After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted. If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.
NHTSA Action Number: PE23001
Date Opened: 2023-01-27
Date Closed: 2024-02-08
Manufacturer’s Name: Ford
Motor Company
Component Description: STRUCTURE:BODY:ROOF AND PILLARS
Recall Campaign: 24V031
Summary Description: Windshield trim molding Item detachment
Summary
On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23-001 to investigate allegations of A-pillar trim panel detachment on model year (MY) 2011-2019 Ford Explorer vehicles. At the time of opening, the office had received 164 Vehicle Owner Questionnaires (VOQs) reporting this failure. ODI has received 671 VOQs regarding this failure, including 1 alleged crash and 2 alleged injuries. Some consumers have reported that the failure occurred while they were driving at highway speeds, with the detached trim panel entering the path of travel of the vehicle behind them, requiring the driver of the following vehicle to take evasive action. It is noteworthy that motorists who experience this type of road hazard are less likely to accurately identify the subject vehicle the item detached from and report the event to the NHTSA. In its April 17, 2023 response to ODI's information request, Ford provided 175 consumer complaints (including field reports) and 14,162 warranty claims related to A-pillar trim panel detachment. Ford relayed that the subject vehicles utilize a plastic A-pillar bracket, which is bolted to the vehicle structure during assembly. The A-pillar trim panel is attached to the bracket utilizing 7 plastic clips. Contributory factors which have been identified by Ford as leading to the subject defect include incomplete installation at the assembly plant, inadequate part stack up, damage to fasteners during installation, and failure to follow proper repair procedure during windshield replacements or other services. On January 19, 2024, Ford filed safety recall 24V-031 for MY 2011-2019 Ford Explorer vehicles to address the subject defect. In the Part 573 Safety Recall Report, Ford identified that a detached A-pillar trim panel can create a road hazard for other road users, increasing the risk of a crash. The recall remedy includes an inspection of the existing A-pillar trim panel and, if necessary, the replacement of the component. The remedy A-pillar trim panels will be installed with an additional adhesive for robustness and utilize an inspection procedure to ensure full engagement of all the retention clips during installation. In view of the recall action being taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
NHTSA Action Number: PE23002
Date Opened: 2023-01-27
Date Closed: 2024-04-17
Manufacturer’s Name: Kia America, Inc.
Component Description: EXTERIOR LIGHTING:HEADLIGHTS
Recall Campaign: 24V148
Summary Description: Complete Loss of High Beams
Summary
On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23002 to investigate allegations of loss of high beams with no warning and no re-engagement resulting in reduced visibility at night in the 2020 Kia Telluride. The investigation revealed that the halogen bi-function projector beam, used in vehicles built between January 2019 and November of 2019, is composed of one halogen bulb light source that provides light for both low beam and high beam. The heat generated by the halogen bulb will inflict damage to the gear mechanism and as a result the shutter's electric motor will no longer be able to move the shutter to the open position to reveal the high beams. A loss of high beams, prevents the driver from having proper distance illumination, therefore increasing the risk of a crash. On February 24, 2024, Kia filed recall 24V-148 for certain MY 2020 Kia Tellurides. The recall remedy provides an inspection of the high beam shield gear mechanism and will either apply a clip to secure the shield gear to the shaft or replace the headlamp assembly with one that is resistant to heat damagefrom the halogen bulb. In view of the recall action being taken by Kia, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
NHTSA Action Number: DP22004
Date Opened: 2023-01-17
Date Closed: 2024-06-20
Manufacturer’s Name: Generic Manufacturer
Component Description: STRUCTURE:BODY:BUMPERS
Recall Campaign:
Summary Description: Semi-Trailer Rear Impact Guard
Summary
The Office of Defects Investigation (ODI) received a petition dated August 18, 2022, requesting an investigation of collisions of passenger vehicles and vulnerable road users (pedestrians, bicyclists, or motorcyclists) with van-type (also known as box) semi-trailersthat result in significant injuries or death due to a lack of effective rear impact guards (RIGs).No specific trailer manufacturer or equipment supplier was identified. The petition itself can be viewed at https://www.nhtsa.gov/recalls?nhtsaId=11481272. The petition acknowledges that the issues presented may be addressed by the actions the agency is taking pursuant to the Bipartisan Infrastructure Law (BIL). The petitioners cite crashes exemplifying their concerns, including those in NHTSA's Fatality Analysis Reporting System (FARS), stating that there are "hundreds of underride deaths and serious injuries annually from collisions with semitrailers." Petitioners observe that from 1994 to 2015, FARS reports 1,803 rear underride deaths, and further assert that FARS is "known to underreport these deaths."This data, according to petitioners, "indicate[s] that semitrailers without effective [RIGs] contain a defect that presents an unreasonable risk." Petitioners also submitted to NHTSA, between January 30 and May 15, 2023, various materials'the vast majority of which were over 200 news articles pertaining to fatal incidents involving a heavy truck. NHTSA reviewed these materials.Of the news articles, over a third regarded the same crash event, or regarded a non-crash event.Through extensive additional research, ODI determined that twenty-two of the events involved van-type (or "box") semitrailers.Of those twenty-two events, ODI was able to identify the trailer manufacturer in nine; however, none of the model years could be determined.There were no crash reports of vulnerable road user fatalities or injuries included in the materials received from the petitioners. Approximately one month before submission of the petition, NHTSA updated the Federal Motor Vehicle Safety Standards (FMVSS) for RIGs (FMVSS 223 and 224). See 87 FR 42339.FMVSS provide minimum safety standards for vehicles or items of motor vehicle equipment sold in the United States. Such rulemaking efforts involve extensive research and analysis, including requirements to consider economic impacts.NHTSA relied on a collection of crash databases and published research to update these FMVSS.Among other sources, NHTSA used the University of Michigan Transportation Research Institute (UMTRI) study of Trucks Involved in Fatal Accidents (TIFA) in updating the FMVSS for RIGs'not the Fatality Analysis Reporting System (FARS) data that petitioners claim underreport deaths from collisions with semitrailers. See 87 FR 42354. These updated standards replace the original standards released in 1996, and adopt requirements similar to the Canada Motor Vehicle Safety Standard (CMVSS) 223 for RIG protection.They provide for upgraded protection in crashes where the passenger motor vehicle hits the center of the rear of the trailer or semitrailer, and crashes in which 50 percent of the width of the passenger motor vehicle overlaps the rear of the trailer or semitrailer. The updated standards went into effect on January 11, 2023, and have a compliance date of no later than July 15, 2024. The updated standards also satisfy BIL requirements.87 FR 42342. Further, pursuant to BIL, in July 2022, NHTSA published a notice soliciting nominations for an advisory committee on Underride Protection, to provide advice and recommendations to the Secretary of Transportation on safety regulations to reduce underride crashes and fatalities relating to underride crashes. See 87 FR 40346.In April 2023, NHTSA announced 16 members of that committee, which include petitioner Marianne Karth as well as another representative of underride crash victims.The committee is further comprised of representatives of truck safety organizations; motor vehicle crash investigators; law enforcement; labor organizations; motor vehicle engineers; the insurance industry; motor carriers, including independent owner-operators; and truck and trailer manufacturers. In addition to the advisory committee, NHTSA previously announced several additional actions related to truck trailer underride safety, including improving data collection of underride crashes by recommending inclusion of underride data in state crash data systems and by providing educational materials to state and local police departments on identifying and recording underride crashes. NHTSA is also conducting research on rear impact guard designs that better protect occupants of passenger vehicles in even more rear underride crash scenarios. NHTSA, with the Federal Motor Carrier Safety Administration (FMCSA), published a pamphlet in August 2022'which was distributed to law enforcement through various channels'that explains how to identify and record such crashes (this pamphlet is available at https://www.nhtsa.gov/sites/nhtsa.gov/files/2022-08/Underride-Crash-Pamphlet_071522_v6a-tag.pdf). After consideration of the petition, including the reports provided by the petitioners, NHTSA believes the issues raised are best addressed through its recent rulemaking and the ongoing actions under BIL.Accordingly, NHTSA has decided not to open a defect investigation, and the petition is denied.The denial of this petition does not foreclose the agency from taking further action if warranted or making a future finding that a safety-related defect exists based upon additional information the agency may receive.
NHTSA Action Number: AQ22003
Date Opened: 2022-12-16
Date Closed: 0000-00-00
Manufacturer’s Name: Ford Motor Company
Component Description: LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Recall Campaign:
Summary Description: Hertz/Vehicles Rented with Open Recalls
Summary
NHTSA is opening this audit query to investigate whether The Hertz Corporation (Hertz) has complied with the requirements of the National Traffic and Motor Vehicle Safety Act (Safety Act). The Safety Act requires, among other things, that a rental company shall not rent a vehicle subject to a safety recall unless the recall remedy has been performed. 49 U.S.C. 30120(i).NHTSA is in receipt of information that indicates Hertz rented vehicles to customers without having performed required recall repairs. Accordingly, we are opening this audit query to seek additional information concerning this issue.
Read More...NHTSA Action Number: PE22014
Date Opened: 2022-12-12
Date Closed: 2024-08-20
Manufacturer’s Name: Cruise LLC
Component Description: ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING
Recall Campaign: 24E067
Summary Description: Automated Driving System (ADS)
Summary
On December 12, 2022, the On??ce of Defects Investigation (ODI) opened a Preliminary Evaluation (PE22-014) to assess reports of inappropriately hard braking as well as immobilizations in vehicles operated by Cruise LLC (Cruise) and equipped with its Automated Driving System (ADS). Both inappropriately hard braking and vehicle immobilizations can increase the risk of a crash. To assess these risks, ODI collected information from Cruise, as well as from n??ve peer ADS-equipped vehicle operators. Based on ODI's analysis of immobilization data, the potential safety risk is heavily dependent on the context of the immobilized vehicle's location, detectability of the vehicle due to hazard lights automatically engaging, and none of the immobilization incidents reviewed resulted in a crash or injuries. ODI also analyzed hard braking data which included 7,632 hard braking events commanded by the Cruise ADS. These events were determined by certain thresholds, including rate of deceleration, without regard to the appropriateness of the braking. ODI determined that Cruise vehicles contributed to 10 crashes that were reported under the Standing General Order 2021-01 (SGO), 4 of which involved a vulnerable road user and resulted in injury. On August 9, 2024, Cruise n??led a safety recall (NHTSA Recall No. 24E-067) for "unexpected braking maneuvers [that] could occur if the ADS inaccurately predicts the immediate future path of the close-following actors, experiences diminished sensor precision from the close proximity of the close-following actors, or erroneously responds to a perceived risk ahead of the AV unrelated to the rear actor." The recalled software versions an??ected all Cruise ADS-equipped vehicles within the US n??eet. The Cruise ADS has been remedied through software updates that are intended to reduce the risk of unexpected braking maneuvers, including by improvements to perception, prediction, and planning. In view of the recall action taken by Cruise and ODI's analysis of the available data, including data presented by Cruise demonstrating a reduced occurrence of hard braking incidents after the software updates, ODI is closing this Preliminary Evaluation. NHTSA reserves the right to take additional action if warranted by new circumstances. To review the SGO reports cited above, go to NHTSA.gov/laws-regulations/standing-general-order-crash-reporting. The SGO report ID numbers are provided below: 30412-2216 30412-2588 30412-2885 30412-3801 30412-3748 30412-543030412-6020 30412-6271 30412-6281 30412-6242
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