Model Year 2016 Multistrada 1200 Enduro Introduction
Models: 2016 Multistrada 1200 Enduro (all country versions)

Service Bulletin SRV-SRB-16-012

Date:
To:
From:

April 7, 2016
Dealer Principal, General Manager, Service Manager, and Service Technician
Richard Kenton, Technical Director; Jonathan LaForte, Technical Manager

Dear Ducati Dealer,
Ducati is pleased to provide further details regarding service strategy for the Model Year 2016 Multistrada
1200 Enduro; which will complete the information that you’ve already received, or that you will receive,
during the technical courses at our training centers.
Within the document you will also find all the references necessary to prepare the vehicle for Pre-delivery
Inspection, the instructions for vehicle maintenance, and information to provide to the Customer when
delivering the bike.
Please be reminded that during the first 6 months (until 9/30/2016) any and all faults found on the
motorcycle must be communicated through YouTech, including a detailed description and picture(s).
Warranty claim approval is dependent upon these reports (this process does not apply to service under
Campaigns, Technical Bulletins or Tips & Tricks).
Here follows a recap of the status of all Service operations associated with this model:
Technical Training

Already completed

Spare parts catalogue

Already available on DCS

Workshop manual

Available by April on DCS

DDS Diagnosis 2.0

Already available for download (update 6.0.3)

Maintenance Plan and Pre-delivery inspection

Attached to this Service Bulletin

Flat rate tables

Available by April on DCS

Owner’s manual

Already available on Ducati.com website under
section Dealers/Service/Maintenance

Model Year 2016 Multistrada 1200 Enduro Introduction
Models: 2016 Multistrada 1200 Enduro (all country versions)

Service Bulletin SRV-SRB-16-012

Table of contents
Main new technical features

Page
3

Versions

4

Vehicle pre-delivery
Handlebar and control assemblies (if required)
Rear-view mirror assembly
Windscreen assembly
Battery initialization
Battery assembly on vehicle
Date and time setting
Check proper setting of the units according to the specific country version
Motorcycle ergonomics
Handlebar tilt adjustment
Rear brake pedal adjustment

6
6
10
11
12
12
16
17
18
18
20

Useful information to Customer when delivering bike
VHC- Vehicle Hold Control
Trip meter (TRIP MASTER)
Show the Customer the correct side panniers and top case
assembly/disassembly procedure and the opening and closing system (if any)

21
21
22

Vehicle scheduled maintenance plan
Maintenance operations for Off-Road use
Useful information for scheduled maintenance
Check correct final drive tensioning
Tightening torque values for safety-related parts tightening check
Assembly and valve clearance check values
Tire pressure
Spoke wheel inspection
Spoke tension inspection
Spoke tensioning
Checking axial and radial clearance of spoke wheels
Service thresholds and instrument panel warning lights

24
24
26
26
26
27
27
28
28
29
30
31

22

Model Year 2016 Multistrada 1200 Enduro Introduction
Models: 2016 Multistrada 1200 Enduro (all country versions)

Service Bulletin SRV-SRB-16-012

Main new technical features
Engine:
 Specific generator and clutch covers
 Gearbox featuring a shorter first gear (38/14 ratio)

Mode
el Year 2016 Multistrada 1200 Endurro Introductiion
Mode
els: 2016 Mu
ultistrada 120
00 Enduro (aall country versions)

Serv
vice Bulle
etin SRV
V-SRB-16
6-012

Vehicle:
 Sachs
s fork witth electronically-contro
olled damp
ping Ducatii
Skyho
ook Suspen
nsion (DSS
S), specific calibration
n, 48 mm
m
diame
eter, progres
ssive spring and
a bottom end set mo re forward
 Sachs
s monoshock
k with electronically-con
ntrolled dam
mping Ducatii
Skyho
ook Suspension (DSS), specific calibration and spring
g
preloa
ad
 Oversized center distance (15
594 mm)
 Non-adjustable ste
eering damp
per
 Aluminum double-sided swing
ging arm
 Z43 re
ear sprocket
 30-litre
e oversized tank
 Brushed aluminum
m tank side covers
c
 New specific
s
silen
ncer
 Speciffic sump gua
ard (ground clearance 20
05 mm)
 Raised
d setup with front and rear wheel trav
vel of 200 m
mm
 Centra
al stand
 Rear-v
view mirrors
s with a new
w aluminum arm
a
 50 mm
m-higher han
ndlebar compared to Mu
ultistrada ST
TD
(20 mm-higher handlebar and additional 30mm
3
space
ers)
 Modified grab han
ndles for imp
proved ergon
nomics
 Seat height:
h
870 mm
m non-adjustable (850
0 mm lowered seat and
d
890 mm
m raised seat
s
available as DP accessories; a passengerr
seat optimized
o
for
f
off-road use, for the
t
rider on
nly, is also
o
availab
ble)
 Precis
sion cast ride
er footpegs with
w remova
able rubber b
blocks
 Foldaw
way gearbox
x pedal to prrevent break
king
 Adjusttable rear brake pedal on
n 2 levels (O
On-road and Off-road)
 Adjusttable handle
ebar tilt on 2 levels (On-road and Offf-road)
 Modified front mu
udguard and front plastic
c
 Speciffic rear mudg
guard for inc
creased prote
ection againsst debris
 Spoke
ed rims with aluminum grooves
g
(fron
nt 3’x19’; re ar 4.5’x17’)
 Pirelli Scorpion Trrail II tires + double typ
pe-approval for off-road
d
tire

nics:
Electron
 ABS with
w new Vehicle Hold Control
C
functtion (VHC)
 TFT instrument panel with
h specific software,
s
T
Trip Masterr
feature in Enduro mode

Mode
el Year 2016 Multistrada 1200 Endurro Introductiion
Mode
els: 2016 Mu
ultistrada 120
00 Enduro (aall country versions)

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vice Bulle
etin SRV
V-SRB-16
6-012

VERSIO
ON

S
STANDARD EQUIPMEN
NT
















Multistradaa Link
Riding Mod
des (Touring
g, Enduro, Sp
port, Urban)
Power Mod
des
Full Ride byy Wire
Bosch - B
Brembo ABS
S 9.1ME Co
ornering braaking
system
Ducati Tracction Control (DTC)
Ducati Whe
eelie Contro
ol (DWC)
Vehicle Ho ld Control (V
VHC)
Cruise conttrol
Ducati Mulltimedia Sysstem (DMS)
5" color TFT
T display
Full LED h
headlight with Ducati C
Cornering Lights
(DCL)
ndlebar butto
ons
Backlit han
Preset for aanti-theft syystem
1 USB portt and two 12
2V power so
ockets

SEAT H
HEIGHT
O
ORIGINAL E
EQUIPMENT
870 mm

EUR
R/AUS/CAL/C
CDN versions

850 mm

JA
AP and APAC
C versions

A se
eat allowing increase of h
height to 890 mm is availaable
as a Ducati Perfo
ormance acce
essory.

COLO
ORS
Bodywork

Fra
ame

Rims

Ph
hantom Greyy

Racing Grey

Black

Red

Racing Grey

Black

Sttar White Sillk

Racing Grey

Black

Mode
el Year 2016 Multistrada 1200 Endurro Introductiion
Mode
els: 2016 Mu
ultistrada 120
00 Enduro (aall country versions)

Serv
vice Bulle
etin SRV
V-SRB-16
6-012

The Multtistrada 1200
0 Enduro is also custom
mizable in 4 different customization packages, w
which can all
be combined togethe
er:
TOURING
G
 Tourratech aluminum side pa
anniers
 Heatted handgrip
ps
 Hand
dlebar bag

ENDURO
O
 Tourratech tank protection
p
ba
ars
 Lower chain guid
de
 Rearr brake disc guard
g
 Wate
er radiator and oil coolerr protection
 Auxiliary LED lights