Complaints List

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.



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NHTSA ID Number: 11751590

Complaint Date: 2026-07-20

Fail Date: 2025-07-01

Manufacturer Name: ChryslereBay logo (FCAeBay logo US, LLC)

Vehicle Make: JEEPeBay logo

Vehicle Model: GRAND CHEROKEE

Model Year: 2017


Summary

After purchasing the Jeep Cherokee Laredo 2017 in 2024, The jeepeBay logo immediately in November/2024 started giving problems with the engine, I did report these issues to Belise KiaeBay logo in West Springfield, Ma, after I dropped of the Jeep in July/2025, I was told that the jeep needed a new engine. In January/2026 I got the jeepeBay logo back, but the issues remain. I`ve tried to do the inspection and the JeepeBay logo failed due to PO349, PO345, UO415 and P1009 sensors. I did report these issues to Belise KiaeBay logo and their response was " we did what we need to do with the Jeep which it was changed the engine. But the engine does not appear to be replaced. I do not know what else to do.

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NHTSA ID Number: 11751589

Complaint Date: 2026-07-20

Fail Date: 2026-07-01

Manufacturer Name: Tesla, Inc.

Vehicle Make: TESLAeBay logo

Vehicle Model: MODEL Y

Model Year: 2024


Summary

This vehicle is hacked along with app. it's unsafe to drive at this point. I have contacted TeslaeBay logo they are no help. my teslaeBay logo app is hacked and the vehicle

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NHTSA ID Number: 11751588

Complaint Date: 2026-07-20

Fail Date: 2026-07-10

Manufacturer Name: TeslaeBay logo, Inc.

Vehicle Make: TESLA

Vehicle Model: MODEL 3

Model Year: 2021


Summary

I am reporting a safety concern regarding the glovebox fascia on my TeslaeBay logo Model 3. The material on the glovebox trim is peeling and separating, which appears to be caused by prolonged exposure to heat inside the vehicle. The peeling fascia creates concerns about the durability and integrity of the interior component, as the material may continue to deteriorate over time. Loose or damaged trim could potentially interfere with the proper use of the glovebox, create sharp edges, or become a distraction while driving. I am requesting that Tesla inspect the affected area and determine the appropriate repair or replacement to ensure the vehicle remains safe and maintains proper interior component quality.

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NHTSA ID Number: 11751587

Complaint Date: 2026-07-20

Fail Date: 2026-07-07

Manufacturer Name: ToyotaeBay logo Motor Corporation

Vehicle Make: LEXUSeBay logo

Vehicle Model: LS

Model Year: 2018


Summary

At 55,310 miles the car stalled without warning while driving at low speed. The car was towed to a LexuseBay logo dealership and it was reported by the dealer after inspection that the engine had seized. The vehicle is available for inspection. The motor failed while driving the vehicle. The V35A-FTS engine has numerous reports of main bearing failure and is subject to a recall for other models that have this engine, however, the LexuseBay logo LS500 model is not included in the recall despite having the same/similar catastrophic engine failure with low miles. LexuseBay logo corporate has been notified and has contacted the dealer directly regarding the failure. There were no warning lights, no engine sounds, and no indications that there were any issues with the engine.

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NHTSA ID Number: 11751586

Complaint Date: 2026-07-20

Fail Date: 2026-07-18

Manufacturer Name: ToyotaeBay logo Motor Corporation

Vehicle Make: TOYOTA

Vehicle Model: CAMRY HYBRIDeBay logo

Model Year: 2026


Summary

I had just bought the car from the Dealer and was to drive it back home. I got about 30 miles from the Dealership and the check engine light came on. It stated malfunction in the awd system so now on two wheel drive then it stated start control malfunction and finally hybrideBay logo system malfunction. I returned it to the dealership and they said that the first diagnostic stated it was throwing high voltage. Looking on line when I got home I noticed the recall of many ToyotaeBay logo camrys for the loose bolt causing this issue and there is yet to be a fix for it. The manufacturer should take all those cars back so they cannot be sold and cause a risk till they can fix it. It makes a dealership look bad and puts innocent people at risk if they are not aware of the issue.

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NHTSA ID Number: 11751585

Complaint Date: 2026-07-20

Fail Date: 2026-07-11

Manufacturer Name: FordeBay logo Motor Company

Vehicle Make: FORDeBay logo

Vehicle Model: EXPLORER

Model Year: 2026


Summary

The contact owns a 2026 FordeBay logo Explorer. While the contact's wife was driving 60 MPH, the instrument cluster independently turned off. The vehicle was taken to the dealer where it was diagnosed with a software malfunction. The contact was informed that the unknown software needed to be updated. The vehicle was repaired; however, the failure reoccurred. In addition, the contact stated that only the fuel gauge and the speed odometer operated as needed. The vehicle was taken back to the dealer where the vehicle was diagnosed with an unknown software malfunction. The contact was informed that the software needed to be updated. The vehicle was repaired. The contact was informed that the software update was completed, and the system was rebooted. The contact was not satisfied with the repair. The contact researched and inquired about the APIM board being replaced to prevent the failure from reoccurring. The contact was informed that the manufacturer did not approve of the repair. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 1,000.

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NHTSA ID Number: 11751584

Complaint Date: 2026-07-20

Fail Date: 2026-07-01

Manufacturer Name: Honda (American Honda Motor Co.)

Vehicle Make: HONDAeBay logo

Vehicle Model: CR-V

Model Year: 2018


Summary

While driving straight and then attempting to make a Lane Change or take an Off Ramp or On Ramp the Steering would require extra effort to make the vehicle do what was needed. The Assist Features were OFF at the time. I took the vehicle into Jim White HondaeBay logo, Maumee, OH and what they found was in line with the 2017, 2018 HondaeBay logo CRV recall for "STICKY STEERING". They informed me that my VIN was not included in the recall even though it demonstrated the same problem and the procedure to repair the vehicle was the exact procedure in the recall. How can the Recall exclude certain VIN numbers when the exhibit the same issue as the recall?

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NHTSA ID Number: 11751583

Complaint Date: 2026-07-20

Fail Date: 2026-07-19

Manufacturer Name: HondaeBay logo (American HondaeBay logo Motor Co.)

Vehicle Make: ACURAeBay logo

Vehicle Model: RSX

Model Year: 2002


Summary

Duralast 12volt battery post are smaller than they should be. It cause the battery terminal to came loose after a hard bump on the road. It resulted in my car losing power steering.

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NHTSA ID Number: 11751582

Complaint Date: 2026-07-20

Fail Date: 2020-01-02

Manufacturer Name: SubarueBay logo of America, Inc.

Vehicle Make: SUBARUeBay logo

Vehicle Model: OUTBACK

Model Year: 2019


Summary

Driver controls for windows do not work for front windows .. Can not put windows down. Therefore if window on passenger side or driver side gets foggy, can not lower to see out Dealer has stated that there is dirt in window. Not dirt , bad window motor per my experience. This has been occurring for about 2/3 years.

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NHTSA ID Number: 11751581

Complaint Date: 2026-07-20

Fail Date: 2026-07-20

Manufacturer Name: ToyotaeBay logo Motor Corporation

Vehicle Make: TOYOTAeBay logo

Vehicle Model: TACOMA

Model Year: 2022


Summary

Long crank start. Loss of power. Stalling. Priming fuel system 3x before cranking results in normal start. Suspect low pressure fuel pump failure 115k km/ 70k miles

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Recalls List


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THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT - All System Scan Tool with Bluetooth 5.0, 3000+ Active Tests,ECU Coding, 34+ Services, FCA, CAN-FD and DoIP, Wireless Update
108 Reviews
THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT - All System Scan Tool with Bluetooth 5.0, 3000+ Active Tests,ECU Coding, 34+ Services, FCA, CAN-FD and DoIP, Wireless Update
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