NHTSA ID Number: 10086368
Manufacturer Communication Number: SRV--ESB-16-002
TSB/Document Date: 2016-12-15
Summary
IMMOBILIZER SYSTEMS - THIS ELECTRONIC SERVICE BULLETIN INFORMS DUCATI
TECHNICIANS REGARDING DUCATI
IMMOBILIZER SYSTEMS (ENGINE START LOCK SYSTEMS) FOR ALL DUCATI
MODELS FROM MODEL YEAR 2006 TO MODEL YEAR 2016. THIS BULLETIN ALSO CONTAINS ALL RELEVANT RESET PROCEDURES THAT CAN BE PERFORMED IN CASES OF SYSTEM FAILURE, OR KEY LOSS.
4) access the “Self-diagnosis” section of the Hands Free control unit;
5) select ”Settings”;
6) select “Key programming” and follow the displayed instructions.
The DDS 2.0 will guide you through the operations asking you to move one of the keys to be memorised
close to the low-frequency antenna.
4.8 Loss or damage of the active and passive key
In case of loss of the active key (black key) and of the passive key (red key) it is necessary to replace the
Hands Free kit system that consists in:
1) Hands-Free control unit;
2) Active key (black key) with electronic board and key coded insert installed;
3) passive key (red key) with transponder;
4) seat lock;
5) complete tank filler plug;
6) nipples for panniers (only for Multistrada 1200 MY10-16).
NOTE
After the installation of the components mentioned above, it is possible to start the engine without
having to reprogram the keys since the 2 keys (active and passive) are already paired with the Hands
Free control unit.
Immobilizer Systems
Models: All models from Model Year 2006 to Model Year 2016
Electronic Service Bulletin SRV-ESB-16-002
4.9 Replacement of the Hands Free control unit
In case of Hands Free control unit fault it is necessary to order a spare one without keys.
After the installation it is necessary to perform the memorization procedure of the keys in your possession
on the new Hands Free control unit on page 35.
4.10 Key new memorization on Hands Free control unit
WARNING
The key memorization procedure described below applies ONLY in case of replacement of the
Hands Free control unit only.
To memorize the keys with DDS 2.0 it is necessary to follow the procedure below:
1) perform a key ON with the button on the Hands Free control unit;
2) connect the bike to the DDS 2.0 diagnosis instrument;
3) select the bike model;
4) access the section “Special functions”;
5) select “Key programming” and follow the displayed instructions that prompt to bring the keys to be
memorized close to the low-frequency antenna.
4.11 Replacement of the antenna
In case of antenna fault and/or replacement, it is possible to order a new one and install it in the ignition
switch.
Immo
obilizer Syste
ems
Mode
els: All mode
els from Mod
del Year 200
06 to Model Year 2016
Elec
ctronic Service Bulletin SRV-ESB--16-002
5. E-LOCK System (E-Lock, 2 Keys)
In
n the table here below th
here are all the
t Ducati
models
m
equip
pped with th
he E-Lock Im
mmobilizer Syystem:
A
All vehicles equipped with E-Lock Im
mmobilizer Sy
ystem have a standard ssupply consiisting in 2 ke
eys.
Key
ys
he keys are provided witth passive tra
ansponder powered
p
by tthe antenna integrated in
n the E-Lock control unit.
Th
5.1 E-Lock System
S
operation
ontrol unit contains the electronic co
odes of the keys enable
ed to start th
he vehicle.
The E-Lock co
Upon Key-ON
N, the E-Lock
k control unit compares the electron
nic code in tthe key with
h those store
ed during the
e
U
y match, the
e system ele
ectronic conttrol unit sup
pply relay is e
enabled and
d it sends the
e
first memorizzation. If they
e
sign
nal to the en
ngine control unit via CA
AN line.
engine start enabling
Immo
obilizer Syste
ems
Mode
els: All mode
els from Mod
del Year 200
06 to Model Year 2016
Elec
ctronic Service Bulletin SRV-ESB--16-002
Supp
plied key
Key sw
witch-antenna
a assembly
Eng
gine control unit (ECU)
E-Lock re
elay
5.2 Recovery
y procedure
e via Pin Co
ode
If the code off the transpo
onder inside the key is not
n acknowle
edged, it is possible to perform the
e key-ON and
d
sttart the "rec
covery" procedure that entails
e
the use
u of a Pin
n Code (seccret code) m
memorized in
n the E-Lock
co
ontrol unit.
WARN
NING
The Im
mmobilizer re
elease function via Pin Code
C
is avail able ONLY iif the Custom
mer has perrformed the
memo
orization proc
cedure of the secret cod
de.
In case
e of mechan
nical damage
e of the key it is NOT po
ossible to acccess the “recovery” prrocedure by
enterin
ng the secre
et code.
o perform th
he recovery procedure, if the Pin Co
ode has alre
eady been m
memorized in
n the E-Lockk control unitt,
To
fo
ollow the pro
ocedure des
scribed below
w:
1)) Perform th
he Key-ON with
w the key in your poss
session and the instrum
ment panel w
will show “PIIN”:
Immobilizer Systems
Models: All models from Model Year 2006 to Model Year 2016
Electronic Service Bulletin SRV-ESB-16-002
2) using the UP and DOWN buttons of the left-hand switch it is possible to enter the Pin Code previously
set by the Customer and start the engine.
5.3 Pin Code deletion procedure
If you do not remember the Pin Code memorized in the E-Lock control unit, it will be possible to delete it
ONLY using the DDS 2.0 instrument following the operations described below:
1)
2)
3)
4)
access the “Self-diagnosis” section of the instrument panel control unit;
select ”Settings”;
select “Reset Pin Code”;
select “Confirm” and the Pin Code will be deleted.
5.4 Loss or damage of one key
In case of loss or damage of one of the 2 available keys, it is necessary to order a spare part; then copy its
mechanical part starting with the key already in your possession and perform the key memorization
procedure on page 38.
5.5 Key memorization procedure
To memorize the key it is necessary to use the DDS 2.0 diagnosis instrument and follow the displayed
instructions:
1)
2)
3)
4)
5)
6)
Turn the ignition switch ON with the key in your possession.
access the “Self-diagnosis” section of the E-Lock control unit;
access the section “Settings”;
select “Key memorization”;
select ”Set”;
follow the displayed procedure to memorize the keys. The DDS 2.0 will guide you through the
operations and prompt you to insert the keys to memorize one after the other.
Immobilizer Systems
Models: All models from Model Year 2006 to Model Year 2016
Electronic Service Bulletin SRV-ESB-16-002
5.6 Loss or damage of both keys
In case of loss or damage of both keys it is necessary to order a spare E-Lock control unit that will come
with two already paired keys.
After the installation the system will operate correctly without having to perform any key memorization
procedure.
NOTE
In case of E-Lock control unit replacement, to enable the “recovery” function by means of the Pin
Code, it is necessary to enter the code again in the new control unit.
5.7 Replacement of the E-Lock control unit
In case of E-Lock control unit failure it is necessary to order a spare E-Lock control unit that will come with
two already paired keys.
After the installation the system will operate correctly without having to perform any key memorization
procedure.
NOTE
In case of E-Lock control unit replacement, to enable the “recovery” function by means of the Pin
Code, it is necessary to enter the code again in the new control unit.
Immobilizer Systems
Models: All models from Model Year 2006 to Model Year 2016
Electronic Service Bulletin SRV-ESB-16-002
6. I2K-2 System (Immobilizer, 2 Keys)
In the table here below there are all the Ducati models equipped with the I2K-2 Immobilizer System:
Immo
obilizer Syste
ems
Mode
els: All mode
els from Mod
del Year 200
06 to Model Year 2016
Elec
ctronic Service Bulletin SRV-ESB--16-002
All vehicles equipped with IR
RC Immobiliizer System have a stan dard supply consisting in 2 keys.
The keys are
e provided with
w a passiv
ve transpond
der. Accordin
ng to the Du
ucati model, the transpo
onder can or
caannot be rem
moved (see the following chart):
1)) I2k-2 Syste
em with REM
MOVABLE transponder
t
:
Key
ys
M
Models (Mod
del Year)
Mo
onster 821 (15
5-16)
onster 1200 (1
Mo
14-16)
21 (13-15)
Hy permotard 82
Hy permotard 93
39 (16)
2)) I2k-2 Syste
em with NO
OT REMOVABLE transpo
onder:
Key
ys
M
Models (Mod
del Year)
Scrrambler (15-1 6)
Scrrambler Sixty2 (16)
6.1 I2K-2 System opera
ation
The key electtronic codes are stored in
i the instrument panel control unit that work as Immobilize
er.
nder contain
ned in each
h key is po
owered by the antenn
na inside th
he ignition switch. The
e
The transpon
nstrument pa
anel control unit reads th
he electronic
c code contaained in the key and com
mpares it with the codes
s
in
enabled upon
n engine start; then it se
ends to the engine
e
cont rol unit the e
engine startt enabling sig
gnal via CAN
N
ne.
lin
Immo
obilizer Syste
ems
Mode
els: All mode
els from Mod
del Year 200
06 to Model Year 2016
Elec
ctronic Service Bulletin SRV-ESB--16-002
Supplied keys
k
Key
y-antenna sw
witch assemb
bly
IInstrument p
panel
Key with removable
e transponder
Key with non removab
ble transponder
6.2 Recovery
y procedure
e via Pin Co
ode
If the code off the transpo
onder inside the key is not
n acknowle
edged, it is possible to perform the
e key-ON and
d
sttart the "reco
overy" proce
edure that en
ntails the us
se of a Pin C
Code (secret code) mem
morized in the
e instrument
paanel control unit.
WARN
NING
The Im
mmobilizer re
elease function via Pin Code
C
is avail able ONLY iif the Custom
mer has perrformed the
memo
orization proc
cedure of the secret cod
de.
In case
e of mechan
nical damage
e of the key it is NOT po
ossible to acccess the “recovery” prrocedure by
enterin
ng the secre
et code.
To
o perform the recovery
y procedure, if the Pin Code
C
has alrready been memorized in the instrument pane
el
co
ontrol unit, follow
f
the prrocedure des
scribed belo
ow:
d the instrum
ment panel will
w show “P
PIN CODE”:
1)) Perform a Key-ON and
2)) Using the UP and DOWN buttons
s of the left--hand switch
h it is possib
ble to enter the Pin Cod
de set by the
e
Customer and start the engine.
Immobilizer Systems
Models: All models from Model Year 2006 to Model Year 2016
Electronic Service Bulletin SRV-ESB-16-002
6.3 Key memorization procedure on new system
The number of keys that can be memorized by the I2K-2 System is 2 and it is not possible to program one
or more than 2 keys.
Before storing the keys make sure the ignition switch has been OFF for at least 30 seconds.
1) Cut tie (1) to release the keys and avoid any interference during the code acquisition of the transponder
inside the keys.
NOTE
Ensure that the keys are at least 50 cm from another.
I2k-2 System with REMOVABLE transponder
I2k-2 System with NON REMOVABLE transponder
2) Perform a Key-ON with the first key.
Immobilizer Systems
Models: All models from Model Year 2006 to Model Year 2016
Electronic Service Bulletin SRV-ESB-16-002
3) Perform a Key-OFF before the countdown of 30 tenths of a second displayed on the instrument panel is
over (approx. 3 seconds).
Remove the key.
4) Perform a Key-ON with the second key.
5) Perform a Key-OFF before the countdown of 30 tenths of a second displayed on the instrument panel is
over (approx. 3 seconds).
Remove the key.
6) Perform a new Key-ON with the first key used.
7) If the procedure is completed successfully the instrument panel will show “PROG. OK”.
Immobilizer Systems
Models: All models from Model Year 2006 to Model Year 2016
Electronic Service Bulletin SRV-ESB-16-002
6.4 Loss or damage of one of the keys
In case of damage or loss of one of the 2 keys it is necessary to follow the procedure below:
1) order a spare key;
2) copy the mechanical part of the possessed black key;
3) use the DDS 2.0 diagnosis instrument to perform the key reset procedure indicated on page 45;
4) perform the key memorization procedure described on page 43.
6.5 Key reset procedure
To reset the key memorized in the instrument panel control unit using the DDS 2.0 diagnosis instrument,
follow the procedure indicated below:
1) Turn the ignition switch ON with the possessed key.
2) access the “Self-diagnosis” section of the instrument panel control unit;
3) select ”Settings”;
4) select “Reset Keys”;
NOTE
Once the keys are reset, the instrument panel control unit will not have memorized keys; therefore
it will be necessary to program the 2 keys as described on page 43.
6.6 Loss or damage of both keys
In case of loss or damage of both keys it will be necessary to order:
1) a complete spare switch kit consisting in:
keys
lock unit
2) instrument panel
Install the components and then perform the key memorization procedure described on page 43.
WARNING
When the instrument panel control unit is replaced, it is necessary to set the Pin Code again;
otherwise it will not be possible to perform the "recovery" procedure.
Immobilizer Systems
Models: All models from Model Year 2006 to Model Year 2016
Electronic Service Bulletin SRV-ESB-16-002
6.7 Damage and replacement of the instrument panel
In case of instrument panel failure it is possible to replace it by ordering a new spare instrument panel; then
it is necessary to perform the key memorization procedure described on page 43.
WARNING
When the instrument panel control unit is replaced, it is necessary to set the Pin Code again;
otherwise it will not be possible to perform the recovery procedure.
6.8 Mechanical damage of the ignition switch
In case of mechanical damage of the ignition switch it will not be possible to perform a Key-ON and,
according to the system, proceed as follows:
1) I2k-2 System with REMOVABLE transponder:
It is necessary to order a spare ignition switch kit including the locks, remove the transponders from
both original keys and insert them in the new ones.
NOTE
To replace the transponder perform the procedure indicated on page 14.
2) I2k-2 System with NOT REMOVABLE transponder:
It is necessary to order a new ignition switch kit complete with locks and a new instrument panel.
Install the components and then perform the key memorization procedure described on page 43.
WARNING
When the instrument panel control unit is replaced, it is necessary to set the Pin Code again;
otherwise it will not be possible to perform the recovery procedure.
Thank you for your support.
Service Department
Ducati
North America, Inc.
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TSB/Document ID: SRV--ESB-16-002
Replacement Service Bulletin Number:
MFR Communication Date: 2016-06-15
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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