NHTSA ID Number: 10128378
Manufacturer Communication Number: VW
WPP 06 2016
TSB/Document Date: 2018-02-05
Summary
This document identifies the warranty policies applicable for dealers.
3.63.1.8
1PT
3877
INTAKE CAMSHAFT, CAMSHAFT FOLLOWER AND HIGH PRESSURE FUEL PUMP LIMITED
WARRANTY EXTENSION
Volkswagen has extended the warranty that covers the intake camshaft, camshaft follower and high
pressure fuel pump (as described in this bulletin) to 10 years or 120,000 miles, whichever occurs first,
from the vehicle’s original in-service date, for the following 2.0L BPY ENGINE CODE vehicles:
2006 – 2007 Jetta/Jetta Wagon, GTI, Eos, Passat Sedan/Wagon
This warranty extension is fully transferable to subsequent owners.
The vehicle’s original in-service date is defined as the date the vehicle was delivered to either the
original purchaser or the original lessee; or if the vehicle was first placed in service as a
"demonstrator" or "company" car, on the date such vehicle was first placed in service.
WHAT IS THE PROBLEM
Volkswagen has determined that under specific conditions, certain production deficiencies affecting
the intake camshaft and camshaft follower in the vehicle's engine could make them susceptible to
premature wear. If this happens, the premature wearing of these components could, in rare cases,
lead to wear in the base of the high pressure fuel pump camshaft follower. This issue does not cause
vehicle stalling.
Volkswagen of America, Inc.
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Page 169
Additionally, the Malfunction Indicator Lamp (MIL) on the instrument cluster will illuminate due to the
presence of specific fault codes caused by this condition.
Please be aware that other conditions (unrelated to the issue described in this bulletin) may cause the
MIL in the vehicle to illuminate. Customers should be prepared to cover all diagnosis and repair costs
for these other, unrelated conditions.
WHAT DOES THIS WARRANTY EXTENSION COVER
This warranty extension covers the following items only if repairs were needed as a direct result of
camshaft and/or camshaft follower wear:
Diagnosis and repair/replacement of the intake camshaft and camshaft follower and high-pressure
fuel pump.
Replace engine oil and filter.
WHAT IS NOT COVERED UNDER THIS WARRANTY EXTENSION
This warranty extension will not cover:
Any damage or malfunctions caused by installation of non-EPA certified parts, or parts that alter
the performance of the engine, engine controls, or exhaust system, such as the installation of
engine management components ("chipped" or "tuned" ECMs).
Costs to diagnose and repair other, unrelated conditions that cause the MIL to illuminate, with the
following exception. 20 TU may be claimed if a customer visits the dealership with a MIL
illuminated but DTC codes P0087, P1093, P2293, are not present. This is an initiative to increase
customer satisfaction and to minimize any inconvenience for our customers and not to promote or
warrant unnecessary GFF diagnostics.
Damage or malfunctions caused by outside influence, such as damage due to an accident, or
vehicle misuse or neglect, as well as repairs that are (1) necessary for proper diagnosis of these
other conditions or (2) required to bring the vehicle up to factory specifications.
Any malfunctions of other components remain covered by the normal terms of the New Vehicle
Limited Warranty.
REPAIR PROCEDURE
Refer to Technical Bulletin Instance number 2015153 for the applicable repair procedure.
VEHICLE ELIGIBILILTY
To determine if a vehicle is eligible for the Intake Camshaft, Camshaft Follower & High Pressure Fuel
Pump Limited Warranty Extension, check the VIN in ElsaPro > Vehicle Data. If the warranty extension
is applicable to the vehicle, The "Enhanced Coverage" section of the "Vehicle Data" screen in ElsaPro
will be populated with the warranty extension parameters.
SAGA WARRANTY CLAIM TYPE AND SERVICE NUMBER
Dealers must use the following claim type and service number when submitting warranty claims for the
Intake Camshaft, Camshaft Follower & High Pressure Fuel Pump Limited Warranty Extension.
Claim Type:
1PT
Service Number:
1505
Volkswagen of America, Inc.
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3.63.1.9
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Page 170
FUEL PRESSURE SENSOR (G410) LIMITED WARRANTY EXTENSION
Volkswagen has extended the warranty that covers the fuel pressure sensor (G410) under specific
conditions to 10 years or 120,000 miles, whichever occurs first, from the vehicle’s original in-service
date, for the following 2.0L TFSI BPY ENGINE CODE vehicles:
Certain 2007 – 2008 Eos, Passat, Passat Wagon, Jetta, and GTI vehicles
This warranty extension is fully transferable to subsequent owners.
The vehicle’s original in-service date is defined as the date the vehicle was delivered to either the
original purchaser or the original lessee; or if the vehicle was first placed in service as a
“demonstrator” or “company” car, on the date such vehicle was first placed in service.
WHAT IS THE PROBLEM
Volkswagen has determined that under specific conditions, the fuel pressure sensor (G410) can be
susceptible to degraded performance.
If this happens, the Malfunction Indicator Lamp (MIL) on the instrument cluster may illuminate due to
the presence of specific fault codes.
Please be aware that other conditions (unrelated to the problem described in this bulletin) may cause
the MIL in the vehicle to illuminate. Customers should be prepared to cover all diagnosis and repair
costs for these other, unrelated conditions.
WHAT DOES THIS WARRANTY EXTENSION COVER
This warranty extension covers the initial diagnosis scan of the vehicle. This warranty extension will
also cover the replacement of the fuel pressure sensor (G410) should the diagnosis indicate that this
repair is needed.
WHAT IS NOT COVERED UNDER THIS WARRANTY EXTENSION
This warranty extension will not cover:
Any damage or malfunctions caused by installation of non-EPA certified parts, or parts that alter
the performance of the engine, engine controls, or exhaust system, such as the installation of
engine management components ("chipped" or "tuned" ECMs) not approved by Volkswagen.
Costs to diagnose and repair/replace other, unrelated conditions that cause the MIL to illuminate,
with the following exception. 20 time units may be claimed if a customer visits the dealership with
a MIL illuminated but DTC codes P310B, P129F, P008B, P129E, P008A, P2540 or P0087 are not
present. This is an initiative to increase customer satisfaction and to minimize any inconvenience
for our customers and not to promote or warrant unnecessary GFF diagnostics.
Damage or malfunctions caused by outside influence, such as damage due to an accident, or
vehicle misuse or neglect, as well as repairs that are (1) necessary for proper diagnosis of these
other conditions or (2) required to bring the vehicle up to factory specifications.
Any malfunctions of other components remain covered by the normal terms of the New Vehicle
Limited Warranty.
Volkswagen of America, Inc.
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Page 171
REPAIR PROCEDURE
Refer to Technical Bulletin Instance Number 2027458 for the applicable repair procedure.
VEHICLE ELIGIBILILTY
To determine if a vehicle is eligible for the Fuel Pressure Sensor (G410) Limited Warranty Extension,
check the VIN in ElsaPro > Vehicle Data. If the warranty extension is applicable to the vehicle, the
"Enhanced Coverage" section of the "Vehicle Data" screen in ElsaPro will be populated with extended
warranties coverage type USCVW-WTYEXT-ES Fuel Pressure Sensor (G410) Warranty Ext and the
warranty extension parameters.
SAGA WARRANTY CLAIM TYPE AND SERVICE NUMBER
Dealers must use the following claim type and service number when submitting warranty claims for the
Fuel Pressure Sensor (G410) Limited Warranty Extension.
Claim Type:
Service Number:
3.63.1.10
110
2409
INTAKE MANIFOLD RUNNER CONTROL MOTOR LIMITED WARRANTY EXTENSION
Volkswagen has extended the warranty that covers the intake manifold runner control motor under
specific conditions to 10 years or 120,000 miles, whichever occurs first, from the vehicle’s original inservice date, for the following 2.0L TFSI BPY ENGINE CODE vehicles:
Certain 2006 – 2008 Eos, Passat, Passat Wagon, Jetta, and GTI vehicles
This warranty extension is fully transferable to subsequent owners.
The vehicle’s original in-service date is defined as the date the vehicle was delivered to either the
original purchaser or the original lessee; or if the vehicle was first placed in service as a
"demonstrator" or "company" car, on the date such vehicle was first placed in service.
WHAT IS THE PROBLEM
Volkswagen has determined that under specific conditions, the intake manifold runner control motor
can be susceptible to degraded performance.
If this happens, the Malfunction Indicator Lamp (MIL) on the instrument cluster may illuminate due to
the presence of specific fault codes.
Please be aware that other conditions (unrelated to the problem described in this bulletin) may cause
the MIL in the vehicle to illuminate. Customers should be prepared to cover all diagnosis and repair
costs for these other, unrelated conditions.
Volkswagen of America, Inc.
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Page 172
WHAT DOES THIS WARRANTY EXTENSION COVER
This warranty extension covers the initial diagnosis scan of the vehicle. This warranty extension will
also cover the replacement of the intake manifold runner control motor should the diagnosis indicate
that this repair is needed.
WHAT IS NOT COVERED UNDER THIS WARRANTY EXTENSION
This warranty extension will not cover:
Any damage or malfunctions caused by installation of non-EPA certified parts, or parts that alter
the performance of the engine, engine controls, or exhaust system, such as the installation of
engine management components ("chipped" or "tuned" ECMs) not approved by Volkswagen.
Costs to diagnose and repair/replace other, unrelated conditions that cause the MIL to illuminate,
with the following exception. 20 time units may be claimed if a customer visits the dealership with
a MIL illuminated but DTC codes P0642, P2004, P2008, P3137, or P3138 are not present. This is
an initiative to increase customer satisfaction and to minimize any inconvenience for our
customers and not to promote or warrant unnecessary GFF diagnostics.
Damage or malfunctions caused by outside influence, such as damage due to an accident, or
vehicle misuse or neglect, as well as repairs that are (1) necessary for proper diagnosis of these
other conditions or (2) required to bring the vehicle up to factory specifications.
Any malfunctions of other components remain covered by the normal terms of the New Vehicle
Limited Warranty.
REPAIR PROCEDURE
Refer to Technical Bulletin Instance Number 2027457 for the applicable repair procedure.
VEHICLE ELIGIBILILTY
To determine if a vehicle is eligible for the Intake Manifold Runner Control Motor Limited Warranty
Extension, check the VIN in ElsaPro > Vehicle Data. If the warranty extension is applicable to the
vehicle, the "Enhanced Coverage" section of the "Vehicle Data" screen in ElsaPro will be populated
with extended warranties coverage type USCVW-WTYEXT-EQ Intake Manifold Runner Control
Warranty Ext and the warranty extension parameters.
SAGA WARRANTY CLAIM TYPE AND SERVICE NUMBER
Dealers must use the following claim type and service number when submitting warranty claims for the
Intake Manifold Runner Control Motor Limited Warranty Extension.
Claim Type:
110
Service Number:
2447
Volkswagen of America, Inc.
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3.63.1.11
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Page 173
POSITIVE CRANKCASE VENTILATION (PCV) VALVE LIMITED WARRANTY EXTENSION
Volkswagen has extended the warranty that covers the positive crankcase ventilation (PCV) valve
under specific conditions to 10 years or 120,000 miles, whichever occurs first, from the vehicle’s
original in-service date, for the following 2.0L TFSI BPY ENGINE CODE vehicles:
Certain 2006 – 2008 Eos, Passat, Passat Wagon, Jetta, and GTI vehicles
This warranty extension is fully transferable to subsequent owners.
The vehicle’s original in-service date is defined as the date the vehicle was delivered to either the
original purchaser or the original lessee; or if the vehicle was first placed in service as a
"demonstrator" or "company" car, on the date such vehicle was first placed in service.
WHAT IS THE PROBLEM
Volkswagen has determined that under specific conditions, the PCV valve can be susceptible to
degraded performance.
If this happens, the Malfunction Indicator Lamp (MIL) on the instrument cluster may illuminate due to
the presence of specific fault codes.
Please be aware that other conditions (unrelated to the problem described in this bulletin) may cause
the MIL in the vehicle to illuminate. Customers should be prepared to cover all diagnosis and repair
costs for these other, unrelated conditions.
WHAT DOES THIS WARRANTY EXTENSION COVER
This warranty extension covers the initial diagnosis scan of the vehicle. This warranty extension will
also cover the replacement of the positive crankcase ventilation (PCV) valve should the diagnosis
indicate that this repair is needed.
WHAT IS NOT COVERED UNDER THIS WARRANTY EXTENSION
This warranty extension will not cover:
Any damage or malfunctions caused by installation of non-EPA certified parts, or parts that alter
the performance of the engine, engine controls, or exhaust system, such as the installation of
engine management components ("chipped" or "tuned" ECMs) not approved by Volkswagen.
Costs to diagnose and repair/replace other, unrelated conditions that cause the MIL to illuminate,
with the following exception. 20 time units may be claimed if a customer visits the dealership with
a MIL illuminated but DTC codes P1297, P2187 or P2279 are not present. This is an initiative to
increase customer satisfaction and to minimize any inconvenience for our customers and not to
promote or warrant unnecessary GFF diagnostics.
Damage or malfunctions caused by outside influence, such as damage due to an accident, or
vehicle misuse or neglect, as well as repairs that are (1) necessary for proper diagnosis of these
other conditions or (2) required to bring the vehicle up to factory specifications.
Any malfunctions of other components remain covered by the normal terms of the New Vehicle
Limited Warranty.
Volkswagen of America, Inc.
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Page 174
REPAIR PROCEDURE
Refer to Technical Bulletin Instance Number 2027454 for the applicable repair procedure.
VEHICLE ELIGIBILILTY
To determine if a vehicle is eligible for the PCV Valve Limited Warranty Extension, check the VIN in
ElsaPro > Vehicle Data. If the warranty extension is applicable to the vehicle, the "Enhanced
Coverage" section of the "Vehicle Data" screen in ElsaPro will be populated with extended warranties
coverage type USCVW-WTYEXT-ER Positive Crankcase Ventilation Warranty Ext and the warranty
extension parameters.
SAGA WARRANTY CLAIM TYPE AND SERVICE NUMBER
Dealers must use the following claim type and service number when submitting warranty claims for the
PCV Valve Limited Warranty Extension.
Claim Type:
Service Number:
3.63.1.12
1PT
1726
FRONT WHEEL BEARINGS LIMITED WARRANTY EXTENSION
Volkswagen has extended the warranty that covers the front wheel bearings under specific
conditions to 5 years or 90,000 miles, whichever occurs first, from the vehicle’s original in-service
date, for certain 2009 – 2010 Routan vehicles.
This warranty extension is fully transferable to subsequent owners.
The vehicle’s original in-service date is defined as the date the vehicle was delivered to either the
original purchaser or the original lessee; or if the vehicle was first placed in service as a
"demonstrator" or "company" car, on the date such vehicle was first placed in service.
WHAT IS THE PROBLEM
Volkswagen has determined that some 2009 – 2010 model year Routan vehicles may experience
premature front wheel bearing wear, resulting in a growl, hum or grinding noise while driving.
Please be aware that other conditions (unrelated to the problem described in this bulletin) may cause
noises from the front of the vehicle. Customers should be prepared to cover all diagnosis and repair
costs for these other, unrelated conditions.
WHAT DOES THIS WARRANTY EXTENSION COVER
This warranty extension covers the initial diagnosis of the vehicle’s front wheel bearings. This warranty
extension will also cover the replacement of the front wheel bearings should the diagnosis indicate that
this repair is needed.
Volkswagen of America, Inc.
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Page 175
WHAT IS NOT COVERED UNDER THIS WARRANTY EXTENSION
This warranty extension will not cover:
Any damage or malfunctions caused by the installation of Volkswagen parts, or parts that alter the
performance of the front wheel bearings not approved by Volkswagen.
Damage or malfunctions caused by outside influence, such as damage due to an accident, or
vehicle misuse or neglect, as well as repairs that are (1) necessary for proper diagnosis of these
other conditions or (2) required to bring the vehicle up to factory specifications.
Any malfunctions of other components remain covered by the normal terms of the New Vehicle
Limited Warranty.
REPAIR PROCEDURE
Refer to Technical Bulletin Instance Number 2028396 for the applicable repair procedure.
VEHICLE ELIGIBILITY
To determine if a vehicle is eligible for the Front Wheel Bearings Limited Warranty Extension, check
the VIN in ElsaPro > Vehicle Data. If the warranty extension is applicable to the vehicle, the
"Enhanced Coverage" section of the "Vehicle Data" screen in ElsaPro will be populated with the
warranty extension parameters.
SAGA WARRANTY CLAIM TYPE AND SERVICE NUMBER
Dealers must use the following claim type and service number when submitting warranty claims for the
Front Wheel Bearings Limited Warranty Extension.
Claim Type:
Service Number:
3.63.1.13
110
4067
ENGINE EXHAUST FLAP LIMITED WARRANTY EXTENSION
Volkswagen has extended the Emissions Control Systems Warranty for engine exhaust flap
replacement under specific conditions to 10 years or 120,000 miles, whichever occurs first, from the
vehicle’s original in-service date, for certain:
2009 – 2012 Model Year Volkswagen 2.0L TDI® engine vehicles with engine codes CBEA, CJAA
and CKRA
2013 Model Year Volkswagen 2.0 L TDI® engine vehicles with engine codes CJAA and CKRA
This warranty extension is fully transferable to subsequent owners.
The vehicle’s original in-service date is defined as the date the vehicle was delivered to either the
original purchaser or the original lessee; or if the vehicle was first placed in service as a
"demonstrator" or "company" car, on the date such vehicle was first placed in service.
Volkswagen of America, Inc.
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Page 176
WHAT IS THE PROBLEM
Volkswagen has determined that under specific conditions, certain deficiencies affecting the engine
exhaust flap could make the engine exhaust flap susceptible to degraded performance. If this
happens, the Malfunction Indicator Lamp (MIL) on the instrument cluster may illuminate due to the
presence of specific fault codes caused by a faulty engine exhaust flap. Volkswagen has not identified
any vehicle drivability concerns related to this issue.
Please be aware that other conditions (unrelated to the issue described in this bulletin) may cause the
MIL in the vehicle to illuminate. Customers should be prepared to cover all diagnosis and repair costs
for these other, unrelated conditions.
WHAT DOES THIS WARRANTY EXTENSION COVER
This warranty extension covers only the diagnosis and replacement of the engine exhaust flap.
WHAT IS NOT COVERED UNDER THIS WARRANTY EXTENSION
This warranty extension will not cover:
Any damage or malfunctions caused by installation of non-EPA or non-CARB certified parts, or
parts that alter the performance of the engine, engine controls, or exhaust system, such as the
installation of engine management components ("chipped" or "tuned" ECMs) not approved by
Volkswagen.
Other conditions unrelated to the engine exhaust flap that may cause the MIL to illuminate. These
conditions may require repairs that are needed for proper diagnosis of the underlying condition.
Any repairs that are (1) necessary for proper diagnosis of these other conditions or (2) required to
bring the vehicle’s emission system up to factory specifications are not covered by this warranty
extension.
Damage or malfunctions caused by outside influence, such as damage due to an accident, or
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