EQUAL LENGTHS

FIGURE 26

STUD
1737DB FOR
MISSING NUT
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
PLACE COPY HERE
PLACE COPY HERE
PLACE COPY HERE

STUD FOR
MISSING NUT
CPR © 2019 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
10/2019

STUD FOR
MISSING NUT
STUD FOR
MISSING NUT

ATTACHMENT III
PAGE 21 OF 46
CUSTOMER SATISFACTION PROGRAM 19N06

30. Using a clean shop towel and isopropyl alcohol, clean the handle plunger then using a brush apply a
light film of Motorcraft® XG-16 low temperature grease to all four sides of the exterior door handle
plunger and to the mechanisms in the areas shown in Figures 27 and 28.

APPLY A LIGHT
FILM OF XG-16
GREASE HERE
(ALL FOUR SIDES)
1737BP

FIGURE 27

APPLY A LIGHT
FILM OF XG-16
GREASE HERE

FIGURE 28

1737BO

STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
PLACE COPY HERE
PLACE COPY HERE
PLACE COPY HERE

STUD FOR
MISSING NUT
CPR © 2019 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
10/2019

STUD FOR
MISSING NUT
STUD FOR
MISSING NUT

ATTACHMENT III
PAGE 22 OF 46
CUSTOMER SATISFACTION PROGRAM 19N06

31. Apply a bead of Motorcraft® TA-30 silicone sealant to the latch side area of the front door exterior
handle opening metal surface. Make sure that the sealant overlaps with the Foam E on the exterior
door handle. See Figure 29.
NOTE: Proper placement of the Motorcraft® TA-30 silicone sealant is crucial for proper sealing and to
avoid appearance concerns.
NOTE: Driver door shown, passenger door similar.
MOTORCRAFT® TA-30
SILICONE SEALANT
FOAM E

SEALANT NEEDS
TO OVERLAP
FOAM E HERE

FRONT OF
VEHICLE
1917M

FIGURE 29
32. Remove the bungee cords, or the similar devices, used to hold the interior and exterior door handle
cables up, seat the rubber grommet and if equipped, reinstall the interior door handle release cable
retaining clips.
33. Reconnect the exterior door handle cable to the door handle and lubricate the door handle cable
end with Motorcraft® XG-16 low temperature grease, as shown in Figure 30.

APPLY XG-16
GREASE HERE

STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
PLACE
COPY HERE
1737DI

FIGURE 30
CPR © 2019 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
10/2019

PLACE COPY HERE
PLACE COPY HERE

ATTACHMENT III
PAGE 23 OF 46
CUSTOMER SATISFACTION PROGRAM 19N06

34. Install a new handle cable wiper clip on the exterior door handle cable end. See Figure 31.

FULLY SEATED

EXTERIOR DOOR
HANDLE CABLE
WIPER CLIP
ORIENTATION

1903M

FIGURE 31
35. Reinstall the front exterior door handles. Please follow the WSM procedures in Section 501-14.
NOTICE: Reinstall the exterior door handle cable and retaining clips in the original factory
position.
36. Clean any excess silicone around the exterior door handle perimeter using isopropyl alcohol,
cotton swabs and a clean shop towel to avoid appearance concerns.
37. Is the vehicle a crew cab?

Yes - Proceed to Page 24 - Rear Door Service Procedure (Crew Cab Vehicles).
No - Repair is complete.
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
PLACE COPY HERE
PLACE COPY HERE
PLACE COPY HERE

CPR © 2019 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
10/2019

ATTACHMENT III
PAGE 24 OF 46
CUSTOMER SATISFACTION PROGRAM 19N06

Rear Door Service Procedure (Crew Cab Vehicles)
Complete Rear Door Part Kit
PARTS NOT USED
IN THIS PROCEDURE

PARTS USED IN
THIS PROCEDURE
DOOR GLASS RUN FUNNELS
(132MM FUNNEL WINGS)

FOAM
TAPE 1

FOAM H
FOAM K
(ONLY THE THIN OUTER PORTION
IS USED ON THE EXTERIOR
DOOR HANDLES)

FOAM N

1917BB

FIGURE 32
NOTE: Not all the parts in the kit will be used
NOTE: The parts being installed in this procedure are not labeled. Refer to Figure 32 for component
identification.

STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
CPR © 2019 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
10/2019

STUD FOR
MISSING NUT
PLACE COPY HERE

ATTACHMENT III
PAGE 25 OF 46
CUSTOMER SATISFACTION PROGRAM 19N06

NOTE: Procedure to be performed on both rear doors.
NOTE: The window must be in the closed (up) position when performing this procedure.
NOTICE: Do not allow the door trim panel or exterior door handle to hang by the door handle
cables or damage to the cable and door may occur.
1. Remove the rear exterior door handles. Please follow the Workshop Manual (WSM) procedures in
Section 501-14.
NOTE: The interior grab handle cover clips can be reused for this repair. Only replace if damaged.
2. If a cable wiper clip is present on the exterior door handle cable end, remove and discard the cable
wiper clip. See Figure 33.
NOTE: Front passenger door shown, all doors similar.
EXTERIOR DOOR
HANDLE CABLE
WIPER CLIP

1917T

FIGURE 33

STUD FOR
MISSING NUT
CPR © 2019 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
10/2019

STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
PLACE COPY HERE

ATTACHMENT III
PAGE 26 OF 46
CUSTOMER SATISFACTION PROGRAM 19N06

3. Inspect the interior door handle to latch release cable for kinking. See Figure 34.
- Were any kinks visible on the interior door handle release cable?

Yes - Proceed to Step 4.
No - Proceed to Step 7.

CABLE TO BE
INSPECTED

1737L

FIGURE 34
4. Remove the rear door latch. Please follow Steps 2, 3 and 5 - 11 of the WSM procedures in
Section 501-14. Then proceed to Step 5.
5. Replace the interior door handle release cable. See Figure 35.
a. Detach the interior door handle release cable from the retaining bracket.
b. Remove the interior door handle release cable from the latch.
2
c. Install the new interior door handle release cable by reversing the cable replacement
and the

front door latch removal steps, then proceed to Step 6.
3

INTERIOR DOOR
HANDLE RELEASE
CABLE

STUD FOR
MISSING NUT

b
a

STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
PLACE COPY HERE
PLACE COPY HERE
1917II

E192554
CPR © 2019 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
10/2019

FIGURE 35

PLACE COPY HERE

ATTACHMENT III
PAGE 27 OF 46
CUSTOMER SATISFACTION PROGRAM 19N06

NOTE: Do not reinstall the door panel, watershield or the exterior door handle at this time.
CAUTION: Use caution not to kink the cables during reassembly of the door latch.
6. Reassemble and reinstall the rear door latch. Complete by reversing Step 4 (above). Please follow
the WSM procedures in Section 501-14. Then proceed to Step 7.
7. Remove and discard the rubber drain plug and clean any obstructions, debris, foreign material and
residual water from all of the door drain holes using compressed air and a tool such as a plastic
trim tool or a zip tie. See Figure 36.
NOTE: Front passenger door shown, all doors similar.

RUBBER DRAIN
HOLE PLUG

DOOR DRAIN HOLES

1903P

FIGURE 36
8. Using compressed air, blow out any debris or residual water from the door latch assembly, exterior
door handle mechanism and cables for 30 seconds. Drying these components with compressed
air for 30 seconds is critical to remove as much moisture as possible. See Figure 37.
BLOW OFF DOOR
LATCH AREA FROM
INTERIOR DOOR
OPENING

STUD FOR
MISSING NUT

BLOW OFF DOOR
LATCH AREA FROM
DOOR HANDLE
OPENING

STUD FOR
MISSING NUT
1917GG

FIGURE 37
CPR © 2019 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
10/2019

STUD FOR
MISSING NUT
PLACE COPY HERE
PLACE COPY HERE
PLACE COPY HERE

ATTACHMENT III
PAGE 28 OF 46
CUSTOMER SATISFACTION PROGRAM 19N06

9. Lower the rear door window glass to the fully down position.
10. Remove the rear door inner belt moulding and position aside the latch side of the door glass top run.
See Figure 38.

REAR DOOR
GLASS TOP RUN
INNER BELT
MOULDING
1737AF

FIGURE 38

STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
PLACE COPY HERE
PLACE COPY HERE
PLACE COPY HERE
CPR © 2019 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
10/2019

ATTACHMENT III
PAGE 29 OF 46
CUSTOMER SATISFACTION PROGRAM 19N06

11. If present, remove and discard the the two pieces of foam on the driver and passenger side outer belt
moulding at the location shown in Figures 39 and 40.
NOTE: Passenger door shown, driver door similar.

1737CT

FIGURE 39

STUD FOR
MISSING NUT

FIGURE 40

E304913

STUD
FOR
1917E
MISSING NUT
STUD FOR
MISSING NUT
PLACE COPY HERE
PLACE COPY HERE
PLACE COPY HERE

CPR © 2019 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
10/2019

STUD FOR
MISSING NUT

ATTACHMENT III
PAGE 30 OF 46
CUSTOMER SATISFACTION PROGRAM 19N06

12. Using a clean towel and isopropyl alcohol, clean the area of the outer belt moulding shown in
Figure 41. This is where the foam and silicone will be applied. See Figure 41.

NOTE: Make sure to clean past the second clip.

SECOND CLIP
LOCATION

FIRST CLIP
LOCATION

1737CU

FIGURE 41

STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
PLACE COPY HERE
PLACE COPY HERE
PLACE COPY HERE
CPR © 2019 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
10/2019

ATTACHMENT III
PAGE 31 OF 46
CUSTOMER SATISFACTION PROGRAM 19N06

13. Apply a small bead of Motorcraft® TA-30 silicone sealant onto the highlighted area of the outer belt
moulding, ensuring the two belt moulding clips shown in Figures 42 and 43 are completely covered.
Using your finger, smooth out the sealant to establish an even surface. See Figures 42 and 43.
NOTE: A proper seal around the belt moulding clips shown in Figure 42 is crucial.

1737CV

FIGURE 42
FIRST CLIP
LOCATION

SECOND CLIP
LOCATION

STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
1737CW

FIGURE 43

PLACE COPY HERE
PLACE COPY HERE
PLACE COPY HERE

CPR © 2019 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
10/2019

ATTACHMENT III
PAGE 32 OF 46
CUSTOMER SATISFACTION PROGRAM 19N06

14. Install Foam H to the C-pillar end of the outer belt moulding. See Figure 44.

FOAM H

1917F

FIGURE 44

STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
PLACE COPY HERE
CPR © 2019 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
10/2019

PLACE COPY HERE
PLACE COPY HERE

ATTACHMENT III
PAGE 33 OF 46
CUSTOMER SATISFACTION PROGRAM 19N06

15. Remove any excessive silicone in visible areas on the outer belt moulding with isopropyl alcohol and
a clean shop towel.
16. On vehicles built on or before 8-Jun-2018, modify the rear door glass top run. See Figure 45.
a. Measure 15 mm (0.59 in) from the inboard bottom corner of the door glass top run.
b. Starting at the bottom outboard corner of the rear door glass top run, cut a 45° notch using the
previous measurement as a guide.
C-PILLAR
SIDE OF DOOR

REAR DOOR
GLASS WINDOW RUN
(C-PILLAR SIDE)

CUT AT
45° USING
15 MM (0.59 IN)
MEASUREMENT

15 MM
(0.59 IN)

REAR DOOR
GLASS WINDOW RUN
1917G

FIGURE 45
17. If present, remove and discard the felt on the rear door glass top run. See Figure 46.

REMOVE FELT
IF PRESENT

STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
PLACE COPY HERE
1737DC

PLACE COPY HERE
CPR © 2019 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
10/2019

FIGURE 46

PLACE COPY HERE

ATTACHMENT III
PAGE 34 OF 46
CUSTOMER SATISFACTION PROGRAM 19N06