Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11766021
Complaint Date: 2026-09-22
Fail Date: 2026-07-29
Manufacturer Name: BMW of North America, LLC
Vehicle Make: BMW
Vehicle Model: 430I
Model Year: 2017
Summary
Small drops of liquid from the crankcase ventilation system Are dripping onto the water pump's electrical plug connector which can be a electrical fire risk. Can cause false “low coolant” reading due to corroded wires but there is not loss of coolant
Read More...NHTSA ID Number: 11766020
Complaint Date: 2026-09-22
Fail Date: 2026-06-06
Manufacturer Name: Toyota Motor Corporation
Vehicle Make: TOYOTA
Vehicle Model: HIGHLANDER
Model Year: 2019
Summary
About 2 months ago we noticed that the driver side seat has a rubture on the right side of the seat and the metal plate has a sharp side which is cutting the cloth of the seat plus the seat has begin to be to saggy and loose
Read More...NHTSA ID Number: 11766019
Complaint Date: 2026-09-22
Fail Date: 2026-08-13
Manufacturer Name: Hyundai Motor America
Vehicle Make: HYUNDAI
Vehicle Model: SANTA FE
Model Year: 2024
Summary
Passenger front seat belt. If the seat belt would have been used , due to the area that is coming apart and there would be an accident, the belt could come apart. The dealer refused to even take pictures or call the manufacturer. I called the manufacturer myself and basically all they have done is put the issue on a back burner. I’ve ask for a higher level person. They said that they didn’t have a phone number for them . But they would put notes on the account to have someone call me . A week or so goes by, they called asking if the vehicle was still at the dealer, I told her no because we have to have it to go to work . At the 2 nd trip to the dealership, after she said to take it in, they acted like they never got a call from the manufacturer. They said that they were going to take pictures this time and send them in . I also took pictures this time and the last time. The dealership called their supplier in Dallas and said it was on back order, and it could take as long as a year to get one . When I talked to the manufacturer representative, I told her I made 1 call and they had one . If I found one , why couldn’t the dealership do the same thing . My understanding is that they are saying it’s because it has 62,000 miles at the time . Barely over the 60,000 . We took it in to have it serviced and to have the seat belt recall checked . I guess the date would have been about [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Read More...NHTSA ID Number: 11766018
Complaint Date: 2026-09-22
Fail Date: 2026-03-07
Manufacturer Name: Chrysler (FCA
US, LLC)
Vehicle Make: DODGE
Vehicle Model: CHARGER EV
Model Year: 2025
Summary
Vehicle Repossession
Read More...NHTSA ID Number: 11766017
Complaint Date: 2026-09-22
Fail Date: 2026-09-18
Manufacturer Name: Nissan North America, Inc.
Vehicle Make: NISSAN
Vehicle Model: MURANO
Model Year: 2010
Summary
This is the second set of sunvisors on my Murano definite safety hazard when hitting a slight bump in the road, they fall down blocking your vision all of a sudden. While driving, I have to push it back up and most of the time it falls right back down. This is something that Nissan should be held accountable for as $200 a set is very expensive when they keep breaking. If I get hurt because of them in a car accident, I will be suing Nissan.
Read More...NHTSA ID Number: 11766016
Complaint Date: 2026-09-21
Fail Date: 2026-09-15
Manufacturer Name: Mercedes-Benz USA, LLC
Vehicle Make: MERCEDES BENZ
Vehicle Model: AMG GLE53 4MATIC
Model Year: 2026
Summary
I am writing regarding my 2026 AMG GLE53 Coupe. It has 6,000 miles. On XXX I was driving from [XXX] to [XXX]. On the drive up the Collision Alert engaged. It terrified me, as I had no idea what had happened. The car continued to drive normally, so I proceeded. When I was about to drive down a decline of approximately 7% grade, the brake light came on. Shortly after, the engine light came on. I reached my destination (one more mountain pass) as the car drove normally. I contacted the service department at the Mercedes Benz of Littleton. I was told to wait a few days to see if it reset. When I turned on the car the next day, the brakes were extremely compromised. I had to literally push my foot through the floorboard to get it to stop, Fortunately, this was only in my driveway at 3 miles an hour. I called Mercedes and the car was towed 100 miles back down to [XXX]. I have extreme anxiety levels thinking about what would have happened had I been driving through the mountains and the brakes had failed. They told me that the vacuum sensor had stopped communicating. (Although with all of the other sensors that engaged, I’m not sure that this is the only thing wrong) I have no faith in this car and no longer want to drive it. The dealer will only give me a very low trade-in amount for the car. It is important to know that this is the third time something has happened with the car. The first car that I purchased (same year/make/model) had a “Limp Mode” alert come in shortly after driving it off the lot. The service department could not figure out why. Mercedes of [XXX] bought the car back from me and ordered a new one. I took possession of the new car in February, 2026. In May, the 48V Battery failure alert came on. The latest incident has left me with absolutely no confidence in the car or a desire to continue driving it. This is a serious failure which clearly could have had catastrophic consequences. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ID Number: 11766015
Complaint Date: 2026-09-21
Fail Date: 2026-09-19
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: RAM
Vehicle Model: 1500
Model Year: 2017
Summary
The power steering completely stopped working during normal driving conditions. It is not a blown fuse, as those have been checked. My safety and the safety of others on the road was impaired by the sudden loss of power steering. The warning of servicing power steering only came on AFTER the power steering was lost. There were no prior symptoms that would have let us know there was any kind of issue with the steering.
Read More...NHTSA ID Number: 11766014
Complaint Date: 2026-09-21
Fail Date: 2026-09-21
Manufacturer Name: General Motors, LLC
Vehicle Make: CHEVROLET
Vehicle Model: COLORADO
Model Year: 2023
Summary
After shifting to drive the vehicle had no brakes. A week or so earlier the check engine light came on. Messages on the screen said brake system failure along with other messages. Took to dealership, an update was installed. Last Wednesday engine light reappeared with the same messages but didn’t have time to return it to the dealership so parked it until today. Today was the brake failure. Returned to dealership, they replaced the battery and said the brake issue is fixed. I’m not convinced this fixed the issue and believe this could get someone seriously injured or killed.
Read More...NHTSA ID Number: 11766013
Complaint Date: 2026-09-21
Fail Date: 2025-09-23
Manufacturer Name: Mercedes-Benz USA, LLC
Vehicle Make: MERCEDES-BENZ
Vehicle Model: C 300
Model Year: 2019
Summary
The M264 2.0L engine suffered a catastrophic internal failure. While making a left turn at an intersection, the vehicle suddenly shut off and stalled, leaving the car stranded in active traffic and creating an immediate safety risk. Prior to the shutdown, the check engine light came on accompanied by severe shaking and misfires. The vehicle was inspected by an authorized dealership service center, which confirmed complete engine failure. Mercedes-Benz issued a 15-year/150,000-mile extended warranty for the M264 exhaust valve and cylinder head assembly, but warranty coverage was refused because the cylinder defect progressed to total engine destruction. The vehicle remains available for inspection upon request.
Read More...NHTSA ID Number: 11766012
Complaint Date: 2026-09-21
Fail Date: 2026-09-09
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: EDGE
Model Year: 2017
Summary
Engine started with rough idle after setting and misfired. White smoke from exhaust consistent with coolant intrusion.
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