Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11751590
Complaint Date: 2026-07-20
Fail Date: 2025-07-01
Manufacturer Name: Chrysler
(FCA
US, LLC)
Vehicle Make: JEEP![]()
Vehicle Model: GRAND CHEROKEE
Model Year: 2017
Summary
After purchasing the Jeep Cherokee Laredo 2017 in 2024, The jeep
immediately in November/2024 started giving problems with the engine, I did report these issues to Belise Kia
in West Springfield, Ma, after I dropped of the Jeep in July/2025, I was told that the jeep needed a new engine. In January/2026 I got the jeep
back, but the issues remain. I`ve tried to do the inspection and the Jeep
failed due to PO349, PO345, UO415 and P1009 sensors. I did report these issues to Belise Kia
and their response was " we did what we need to do with the Jeep which it was changed the engine. But the engine does not appear to be replaced. I do not know what else to do.
NHTSA ID Number: 11751589
Complaint Date: 2026-07-20
Fail Date: 2026-07-01
Manufacturer Name: Tesla, Inc.
Vehicle Make: TESLA![]()
Vehicle Model: MODEL Y
Model Year: 2024
Summary
This vehicle is hacked along with app. it's unsafe to drive at this point. I have contacted Tesla
they are no help. my tesla
app is hacked and the vehicle
NHTSA ID Number: 11751588
Complaint Date: 2026-07-20
Fail Date: 2026-07-10
Manufacturer Name: Tesla
, Inc.
Vehicle Make: TESLA
Vehicle Model: MODEL 3
Model Year: 2021
Summary
I am reporting a safety concern regarding the glovebox fascia on my Tesla
Model 3. The material on the glovebox trim is peeling and separating, which appears to be caused by prolonged exposure to heat inside the vehicle. The peeling fascia creates concerns about the durability and integrity of the interior component, as the material may continue to deteriorate over time. Loose or damaged trim could potentially interfere with the proper use of the glovebox, create sharp edges, or become a distraction while driving. I am requesting that Tesla inspect the affected area and determine the appropriate repair or replacement to ensure the vehicle remains safe and maintains proper interior component quality.
NHTSA ID Number: 11751587
Complaint Date: 2026-07-20
Fail Date: 2026-07-07
Manufacturer Name: Toyota
Motor Corporation
Vehicle Make: LEXUS![]()
Vehicle Model: LS
Model Year: 2018
Summary
At 55,310 miles the car stalled without warning while driving at low speed. The car was towed to a Lexus
dealership and it was reported by the dealer after inspection that the engine had seized. The vehicle is available for inspection. The motor failed while driving the vehicle. The V35A-FTS engine has numerous reports of main bearing failure and is subject to a recall for other models that have this engine, however, the Lexus
LS500 model is not included in the recall despite having the same/similar catastrophic engine failure with low miles. Lexus
corporate has been notified and has contacted the dealer directly regarding the failure. There were no warning lights, no engine sounds, and no indications that there were any issues with the engine.
NHTSA ID Number: 11751586
Complaint Date: 2026-07-20
Fail Date: 2026-07-18
Manufacturer Name: Toyota
Motor Corporation
Vehicle Make: TOYOTA
Vehicle Model: CAMRY HYBRID![]()
Model Year: 2026
Summary
I had just bought the car from the Dealer and was to drive it back home. I got about 30 miles from the Dealership and the check engine light came on. It stated malfunction in the awd system so now on two wheel drive then it stated start control malfunction and finally hybrid
system malfunction. I returned it to the dealership and they said that the first diagnostic stated it was throwing high voltage. Looking on line when I got home I noticed the recall of many Toyota
camrys for the loose bolt causing this issue and there is yet to be a fix for it. The manufacturer should take all those cars back so they cannot be sold and cause a risk till they can fix it. It makes a dealership look bad and puts innocent people at risk if they are not aware of the issue.
NHTSA ID Number: 11751585
Complaint Date: 2026-07-20
Fail Date: 2026-07-11
Manufacturer Name: Ford
Motor Company
Vehicle Make: FORD![]()
Vehicle Model: EXPLORER
Model Year: 2026
Summary
The contact owns a 2026 Ford
Explorer. While the contact's wife was driving 60 MPH, the instrument cluster independently turned off. The vehicle was taken to the dealer where it was diagnosed with a software malfunction. The contact was informed that the unknown software needed to be updated. The vehicle was repaired; however, the failure reoccurred. In addition, the contact stated that only the fuel gauge and the speed odometer operated as needed. The vehicle was taken back to the dealer where the vehicle was diagnosed with an unknown software malfunction. The contact was informed that the software needed to be updated. The vehicle was repaired. The contact was informed that the software update was completed, and the system was rebooted. The contact was not satisfied with the repair. The contact researched and inquired about the APIM board being replaced to prevent the failure from reoccurring. The contact was informed that the manufacturer did not approve of the repair. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 1,000.
NHTSA ID Number: 11751584
Complaint Date: 2026-07-20
Fail Date: 2026-07-01
Manufacturer Name: Honda (American Honda Motor Co.)
Vehicle Make: HONDA![]()
Vehicle Model: CR-V
Model Year: 2018
Summary
While driving straight and then attempting to make a Lane Change or take an Off Ramp or On Ramp the Steering would require extra effort to make the vehicle do what was needed. The Assist Features were OFF at the time. I took the vehicle into Jim White Honda
, Maumee, OH and what they found was in line with the 2017, 2018 Honda
CRV recall for "STICKY STEERING". They informed me that my VIN was not included in the recall even though it demonstrated the same problem and the procedure to repair the vehicle was the exact procedure in the recall. How can the Recall exclude certain VIN numbers when the exhibit the same issue as the recall?
NHTSA ID Number: 11751583
Complaint Date: 2026-07-20
Fail Date: 2026-07-19
Manufacturer Name: Honda
(American Honda
Motor Co.)
Vehicle Make: ACURA![]()
Vehicle Model: RSX
Model Year: 2002
Summary
Duralast 12volt battery post are smaller than they should be. It cause the battery terminal to came loose after a hard bump on the road. It resulted in my car losing power steering.
Read More...NHTSA ID Number: 11751582
Complaint Date: 2026-07-20
Fail Date: 2020-01-02
Manufacturer Name: Subaru
of America, Inc.
Vehicle Make: SUBARU![]()
Vehicle Model: OUTBACK
Model Year: 2019
Summary
Driver controls for windows do not work for front windows .. Can not put windows down. Therefore if window on passenger side or driver side gets foggy, can not lower to see out Dealer has stated that there is dirt in window. Not dirt , bad window motor per my experience. This has been occurring for about 2/3 years.
Read More...NHTSA ID Number: 11751581
Complaint Date: 2026-07-20
Fail Date: 2026-07-20
Manufacturer Name: Toyota
Motor Corporation
Vehicle Make: TOYOTA![]()
Vehicle Model: TACOMA
Model Year: 2022
Summary
Long crank start. Loss of power. Stalling. Priming fuel system 3x before cranking results in normal start. Suspect low pressure fuel pump failure 115k km/ 70k miles
Read More...Search NHTSA Database for Recalls
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