7

Tips & Tricks –Diavel Family
no.

Symptom

Subject

Photo

Notes and Indications - Corrective action
We have received some isolated reports about a possible indentation of the RH and/or LH outer cover of
the air conveyor.
To avoid this phenomenon, it is necessary to position washer (1) 4x14x1 Part no. 85240171A between outer
cover (2) and carbon air conveyor (3) in the upper fixing point, as shown in the figure.

ONLY
Diavel Lamborghini
1

Possible indentation of
RH and/or LH outer cover
of the air conveyor

RH and LH air conveyor
covers

Inner
waist

SRV-TTB-20-001_Rev.18

STRICTLY CONFIDENTIAL

8

Tips & Tricks – Hypermotard Family
no.

Symptom

Subject

Photo

Notes and Indications - Corrective action

We have been informed about possible engine starting issues and/or erratic idling.

ONLY
Hypermotard 950
1

Possible engine hard
starting and/or erratic
idling

Engine

-

Connect the DDS2.0 diagnosis instrument to the motorcycle and:
1) if the following errors are present:
- Error P2303 “horizontal cylinder coil control, open circuit or short-circuit to ground”
- Error P2300 “vertical cylinder coil control, open circuit or short-circuit to ground”
carry out a coil activation test and proceed with the replacement only in case of a malfunction (always
fill in a Youtech service request)
2) in case of no errors stored in memory, fill in a Youtech service request and attach the recording of the
following parameters (at idling rpm, from cold to fan switch-on):
- Injection time correction of horizontal and vertical cylinders (from lambda sensor)
- Horizontal and vertical cylinder ignition advance
- Vertical and horizontal cylinder injector injection time
- Engine speed and engine temperature
- A/F offset adaptive parameter for horizontal and vertical cylinders
- Air mass flow in the horizontal and vertical cylinders
- MAP pressure sensor for horizontal and vertical cylinders
- TPS Sensor
- Absolute percentage of throttle opening
We also suggest you inspect the intake nipple pipe union connections to MAP sensor and perform a coil
activation test with a possible attempt to replace the coil on the cylinder with negative air/fuel adaptive
parameter values (close to or higher than 1mg/tdc).

2

Update of the assembly
instructions for the
carbon horizontal
manifold heat guard kit
part no. 96980251A

SRV-TTB-20-001_Rev.18

carbon horizontal
manifold heat guard kit
part no. 96980251A

We inform you that the assembly instructions for the
carbon horizontal manifold heat guard kit by Ducati
Performance part no. 96980251A have been updated.
In particular, in order to install the part, you must
reuse the 2 washers (A) present on the original heat
guard.
Please always comply with the tightening torque of
the 2 screws M6x12 (B) of 8 Nm ± 10%.

STRICTLY CONFIDENTIAL

9

Tips & Tricks – Hypermotard Family
no.

Symptom

Subject

Photo

We have received some isolated reports of the possible validation of the following errors:
• P2A03 Horizontal cylinder lambda sensor (oxygen sensor) [Value out of range]
• P2A00 Vertical cylinder lambda sensor (oxygen sensor) [Value out of range]
after riding only 1000km/600mi.
Our analysis has shown that this phenomenon is linked to the possible installation of lambda sensors
relating to the previous Model Year (Model Year 2020-2021 EURO4 version) despite having the same
connector on the wiring side.
We would like to inform you that the production line has made the process more robust in order to avoid
this issue.
Should you find the above mentioned errors, we ask you to ensure that the dedicated lambda sensors part
no.55215021A for the Hypermotard 950 Model Year 2022 are actually installed.

ONLY
Hypermotard 950 MY22

3

Possible validation of
errors P2A03 Horizontal
cylinder lambda sensor
(oxygen sensor) [Value
out of range] and/or
P2A00 Vertical cylinder
lambda sensor (oxygen
sensor) [Value out of
range]

SRV-TTB-20-001_Rev.18

Notes and Indications - Corrective action

Lambda sensors

-

Hypermotard 950
Model Year 2020-2021

STRICTLY CONFIDENTIAL

Hypermotard 950
Model Year 2022

10

Tips & Tricks – Monster Family
no.

Symptom

ONLY
Monster Plus MY21
(937cc)
1
M5x8 screws are missing
from the kit supplied with
the vehicle

Monster MY21 (937cc)
ONLY

2

Standard motorcycle
lowering and conversion
kits now available

Subject

Possibility of unhooking
of the rear rider seat
fasteners

Notes and Indications - Corrective action
We have received a few reports stating that 4 M5x8
screws (1) part no. 77240243C required to fix the
headlight fairing support bracket to the instrument
panel support bracket are missing from the kit
supplied with the motorcycle.

Kit supplied
with the vehicle

We would like to inform you that the kits available in
stock have all been sorted out.
For the headlight fairing assembly procedure and all
Pre-delivery operations, please refer to the model
introduction bulletin SRV-SRB-21-022.
We hereby inform you that the following kits are now available:
- Motorcycle lowering kit part no. 96280801AA
- Motorcycle lifting kit part no. 96280821AA

Standard motorcycle
lowering and conversion
kits

Monster MY21 (937cc),
ONLY
3

Photo

Rider seat

-

The kits include the following dedicated components:
• a pair of front fork springs
• rear shock absorber spring
• side stand
• side stand retaining nut
Please follow the procedure outlined in the kit or accessories
catalogue and the detailed information in the workshop manual.
We have received some reports about the possibility of unhooking
the rear fasteners of the rider seat (the two pins (A) on the rear
end of the underseat plate come out of from their seats (B) on the
rear subframe).
We would like to inform you that to avoid the phenomenon
described above, the underseat plate has been updated by
lengthening the rear fasteners; the new specific part numbers for
each country version are indicated below:
• Part no. 595P6961BA: lowered rider seat (country versions
Japan, South Korea and Taiwan)
• Part no. 595P6801CA: rider seat
The new seats were introduced into production at the end of May
and the spare parts warehouse has been rectified with the new
part numbers.

SRV-TTB-20-001_Rev.18

STRICTLY CONFIDENTIAL

11

Tips & Tricks – Multistrada Family
no.

Symptom

Subject

Photo

Notes and Indications - Corrective action
When mounting the rider seat in "high configuration", an excessive gap can be seen between the lower
trim and the RH side panel. This is due to interference between the central riser and its support.
To avoid such interference and therefore improve the coupling between the rider seat and the side panel,
it is necessary to:
1) Remove the center riser from the seat;
2) Working on the RH side support, remove the excess material with a cutter, as shown in the figure.
3) Reinstall the center riser to the seat.

ONLY
Multistrada 1260
(all model versions)
1

2

Possible wrong coupling
between rider’s seat
lower riser and RH side
body panel in “high seat”
configuration

ONLY
Multistrada 950
(all versions)
Assembly precautions for
spark plug cables

SRV-TTB-20-001_Rev.18

BEFORE

AFTER

Rider seat

We have received a few isolated reports of motorcycle downtime due to the
detachment of the spark plug cable. We remind you to check the correct assembly
of the spark plug cables during the pre-delivery operations and, anyway, before the
motorcycle is delivered to the Customer.
Spark plug cables

For correct fitting of spark plug cables, it is necessary to:
1) Apply Fluorocarbon Gel 880 high viscosity silicone grease in the areas subject to
friction during cable insertion on spark plugs. Use as much product as necessary
to duly carry out this operation.
2) Manually insert spark plug cables on the relevant spark plugs by turning the caps
to facilitate insertion and making sure they are fully inserted.

STRICTLY CONFIDENTIAL

12

Tips & Tricks – Multistrada Family
no.

Symptom

Subject

Photo

Notes and Indications - Corrective action
We have received some isolated reports of possible surface damage to the oil cooler return pipe due to
rubbing with the top of the coolant radiator, over time. This phenomenon is purely aesthetic and does not
affect the correct operation of the system. We inform you that for the models:
a) Multistrada 1260:
starting from the frame number ZDMAC03AAAKB011354 (on 27/05/2019) the anti-abrasion sheath (1)
part no. 4601H701A has been introduced on the oil cooler return pipe, positioned at a distance of 17 cm
measured from the upper end of the fitting. (This solution is also applicable to all Multistrada 1200
versions Model Year 2015-2017).

3

ONLY
Multistrada 950 MY 17-20
Multistrada 1200 MY 15-17
Multistrada 1260 MY18-20
(all model versions)
Possible superficial
damage to the oil cooler
return pipe

Oil cooler pipes

b) Multistrada 950:
- starting from the frame number ZDMAD00AAKB002259 (on 10/05/2019) the anti-abrasion sheath
(1) part no. 4601H701A has been introduced on the oil cooler return pipe, positioned at a distance of
17 cm measured from the upper end of the fitting;
- starting from the frame number ZDMAD00AALB005691 (on 12/03/2020) the longer fitting (2) part
no. 81510391A has been introduced at the oil return pipe outlet from the cooler.

We ask you to always check the condition of the oil cooler return pipe, and to replace it ONLY if the rubber
sheath is damaged and the metallic braided hose can be seen. Follow the assembly notes indicated above
according to the reference model. The spare part catalogue has been updated.

SRV-TTB-20-001_Rev.18

STRICTLY CONFIDENTIAL

13

Tips & Tricks – Panigale Family
no.

Symptom

Subject

Precautions during PDI:
installation of the side
half-fairings

Side half fairings

ONLY
Panigale V4
2

Precautions during PDI:
installation of the
balancing weights on the
handlebar

ONLY
Panigale V4
(all versions)
Panigale V2
3
Assembly precautions for
Carbon number plate
holder kit part no.
97380921A

SRV-TTB-20-001_Rev.18

Notes and Indications - Corrective action
We received some isolated claims about the possible breakage of the top fastener retaining the LH side
half-fairing to the headlight fairing.
During PDI and whenever removing the side half-fairings, we remind you to pay utmost attention to the
tightening of the 2 screws M5x0.8 (1) retaining the upper LH and RH half-fairings to the headlight fairing;
always comply with the specified tightening torque of 2 Nm ± 10%.

ONLY
Panigale V2
1

Photo

Handlebar
counterweights

Carbon number plate
holder kit part no.
97380921A

We received some isolated claims about the possible triggering of a
longitudinal crack on the handlebar, on balancing weight side. Our
laboratory analyses found that said crack is due to an excessive
tightening torque applied when installing the balancing weights.
When installing balancing weights on the handlebar, please comply
with the tightening torque specified for the M6x55 screw of 8 Nm ±
10%, as indicated on the bulletin introducing the model and on the
Workshop Manual.

We kindly inform you that ONLY when installing the carbon number
plate holder kit part no. 97380921A to a Panigale V2 model, it is
necessary to purchase wiring part no. 5101H931A to connect the
number plate holder connector to motorcycle rear wiring harness
connector.
We also inform you that the new carbon number plate holder kit
part no. 97381161AA is now available. It is specific for Panigale V2
and Streetfighter V4 and will include the above-mentioned wiring.

STRICTLY CONFIDENTIAL

14

Tips & Tricks – Panigale Family
no.

4

Symptom

ONLY
Panigale V4

Subject

Starting system

Photo

-

Starting system update

Notes and Indications - Corrective action

To ensure a better starting operation of the engine, we inform
you that from engine serial number:
- ZDM1100W4#007612# for EUR version,
- AGNK007652 for CAL version,
the roller bearing (1) has been introduced instead of the
bushing.
Please, note that the spare part catalogue has been updated.

ONLY
Panigale V2