Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11751600
Complaint Date: 2026-07-20
Fail Date: 2026-07-16
Manufacturer Name: Nissan
North America, Inc.
Vehicle Make: NISSAN
Vehicle Model: ROGUE
Model Year: 2024
Summary
The vehicle suddenly lost motive power due to an engine/throttle control failure consistent with defects described in NHTSA Campaigns 26V081 and R25A8/R25A9/R25B1. It entered limp mode and became unable to accelerate. The vehicle is available for inspection. This created a safety risk because the vehicle was stranded in extreme heat for several hours with no access to water or shelter. I became overheated and physically distressed while waiting for assistance. Nissan would not tow the vehicle, so it sat overnight at a warehouse before eventually being transported to a dealership. A dealer confirmed the vehicle entered limp mode but did not complete the recall repair. The vehicle has now been at the dealership for four days without inspection, and I was told it should not have been towed there, so they will not prioritize it. The manufacturer cannot see the open recall because the dealer incorrectly marked it completed. Because the vehicle could not be driven and the defect has not been repaired, I was unable to travel to work and was terminated as a result. Warning lamps and messages appeared immediately before the failure, including reduced engine power and driver assist system unavailable.
NHTSA ID Number: 11751599
Complaint Date: 2026-07-20
Fail Date: 2026-07-06
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: EXPEDITION
Model Year: 2019
Summary
The contact owns a 2019 Ford Expedition. The contact stated that while driving 70 MPH, the message "Vehicle in Park" was displayed. The contact stated that the vehicle unexpectedly shifted into park(P) on two separate occasions. There was an abnormally loud clunking sound coming from the vehicle. The vehicle failed to accelerate. The contact received notification of NHTSA Campaign Number: 26V402000 (Power Train). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 79,000.
Read More...NHTSA ID Number: 11751598
Complaint Date: 2026-07-20
Fail Date: 2026-07-18
Manufacturer Name: General Motors, LLC
Vehicle Make: GMC
Vehicle Model: YUKON XL
Model Year: 2021
Summary
Engine seized while driving on the highway. This is the same engine that is being recalled and GM has said that the vin is not covered. The vehicle stopped running on a major highway with my [XXX] old son in the car. The dealership is saying this is the exact issue that is part of the larger investigation for GM v8 engines. There were no warning lights at all prior to the engine seizing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Read More...NHTSA ID Number: 11751597
Complaint Date: 2026-07-20
Fail Date: 2026-07-18
Manufacturer Name: Kia America, Inc.
Vehicle Make: KIA
Vehicle Model: K5
Model Year: 2021
Summary
The contact owns a 2021 Kia K5. The contact received notification of NHTSA Campaign Number: 25V794000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that while driving approximately 70 MPH, upon further inspection the fuel level was lowering unexpectedly. The check engine warning light was illuminated. The vehicle was taken to a local Auto Zone and was scanned with an OBD2 scanner and diagnosed with a recall-related failure. The vehicle was taken to a local dealer, where it was diagnosed with an expanded fuel tank; however, the vehicle was not repaired because the dealer was short-staffed. The dealer associated the failure with NHTSA Campaign Number: 25V794000 (Fuel System, Gasoline). The manufacturer was made aware of the failure; a case was filed; however, no assistance was provided. The failure mileage was approximately 90,000.
Read More...NHTSA ID Number: 11751596
Complaint Date: 2026-07-20
Fail Date: 2026-07-11
Manufacturer Name: Kia America, Inc.
Vehicle Make: KIA
Vehicle Model: SORENTO
Model Year: 2021
Summary
The vehicle experienced a sudden and dangerous loss of motive power while driving due to a failure of the 8-speed dual-clutch transmission's (DCT) high-pressure electric oil pump causing loss of shifting and dropping to lower gears at a very high rpm and slowing the car almost instantly creating a hazard for a crash with following vehicles. This vehicle was previously serviced under Kia Safety Recall Campaign SC250 (NHTSA ID: 22V-760). However, the initial recall remedy failed to permanently resolve the underlying defect. Despite the recall work being marked as completed, the transmission component has failed again.
NHTSA ID Number: 11751595
Complaint Date: 2026-07-20
Fail Date: 2026-07-20
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: JEEP
Vehicle Model: GRAND CHEROKEE
Model Year: 2022
Summary
I just experienced a 2nd engine stall event. I was driving thru a neighborhood at 25 mph in 5th gear, lifted off the gas pedal as I approached a 90 degree uphill turn, and in the middle of the turn (approx 20 mph) the engine stalled and I lost all propulsion. I retired from Stellantis after 16 years working as a contract transmission calibrator, so I am very familiar with what happened. When I lifted off the gas pedal the engine attempted to enter decel fuel shut off (dfso). I was watching the real time gas mileage and right before the corner I saw the mpg approaching 99 mpg (a clear indication the engine is entering fuel shut off). A second later the real time mpg started decreasing (indicating it was attempted to exit dfso) when the stall occurred. This is a MAJOR SAFETY ISSUE in need of a recall.
Read More...NHTSA ID Number: 11751594
Complaint Date: 2026-07-20
Fail Date: 2024-07-01
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: F-150
Model Year: 2018
Summary
The contact owns a 2018 Ford F-150. The contact stated that while driving at various speeds, the transmission failed to shift properly, the RPM revved abnormally, and produced uncontrollable power to the engine. No warning lights were illuminated. The failure was a recurring failure. The vehicle was taken to an independent mechanic, where it was stated to the contact that the transmission fluid was discolored and needed to be replaced. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
NHTSA ID Number: 11751593
Complaint Date: 2026-07-20
Fail Date: 2026-07-10
Manufacturer Name: Honda (American Honda Motor Co.)
Vehicle Make: HONDA
Vehicle Model: CR-V
Model Year: 2025
Summary
The contact owns a 2025 Honda CR-V. The contact stated that while driving on a toll road, there was an abnormally loud sound coming from the engine and vehicle started losing automotive power and the vehicle decelerated unintendedly. The vehicle was later towed to a local dealer who inspected the engine and discovered metal shavings inside the engine oil. The cause of the engine failure was not yet determined, and the vehicle was not yet repaired. The manufacturer was notified of the failure. No further information was available. The failure mileage was 980.
NHTSA ID Number: 11751592
Complaint Date: 2026-07-20
Fail Date: 2026-07-15
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: EXPLORER
Model Year: 2022
Summary
Driving down the highway at 60 mph and the sunroof exploded. No cars in front of me and nothing in on coming lane . I was on a newer road no big bumps. Sounded like a shot gun went off glass all over
Read More...NHTSA ID Number: 11751591
Complaint Date: 2026-07-20
Fail Date: 2026-05-19
Manufacturer Name: Honda (American Honda Motor Co.)
Vehicle Make: HONDA
Vehicle Model: ACCORD
Model Year: 2015
Summary
Odometer Fraud. The contact purchased a 2015 Honda Accord. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 166,907 and at the time of registration, it was discovered that the mileage was 285,636.
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