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NHTSA ID Number: 10201847

Manufacturer Communication Number: BS5067E

TSB/Document Date: 2021-10-05


Summary

The door interlock gets unexpectedly activated as a result of emergency release valve connector intermittent contacts and the driver is no longer able to move the bus, therefore causing OOS condition & road calls.


SAV.1E.2012MA

BS5067E

SERVICE BULLETIN
REFERENCE:

Nova BuseBay logo Manuals

SECTION:

02: Doors and Mechanism

RS NO:

MQR 7621-2229

APPLICATION DEADLINE: 2022NO25
CLAIM REFERENCE NUMBER: WB-5067

EFFECTIVE IN PROD.: LD82 (2021AL)

SUBJECT:

Front and Rear Door Emergency Release Valve Terminals not Locked in Place.

JUSTIFICATION:

The door interlock gets unexpectedly activated as a result of emergency release
valve connector intermittent contacts and the driver is no longer able to move the bus,
therefore causing OOS condition & road calls.

LEVEL

1

DIRECT CHARGES

DESCRIPTION

Replacing the Pack-Con Connector with the Aptiv (Delphi) Weather
Pack 3-Position Connector.

2

TIME

LABOUR

MATERIAL

Novabus

Novabus

0.5 hr

DISPOSAL OF PARTS
REMOVED PARTS ARE:

DISCARDED *

RETAINED

Yes

* Dispose of the unused parts and the defective parts in
accordance with local environmental standards in effect.

REVISION HISTORY
REV.

DATE

NR

2021SE16

APPROVED BY:

CHANGE DESCRIPTION

Initial release

Jean-Nicolas Fournier

WRITTEN BY

Devanand
Digitally signed by Jean-Nicolas Fournier
DN: cn=Jean-Nicolas Fournier, o=Nova BuseBay logo, email=jeannicolas.fournier@volvoeBay logo.com, c=CA
Date: 2021.09.22 13:49:49 -04'00'

PAGE 1 OF 9

SERVICE BULLETIN

SAV.1E.2012MA

BS5067E

MATERIAL
QTY

PART NO

REV.

DESCRIPTION

2

561782

Weather Pack 3-Position Connector SH

LEVEL 1

6

12089188

Terminal Weather Pack Female

10

561565

Wire Seal 20-16 GRN

4

561783

Cavity Plug

4

12124582

Terminal Weather Pack Male

2

561781

Weather Pack 3-Positions Connector PH

4

15324985

Seal Wire

LEVEL 2


SHOP SUPPLY

The BOM cater for the possible three configurations whereby the Emergency Door Release Valves from Vapor
can be connected:
1. Only on the Nova BuseBay logo Harness
2. Only on the Vapor Baseplates
3. On both the Nova BuseBay logo Harness and the Vapor Baseplate.
Note:
LC28 is a 60’ bus with two doors and all their Emergency Release Valves are connected on the Nova BuseBay logo
Harnesses.
Materials will be available within 53 days once your order has been placed. To order, please contact PrevosteBay logo Parts
by phone at 1‑800‑771‑6682, by fax at 1‑888‑668‑2555 or by email at prevostparts.commandes@volvoeBay logo.com.
Specify document number, quantity of parts required and shipping address.

PAGE 2 OF 9

SERVICE BULLETIN
CLIENT

ORDER

ROAD NUMBER

SAV.1E.2012MA

BS5067E

VIN (2NVY/4RKY...)

FROM

TO

FROM

TO

QTY

Academy Busline - New Jersey

LC95

L82J2L9777559

L82J9L9777560

2

Ann Arbor Area Transportation Authority Michigan AAATA

LD05

2000

2000

L82J9L9777669

L82J9L9777669

1

Capital Area Transportation Authority Michigan CATA

LD34

719

730

L82J8L9777730

L82J2L9777741

12

CHARM city Baltimore - Maryland

LD37

1910234

1910239

L82JXL9777745

L82J3L9777750

6

Houston Texas - Metro

LC92

2502

2534

L82J8L9777601

L82J3L9777618

33

Maryland Transit Authority - MTA

LC27

20002

20030

L82JXL9777602

L82J4L9777658

29

Maryland Transit Authority - MTA

LC28

20032

20070

S92J5L9777628

S92J3L9777689

39

RMA World wide chauffeured Transportation

LC98

N/A

N/A

L82J6L9777693

L82J7L9777704

12

San Antonio Texas

LD11

726

738

L82K1L9777562

L82K8L9777574

13

San Antonio Texas

LD12

988

989

L82KXL9777575

L82K1L9777576

2

San Antonio Texas

LC70

801

806

L82K3L9777577

L82K3L9777577

6

San Antonio Texas

LD13

739

747

L82K4L9777619

L82K4L9777619

9

San Juan Puerto Rico

LD01

2020-01

2020-01

L82J0L9777561

L82J0L9777561

1

San Juan Puerto Rico

LD32

2021-01

2021-10

L82J5L9777751

L82J6L9777760

10

PAGE 3 OF 9

SERVICE BULLETIN

SAV.1E.2012MA

BS5067E

WARNING

Follow your internal safety procedures.

PROCEDURE

1.1.

Park the vehicle on an even surface with transmission on neutral (N).

1.2.

Apply the parking brake.

1.3.

Set the master control switch to the STOP position (see figure 1).
Master control switch in
STOP position

Figure 1 - Master Control Switch in STOP Position

1.4.

Set the battery disconnect switch in the battery compartment to the OFF position (see figure 2).

Battery disconnect
switch in OFF
position

Main power light
turned OFF

Figure 2 - View of Battery Disconnect Switch
PAGE 4 OF 9

SERVICE BULLETIN
1.5.

SAV.1E.2012MA

BS5067E

Remove the Pack-Con Connector (see figure 3).

Figure 3 - View of Pack-con Connector

1.6.

Slides the seals into the wires (see figure 4).

Figure 4 - Inserting Seal into the wire
PAGE 5 OF 9

SERVICE BULLETIN
1.7.

SAV.1E.2012MA

BS5067E

Strip Wires to 3/16'' or 1/4'' (see figure 5).

Figure 5 - Stripping of the Wire

1.8.

Slides the seals down until the seals are flushed with the exposed conductors (see figure 6).

Figure 6 - Sliding the Seal down

1.9.

Insert the terminal into the die set of the crimper and hold the terminal (see figure 7).

Figure 7 - Insertion of Terminal on the Crimper
PAGE 6 OF 9

SERVICE BULLETIN
1.10.

SAV.1E.2012MA

BS5067E

Insert the wire in the terminal and first crimp the smaller tab of the terminal (see figure 8).

Figure 8 - Crimping the Smaller Tab on the Terminal

1.11.

Crimp the larger tab around the seal (see figure 9).

Figure 9 - Crimping the Larger Tab on the Terminal

1.12.

Repeat the steps with all the wires.

PAGE 7 OF 9

SAV.1E.2012MA

BS5067E

SERVICE BULLETIN
1.13.

Insert the Male Terminal into the Male Housing and snap the retainer shut (see figure 10).

Figure 10 - Insertion of Male Terminal into the Male Housing

1.14.

Insert the Female Terminal into the Female Housing and snap the retainer shut (see figure 11).

Figure 11 - Insertion of Female Terminal into the Female Housing

1.15.

Insert the Cavity Plug in the unused channel of the Weather Pack 3-Position Connector. (see figure 12)

Cavity Plug
Cavity Plug

Figure 12 - Insertion of Cavity Plug in Weather Pack Connector

PAGE 8 OF 9

SERVICE BULLETIN
1.16.

SAV.1E.2012MA

BS5067E

Assemble/Connect the Weather Pack Connector (see figure 13).

Figure 13 - Assemble the Weather Pack Connector

Figure 14 - View of Weather Pack Connector

1.17.

Return the bus to service.

PAGE 9 OF 9

1

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TSB/Document ID: BS5067E

Replacement Service Bulletin Number:

MFR Communication Date: 2021-09-23

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: LATCHES/LOCKS/LINKAGES

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