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NHTSA ID Number: 10201848

Manufacturer Communication Number: SRV-TTB20-001r18

TSB/Document Date: 2021-10-05


Summary

Tips & Tricks. Applicability: Hypermotard 950 MY2022, P.10-Possible validation of errors, Panigale V2 Bayliss 1st Championship 20th Anniversary, P.21-Pre-delivery precaution: check of the correct fork setting


5

Validation of error C111A Parking light [Shortcircuit to positive or Open
circuit].

Number plate holder

ONLY
Panigale V4

6

Possible surface defects
on the lines connecting
fluid reservoirs to
front/rear brake master
cylinder and clutch
master cylinder

SRV-TTB-20-001_Rev.18

Lines connecting fluid
reservoirs to front/rear
brake master cylinder and
clutch master cylinder

-

We are receiving some reports about the validation of error C111A - Parking light [Short-circuit to positive
or Open circuit].
It was found from all Youtech requests that the cause of the error validation was the installation of a NON
GENUINE aftermarket number plate holder.
We therefore ask you to verify the presence of any NON GENUINE accessories before opening a
Youtech request; the electrical diagnosis on the Panigale V2 is particularly sensitive to variations in
electrical absorption that may occur with the installation of non-genuine aftermarket number plate
holders.

We have received some reports about a possible surface defect on the lines connecting fluid reservoirs to
front/rear brake master cylinder and clutch master cylinder, respectively, due to a defective supply lot. This
is a purely aesthetic defect that does not affect the correct operation of the front brake system and the
clutch system.
Proceed with the replacement of the line having the surface defect only in case of complaint by the
Customer.
We inform you that the first frame number with conforming lines is ZDMDA04AALB011848; the parts in
stock have been reclaimed.

STRICTLY CONFIDENTIAL

15

Tips & Tricks – Panigale Family
no.

Symptom

Subject

Photo

The first Superleggera V4 were delivered with the motorcycle canvas dedicated to motorcycle exclusive use
in “racing” configuration (without rear-view mirrors and number plate holder assembly).
Please, be informed that we have developed an additional motorcycle canvas, part no. 91910611AA, that
can be used for motorcycle “road” configuration (with rear-view mirrors and number plate holder assembly
installed); this canvas will be shipped FOC as standard to the Dealers where the first motorcycles were
delivered and will be added to the kit coming with all the motorcycles manufactured starting from
September 2020.

ONLY
Superleggera V4
7

Notes and Indications - Corrective action

Motorcycle canvas
Precautions for use of the
motorcycle canvas

Please, contact the Customers who have NOT received the motorcycle canvas for “road” configuration, to
be able to schedule delivery.
We have received some isolated reports of a possible oil seepage from Sachs steering damper due to an
error in the production process of the supplier. The seepage does not affect the operation of the damper.
The first compliant lot number marked on the component is “Sachs 06-2020” (06 = week = week of the
year 2020).
Please, be informed that compliant steering dampers have been installed starting from frame number
ZDMHAATWXLB001580 and that the spare parts in stock have been reclaimed (component Part no. is
36420101A).

ONLY
Panigale V2
8

Sachs steering damper
Possible fluid leaks from
steering damper

In the event of oil seepage from the steering damper, fill in a Youtech request and attach a picture of the
component. Your Service Area Manager will inform you about the possible replacement of the component
under warranty; in this case, use the operation 2-999-155 (2LU – 12 minutes) present on the flat rate
tables.

ONLY
Panigale V4
9

Low fuel warning light
Possible flashing of low
fuel light

SRV-TTB-20-001_Rev.18

-

We have received some isolated claims about the flashing of low fuel light; this phenomenon is due to an
electric problem of the thermistor resulting in the validation of Error P0460 – Fuel level sensor [Short
circuit to positive or Open circuit].
Please, fill in a Youtech service request and then replace the component by ordering a new spare one Part
no. 69928751A.

STRICTLY CONFIDENTIAL

16

Tips & Tricks – Panigale Family
no.

Symptom

Subject

Photo

Notes and Indications - Corrective action
We have received some reports about the failure to display the gear engaged on the instrument panel and
the validation of the error P0916 - Gear Sensor [Short-circuit to ground or Open Circuit]. Based on the
analyses carried out, this phenomenon is due to an overheating of the gear sensor.

Hirschmann

ONLY
Panigale V4
(all versions)

10

Possible failure to display
gears on the instrument
panel and validation of
error P0916 - Gear sensor
[Short-circuit to ground or
Open Circuit]

Two types of gear sensors have been installed on the Panigale V4 family, depending on the Model Year
(suppliers: Hirschmann and Novotechnik), which differ both for the type of wiring and the magnet placed
inside the selector drum. The two gear sensors are NOT interchangeable at all.
For the motorcycles featuring the Novotechnik gear sensor, a new stronger sensor is available as a spare
part, which avoids the phenomenon described above. For the motorcycles featuring the Hirschmann gear
sensor, refer to CR200 (SRV-TSB-20-012 bulletin). We therefore invite you to first check the type of
sensor installed on the motorcycle and then, as a corrective action, follow the table below.

Gear sensor
Novotechnik

Models
Panigale V4 S/STD
DMH production
Panigale V4 R
DMH production
Panigale V4 S/STD
DMH and DMT production
Panigale V4 S/STD
DMH-DMT production

SRV-TTB-20-001_Rev.18

STRICTLY CONFIDENTIAL

Model Year

Gear
sensor

Part no.

Corrective action

2018-2019

Novotechnik

55243522A

Order the new gear
sensor part no.
55244421A as spare part

Hirschmann

55243941A

CR200
SRV-TSB-20-012

Novotechnik

55244421A

NOT necessary

2019-2020
2020
2021

17

Tips & Tricks – Panigale Family
no.

Symptom

Subject

Photo

Notes and Indications - Corrective action
We have received some isolated reports about a possible hardening of the gear shift when hot with
consequent difficult selection of gear ratios. Based on the analyses carried out, this phenomenon could be
due to a hardening between the gearbox sensor magnet plastic support and the relevant seat inside the
cover.
You are kindly asked to carry out the following operations:
1) Remove the gear shift cover (1) on motorcycle LH side;
2) Check for the presence of shim (2);

ONLY
959 Panigale
(all versions)
11

Possible hardening of
gear shift control with
difficulty in shifting gears
when hot

SRV-TTB-20-001_Rev.18

Gear selector

-

3) Mill the end face of the plastic cage for the selector magnet (3) shorter by 0.1 mm maximum and the
outer curved edge where it enters the bore of the cover by 0.1 mm maximum, or mill the internal
surface (4) of the cover highlighted in the figure and remove 0.1 mm maximum of material from the
end and bore of the recess. Ensure the orientation of the magnet is not changed on the shift selector or
the gear position will not be able to be determined by the sensor.

STRICTLY CONFIDENTIAL

18

Tips & Tricks – Panigale Family
no.

12

Symptom

ONLY
Panigale V2
(OEM, EUR and USA
versions)

Subject

Handling improvement

New calibration for
improved handling

13

Coupling of the silencer
cover and side half
fairings

ONLY
Panigale V2
14

Possible popping out of Sachs rear shock absorber
the dust seal on the
Sachs rear shock absorber
buffer support plug

SRV-TTB-20-001_Rev.18

-

Notes and Indications - Corrective action
Please note that a new engine calibration is available for improved power delivery and hot start. The new
calibration will not be proposed automatically but should be installed only in case of Customer complaint.
Before and after the installation of the new calibration, it is necessary to make a LOG, from cold engine to
hot engine, of the following parameters (select them from ECU self-diagnosis - parameters - new favorite
list):
HOR A/F self-learning, VER A/F self-learning, HOR lambda correction and VER lambda correction, engine
speed [rpm], MAF target, engine temperature, atmospheric pressure, HOR MAP, VER MAP and Purge
valve - PWM.
Below are the passwords depending on the specific country version:
Calibrating
D2D1IU11GABAAI1
D2D1IU11GABBAI1

ONLY
Superleggera V4
Possible mismatch
between the silencer
covers and the side half
fairings if the complete
Akrapovic racing titanium
exhaust system is
installed

Photo

OEM country versions
EUR + GBR + JAP + AUS + ROK2
USA + Canada

Password
PANV2TESTEUR
PANV2TESTUS

We have received some isolated reports about an incorrect
coupling between the silencer covers and the side half
fairings in case the complete Akrapovic racing titanium
exhaust system, supplied with the motorcycle, is installed.
In fact, it is possible to find a misalignment between the
mounting holes of the components.
To improve this coupling, it is possible to slot-drill the 4
mounting holes of the silencer covers by using a column
drill with a 6 mm drill bit and setting a high rotation speed
to prevent the fiber from flaking off.
We have received some isolated reports about the possible popping out of
the dust seal on the rear shock absorber buffer support plug.
Do NOT replace the rear shock absorber.
To avoid the phenomenon described above it is necessary to:
- apply a few drops of LOCTITE 638 on the plug, at the dust seal seat;
- place the dust seal on the plug using an open-end wrench and hold it for
a few seconds;
- carefully clean any residues of LOCTITE 638 that may have fallen
accidentally on the rod and on any other surface.
Please note that the supplier, Sachs, has introduced LOCTITE 638 during the
assembly stage from week 29-2020 (this information can be found on the
sticker on the shock absorber body).

STRICTLY CONFIDENTIAL

19

Tips & Tricks – Panigale Family
no.

15

Symptom

Possible switching on of
OBD warning light on
instrument panel

Subject

Engine ECU connector

Photo

Notes and Indications - Corrective action

We have received reports concerning the switching on of the OBD warning light on the instrument panel
and error validation:
• P2100 ATT injection control unit, Front bank ETC electronic throttle motor power stage (Cyl 1-2) [Open
circuit]
• P210A ATT injection control unit, Rear bank ETC electronic throttle motor power stage (Cyl 3-4) [Open circuit]
If your motorcycle is in these conditions, we ask you to check the status of the engine ECU connector as
there may be moisture inside it and to fill out a Youtech service request attaching photos of the connector
and specifying if the motorcycle has been washed with a pressure washer (with or without side fairings).

We would like to inform you that starting from the frame number ZDMHAATW2MB003762, a spacer and a
Teflon anti-rotation washer have been introduced at the front fixing screw of the shock absorber to prevent
possible contact between the rear shock absorber reservoir and the vertical head manifold head guard. The
contact results in a cosmetic defect only.
In case of complaints from the Customer, it is possible to proceed with the installation of spacer part no.
7111D981AA (A) and washer part no. 7131E352A (B), as shown in the figure.
We remind you to always apply the screw M10x45 (1) with Shell GADUS S2 V220 AD 2 grease and to
tighten the screw to the new torque of 47 Nm (the previous tightening torque was 45 Nm).
ONLY
Panigale V2
16

Possible contact of Sachs
rear shock absorber
reservoir with vertical
head manifold heat guard

Sachs rear shock absorber
reservoir

The components will be available in the coming weeks.

SRV-TTB-20-001_Rev.18

STRICTLY CONFIDENTIAL

20

Tips & Tricks – Panigale Family
no.

17

Symptom

ONLY
Panigale V2 Bayliss
1st Championship 20th
Anniversary

Subject

Photo

During the Pre-delivery operations and always, in any case, before delivering the motorcycle to the end
Customer, it is necessary to check the correct setting of the Öhlins forks featured on the “Panigale V2
Bayliss 1st Championship 20th Anniversary” as follows:
• PRELOAD
The preload must be set to +2 turns from fully open.

Pre-delivery
precaution

• COMPRESSION
The compression must be set to -25 clicks from fully closed.

Pre-delivery precaution:
check of the correct fork
setting

• REBOUND
The rebound must be set to -19 clicks from fully closed.

We have received some isolated reports of possible clutch slipping, due to clutch housing indentation,
which does not allow the drive and driven plates to come back into contact with each other correctly.
This phenomenon depends on the use of the motorcycle and the user, therefore for racing use we suggest
replacing the plates approximately every 5000km,.

ONLY
Panigale V4R
18

Introduction of clutch
housing with deep
anodizing

Clutch housing

We would like to inform you that the new clutch housing with deep anodizing part no. 19810671C,
replacing the natural grey one, is available as a spare part; this treatment improves the reliability of the
clutch housing reducing the damaging of the drive plates on its contact surface.

ONLY
Panigale V4 MY21

19

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TSB/Document ID: SRV-TTB20-001r18

Replacement Service Bulletin Number:

MFR Communication Date: 2021-09-15

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: SUSPENSION

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