Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11751580
Complaint Date: 2026-07-20
Fail Date: 2026-07-18
Manufacturer Name: General Motors
, LLC
Vehicle Make: CHEVROLET
Vehicle Model: MALIBU
Model Year: 2010
Summary
The contact owns a 2010 Chevrolet Malibu. The contact stated that while driving 30 MPH, the steering wheel was shaking and locked up, and the steering wheel became difficult to turn. The vehicle lost power steering functionality. The power steering warning light was illuminated. A dealer or an independent mechanic was not contacted. The vehicle was not taken to an independent mechanic or dealer to be diagnosed. The manufacturer was notified of the failure, and the contact was informed that the warranty on the vehicle had expired. The approximate failure mileage was 146,000.
NHTSA ID Number: 11751579
Complaint Date: 2026-07-20
Fail Date: 2026-06-04
Manufacturer Name: Honda (American Honda Motor Co.)
Vehicle Make: HONDA
Vehicle Model: ACCORD
Model Year: 2025
Summary
Have received notification many months ago that my car has a recall on the tire repair kit. Have been told it’s been back ordered for months. Have called multiple dealerships and being told the same thing. This is a safety issue and unacceptable at this point.
Read More...NHTSA ID Number: 11751578
Complaint Date: 2026-07-20
Fail Date: 2026-02-20
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: EXPEDITION
Model Year: 2021
Summary
The contact owns a 2021 Ford Expedition. The contact stated that while driving at various speeds, the gear shifter unexpectedly shifted to park(P). No warning light was illuminated. The failure was a recurring failure. The contact associated the failure with NHTSA Campaign Number: 26V402000 (Power Train). The dealer was not contacted. The manufacturer was made aware of the failure, and the issue was escalated. The failure mileage was approximately 60,000.
NHTSA ID Number: 11751577
Complaint Date: 2026-07-20
Fail Date: 2026-07-06
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: EXPLORER
Model Year: 2016
Summary
We received the recall 25S53/25V347 on XXX. Then on XXX; [XXX], sent me a picture of the trim / rubber coming off the front windshield. I contacted the dealership Gary Yeomans Ford [XXX] & sent them the pic. They said they don't have the parts & didn't know when they would be available. They recommended us to contact a glass repairer and have them to fix it. And then us to send the bill to the Ford Dealership for reimbursement. The trim / rubber was flapping and making noise on passenger side. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ID Number: 11751576
Complaint Date: 2026-07-20
Fail Date: 2026-07-20
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: RAM
Vehicle Model: 3500
Model Year: 2018
Summary
The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The dealer was contacted; however, the contact was informed that parts were not yet available. Additionally, the contact stated that the recall was initiated several years ago, and parts were still not yet available. The manufacturer was not contacted. The contact had not experienced a failure.
NHTSA ID Number: 11751575
Complaint Date: 2026-07-20
Fail Date: 2026-07-08
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: F-150
Model Year: 2016
Summary
The contact owns a 2016 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted from fifth gear to a lower gear. Additionally, the contact stated that while at a complete stop, the vehicle remained stuck in fifth gear, requiring the driver to shift into park(P) until the vehicle responded as intended. The check engine and powertrain warning lights illuminated. The driver was then able to resume driving. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train), and the vehicle was taken to the dealer, where the powertrain control module software update was completed; however, the molded leadframe was not replaced. The contact stated that the failure recurred while driving two days later. The dealer was notified of the failure and advised the contact to return the vehicle for verification that the software update was successfully completed, and the contact was informed that any additional repairs would be at the owner's expense. The manufacturer was notified of the failure, and a case was filed. The vehicle was not repaired. The failure mileage was approximately 179,100.
Read More...NHTSA ID Number: 11751574
Complaint Date: 2026-07-20
Fail Date: 2026-06-17
Manufacturer Name: BMW of North America, LLC
Vehicle Make: BMW
Vehicle Model: 430I
Model Year: 2026
Summary
One year after purchasing this new vehicle, the two rear tires were worn to 4/32nds. The dealer advised they need to be replaced. I am [XXX], with no accelerated starts or hard braking, so after one year and 7,500 miles, the rear tires were up for replacement. The dealer reluctantly did a forced balance, which I paid for and BMW Corporate reimbursed. They did not do anything for toe/camber. I do not know if they were out of spec from the factory for balance, toe/camber/alignment or if the tires were faulty. The dealers' only guidance was to replace. So I went to a Firestone dealer and had the tires replaced 255/35R19 96Y for $200 less than the BMW dealer wanted to sell them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ID Number: 11751573
Complaint Date: 2026-07-20
Fail Date: 2026-07-18
Manufacturer Name: Tesla, Inc.
Vehicle Make: TESLA
Vehicle Model: MODEL Y
Model Year: 2024
Summary
My car will randomly break while I’m driving straight on a road. It seems to happen when I’m going between 30 and 45 mph. It breaks so hard that if a car behind me was following, they could run into me. Whenever it breaks, I have to put my foot on the accelerator to get the car to go back forward.
Read More...NHTSA ID Number: 11751572
Complaint Date: 2026-07-20
Fail Date: 2026-06-01
Manufacturer Name: Mazda Motor Corp.
Vehicle Make: MAZDA
Vehicle Model: MX-5
Model Year: 2025
Summary
After driving on slight up or down hill with headlights on, I'm getting Headlight malfunction warning on my almost brand new (700 miles) Miata.
Read More...NHTSA ID Number: 11751571
Complaint Date: 2026-07-20
Fail Date: 2026-06-30
Manufacturer Name: Honda (American Honda Motor Co.)
Vehicle Make: HONDA
Vehicle Model: PILOT
Model Year: 2020
Summary
The contact owns a 2020 Honda Pilot. The contact stated that after starting the vehicle, there was an abnormal ticking sound coming from the engine. The vehicle was taken to the local dealer, who examined the engine and discovered metal shavings inside the oil pan and there was engine rod bearing damage. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed of NHTSA Action Number: PE25008 (ENGINE). The contact stated that the vehicle had experienced the failure listed in the NHTSA Action Number. The failure mileage was 46,500.
Search NHTSA Database for Recalls
Search NHTSA Database for (TSB’s) Technical Service Bulletins
Technical Service Bulletins TSB’s List
Search NHTSA Database for Vehicle Investigations
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA
Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU coding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations - 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA AutoAuth: Now supports FCA SGW module for Chrysler, for Jeep, for Dodge (2018+), for Fiat (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Programming): Allows for Ford, for Lincoln, and for Mazda ECU programming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
- Cost-effective ECU Coding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford, for Mazda, and for Lincoln. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
- OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
- 3 Years Software Update, Value for Money: With 3 years of software updates and 22+ languages(no IP restrictions), XTOOL D7S auto scanner code scanner ensures ongoing compatibility for the latest car models and improved diagnostic functions. This all system vehicle diagnostic scanner comes with a 30-day return policy and a 24-month repair for dependable performance. XTOOL are dedicated to your satisfaction, so enjoy seamless support and lifetime expert assistance. Should you encounter any issues or concerns, don’t hesitate to reach out XTOOL. D7S with newest update with 22 languages freely transfer without authorization, check details from setting-language or from XTOOL
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
This product presentation was made with AAWP plugin.