > Charging > Start Powershare.
Powershare Home Backup also stops providing power when:
• The high voltage Battery discharges past the Powershare discharge limit.
• The electric grid starts supplying power (the power outage ends).
When the grid is about to start providing power again, you receive a notification from the Tesla mobile app and on the vehicle
touchscreen.
CAUTION: When the grid begins providing power to your home again, your home may lose power for several seconds as
Model SModel XModel 3Model Y stops providing power.

Limitations
Be aware of the following limitations when using Powershare Home Backup.
• While Model SModel XModel 3Model Y is actively providing power to your home, the AC outlets in the cabin and in the
cargo bed are disabled (see Interior Electronics on page 1107 and Cargo Bed Outlets on page 1112).
If Powershare Home Backup stops providing power, you receive a notification on the vehicle touchscreen and through the
Tesla mobile app. This may happen for one of the following reasons.
• Your home is drawing more power than Powershare Home Backup can provide. In this case, reduce the load as much as
possible (for example, by turning off large appliances).
• The high voltage Battery is cold. This is more likely in low ambient temperatures (for example, if Model SModel XModel
3Model Y is parked in a cold garage) or if Model SModel XModel 3Model Y has not been driven recently.
• There is an issue with the Universal Wall Connector, with your vehicle's charge port, or with your vehicle's high voltage
Battery. Check the touchscreen for an alert with more information.

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Backup Troubleshooting
• If a brownout or blackout is experienced during backup operation, reduce the loads and check that the load breakers have
not opened.
NOTE: See tesla.com/support/energy/powerwall/own/best-practices-during-power-outages for best practices to extend
the backup duration of your system during an outage.
• If it is necessary to restart the Powershare Gateway, Tesla support may direct you to press the Reset button on the device.

1. Powershare Gateway RESET button
2. Powershare Gateway circuit breaker (in most whole-home backup systems)
Technical Support
If you need further assistance, contact the Tesla Support team via the Contact Us page:
tesla.com/support/energy/more/additional-support/contact-us
Have the following information available when contacting Tesla:
• Owner name
• Best way for Tesla to contact you (name, phone number, email)
• Powershare Gateway serial number
• Brief description of the issue
Find the serial number on a sticker on the panel cover of Powershare Gateway.

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Software Updates
Loading New Software
Tesla updates your vehicle's software wirelessly, constantly providing new features. Tesla recommends you install software
updates at the earliest opportunity on your vehicle. To ensure the fastest and most reliable delivery of software updates, leave
Wi-Fi turned on and connected whenever possible. In most cases, your vehicle must be connected to Wi-Fi to download the
software update (see Wi-Fi on page 358).

Downloading vs. Installing New Software
There are two steps to receiving a new update: downloading the software (which requires Wi-Fi), and installing it. For your
convenience, you can start downloads and installations using the Tesla mobile app.
Download
When a software update is available for download, the download occurs automatically, showing a green arrow at the top of the
touchscreen. If the vehicle is not connected to Wi-Fi, a yellow download icon appears. Although you can drive while the
software update is being downloaded, doing so can interrupt the download if your vehicle loses the Wi-Fi connection. When
the software update is fully downloaded and ready to install, a clock icon displays at the top of the touchscreen.
NOTE: To ensure the fastest and most reliable download of software updates, leave the Wi-Fi turned on and connected
whenever possible (see Wi-Fi on page 358).
Install
You CANNOT drive while software is being installed. If plugged in, your vehicle will stop charging until the installation is
complete. To start the installation, touch the yellow clock icon at the top of the touchscreen. Touch Install Now to begin the
installation immediately or touch Set For This Time to choose a different start time. At any time before the update installs, you
can touch this clock icon to reschedule. If you are driving Model SModel XModel 3Model Y at the scheduled update time, the
update is canceled and must be rescheduled. You can also view, download, and install software updates by navigating to
Controls > Software. If available, connect to Wi-FI to download the update.
Software updates are not performed when certain features are active, such as Keep Climate On, Dog Mode, or Camp Mode
and Smart Preconditioning.
NOTE: Software updates will not install if Keep, Dog, or Camp mode are enabled (see Keep Climate On, Dog, and Camp on
page 668).
NOTE: On an as-needed basis, Tesla also sends software updates using a cellular connection.
NOTE: Some software updates take approximately 30 minutes to complete (some may take longer). Model SModel XModel
3Model Y must be in Park while the software is being updated.
WARNING: Do not attempt to use the vehicle while the software is being installed. Vehicle functions, including some
safety systems and opening or closing the doors or windows, may be limited or disabled when installation is in progress
and you could damage the vehicle.

Software Update Preferences
Tesla determines how, when, and where to send updates to vehicles based on various factors unique to each release. In
Controls > Software, you can choose how quickly you want to receive updates that are ready for your vehicle. Be an early
adopter by selecting Advanced (which will have additional releases), or wait until others have installed (which will result in
fewer releases) by selecting Standard. Choosing Advanced does not enroll your vehicle in Tesla's early access program.
Tesla does not update your software upon request for those wanting to receive the latest features and improvements.
Selecting Advanced and consistently connecting to Wi-Fi (see Wi-Fi on page 358) is the best way to quickly receive the latest
software updates.
If the touchscreen displays a message indicating that a software update was not successfully completed, wait for the next
software update to deploy to your vehicle.

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NOTE: The software update screen persists until you install the update. Install a software update as soon as possible. Any
harm resulting from failure to install a software update is not covered by the vehicle’s warranty. Failure or refusal to install
updates can cause some vehicle features to become inaccessible or digital media devices may become incompatible.
NOTE: Tesla may update or reinstall your vehicle's software as part of the normal diagnostic, repair, and maintenance process
within Tesla Service.
NOTE: Reverting to a previous software version is not possible.

Charging
If Model SModel XModel 3Model Y is charging when the software update begins, charging stops. Charging resumes
automatically when the software update is complete.

Viewing Release Notes
When a software update is complete, read the release notes displayed on the touchscreen to learn about changes or new
features. To display release notes about the current version of your vehicle's software at any time, touch Controls > Software >
Release Notes.
Tesla strongly recommends reading all release notes. They may contain important safety information or operating instructions
for your Model SModel XModel 3Model Y.

Maintenance Service Intervals
Service Intervals
Tesla recommends the following maintenance items and intervals, as applicable to your vehicle, to ensure continued reliability
and efficiency of your Model SModel XModel 3Model Y.
For additional information on vehicle alerts, see Troubleshooting Alerts on page 936Troubleshooting Alerts on page 990.
Brake fluid health check every 4 years (replace if necessary)*.
A/C desiccant bag replacement every 24 years.
• Cabin air filter replacement every 2 years.
• HEPA filters and replacement every 3 years.
• HEPA filters and carbon filters replacement every 3 years.
• Clean and lubricate brake calipers every year or 12,500 miles (20,000 km) if in an area where roads are salted during
winter.
• Rotate tires every 6,250 miles (10,000 km) or if tread depth difference is 2/32 in (1.5 mm) or greater, whichever comes
first.
Brake fluid health check every 4 years (replace if necessary)*.
A/C desiccant bag replacement every 3 years.
• Cabin air filter replacement every 3 years.
• HEPA filters replacement every 3 years.
• HEPA filters and carbon filters replacement every 3 years.
• Clean and lubricate brake calipers every year or 12,500 miles (20,000 km) if in an area where roads are salted during
winter.
• Rotate tires every 6,250 miles (10,000 km) or if tread depth difference is 2/32 in (1.5 mm) or greater, whichever comes
first.
Brake fluid health check every 4 years (replace if necessary)*.
A/C desiccant bag replacement every 4** years.
• Cabin air filter replacement every 2 years.
• HEPA filter (x2) and carbon filter (x2) replacement every 3 years.
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• Clean and lubricate brake calipers every year or 12,500 miles (20,000 km) if in an area where roads are salted during
winter.
• Rotate tires every 6,250 miles (10,000 km) or if tread depth difference is 2/32 in (1.5 mm) or greater, whichever comes
first.
**A/C desiccant bag replacement can be extended to 6 years on vehicles manufactured between approximately 2017-2021.
*Heavy brake usage due to towing, mountain descents, or performance driving -- especially for vehicles in hot and humid
environments -- may necessitate more frequent brake fluid checks and replacements.
NOTE: Any damage caused by opening the Battery coolant reservoir is excluded from the warranty.
NOTE: The above intervals are based on typical driving behaviors and scenarios. Depending on various circumstances such as
driving behavior, usage, environmental conditions, etc., the above maintenance items may need to be performed more or less
frequently than specified. Additionally, the above list should not be considered comprehensive and does not include
consumable parts such as windshield wipers, brake pads, low voltage battery (if applicable), etc.
NOTE: Damages or failures caused by maintenance or repairs performed by non-Tesla certified technicians are not covered by
the warranty.
For more do-it-yourself maintenance procedures and information, see https://www.tesla.com/support/do-it-yourself-guides.

Schedule Service
Scheduling a service visit through the mobile app is easy. After touching Service, select the type of service needed and follow
the directions in the mobile app. Provide as much detail as possible to better help the Service team identify the cause of
concern, such as:
• Photos, sound recordings, or videos.
• Date(s), time(s), and time zone when the issue occurred.
• Country of use and location.
• Approximate speed the vehicle was traveling (if applicable).
• Environmental conditions (rain, snow, cold, etc.).
• Road name and type of road (if applicable).
• Quality of lane markings (if applicable).
• Applicable vehicle settings.
• Identifiable symptoms.
Visit https://www.tesla.com/support/service-visits for more information on scheduling service.

Daily Checks
• Check the Battery’s charge level, displayed on the instrument paneltouchscreen or mobile app.
• Check the condition and pressure of each tire (see Tire Care and Maintenance on page 742).
• Check that all exterior lights, horn, turn signals, and wipers and washers are working.
• Check for any unexpected indicator lights or vehicle alerts on the touchscreen or instrument panel.
• Check the operation of the brakes, including the parking brake.
NOTE: Because Model SModel XModel 3Model Y uses regenerative braking (see Regenerative Braking on page 456), the
brake pads are typically used less frequently than those in traditional braking systems. To avoid the accumulation of rust
and corrosion, Tesla recommends frequently pressing the brake pedal to apply the mechanical brakes, which dries the
brake pads and rotors.
• Check the operation of the seat belts (see Seat Belts on page 254).
• Look for abnormal fluid deposits underneath Model SModel XModel 3Model Y that might indicate a leak. It is normal for a
small pool of water to form (caused by the air conditioning system’s dehumidifying process).

1366

Owner's Manual

Maintenance
• Look around the exterior of Model SModel XModel 3Model Y and immediately remove any corrosive substances (such as
bird droppings, tree resin, tar spots, dead insects, industrial fallout, etc.) to prevent damage to the exterior (see Cleaning
on page 765).

Weekly Checks
• During wet weather, clean Autopilot cameras weekly (see Cleaning a Camera on page 765Cleaning a Camera on page
766Cleaning a Camera on page 766). Otherwise, clean them monthly during dry weather.

Monthly Checks
• Check windshield washer fluid level and top up if necessary (see Topping Up Windshield Washer Fluid on page 771).
• Check that the air conditioning system is operating correctly (see Operating Climate Controls on page 659).
NOTE: In addition to cooling the interior, the air conditioning compressor also cools the Battery. Therefore, in hot weather, the
air conditioning compressor can turn on even if you turned it off. This is normal because the system’s priority is to cool the
Battery to ensure it stays within an optimum temperature range to support longevity and optimum performance. Also, even
when not in use, you may hear Model SModel XModel 3Model Y emit a whining noise or the sound of water circulating. These
sounds are normal and occur when the internal cooling systems turn on to support various vehicle functions, such as
maintaining the low voltage battery and balancing the temperature of the high voltage Battery.

Fluid Replacement Intervals
Battery coolant and brake fluid levels should only be checked by Tesla or a professional automotive repair shop. Specific
service information is available in the Service Manual.
• Battery coolant: Your Battery coolant does not need to be replaced for the life of your vehicle under most circumstances.
NOTE: Any damage caused by opening the Battery coolant reservoir is excluded from the warranty.
Brake fluid: Do not top up your brake fluid.

Software
Updating software is important to ensure proper operation and longevity of your vehicle's components. You must install a
software update at the earliest opportunity. See Software Updates on page 737.
Tesla may update or reinstall your vehicle's software as part of the normal diagnostic, repair, and maintenance process within
Service.

High Voltage Safety
Your Model SModel XModel 3Model Y has been designed and built with safety as a priority. However, be aware of these
precautions to protect yourself from the risk of injury inherent in all high-voltage systems:
• Read and follow all instructions provided on the labels that are attached to Model SModel XModel 3Model Y. These labels
are there for your safety.

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TSB/Document ID: fsd_12-5-1-2_082024.pdf

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