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NHTSA ID Number: 10086365

Manufacturer Communication Number: SRV-SRB-16-012

TSB/Document Date: 2016-12-15


Summary

MODEL YEAR 2016 MULTISTRADA 1200 ENDURO INTRODUCTION - THIS BULLETIN CONTAINS DETAILS REGARDING SERVICE STRATEGY AS WELL AS REFERENCES NECESSARY TO PREPARE THE VEHICLE FOR PRE-DELIVERY INSPECTION, THE INSTRUCTIONS FOR VEHICLE MAINTENANCE, AND INFORMATION TO PROVIDE TO THE CUSTOMER WHEN DELIVERING THE BIKE. THIS BULLETIN CONTAINS ASSOCIATED ILLUSTRATIONS AND PROCEDURES AND TOOLING REQUIREMENTS FOR SERVICING ORGANIZATIONS.


FAULT).

To exit the Setting
g menu and return to the previous sscreen, selecct EXIT and confirm with
h button (4).

Model Year 2016 Multistrada 1200 Enduro Introduction
Models: 2016 Multistrada 1200 Enduro (all country versions)

Service Bulletin SRV-SRB-16-012

Motorcycle ergonomics
Multistrada 1200 Enduro Model Year 2016 can be customized with 2 different ergonomic
configurations for Off-Road and On-Road riding by changing the handlebar and rear brake pedal
heights.
Handlebar tilt adjustment
There are 2 possible configurations for handlebar tilt: On-road riding (rearward handlebar) and Offroad riding (forward handlebar).
The bike is delivered in the On-road riding configuration (rearward handlebar).
To rotate the handlebar, you should turn the handlebar with respect to the retaining U-bolt and
simultaneously reposition the clutch master cylinder and front brake master cylinder controls.
Off-Road configuration
(forward handlebar)
On-Road configuration
(rearward handlebar)

On-Road configuration

Off-Road configuration

Model Year 2016 Multistrada 1200 Enduro Introduction
Models: 2016 Multistrada 1200 Enduro (all country versions)

Service Bulletin SRV-SRB-16-012

The handlebar shows all the marks required to perform the correct adjustment.
Front brake
master cylinder assy

Handlebar on the U-bolt

Clutch master cylinder assy

Align the assembly with
the rear reference mark

Align the U-bolt with
the lower reference marks

Align the assembly with
the rear reference mark

Align the assembly
with the front reference mark

Align the U-bolt with
the upper reference marks

Align the assembly
with the front reference mark

ON-ROAD
configuration

OFF-ROAD
configuration

Model Year 2016 Multistrada 1200 Enduro Introduction
Models: 2016 Multistrada 1200 Enduro (all country versions)

Service Bulletin SRV-SRB-16-012

Rear brake pedal adjustment
Multistrada 1200 Enduro allows 2 possible configurations of the rear brake pedal:
ON-ROAD configuration

OFF-ROAD configuration

To adjust the rear brake pedal follow the procedure below:
1) Pull footpeg (1) outwards and turn it 180°.
2) Release the footpeg making sure that bracket (2) is correctly fitted into its seat (3) on the rear
brake levereBay logo.

Model Year 2016 Multistrada 1200 Enduro Introduction
Models: 2016 Multistrada 1200 Enduro (all country versions)

Service Bulletin SRV-SRB-16-012

Useful information to Customer when delivering bike
Before delivering the bike to the Customer, you need to check all the steps in the "Check List for bike
delivery to Customer" attached to Service Bulletin 931-SAT "Introducing Multistrada 1200 Model Year
2015”.

VHC - Vehicle Hold Control
The VHC is a rider assist system for moving off from a standstill condition. During delivery to
Customer, it is important to show the characteristics of this new feature.
To activate the VHC feature, strongly press the front brake levereBay logo or rear brake pedal under the
following conditions:

vehicle stopped;

side stand up;

ABS system active on any level and without faults;
The correct activation of the system is shown by the relevant light on instrument panel starting to
flash when the system is going to release the rear brake calliper thus ceasing to hold the vehicle
still: the decrease in pressure will be gradual.

The system turns off automatically after 9 seconds if not used.

Model Year 2016 Multistrada 1200 Enduro Introduction
Models: 2016 Multistrada 1200 Enduro (all country versions)

Service Bulletin SRV-SRB-16-012

Trip meter (TRIP MASTER)
The Trip Master (trip meter) counts and displays partial kilometres or miles travelled by the vehicle; the
count can be increased and reset and can also be paused or "reversed" (thus decreasing the count).
The Trip Master (trip meter) is only displayed in Off-Road mode.
The instrument panel displays the number with the words TRIP MASTER and an arrow pointing up
(when the count is increased) or facing down (when the count is decreased).

You can press button (1) and button (2) to control the Trip Master feature:
1) by pressing button (1):
 if the number is increasing, the count is stopped (PAUSE) and the number will flash; the count
is resumed by pressing button (1) again;
 if the number is decreasing, the count changes and the number increases.
2) by pressing button (2):
 if the number is increasing, the count changes and the number decreases;
 if the number is decreasing, the count is stopped (PAUSE) and the number will flash; the
count is resumed by pressing button (2) again.
Show the Customer the correct side panniers and top case assembly/disassembly procedure
and the opening and closing system (if any)
For the procedure regarding proper fitting and removal of side panniers and Top case (available as
DucatieBay logo Performance accessories by Touratech) and opening and closing system, please read the
instructions in the Owner's manual, included in the Kit supplied together with the bike or that can be
downloaded from Ducati.com website under section Dealers/Service/Maintenance.
8 locks associated to the bike mechanical key are supplied with the bike:
 6 locks for side panniers by Touratech
 2 locks for the Top case by Touratech

Mode
el Year 2016 Multistrada 1200 Endurro Introductiion
Mode
els: 2016 Mu
ultistrada 120
00 Enduro (aall country versions)

Serv
vice Bulle
etin SRV
V-SRB-16
6-012

WARNING
G
The maxim
mum weight allowed for the side pan
nniers
and Tourattech Top ca
ase must no
ot exceed 1
15 kg
(33 lb) in to
otal of which
h:
 5 kg ma
ax (11 lb) forr each side pannier;
p
 5 kg ma
ax (11 lb) forr the Top Case.
In addition, the maxim
mum speed allowed witth the
side pannie
ers, Top cas
se and tank bag fitted tto the
bike must not exceed 180 km/h (112 mph).

Please
e note that you can also fit side panniers on
nto Multistraada 1200 Enduro version; the side
e
pannie
ers are availa
able as a Du
ucati Perform
mance accesssory of Multtistrada 1200 Model Yeaar 15-16.

Model Year 2016 Multistrada 1200 Enduro Introduction
Models: 2016 Multistrada 1200 Enduro (all country versions)

Service Bulletin SRV-SRB-16-012

Vehicle scheduled maintenance plan
The maintenance plan described in this document is the same that will be communicated to
Customers through all DucatieBay logo's means of communication; we trust that you cooperate in complying
with indicated times and operations for the various scheduled maintenance service operations.
WARNING
When riding the bike off-road it is necessary to have shorter service intervals compared to
those specified.

Type of Scheduled Maintenance

TIME (hours)

OIL SERVICE 1000

1.5

OIL SERVICE / ANNUAL SERVICE

2.4

DESMO SERVICE interventions

6.5

Hereinafter is an indication of execution times associated with the main operations with set time
intervals:
INTERVENTION TYPE

TIME (hours)

Change brake and clutch fluid (Every 36 months)

0.6

Change coolant (Every 45,000 km/27,000 mi or 48 months)

0.4 *

* time not to add to Desmo Service operation

The Scheduled Maintenance Check-List is attached to this Technical Bulletin (Ed.04/16) and includes
all operations required for scheduled maintenance.
Please print a color copy of this form, fill it in thoroughly and turn it in to the Customer (keep a copy
attached to work order).

Maintenance operations for Off-Road use
The motorcycle off-road use (for instance on sand or humid and muddy grounds) can lead to an early
wear of components like drive system, braking system, suspension components and non-structural

Model Year 2016 Multistrada 1200 Enduro Introduction
Models: 2016 Multistrada 1200 Enduro (all country versions)

Service Bulletin SRV-SRB-16-012

components in general. For this reason it is necessary to reduce the maintenance intervals according
to the vehicle use
.
Non-structural components
Following are the main operations to be performed for non-structural components:
LIST OF NON-STRUCTURAL COMPONENTS AND TYPE OF INTERVENTION
Clean the water radiator and the oil cooler
Clean the air filter and replace if necessary
Clean the front and rear brake pads, check their wear and
replace them if necessary
Clean, check and lubricate the final drive
Check the spoke rims

See Sec.04 “Maintenance Operations”
of the Workshop Manual
See Sec.04 “Maintenance Operations”
of the Workshop Manual
See Sec.07 “Chassis”
of the Workshop Manual
See paragraph “Checking the spoke rims”
on page 28

Check non-structural components tightening

-

Structural components
Besides the cleaning and checking operations of the main non-structural components mentioned above,
it is necessary to check also the correct tightening of the structural components such as for example:
LIST OF STRUCTURAL COMPONENTS

Tightening torque

Shock absober upper retaining screw

60 Nm ± 5%

Shock absober lower retaining screw

60 Nm ± 5%

Engine-frame to special nut front retaining screw

60 Nm ± 5%
+ SHELL GADUS S2 V220 AD 2

Screw retaining RH footpeg holder plate to RH rear subframe

42 Nm ± 10%+ Loctite 243

Screw retaining LH footpeg holder plate to engine and LH rear subframe

42 Nm ± 10% + Loctite 243

Subframe jointing upper plate retaining screws

25 Nm ± 5%
+ SHELL GADUS S2 V220 AD 2

Adjuster ring nut

80 Nm ± 5%+ Loctite 243

Subframe-frame adjuster special screw fastening

65 Nm ± 10%+ Loctite 243

Steering bearing pre-load ring nut

30 Nm ± 5%+ AGIP PV2

Mode
el Year 2016 Multistrada 1200 Endurro Introductiion
Mode
els: 2016 Mu
ultistrada 120
00 Enduro (aall country versions)

Serv
vice Bulle
etin SRV
V-SRB-16
6-012

NO
OTE
Forr the correc
ct tightening procedure of the sstructural co
omponents, refer to S
Sec.07
“Ch
hassis” of th
he Workshop
p Manual.
We remind
d that the lis
st indicated above
a
is not exhaustive.
ul informatio
on for scheduled main
ntenance
Usefu
Top-ups

Type

Qty

Engine oil

SHELL
S
- Adv
vance 4T Ultrra 15W-50

4
4.1 cu.dm (litters)

Front fork

SH
HELL Advanc
ce Fork 7.5 o
or Donax TA
A

321 ± 5 cc LH leg
g (active)
757 ± 5 cc RH leg (passive)

Cooling
C
circu
uit

ENI Agip Permanent Spezial

2
2.5 cu.dm (litters)

1) Che
eck correct final
f
drive te
ensioning:

56 ÷ 58 mm

que values fo
or safety rela
ated parts ti ghtening check:
2) Tightening torq
 Front brake caliper screw
ws: 45 Nm ±5%
±
+ SHE
ELL GADUS S2 V220 AD
D 2;
 Front wheell shaft nut: 63
6 Nm ±5% + SHELL G ADUS S2 V2
220 AD 2;

Mode
el Year 2016 Multistrada 1200 Endurro Introductiion
Mode
els: 2016 Mu
ultistrada 120
00 Enduro (aall country versions)

Serv
vice Bulle
etin SRV
V-SRB-16
6-012

 Rear wheel shaft nut (on
n rear sprock
ket side and wheel side)): 180 Nm ±5
5% + SHELL GADUS S2
2
V220
V
AD 2 (apply on thre
ead and nut underhead);;
Sprocket rettaining nut: 186 Nm ±5%
% + SHELL GADUS S2 V220 AD 2;
sembly and valve clearance check values.
v
The ttime indicate
ed includes adjustment of all valves
s,
3) Ass
and
d the cost in
ncludes purc
chase of 4 cllosing shimss and 4 open
ning shims, since it is assumed that
rep
placed shims
s can be reus
sed by deale
er:

Opening Rock
ker Arm
Closing

1234

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TSB/Document ID: SRV-SRB-16-012

Replacement Service Bulletin Number:

MFR Communication Date: 2016-04-07

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

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