NHTSA ID Number: 11006911
Manufacturer Communication Number: fsd_12-5-1-2_082024.pdf
TSB/Document Date: 2024-09-04
Summary
Tesla
does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
conditions, on some vehicles, you can thaw ice on the charge port latch so the charge cable can be removed and inserted. To
do so, enable Defrost Car using the mobile app.
In extremely cold weather or icy conditions, it is possible that your charge port latch may freeze in place. In cases where you
cannot remove or insert the charge cable, or the vehicle is not Supercharging due to the latch being frozen in place, use the
Defrost Car setting in the mobile app. This can help thaw ice on the charge port latch so the charge cable can be removed or
inserted.
You can also prevent the occurrence of a charge port latch freezing in place by using the Schedule settings (see Scheduled
Precondition and Charge on page 732).
NOTE: If your charge port latch is frozen in place, it may not lock the charging cable in place when inserted, but it can still
charge at a slow AC rate even if the latch is not engaged.
Charging
By using Trip Planner (if available) to navigate to a Tesla
charging location, Model SModel XModel 3Model Y pre-heats the
high voltage Battery
to ensure when you arrive at the charger, the temperature of the Battery is optimal and ready to charge.
This reduces the amount of time it takes to charge. See (see Trip Planner on page 696).
NOTE: Tesla
recommends using Trip Planner to navigate to a charging location for at least 30-45 minutes before arrival to
ensure optimal Battery temperature and charging conditions. If the drive to the charging location is less than 30-45 minutes,
consider preconditioning the Battery before driving (see Before Driving on page 684).
NOTE: The thermal system may produce steam under certain conditions for vehicles equipped with a heat pump (to determine
if your vehicle has a heat pump, touch Controls > Software > Additional Vehicle Information). For example, odorless steam can
come from the front of your vehicle while charging at a Supercharger in cold temperature. This is normal and not a cause for
concern.
Windows
In the mobile app, go to Climate and select Defrost Car, which helps melt snow, ice, and frost on the windshield, windows, and
mirrors.
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In cold temperatures, Model SModel XModel 3Model Y automatically makes a slight adjustment to the position of the windows
to make it easier to open doors.
NOTE: Always connect to an external, low voltage power supply before opening a door when the vehicle has no power to avoid
breaking a window.
Use the mobile app to schedule a service appointment for Tesla
to provide hydrophobic coating to the side and rear windows
(not the front windshield) for a nominal fee.
Doors
In severe winter conditions, ice buildup can make it more difficult to open door handles. You can use the mobile app to pop
open the driver door in this situation.
1. In the mobile app, touch and hold any of the four quick control buttons and follow the instructions to customize quick
controls with Unlatch Door.
2. When you are next to your car, touch Unlatch Door to pop open the driver door.
Removing Ice From Door Handle
In severe winter conditions, ice buildup within the door handle can prevent the door handle from opening. The process for
freeing a Model SModel XModel 3Model Y door handle is slightly different than others to remove ice buildup.
NOTE: Preemptively applying WD-40 to the door handle pivot pins can help prevent ice buildup inside your door handle.
CAUTION: Do not attempt to use tools or excessive force to release the door handle from ice buildup.
If your vehicle's door handles are black: Perform the following to remove ice from the door handle:
1. Forcefully press the frontmost part of the door handle. It will rock slightly inward to help break the ice.
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2. Press the rearmost part of the door handle to try to open as you normally would.
3. Once the door handle is able to move, open and close it a few more times to release any remaining ice buildup. Make sure
the door handle is fully pressed in (retracted) prior to entering the vehicle, and check that the door is fully closed before
driving away.
If your vehicle's door handles are silver: You can usually remove the ice with a few forceful bumps to the door handle using the
bottom of your fist. Perform the following to remove ice from the door handle:
CAUTION: Remove any jewelry or objects that can damage the paint prior to performing the procedure, and do not
attempt to use tools or excessive force.
1. Forcefully press the rearmost part of the door handle to try to open the door handle.
2. Working in a circular pattern around the perimeter of the door handle, use the bottom of your fist to forcefully bump the
door handle to break and release the ice buildup.
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3. Aiming for the rearmost end of the wide part of the door handle, use the bottom of your fist to forcefully bump the door
handle. Increase the intensity of the bumps as necessary, repeating steps 1 through 3 until the ice is removed and the door
handle can be opened.
CAUTION: Never bump the vehicle so hard as to cause a dent; the force used should be similar to knocking on your
neighbor’s front door.
4. Once the door handle is able to move, open and close it a few more times to release any remaining ice buildup. Make sure
the door handle is fully pressed in (retracted) prior to entering the vehicle, and check that the door is fully closed before
driving away.
Mirrors
If ice buildup is expected when parking, turn off Auto-Fold Mirrors. Touch Controls > Vehicle > Auto-Fold. Ice can prevent
exterior side mirrors from folding or unfolding.
NOTE: Side mirrors automatically heat as needed during preconditioning, or when the rear defroster is turned on.
Wipers
If you expect snow or ice to build up when parked, touch Controls > Service > Wiper Service Mode. This raises the wipers
against the windshield so they can defrost when the windshield defrosts (see Wipers and Washers on page 446). You can also
turn on wiper defrosters (if equipped). See Operating Climate Controls on page 659.
Tires and Tire Chains
Use winter tires to increase traction in snowy or icy conditions. You can purchase winter tires on the Tesla
Shop (see Seasonal
Tire Types on page 758).
Tire chains provide additional traction when driving in snowy or icy conditions. Check local regulations to determine if tire
chains are recommended or required during winter months. See Using Tire Chains on page 758 for more information.
Your vehicle’s tire pressures will drop in cold ambient temperatures. If the TPMS indicator light appears, inflate the tires before
driving. The tires will lose one PSI for every 10° F (6° C) drop in outside temperature (see Tire Care and Maintenance on page
742). Proper tire pressures help protect tires from potholes and improve range when properly inflated.
While Driving
Cold weather can increase energy consumption because more power is required for driving, cabin and Battery heating. Follow
these suggestions to reduce energy consumption:
• Use seat heaters to keep warm. Seat heaters use less energy than the cabin heater. Lowering the cabin temperature and
using seat heaters reduces energy consumption (see Operating Climate Controls on page 659).
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• Slow down your driving and avoid frequent and rapid acceleration.
• Turn on Range Mode to automatically limit the power that the climate control system uses to maintain the temperature of
the Battery and the cabin area. Range Mode also turns off signature lights (if equipped) and adjusts the front and rear
motor torque split to maximize range (see Getting Maximum Range on page 734).
• If your vehicle is equipped with a heat pump (to determine if your vehicle has a heat pump, touch Controls > Software >
Additional Vehicle Information), you can improve the efficiency of the cabin heating by reducing your selected acceleration
mode (see Acceleration Modes on page 491). This allows the heat pump system to take more heat from the Battery to
efficiently heat the cabin, instead of maintaining the Battery's ability to provide peak acceleration performance. This helps
to maximize driving efficiency in colder weather. Note that when subsequently increasing the acceleration mode, the
Battery requires time to warm up before the increased level of acceleration is available.
• You can improve the efficiency of the cabin heating by reducing your selected acceleration mode (see Acceleration Modes
on page 491Acceleration Modes on page 495). This allows the heat pump system to take more heat from the Battery to
efficiently heat the cabin, instead of maintaining the Battery's ability to provide peak acceleration performance. This helps
to maximize driving efficiency in colder weather. Note that when subsequently increasing the acceleration mode, the
Battery requires time to warm up before the increased level of acceleration is available.
Regenerative Braking
Regenerative braking can be limited if the Battery is too cold. As you continue to drive, the Battery warms up and regenerative
power increases (see Regenerative Braking on page 456).
NOTE: Limited regenerative braking can be avoided if you allow enough time to precondition your vehicle or if you use
Schedule to precondition Model SModel XModel 3Model Y before your departure time (see Scheduled Precondition and
Charge on page 732).
NOTE: Installing winter tires can result in temporarily reduced regenerative braking power but after a short period of driving,
Model SModel XModel 3Model Y recalibrates to correct this. Touch Service > Wheel & Tire > Tires to select winter tires and
quicken this process.
Cold Battery
A blue snowflake icon appears on your instrument paneltouchscreen when some of the stored energy in the Battery is
unavailable because the Battery is cold. This portion of unavailable energy displays in blue on the Battery meter.
Regenerative braking, acceleration, and charging rates may be limited. The snowflake icon no longer displays when
the Battery is sufficiently warm.
After Driving
Leave Model SModel XModel 3Model Y plugged in when not in use. This uses the charging system, rather than the Battery
itself, to keep the Battery warm (see High Voltage Battery
Information on page 713).
Scheduled Precondition
When parked, use the Controls > Schedule settings, available on both the charging and climate control screens, to set a time
when you want to precondition Model SModel XModel 3Model Y (see Scheduled Precondition and Charge on page 732). You
can also use Schedule to prevent the charge port latch freezing in place. Your vehicle determines the appropriate time to begin
preconditioning so that cabin and Battery are warm by your planned departure time.
Tesla recommends that you also schedule a charge with your precondition to ensure that your vehicle has sufficient energy for
the trip. When Model SModel XModel 3Model Y is not plugged in, preconditioning operates but only when the Battery's
charge level is above 20%.
Storage
If you leave Model SModel XModel 3Model Y parked for an extended period of time, plug the vehicle into a charger to prevent
normal range loss and to keep the Battery at an optimal temperature. Your vehicle is safe to stay plugged in for any length of
time.
When not in use, Model SModel XModel 3Model Y enters a sleep mode to conserve energy. Reduce the number of times you
check your vehicle’s status on the mobile app, as this automatically wakes up your vehicle and starts normal energy
consumption.
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Hot Weather Best Practices
To ensure that Model SModel XModel 3Model Y provides you with the best ownership experience possible in hot ambient
conditions, follow these best practices.
Before Driving
There are several ways to prepare your vehicle for a drive, without having to get into an already hot vehicle:
• Precondition the cabin by moving the direction of air flow from the vents, and turn the seat heaters on or off. In the mobile
app, navigate to Climate to customize the temperature at which you want to cool the cabin.
• Touch Schedule, available on both the Charging and Climate Control screens, to set a time when you want your vehicle to
be ready to drive (see Scheduled Precondition and Charge on page 732).
• Enable Cabin Overheat Protection, which prevents the cabin from getting too warm in hot ambient conditions. You can
choose whether you want the A/C or just the fan to run when the temperature in the cabin exceeds 105° F (40° C) or the
selected temperature (if available).
• In the mobile app, navigate to Controls to vent the windows.
NOTE: Tesla recommends activating climate settings at least 30-45 minutes before departure (see Operating Climate Controls
on page 659). Preconditioning times depend on outside temperature and other factors. The mobile app will notify you once
your vehicle has reached the desired preconditioning temperature.
After Driving
Leave Model SModel XModel 3Model Y plugged in when not in use, especially if using Preconditioning or Cabin Overheat
Protection. This uses the charging system, rather than the battery itself, to maintain a comfortable temperature (see High
Voltage Battery Information on page 713). In addition, there are several ways to minimize a hot cabin:
• Before leaving your vehicle (to run errands, for example), use Dog Mode to keep the cabin cool for pets or perishable
goods. See Keep Climate On, Dog, and Camp on page 668 for more information.
• Tesla recommends turning the air conditioning off approximately 30 seconds before pressing Park to reduce puddling
below the vehicle.
• Park in the shade to help reduce power consumption and maintain cooler cabin temperatures.
• Use a sun shade (available on the Tesla Shop) if you have to park outside in the sun.
• When parked, plug in Model SModel XModel 3Model Y and Schedule your charging. Your vehicle determines the
appropriate time to begin charging so it is complete during off-peak hours. The cabin and Battery are also prepared by your
set departure time. For more information, see Scheduled Precondition and Charge on page 732.
Charging
When using Trip Planner or navigating to a Supercharger station, your vehicle automatically prepares the Battery for most
efficient charging. In extreme heat, you may not see the message that the vehicle is preconditioning the Battery while
navigating to a Supercharger, but it is still preparing the Battery for charging.
NOTE: Tesla recommends using Trip Planner to navigate to a charging location for at least 30-45 minutes before arrival to
ensure optimal Battery temperature and charging conditions. If the drive to the charging location is less than 30-45 minutes,
consider preconditioning the Battery before driving (see Before Driving on page 684).
If possible, leave your vehicle plugged into a charger whenever not in use, even in warm weather, especially if using
Preconditioning or Cabin Overheat Protection.
Storage
If you leave Model SModel XModel 3Model Y parked for an extended period of time, plug the vehicle into a charger to prevent
normal range loss and to keep the Battery at an optimal temperature. Your vehicle is safe to stay plugged in for any length of
time.
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When not in use, Model SModel XModel 3Model Y enters a sleep mode to conserve energy. Reduce the number of times you
check your vehicle’s status on the mobile app, as this automatically wakes up your vehicle and starts normal energy
consumption.
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Maps and Navigation
Map Overview
The touchscreen displays a map at all times (except when Model SModel XModel 3Model Y is shifted into Reverse).
Use your finger(s) to interact with the map:
• To move the map in any direction, hold and drag a finger.
• To rotate the map in any direction, hold and turn two fingers.
• To zoom the map in or out, expand or pinch two fingers, respectively.
NOTE: When you rotate or move the map, your current location is no longer tracked. The message "Tracking Disabled" displays
briefly next to the map orientation icon and the icon turns gray. To re-enable tracking, touch the map's orientation icon and
choose North Up or Heading Up.
NOTE: The map zooms in and out automatically when a navigation route is active.
To change the orientation of the map, toggle between these options:
North Up: North is always at the top of the screen.
Heading Up: The direction you are driving is always at the top of the screen. The map rotates as you change
direction. This icon has an integrated compass that indicates the direction you are driving.
NOTE: Touching this icon while navigating to a destination displays the route overview.
Route overview is available when you are navigating to a destination and displays when you expand the turnby-turn direction list (by swiping it downward). When you collapse the turn-by-turn direction list by swiping it
upward, the map displays your previously chosen orientation.
Map Display
When Model SModel XModel 3Model Y is in Park, the following icons display on the map to allow you to customize the type of
information the map displays. To access these icons when driving, touch anywhere on the map (they disappear after a few
seconds).
Satellite imagery (if equipped with premium connectivity).
Traffic conditions (if equipped with premium connectivity).
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Map details (such as points of interest).
Drop a pin anywhere on the map by pressing and holding your finger on a desired location. When you drop a pin, or touch an
existing pin, the chosen location is centered on the map and a popup screen provides information about the location. From this
popup, you can navigate to the location add or remove the location from your list of favorite destinations (see Home, Work,
and Favorite Destinations on page 694).
Charging locations. Shows a popup list that includes the city and proximity of the corresponding stations on the
map. Charging locations include Tesla Superchargers, destination charging sites, third-party fast chargers, and
public chargers that you have used previously. See Charging Locations on page 694. Touch the lightning bolt
icons in the popup list to filter by the types of chargers based on max power.
NOTE: In some market regions, third-party fast chargers are also included on the map as dark gray pins when
you display chargers.
Navigation Settings
NOTE: The navigation settings available can vary depending on region and vehicle configuration.
The navigation settings icon displays when you touch ... once you start navigating to a destination.
NOTE: You can also access navigation settings by touching Controls > Navigation.
Touch the navigation settings icon to customize the navigation system to suit your preferences (the available settings vary
depending on your market region and vehicle configuration):
• Navigation Guidance: Touch Voice to enable an audible reading for navigation instructions.
• Touch - or + to increase or decrease the volume of spoken navigation instructions. Decreasing all the way to the left or
touching the speaker icon mutes the instructions. You can also mute/unmute navigation instructions by touching the
speaker icon. This volume setting applies only to the navigation system's spoken instructions. Volume for Media Player and
Phone does not change.
NOTE: Volume may automatically be adjusted based on driving speed and climate settings.
NOTE: Navigation instructions are muted when the paired phone has an ongoing phone call.
• Enable Automatic Navigation if you want Model SModel XModel 3Model Y to automatically initiate a navigation destination
when you get in your vehicle. Destinations are predicted based on commonly driven routes, time of day, and calendar
entries (see Automatic Navigation on page 693).
• Enable Trip Planner (if available in your market region) to add Supercharger stops as needed. Supercharging stops are
added to navigation routes with the goal of minimizing the amount of time you spend driving and charging (see Trip Planner
on page 696).
• Enable Online Routing to automatically route to avoid heavy traffic and to get real-time traffic conditions along navigation
routes, if available in your region (see Online Routing on page 696).
• Touch Avoid Ferries to be automatically routed to avoid ferries.
• Touch Avoid Tolls to be automatically routed to avoid tolls, if possible.
• Touch Use HOV Lanes to include High Occupancy Vehicle (HOV) lanes on navigation routes. This is particularly useful when
using Navigate on Autopilot (see Navigate on Autopilot on page 584Navigate on Autopilot on page 554).
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Navigating to a Destination
To navigate to a location, touch the search bar in the corner of the map and enter a destination, send the destination from your
phone, or use voice commands (see Voice Commands on page 97) for an address, landmark, business, etc. If the destination
you choose has other destinations within it (such as terminals at an airport), you can also choose a sub-destination.
When you touch the search bar, you can also choose from the following types of locations:
• A saved Home or Work location (see Home, Work, and Favorite Destinations on page 694).
• A Charging destination (see Charging Locations on page 694).
• A Recent destination (the most recent destination is listed at the top).
• A destination you have marked as a Favorite (see Home, Work, and Favorite Destinations on page 694).
• A popular restaurant when you're feeling Hungry or a popular destination (such as museums and amusement parks) when
you're feeling Lucky (see Lucky and Hungry on page 693).
NOTE: You can start navigation remotely from your IOS® or Android™ device using the "share" functionality on your device
after allowing access to the Tesla mobile app.
When you specify a location, the touchscreen zooms out to provide an overview of the route you need to travel and displays a
turn-by-turn direction list. Estimated arrival time, driving time, and mileage displays at the bottom of the direction list. Note
the following about the turn-by-turn direction list:
• The Battery icon on the turn list provides a visual representation showing an estimate of how much energy will remain when
you reach your destination, and how much will remain if you make a round trip back to your current location. See Predicting
Energy Usage on page 695.
• If charging is needed to reach your destination and Trip Planner is enabled (and available in your market region), the
navigation route automatically includes Supercharger stops (see Trip Planner on page 696).
• If you won't have enough energy to reach your destination and there is no Supercharger on the route, an alert tells you that
charging is needed to reach your destination.
• Each turn is preceded by the distance to the maneuver.
• To see the bottom of the list, you may need to drag the list upward.
• Touch the top of the list to minimize it.
While navigating, the map tracks your location and displays the current leg of your trip. You can display the entire route at any
time by swiping down to expand the turn-by-turn direction list or touching the route overview icon.
Below the turn-by-turn list, a progress bar shows how close you are to your destination or next stop. If online routing is
enabled, the progress bar also shows live traffic conditions on your route (see Online Routing on page 696).
To stop navigating, touch Cancel, located in the bottom corner of the turn-by-turn direction list. Swipe right on the suggested
location or press and hold the location to quickly delete certain recent navigation searches.
NOTE: If a data connection is not available, onboard maps allow you to navigate to any destination, but you must enter the
exact and complete address.
If Navigate on Autopilot is enabled, you can turn it on for the navigation route by touching Navigate on
Autopilot in the turn-by-turn direction list (when the feature is active, the icon is blue). Navigate on
Autopilot automatically changes lanes and steers Model SModel XModel 3Model Y on controlledaccess roads (like highways and freeways), along a navigation route. For details, see Navigate on
Autopilot on page 584Navigate on Autopilot on page 554.
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Selecting an Alternate Route
Depending on market region and vehicle configuration, this feature may not be available on your vehicle. Your vehicle must be
equipped with Premium Connectivity.
After you have entered a destination with one stop, the map displays up to three alternate routes. This allows you to easily
compare total travel time and traffic information for each route. If you do not select a preferred route within the timeout
period, the fastest route is automatically selected.
r
Adding Stops to a Route
After entering a destination, edit your route by adding, deleting or reordering stops. Touch the three dots at the bottom of the
turn-by-turn direction list to view options to edit your route.
Add Stop allows you to add a stop by searching for a location or adding a Home, Recent or Favorite destination.
You can also add a stop by touching any pin on the map and selecting Add from the popup.
Edit Stop allows you to set up a complex trip by adding or deleting stops on your route. Drag and drop stops by
touching the equal sign to reorder your trip.
You can also use the Tesla mobile app to edit your route (if available in your region). In the Tesla mobile app, go to Locations >
Navigate and enter a destination, touch Edit Trip > Add Stop to edit your route, then touch Send to Car to share the trip with
your vehicle.
NOTE: Requires Tesla mobile app version 4.27.5 or newer.
Automatic Navigation
NOTE: Automatic Navigation may not be available in all market regions and on all vehicle configurations.
Automatic Navigation can predict a destination when you get in your vehicle. When your phone's calendar is synced to
Model SModel XModel 3Model Y, and the calendar includes an event that takes place within two hours of when you get in your
vehicle to drive, Automatic Navigation suggests the location of the event (assuming a valid address is associated with the
event).
In addition, if you are Home and drive on weekdays (Monday to Friday) from 5:00 AM to 11:00 AM, Automatic Navigation can
automatically route you to your specified Work location (see Home, Work, and Favorite Destinations on page 694). Likewise, if
you are at work on weekdays from 3:00 PM to 11:00 PM, Automatic Navigation can automatically route you to your specified
Home location.
To enable Automatic Navigation, touch Controls > Navigation > Automatic Navigation. You must have your phone's calendar
synced to Model SModel XModel 3Model Y and the event must include a uniquely specified and valid address (see Phone,
Calendar, and Web Conferencing on page 362).
NOTE: Navigation instructions that you enter manually, or send to Model SModel XModel 3Model Y, override routes suggested
by Automatic Navigation.
Lucky and Hungry
NOTE: Features may not be available in all market regions and on all vehicle configurations.
In addition to navigating to a destination of your choice, Model SModel XModel 3Model Y can also suggest nearby locations
based on whether you are feeling Hungry or Lucky. In the navigation search bar, touch Hungry or Lucky. Hungry suggests a list
of popular restaurants, whereas Lucky suggests a list of popular destinations (such as museums and amusement parks). Once
you discover an interesting destination, touch Navigate to proceed to the destination.
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This feature requires the latest version of Navigation maps. To download, connect Model SModel XModel 3Model Y to Wi-Fi
and touch Controls > Software to check if an update is available (see Map Updates on page 697).
Home, Work, and Favorite Destinations
If you frequently drive to a destination, add it as a favorite to avoid entering the location's name or address each time. When
you add a destination as a Favorite, you can easily navigate to it by touching the navigation search bar and then touching
Favorites and choosing it from your list of favorite destinations.
To add a destination to your Favorites list, touch its pin on the map, then touch the star icon on the popup
screen that appears. Enter a name (or leave as-is to accept the default name), then touch Add to Favorites. The
star becomes solid and the destination is included on your Favorites list.
To delete a Recent or Favorite destination, touch it on the destination list and hold it down briefly until the X appears. Then
touch the X to delete it from the list.
Home and Work locations also display under the navigation search bar. Touch to set an address to the corresponding location.
After entering the address, touch Save as Home or Save as Work. Then simply touch these shortcuts whenever you want to
navigate home or to work.
To change or delete the corresponding address, press and hold the Home or Work icon. A popup allows you to enter a new
address and Save as Home or Save as Work. Once a Home or Work location is saved, Model SModel XModel 3Model Y may
prompt you to navigate to your Work location in the mornings and to your Home location in the evenings and provide an
estimated driving time based on current traffic conditions. See Automatic Navigation on page 693. Touch Clear Home or Clear
Work to remove associated addresses entirely. Based on your usage patterns, Model SModel XModel 3Model Y may prompt
you to save a location as Home or Work.
For security reasons, if you sell , transfer ownership, or allow others to drive Model SModel XModel 3Model Y, it is
recommended that you delete your Home and Work locations. You can delete these individually or you can perform a factory
reset to erase all personal data (touch Controls > Service > Factory Reset).
Charging Locations
To display charging locations on the map, touch the map's search bar, then touch Charging. Charging locations are shown in a
list (with the closest charging location at the top of the list) and represented by corresponding pins on the map. Touch a pin to
display more information, navigate to, or mark it as a favorite.
Touch the lightning bolt icons to specify the types of charging locations you want the map to include (by default, the map
displays only Superchargers):
Touch to include low power stations up to 25 kW, such as
destination charging locations.
Touch to include low power stations up to 70
kW, such as destination charging locations.
Touch to include medium power chargers 25 kW to 75 kW.
Touch to include high power chargers 75 kW and above.
Touch to include high power chargers above
70 kW.
NOTE: In some market regions, third-party fast chargers are also included as dark gray pins when you choose to display all
charging stations.
The appearance of a charging location's pin reveals the predicted status about the location. Touch the pin to display details.
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The Supercharger location is operational and the number displayed on the pin represents the predicted number
of available Supercharger stalls upon arrival.
NOTE: A Supercharger located on your current navigation route is colored black (or white, if the touchscreen is
in night mode).
The Supercharger location is predicting a high volume of users. You may need to wait before charging.
The Supercharger location may be operating at a reduced capacity.
The Supercharger location may be closed.
The Supercharger location has no data available but should be operational.
The location is either a destination charging location, a third-party fast charger, or a public charging station that
you have previously used. Touch to display more information such as usage restrictions and available charge
current.
NOTE: When the map is zoomed out and more than one destination charging location is available in an area, the
pin is round and displays the number of stations. Touch the pin to zoom in. Then you can touch an individual pin
for details about a specific location.
Touch a charging location's pin to display a popup from which you can:
• Determine it's exact location and approximate distance from your current location.
• View amenities that are available at the charging location, including restrooms, restaurants, lodging, shopping, and Wi-Fi.
On a Supercharger popup, touch an amenity icon to search the surrounding area for the associated amenity.
• Touch the arrow icon to navigate to the charging location.
NOTE: When navigating to a Supercharger (or third-party fast charger in some regions), Model SModel XModel 3Model Y
preconditions the Battery to prepare for charging. This ensures you arrive with an optimal Battery temperature, reducing
the amount of time it takes to charge. In some circumstances (such as cold weather), it is normal for the motor(s) and
components to make noise as it generates heat to warm the Battery (see Charging on page 684).
• View how busy a Supercharger location typically is during different times of the day, along with corresponding charging
fees and idle fees (see Supercharger Fees on page 725).
Predicting Energy Usage
When navigating to a destination, Model SModel XModel 3Model Y helps you anticipate your charging needs by calculating
the amount of energy that remains when you reach your destination. When navigating, the map displays this calculation next to
the Battery icon on the turn-by-turn direction list (see Navigating to a Destination on page 692). When the turn-by-turn
direction list is compressed, touch the top of the list to expand it.
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The calculation that predicts how much energy you will use is an estimate based on driving style (predicted speed, etc.) and
environmental factors (wind speed and direction, ambient and forecasted temperatures, air density and humidity, etc.). As you
drive, Model SModel XModel 3Model Y continuously learns how much energy it uses, improving accuracy over time.
Model SModel XModel 3Model Y predicts energy usage based on the driving style of the individual vehicle. For example, if
you drive aggressively for a period of time, future range predictions will assume higher consumption. Some factors that
contribute to predicted energy (such as forecasted temperatures and wind speed) are available only when
Model SModel XModel 3Model Y has internet connectivity.
NOTE: If you purchase a used Tesla vehicle, it is recommended that you perform a factory reset (Controls > Service > Factory
Reset) to ensure the predicted energy is as accurate as possible.
Throughout your route, Model SModel XModel 3Model Y monitors energy usage and updates the estimate of energy
remaining at the end of your trip. A popup warning displays on the turn-by-turn direction list in these situations:
• A yellow warning displays when you have very little energy remaining to reach your destination, requiring you to drive
slowly to conserve energy. For tips on conserving energy, see Getting Maximum Range on page 734.
• A red warning displays when you must charge to reach your destination.
To determine if you have enough energy for a round trip, touch the Battery icon on the turn-by-turn direction list to display an
estimated calculation of your round trip energy usage.
Online Routing
Model SModel XModel 3Model Y detects real-time traffic conditions and automatically adjusts the estimated driving and
arrival times. In situations where traffic conditions may delay your estimated time of arrival and an alternate route is available,
the navigation system can reroute you to your destination. To decline the alternate route, tap the reroute notification on your
touchscreen. You can also specify the minimum number of minutes that must be saved before you are rerouted. Turn this
feature on or off by touching Controls > Navigation > Online Routing.
If available in your region and Online Routing is enabled, real-time traffic condition icons display along navigation routes when
detected (Premium Connectivity required).
NOTE: Supported traffic icons vary by region.
Excluding France: Appears when a speed camera is detected. As you are approaching the speed
camera, Model SModel XModel 3Model Y can also sound a chime. To enable this feature, touch
Controls > Navigation > Speed Camera Chime.
France only: May or may not contain one or more speed cameras or a range of other driving
hazards. As you are approaching the speed camera, Model SModel XModel 3Model Y can also
sound a chime. To enable this feature, touch Controls > Navigation > Speed Camera Chime.
Displays stop signs and traffic lights.
Alerts you of the expected wait time until the traffic light changes.
Trip Planner
Trip Planner (if available in your region) helps you take longer road trips with confidence. If reaching your destination requires
charging, Trip Planner routes you through the appropriate Supercharger locations. Trip Planner selects a route and provides
charging times to minimize the amount of time you spend driving and charging. To enable Trip Planner, touch the map's
settings icon (see Navigation Settings on page 691), then touch Trip Planner.
1334
Owner's Manual
Navigation and Entertainment
When Trip Planner is enabled and charging is required to reach your destination, the turn-by-turn direction list includes
Supercharger stops, recommended charging times at each Supercharger, and an estimate of how much energy will be
available when you arrive at the Supercharger location.
To remove Supercharger stops and display directions only, touch Remove all charging stops at the bottom of the turn-by-turn
direction list. If you remove charging stops, the turn-by-turn direction list may display an alert indicating that charging is
needed to reach your destination. To add Supercharger stops back to the turn-by-turn direction list, touch Add charging
stops.
While charging at a Supercharger, the charging screen displays the remaining charging time needed to drive to your next
Supercharger stop or destination (if no further charging is needed). If you charge for a shorter or longer length of time,
charging time at subsequent Supercharger stops is adjusted accordingly. You can also use the mobile app to monitor
remaining charging time needed.
NOTE: When navigating to a Supercharger or, in some regions, a third-party fast charger using Trip Planner,
Model SModel XModel 3Model Y may allocate some energy to pre-heat the Battery to arrive at the Supercharger or thirdparty fast charger with an optimal Battery temperature. This reduces charging time (see Charging on page 684).
If Trip Planner estimates that you won't have enough energy for your round trip, and there are no Superchargers available on
your route, Trip Planner displays an alert at the top of the turn-by-turn direction list notifying you that charging is needed to
reach your destination.
NOTE: If a Supercharger on your navigation route experiences an outage, Trip Planner displays a notification and attempts to
reroute you to a different Supercharger location.
Map Updates
As updated maps become available, they are automatically sent to Model SModel XModel 3Model Y over Wi-Fi. To ensure you
receive them, periodically connect Model SModel XModel 3Model Y to a Wi-Fi network (see Wi-Fi on page 358). The
touchscreen displays a message informing you when new maps are installed.
Owner's Manual
1335
Navigation and Entertainment
Media
Overview
NOTE: Media apps vary depending on market region, vehicle configuration, options purchased, and software version. Some
apps described may not be available in your market region, or may be replaced by different ones.
The Media Player displays on the touchscreen and is used to play various types of media. You can drag Media Player upward to
expand it (allowing you to browse), and downward to minimize it so that just the Miniplayer displays. The convenient
Miniplayer, which occupies the least amount of space on the touchscreen, displays what's currently playing and provides only
the basic functions associated with what's playing. You can also drag Media Player to display on the left or right side of the
touchscreen.
Streaming services are available only when a data connection is available (for example, Wi-Fi or Premium Connectivity). For
some media services, you can use a default Tesla account. For others, you may need to enter account credentials the first time
you use it.
NOTE: Instead of launching a different media app, you can change the source from within the Media Player screen by choosing
a source from the dropdown list.
Radio: Choose from a list of available radio stations or touch the numeric keypad to directly tune the radio to a
specific frequency. Touch the next or previous arrows to move from one frequency to the next (or previous).
Bluetooth: Play audio from a bluetooth-connected phone or USB device (see Playing Media from Devices on
page 700).
Streaming: Play the audio streaming service available in your market region (for example, Slacker Radio), if
equipped.
Caraoke (if equipped): Sing along with various songs (see Caraoke on page 700).
NOTE: You can show or hide any media app/source. See Media Settings on page 699.
Model SModel XModel 3Model Y supports these media apps, if available in your region:
• Amazon Music
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: fsd_12-5-1-2_082024.pdf
Replacement Service Bulletin Number:
MFR Communication Date: 2024-08-31
MFR Internal Campaign ID/Software Version: fsd-12-5-1-2
Communication Type: Over The Air
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
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