NHTSA ID Number: 10153864
Manufacturer Communication Number: H176 UPS12518-2B
TSB/Document Date: 2019-02-25
Summary
Certain Jaguar
vehicles within the listed Affected Vehicle Range require an update to the infotainment software to make sure customers receive their new vehicles with the latest infotainment features and enhancements.
1/7/2019
H176 UPS12518-2bNAS1 - Update Prior to Sale: InControl Touch Pro Updates | TOPIx
H176 UPS12518-2BNAS1
TECHNICAL BULLETIN
19 DEC 2018
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with
the knowledge, tools, and equipment required to do the job properly and safely. It informs these
Technicians of conditions that may occur on some vehicles, or provides information that could assist in
proper vehicle service. The procedures should not be performed by 'do-it-yourselfers'. If you are not a
Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Jaguar
service facility to determine whether this bulletin applies to a specific vehicle.
INFORMATION
SECTION:
415-01
SUBJECT/CONCERN:
Update Prior to Sale: InControl Touch Pro Updates
AFFECTED VEHICLE RANGE:
MODEL:
MODEL YEAR:
VIN:
APPLICABILITY:
E-PACE (X540)
2018-2019
Z00001-Z45959
Vehicles With: InControl Touch Pro
F-PACE (X761)
2018-2019
097402-993025
Vehicles With: InControl Touch Pro
F-TYPE (X152)
2018-2019
K41513-K62324
Vehicles With: InControl Touch Pro
XE (X760)
2018-2019
P07466-P50191
Vehicles With: InControl Touch Pro
https://topix.landrover.jlrext.com/topix/content/document/view?id=948468
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H176 UPS12518-2bNAS1 - Update Prior to Sale: InControl Touch Pro Updates | TOPIx
MODEL:
MODEL YEAR:
VIN:
APPLICABILITY:
XF (X260)
2018-2019
Y46487-Y77713
Vehicles With: InControl Touch Pro
XJ Range (X351)
2018-2019
W11002-W19723
Vehicles With: InControl Touch Pro
MARKETS:
NORTH AMERICA
CONDITION SUMMARY:
SITUATION:
Certain Jaguar vehicles within the listed Affected Vehicle Range require an update to the infotainment
software to make sure customers receive their new vehicles with the latest infotainment features and
enhancements.
ACTION:
Retailers are required to HOLD affected new vehicles that are within your control and refrain from
releasing the vehicles for new vehicle sale pending completion of the Diagnostic/Workshop Procedure
detailed in this Technical Bulletin. Unsold vehicles should have this performed as part of the Pre-Delivery
Inspection (PDI) process but must have it completed prior to vehicle handover to the customer.
This program does not apply to any vehicle already registered and in use, either with the retailer or
customer. Any vehicle already in use may continue to be driven and any repair instructions deemed
necessary will be communicated through a separate bulletin.
PARTS:
NOTE:
Order only the expected percentage demand of parts as identified.
MODEL YEAR /
MODEL
DESCRIPTION
TYPE
https://topix.landrover.jlrext.com/topix/content/document/view?id=948468
PART
NUMBER/SUNDRY
CODE
QUANTITY/VALUE
EXPECTED
PERCENTAGE
DEMAND
2/25
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MODEL YEAR /
MODEL
H176 UPS12518-2bNAS1 - Update Prior to Sale: InControl Touch Pro Updates | TOPIx
DESCRIPTION
TYPE
PART
NUMBER/SUNDRY
CODE
QUANTITY/VALUE
EXPECTED
PERCENTAGE
DEMAND
2018-19MY EPACE
Infotainment Master
Controller (IMC)
Base
J9C11411
1
1
2018-19MY EPACE
Infotainment Master
Controller (IMC)
Mid
J9C11413
1
1
2018-19MY EPACE
Infotainment Master
Controller (IMC)
High
J9C11407
1
1
2018-19MY FTYPE
Infotainment Master
Controller (IMC)
Mid
J9C11413
1
1
2018MY F-TYPE
Infotainment Master
Controller (IMC)
High
C2D54259
1
1
2019MY F-TYPE
Infotainment Master
Controller (IMC)
High
C2D58118
1
1
2018-19MY FPACE, XE, XF
Infotainment Master
Controller (IMC)
Base
T4N25166
1
1
2018MY F-PACE,
XE, XF
Infotainment Master
Controller (IMC)
Mid
T2H31954
1
1
2019MY F-PACE,
XE, XF
Infotainment Master
Controller (IMC)
Mid
T4N25163
1
1
2018MY F-PACE,
XE, XF
Infotainment Master
Controller (IMC)
High
T2H31952
1
1
2019MY F-PACE,
XE, XF
Infotainment Master
Controller (IMC)
High
T2H38648
1
1
2018-19MY XJ
Infotainment Master
Controller (IMC)
High
C2D58118
1
1
SPECIAL TOOLS:
Jaguar Land Rover-approved Battery Power Supply
Jaguar Land Rover-approved diagnostic equipment with latest PATHFINDER software
Jaguar Land Rover-approved diagnostic equipment with latest SDD Software Management Pack and
InControl© Touch Pro™ Software
https://topix.landrover.jlrext.com/topix/content/document/view?id=948468
3/25
1/7/2019
H176 UPS12518-2bNAS1 - Update Prior to Sale: InControl Touch Pro Updates | TOPIx
Jaguar Land Rover-approved USB memory device [DTSE9G2/32GB]
WARRANTY:
NOTE:
Use the Jaguar Land Rover claims submission system to make sure that a vehicle is affected by this
program prior to undertaking any rework action.
At the time of confirming a booking for vehicle repair, make sure that all open Recall and Service Actions
are identified to make sure the correct parts are available and adequate workshop time is allocated for
repairs to be completed at one visit.
Warranty claims must be submitted quoting the Program Code, Option Code 'X', and the relevant SRO and
Parts information. The Drive in/drive out allowance may only be claimed if the vehicle is brought back into
the workshop for this action alone to be undertaken.
Repair procedures are under constant review and therefore times/prices are subject to change; those
quoted here must be taken as guidance only. Use TOPIx to obtain the latest repair time.
This program is valid for a limited time only. Warranty claims with a repair date prior to the December 19,
2019, closure date must be submitted or payment within 30 calendar days of completion of the repair.
PROGRAM
CODE
OPTION
CODE
MODEL
DESCRIPTION
SRO
H176
H176
X
All with Rear
Seat
Entertainment
(RSE)
Infotainment
Master
Controller (IMC)
and
Infotainment
Slave
Controller (ISC)
- Update ECU
X
All without
Rear Seat
Entertainment
(RSE)
Infotainment
Master
Controller (IMC)
- Update ECU
https://topix.landrover.jlrext.com/topix/content/document/view?id=948468
TIME
(HOURS)
PART
NUMBER/SUNDRY
CODE
QUANTITY/
85.87.21
1.0
-
-
85.87.20
0.5
-
-
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H176 UPS12518-2bNAS1 - Update Prior to Sale: InControl Touch Pro Updates | TOPIx
PROGRAM
CODE
OPTION
CODE
H176
X
H176
MODEL
DESCRIPTION
SRO
TIME
(HOURS)
PART
NUMBER/SUNDRY
CODE
QUANTITY/
E-PACE
Infotainment
Master
Controller (IMC)
- Renew
87.01.41
1.0
See Parts table
1
X
F-PACE
Infotainment
Master
Controller (IMC)
- Renew
87.01.41
1.6
See Parts table
1
H176
X
F-TYPE
Infotainment
Master
Controller (IMC)
- Renew
86.80.88
0.7
See Parts table
1
H176
X
XE
Infotainment
Master
Controller (IMC)
- Renew
87.01.41
0.6
See Parts table
1
H176
X
XF
Infotainment
Master
Controller (IMC)
- Renew
87.01.41
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TSB/Document ID: H176 UPS12518-2B
Replacement Service Bulletin Number:
MFR Communication Date: 2018-12-19
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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