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NHTSA ID Number: 10146192

Manufacturer Communication Number: L583-Rev Z

TSB/Document Date: 2018-10-29


Summary

Operation Name: HendricksoneBay logo Trailer Commercial Vehical Systems Document Name: Comprehensive Warranty Statement, USA and Canada Summary: This document provides warranty terms, conditions, limitations, and claims process instructions for HendricksoneBay logo trailer suspensions, axles, brakes and wheel end assemblies.


TIREMAAX CONTROL COMPONENTS:

TIREMAAX EXTERNAL WHEEL-END COMPONENTS:
Tire Hoses and Tee Fitting
TIREMAAX AFTERMARKET RETROFIT KIT:
All Kit Components

2

COMPETITOR TIRE INFLATION SYSTEM 2, 14, 15
N/A

*
**

All

N/A

N/A

Some text reference numerical COVERAGE TABLE ENDNOTES on page 12.
Refer to APPENDIX A: HENDRICKSONeBay logo SUSPENSION/AXLE TYPES on page 23.

Continued on next page
L583 Z

11

Comprehensive Warranty Statement, USA and Canada
COVERAGE TABLE ENDNOTES

12. These warranty terms cover units purchased and
serviced in the United States and Canada for line-haul,
On‑Highway service applications with a gross axle
weight rating up to 23,000 pounds. These applications
include auto haulers, vans, reefers, flatbeds and tank
trailers. Coverage may differ in some applications
where special written approval must be granted. Please
contact your HendricksoneBay logo sales associate to determine
if your application is warranted.

Some text within the COVERAGE TABLES include
superscript numbers which correspond to these
numbered paragraphs (refer to TRAILER APPLICATIONS
for trailer application definitions):
1.

Cambering an axle in the field voids the axle warranty.

2.

Axles that are drilled for a tire inflation system
(HendricksoneBay logo or otherwise) that do not follow
HendricksoneBay logo’s recommended drilling procedures
(as described in HendricksoneBay logo literature numbers
T51002 TIREMAAX® PRO &CP Installation, Service and
Troubleshooting, L995 TIREMAAX® CP Tire Inflation
System Installation, Service and Troubleshooting
Procedures or L818, TIREMAAX® Tire Inflation System Installation, Service and Troubleshooting Procedures)
could void the axle warranty. Unrecommended drilling
could cause damage to the axle or other suspension
components. Refer to page 8 through page 11
for additional information.

3.

Refers to HendricksoneBay logo suspension models when used
in Trailer Applications (see Appendix B on page 24)
in accordance with HendricksoneBay logo literature number
L707 HendricksoneBay logo Application Guide.

4.

For non pre-aligned suspension systems, the
installation and final assembly of the suspension pivot
connection is performed by the respective trailer OEM.
Refer to page 14 for further information.

5.

Includes suspension and slider components that
are not specifically covered in this table and are
manufactured and distributed by and for HendricksoneBay logo.

6.

For highway use only in 49 inch closed-spaced tandem
applications on van- and reefer-type trailers.

7.

For all Vocational trailers, single-axle, wide-spread
and tridem sliders, specialty and spread-axle vans, dry
freight van or refer-type trailers and trailers with liftable
axle suspensions.

13. The seven year parts and labor warranty terms apply
to all On‑Highway applications, (except auto hauler
application). The warranty coverage for HXL7® hub
assemblies in Off‑Highway application is three
years parts and labor. The HXL7 is not approved for
auto hauler applications. When equipped, the TIREMAAX
integrated rotary union and its hubcap carry the seven
year parts and labor warranty.
14. Competitor tire inflation systems are not covered by
HendricksoneBay logo warranty terms. Contact the respective tire
inflation system manufacturer for warranty coverage of
competitor make and model.
15. HendricksoneBay logo does not provide warranty coverage for
the installation, performance or components of a
competitor brand tire inflation system installed on a
HendricksoneBay logo suspension. Any consequential damages
to the HendricksoneBay logo suspension resulting from a
failure to the competitor brand tire inflation system
or components, whether installed by the OEM, repair
facility or end-user customer, should be directed to
the respective tire inflation system manufacturer for
warranty coverage. TIREMAAX is the only approved
tire inflation system to be installed with a wheel-end
installed by HendricksoneBay logo and compatible with the
wheel-end applicable warranty coverage.
16. Installation must be per published technical
procedures.
17. Includes all internal wheel-end / axle components,
including rotary union and tubing.

8.

The suppliers of these non-HendricksoneBay logo components
may offer warranty coverage beyond the terms listed
here. Contact the appropriate supplier for complete
details and continued warranty consideration.

18. Labor coverage applies only to HendricksoneBay logo installed
components (including but not limited to axle vent line,
axle hoses, spindle plugs, air control lines and beam
grommets).

9.

Refer to page 14 for further information.

19. Brake wear is influenced by many factors; operators,
tractor to trailer balance, application (city, flat, hilly
or mountains), environmental contamination, use of
hand operated trailer brakes, aerodynamics additions,
engine size, vehicle and load weight, the use of engine
brakes; to name a few. Due to these and other potential
variables and the influence they may have on product
performance, HendricksoneBay logo does not warrant the life
cycle, or service life, of drum brake linings or disc brake
pads.

10. The three year parts and labor warranty terms apply to
all On‑Highway applications. To be eligible for warranty
coverage in any Off‑Highway application, HXL3® hub
assemblies must be configured with HP spindles and
HendricksoneBay logo dust shields. When properly configured, the
warranty terms are one year parts and labor.
11. The five year parts and labor warranty terms apply to
all On‑Highway applications. To be eligible for warranty
coverage in any Off‑Highway application, HXL5® hub
assemblies must be configured with HP spindles and
HendricksoneBay logo dust shields. When properly configured,
the warranty terms are three years parts and labor.
When equipped, the TIREMAAX hubcap mounted rotary
union and its hubcap carry the five year parts and labor
warranty.

12

L583 Z

Comprehensive Warranty Statement, USA and Canada
20. ULTRAA-K® Ten Year Structural Corrosion Warranty:
HendricksoneBay logo warrants the ULTRAA-K slider box
weldment against structural failures resulting
from corrosion induced by typical On‑Highway
environmental conditions.
• Use of high pressure wash, aggressive solvents or
cleaners will void the structural corrosion warranty.
• Does not include slider box weldment surface rust.
• Structural corrosion warranty coverage is limited
to the ULTRAA-K slider box weldment only. Does
not apply to components or options attached to
the slider box by HendricksoneBay logo, including but not
limited to: locking pins, body clips, valve or air tank
mounting, SURELOK®, mud flap attachment.
• Valid only for hot dip wax coating applied by
HendricksoneBay logo. Removal of HendricksoneBay logo-applied
coating will void the structural corrosion warranty,
refer to HendricksoneBay logo literature number T12004
Surface Coat Maintenance.
21. The vent plug for the Wabco TRISTOP™ D IBV (Internal
Breathing Valve) brake chambers doubles as a check
valve, operating with vent plug not properly installed will
void the ADB warranty.
22. Wheel-end repairs performed prior to contacting
HendricksoneBay logo Technical Services (page 2) voids the
warranty.

L583 Z

13

Comprehensive Warranty Statement, USA and Canada

ADDITIONAL WARRANTY COVERAGE
INFORMATION

and spacing recommendations in various installation
drawings.

This section includes additional warranty information
relative to the items listed below.

HendricksoneBay logo does not recommend additional alignment
adjustments by the dealer or distributor prior to delivery
to the final customer (i.e., fleet, owner operator) and will
not reimburse for any related parts or labor expenses
from such additional adjustments. HendricksoneBay logo warrants
the perpendicularity and parallelism of the axles
relative to the slider box itself, based on established
HendricksoneBay logo specifications, only until delivery of the prealigned slider suspension system to the trailer OEM.

QUIK-ALIGN® PIVOT ASSEMBLY

Original equipment manufacturers (OEMs) have the
option of ordering HendricksoneBay logo suspensions in one of
two states: pre-aligned (available only on VANTRAAX® or
ULTRAA-K® slider suspension systems) or standard (non
pre-aligned - available on all HendricksoneBay logo suspension
systems). In either state, the pivot connection is
warranted for one year parts and labor. The difference is
in application and is as follows:

If a performance concern is expressed by the customer
regarding a pre-aligned slider suspension system,
the customer or trailer OEM dealer should CONTACT
HENDRICKSONeBay logo prior to performing any adjustments or
repairs. HendricksoneBay logo will guide and provide assistance
to the customer, dealer and/or repair facility through
validation checks and will provide corrective actions as
necessary.

HendricksoneBay logo’s pre-aligned pivot connection warranty
applies to all QUIK-ALIGN® pivot assemblies
since installation and final assembly of the pivot
connection is performed by HendricksoneBay logo.
HendricksoneBay logo’s standard (non pre-aligned) pivot
connection warranty coverage applies only to QUIKALIGN pivot assemblies where proper installation and
final assembly were performed. The installation and
final assembly of the suspension pivot connection
is performed by the respective trailer OEM. Proper
installation includes, but is not limited to, the use and
removal of the Torx® head of the pivot bolt to ensure
proper pivot assembly torque along with the proper
mounting of the alignment washers/collars (refer
to HendricksoneBay logo literature numbers L577 HT/HS/HK
Installation Procedures and L579 Alignment Procedures
for additional assembly requirements). Pivot assembly
components must be available for review for warranty
consideration. Pivot assemblies that are missing the
plastic band or other reuse indicator, on the pivot bolt
hardware are not covered.

AIR DISC BRAKE WARRANTY STATEMENT

HendricksoneBay logo MAXX22T™ trailer air disc brake systems
installed by HendricksoneBay logo will carry a limited parts and
labor warranty, excluding all normal wear (Refer to
page 8). Other air disc brake packages installed
by HendricksoneBay logo will carry a limited one-year parts and
labor warranty, excluding all normal wear.
HendricksoneBay logo offers air disc brakes with our standard
service and HXL RTR® READY-TO-ROLL® wheel-end
packages. In order to maintain the integrity of
the wheel-end warranty, customers must contact
HendricksoneBay logo Technical Services prior to performing
maintenance on any air disc brake components and/or
the wheel-end assembly.
Component supplier additional warranty coverages
related to either ADB components or hub assembly
packages will be administered direct with the customer
by the respective component supplier.

PRE-ALIGNED VANTRAAX® OR ULTRAA-K®
WARRANTY STATEMENT

Pre-aligned slider systems are built on precision
fixtures and feature axles that are perpendicular to
the slider box and parallel to each other. Documented
measurement data confirms alignment and is shipped
with each slider suspension system built with this
option.
The trailer OEM is responsible for the total trailer
alignment and all facets of construction required to
accommodate the slider suspension system, such as
trailer frame construction, proper placement of the
kingpin, proper body rail installation and proper body
rail spacing. HendricksoneBay logo provides body rail installation
14

L583 Z

Comprehensive Warranty Statement, USA and Canada

LABOR ALLOWANCES

INTERMODAL CHASSIS APPLICATIONS
WARRANTY STATEMENT

Air Controls............................................................. 16
Air Reservoir............................................................ 16
Air Springs............................................................... 16
Alignment............................................................... 16
Axle........................................................................ 16
Beam (Non-integrated trailer axle)............................ 17
Brakes, ADB............................................................. 17
Brakes, Drum........................................................... 18
Bushings................................................................. 19
Center Lift .............................................................. 19
CONNEX™-ST ......................................................... 19
Frame Brackets........................................................ 19
HTRAAX................................................................... 19
Pivot Bolts............................................................... 20
QUIK-DRAW® ........................................................... 20
Shocks.................................................................... 20
Slider Box................................................................ 20
SURELOK® ............................................................... 21
Tire Inflation Systems............................................... 21
UBL™ UNDER BEAM LIFT™...................................... 21
Wheel-end.............................................................. 22

The specified warranty for INTRAAX suspensions used
in intermodal chassis applications per HendricksoneBay logo
literature number L707 Application Guide is based on
a typical annual average usage of less than 15,000
miles. However, some applications may exceed 15,000
miles per year. HendricksoneBay logo, at its sole discretion, may
adjust warranty coverage on a case-by-case basis for
applications exceeding 15,000 miles per year during
the respective warranty period.
HendricksoneBay logo Trailer Commercial Vehicle Systems
(HendricksoneBay logo) warrants that its INTRAAX axles, when
equipped in intermodal chassis axle applications, shall
be free of defects and workmanship for the time periods
listed in the following table:
ITEM
DESCRIPTION

TYPE 1

Axle
Rust Jacking

2

All other axle
related components
1

2

INTRAAX

PARTS

LABOR

7 years

7 years

10 years

1 year

1 year

1 year

The standard repair times (labor allowances) listed here
include, but are not limited to, the parts in the itemized
description. It may be necessary to remove and install
additional parts not included in the basic descriptions
in order to complete the warranty repair.

Refer to APPENDIX A: HENDRICKSONeBay logo SUSPENSION/AXLE TYPES on
page 23.
HendricksoneBay logo E-coated shoes. Does not apply to all other brake issues.

Detailed repair descriptions must be included with the
submitted warranty claim.
If a warranty claim is submitted with a repair time in
excess of the following labor allowances, a detailed
description explaining the reason for the excess is
required.
The following labor allowances have been based
upon work conducted by various repair facilities
utilizing approved HendricksoneBay logo procedures and
include technician set-up time, diagnostic time and
consideration of applicable supervisory/administration
requirements. CONTACT HENDRICKSONeBay logo to request
approval for additional time, if necessary.
Refer to the HENDRICKSONeBay logo SUSPENSION/AXLE TYPES
on page 23 for an explanation of the abbreviations
(e.g., HKA, UTK, AAZ, etc.) used in the following labor
allowances.

L583 Z

15

Comprehensive Warranty Statement, USA and Canada
COMPONENT DESCRIPTION
AIR CONTROLS
Air control kit, with enclosure
Air gauge
Air pilot valve
Axle vent
Brake protection valve
Dial-a-ride
Flipper valve
Hand control valve
Height control valve
Includes:
• Removal and installation of:
−− Height control valve linkage
−− Ride height adjustment
Height control valve linkage
Lift control valve/kit
Load Scale/Kit
Manual exhaust valve
Pressure protection valve
Quick release valve
Solenoid valve
AIR RESERVOIR
Air reservoir
AIR SPRINGS
Air spring/piston
Each air spring (up to three)
Each additional air spring
Air spring pedestal (bolt-on)
INTRAAX®, VANTRAAX®, ULTRAA-K®
Includes:
• Removal and installation of:
−− Air spring lower mounting nut
−− Pedestal mounting hardware
−− Tighten all fasteners to torque
Air spring pedestal (weld-on)
INTRAAX
Includes:
• Removal and installation of:
−− Air spring lower mounting nut
−− Pedestal mounting welds

HOURS COMPONENT DESCRIPTION

HOURS

ALIGNMENT
Axle alignment
Non-steer dual axles with QUIK-ALIGN®
Each additional axle
Includes:
• Removal and replacement of:
−− QUIK-ALIGN pivot connection hardware
Non-steer dual axles with welded collars)
Each additional axle
Includes:
• Removal and replacement of:
−− Pivot connection hardware
CONNEX™-ST (CXSL steer axle)
Includes
• Toe adjustment
• Removal and replacement of:
−− Pivot connection hardware
Toe adjustment only

1.0
0.5
1.0
0.7
1.0
1.0
1.0
1.0
1.0

0.5
1.0
1.0
1.0
1.0
1.0
1.0

1.0

123456

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TSB/Document ID: L583-Rev Z

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MFR Communication Date: 2018-09-01

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