Complaints List

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.



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NHTSA ID Number: 11751366

Complaint Date: 2026-07-19

Fail Date: 2026-07-12

Manufacturer Name: KiaeBay logo America, Inc.

Vehicle Make: KIAeBay logo

Vehicle Model: SOUL

Model Year: 2016


Summary

Check engine light came on and car was out of oil even though an oil change was done about a month ago. Catalytic converter was replaced once already. Per mechanic excess heat caused out to leak catalytic converter needs replacing again and now engine is damaged as all engine oil leaks out where it cannot be detected on ground. Danger of fire according to recall sc176 and mechanic. Car was smoking so it has been parked for safety to avoid fire

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NHTSA ID Number: 11751365

Complaint Date: 2026-07-19

Fail Date: 2026-07-19

Manufacturer Name: SubarueBay logo of America, Inc.

Vehicle Make: SUBARUeBay logo

Vehicle Model: CROSSTREK

Model Year: 2026


Summary

The 2026 SubarueBay logo crosstrek was sitting in the garage since 07/17/2026. I went out on 07/19/2026 to go to church. I tried to start it and it clicked rapidly like the battery didn't have enough juice to actually start it.

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NHTSA ID Number: 11751364

Complaint Date: 2026-07-19

Fail Date: 2026-06-27

Manufacturer Name: ChryslereBay logo (FCAeBay logo US, LLC)

Vehicle Make: RAMeBay logo

Vehicle Model: 1500

Model Year: 2014


Summary

I am submitting a safety complaint regarding my 2014 Ram 1500 Tradesman. While driving, the vehicle suddenly experienced a complete loss of power steering without any warning. At the same time, the power steering warning light began flashing and the dashboard lights started flicker. Because the power steering failed unexpectedly, I was unable to steer the truck normally. We nearly crashed into a store because the vehicle would not turn as needed. This created an immediate and serious safety hazard that could have resulted in severe injuries or fatalities. The simultaneous loss of power steering and electrical issues, including the flickering dashboard lights, suggest a possible failure affecting critical vehicle systems. This defect occurred without warning and made the vehicle unsafe to operate. I am requesting that the National Highway Traffic Safety Administration (NHTSA) investigate this issue, as it presents a significant safety risk and could affect other owners of 2014 RameBay logo 1500 trucks.

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NHTSA ID Number: 11751363

Complaint Date: 2026-07-19

Fail Date: 2026-07-19

Manufacturer Name: ChryslereBay logo (FCAeBay logo US, LLC)

Vehicle Make: RAMeBay logo

Vehicle Model: 1500

Model Year: 2021


Summary

NHTSA Vehicle Safety Complaint I am submitting this complaint to request that the National Highway Traffic Safety Administration investigate a potential safety defect involving the dashboard on my 2021 RameBay logo TRX. The dashboard on my vehicle has developed significant bubbling and delamination in the area of the passenger-side airbag deployment seam. While the manufacturer and dealership have characterized this condition as a cosmetic issue, I believe this assessment fails to address the potential safety implications associated with deformation of the dashboard in a critical airbag deployment zone.The passenger airbag is engineered to deploy through a designated seam in the dashboard. When the dashboard material bubbles, separates, warps, or delaminates in this area, there is a reasonable concern that the airbag's intended deployment path could be altered or obstructed. Any interference with the airbag's deployment could reduce its effectiveness or create an additional hazard to vehicle occupants during a collision.I recognize that I cannot determine whether my specific vehicle's airbag performance has been affected without engineering analysis or crash testing. However, I believe the condition presents a legitimate safety concern that warrants investigation because it involves a safety-critical component designed to protect occupants during a crash.I have also become aware that numerous owners of RameBay logo trucks have reported similar dashboard bubbling and delamination, suggesting this may not be an isolated incident but rather a recurring defect. If this condition is widespread and occurs in the airbag deployment area, it raises concerns that extend beyond appearance and into occupant safety.The purpose of this complaint is not simply to seek a cosmetic repair. My concern is that a defect affecting the dashboard in the passenger airbag deployment zone has the potential to compromise the proper operation of a federally required safety system.

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NHTSA ID Number: 11751362

Complaint Date: 2026-07-19

Fail Date: 2026-07-13

Manufacturer Name: General MotorseBay logo, LLC

Vehicle Make: CHEVROLETeBay logo

Vehicle Model: SILVERADO 1500

Model Year: 2019


Summary

I had a complete loss of steering and had to have the truck towed to the dealership. This could have caused a very serious accident. There was no previous warning - it just went out. The dealership charged me $2183 to replace the steering gear. According to the literature, the steering function should last to well past 100K miles (my truck had 66,552 miles on it). In addition, there are multiple reports of steering going out online - perhaps a recall is in order. The literature also states that if diagnostic code C1599 then the steering rack is completely fine mechanically but it has simply lost its electrical connection. That is the code that the dealership saw - it sounds like the fix could have been much simpler and cheaper.

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NHTSA ID Number: 11751361

Complaint Date: 2026-07-19

Fail Date: 2026-07-18

Manufacturer Name: HondaeBay logo (American Honda Motor Co.)

Vehicle Make: HONDAeBay logo

Vehicle Model: CIVIC

Model Year: 2017


Summary

I just purchased a 2017 HondaeBay logo Civic yesterday that seems to be experiencing issues similar to the electric power steering (EPS) malfunction involved in Honda’s EPS gearbox recall, even though my VIN is not included. The steering becomes stiff and jerky when trying to turn the wheel, particularly at higher speeds (especially on the highway) and when trying to slightly move the wheel to remain in the lanes. The condition occurs consistently and has made it difficult to maintain proper control of the vehicle, which is super concerning for me. This creates a safety risk because the steering does not respond smoothly or predictably. I purchased this car yesterday at around 75k miles, and I noticed it immediately once I hit the highway. After doing some research I see that many others are experiencing the same issue, as well as it already being a widely known issue with Honda hence their initial recall. I believe this defect should be investigated and expanded to my vin because myself and other owners are experiencing the same problem outside the current recall population.

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NHTSA ID Number: 11751360

Complaint Date: 2026-07-19

Fail Date: 2026-07-19

Manufacturer Name: KiaeBay logo America, Inc.

Vehicle Make: KIAeBay logo

Vehicle Model: SELTOS

Model Year: 2025


Summary

KiAeBay logo started a system update while I was driving on a busy road which caused complete loss of engine power and all electrical. This is nuts. What if you’re on the highway driving 70 mph and this happens?

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NHTSA ID Number: 11751359

Complaint Date: 2026-07-19

Fail Date: 2026-07-16

Manufacturer Name: TeslaeBay logo, Inc.

Vehicle Make: TESLAeBay logo

Vehicle Model: MODEL 3

Model Year: 2025


Summary

While out on vacation in [XXX] on XXX at around 11 am I had just finished charging the Tesla at a supercharging station. I was headed to go eat breakfast at the intersection of [XXX] and XXX on the right lane. I stopped briefly prior to making a right onto [XXX]. Upon making the right turn the vehicle kept turning all the way right and making a sharp right turn instead of a soft right. When I noticed the sharp right turn I tried to turn the steering wheel towards the left but the steering wheel was locked and it wouldn't respond. The car drove me into a concrete barricade and caused a collision. My children were in the car and thankfully no one in my vehicle was seriously injured nor were there any pedestrians on the sidewalk near the barricade. I contacted TeslaeBay logo for the repair and investigation into why the steering wheel locked. TeslaeBay logo has not provided a loaner vehicle in the meantime despite my frequent requests. This incident is a serious and critical safety issue that may have caused deaths had I been traveling at a higher rate of speed or been on the highway heading back to [XXX]. The strange thing is that this vehicle is still under warranty with TeslaeBay logo and had been working just fine without any issues since I got the vehicle in XXX. No warning messages, or symptoms to indicate any malfunction. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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NHTSA ID Number: 11751358

Complaint Date: 2026-07-19

Fail Date: 2026-07-19

Manufacturer Name: HondaeBay logo (American Honda Motor Co.)

Vehicle Make: HONDAeBay logo

Vehicle Model: ODYSSEY

Model Year: 2025


Summary

When stopped at a red light today, our minivan's Auto Idle Stop (AIS) system stopped the engine with the brakes depressed (as advertised). Once the light turned green, the driver released the brake to re-engage the motor, but the starter did no restart the minivan and a battery light flashed on. The start button had to be pressed several (~4) times to get the motor to restart and to turn the battery light off.

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NHTSA ID Number: 11751357

Complaint Date: 2026-07-19

Fail Date: 2026-07-16

Manufacturer Name: FordeBay logo Motor Company

Vehicle Make: FORDeBay logo

Vehicle Model: ESCAPE

Model Year: 2020


Summary

The tire pressure warning indicator started to come on indicating the front driver side tire is the one causing the alarm. This is dangerously we check the tire pressure on each tire on each individual tire every third day. Our 2020 FordeBay logo Escape is parked in the garage. I cannot drive myself currently. I am rehabbing from a severly torn rotor and biscep. My spouse brought this to my attention. She was very afraid and wanted to park the car and have it towed.

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Recalls List


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Technical Service Bulletins TSB’s List


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Investigations List



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