Complaints List

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.



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NHTSA ID Number: 11751213

Complaint Date: 2026-07-17

Fail Date: 2026-07-06

Manufacturer Name: FordeBay logo Motor Company

Vehicle Make: FORDeBay logo

Vehicle Model: FUSION

Model Year: 2011


Summary

The vehicle experienced a sudden, complete failure of the electronic power steering assist while operating, resulting in a dangerous increase in steering effort and an immediate safety hazard. A professional OBD-II diagnostic scan retrieved active trouble codes C1277-20 (Steering Wheel Angle Sensor Signal Failure) and C1963-20 (Stability Control Inhibit Warning). This internal sensor failure matches the exact physical defect detailed in NHTSA Campaign Number 15V340000 (FordeBay logo Recall 15S18). FordeBay logo Corporate and the local dealership refuse to authorize a hardware replacement because they claim a software update completed in 2015 closed the recall on this VIN, despite the software patch failing to prevent the underlying physical hardware failure.

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NHTSA ID Number: 11751212

Complaint Date: 2026-07-17

Fail Date: 2026-07-16

Manufacturer Name: Thor Motor CoacheBay logo

Vehicle Make: THOR MOTOR COACHeBay logo

Vehicle Model: INCEPTION

Model Year: 2023


Summary

Our towing frame hitch receiver sheared off on one side.

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NHTSA ID Number: 11751211

Complaint Date: 2026-07-17

Fail Date: 2026-07-01

Manufacturer Name: ChryslereBay logo (FCAeBay logo US, LLC)

Vehicle Make: RAMeBay logo

Vehicle Model: 1500

Model Year: 2014


Summary

I am reporting a safety concern with my 2014 RameBay logo 1500, which recently reached 100,000 miles. The ABS module has failed, and replacement parts are not available to repair this critical safety system. Many other RameBay logo owners appear to be experiencing the same issue. Additionally, my airbag warning light is on, creating further concerns about vehicle safety. A failure of essential safety systems with no available repair solution is unacceptable. I urge RameBay logo/Stellantis to make parts available and resolve this issue as soon as possible to ensure the safety of drivers and passengers.

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NHTSA ID Number: 11751210

Complaint Date: 2026-07-17

Fail Date: 2026-07-13

Manufacturer Name: Ford Motor Company

Vehicle Make: FORD

Vehicle Model: ESCAPE

Model Year: 2020


Summary

While driving intermittent wipers started. After only 4-5 inches in motion, they began stuttering until reaching about ¾ of the full elevation. At that point they stalled. I turned them on, which made no change. When turning off, they returned to the lowered or of position. If it had been raining, my visibility would have been severely impacted. This action continues after 3 days. I learned there is an issued recall for this issue in the same year/make/model, but my VIN / vehicle is not yet covered.

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NHTSA ID Number: 11751209

Complaint Date: 2026-07-17

Fail Date: 2026-07-17

Manufacturer Name: HondaeBay logo (American HondaeBay logo Motor Co.)

Vehicle Make: HONDA

Vehicle Model: PROLOGUE

Model Year: 2024


Summary

Known design flaw of the CV joint failing under the weight of the vehicle causing a clicking sound when turning and eventually rendering the vehicle useless.

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NHTSA ID Number: 11751208

Complaint Date: 2026-07-17

Fail Date: 2026-06-22

Manufacturer Name: HondaeBay logo (American HondaeBay logo Motor Co.)

Vehicle Make: HONDA

Vehicle Model: CR-V

Model Year: 2018


Summary

The steering wheel is jerking or sticking and now it is making a clicking noise when slightly going left or coming back from the left. After reading on line there is a lot of the same problem going on with others. It ended up the Steering Gearbox and from your site 5 out of 5 things has been recalled with this type of HondaeBay logo CRV #5 was a recall for the steering. It said consumers were not notified.

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NHTSA ID Number: 11751207

Complaint Date: 2026-07-17

Fail Date: 2026-07-09

Manufacturer Name: General MotorseBay logo, LLC

Vehicle Make: CHEVROLETeBay logo

Vehicle Model: SILVERADO 1500

Model Year: 2024


Summary

The contact owns a 2024 ChevroleteBay logo Silverado 1500. The contact stated while the vehicle was parked, the contact attempted to shift the into reverse and the gear shifter failed to respond as needed. An independent mechanic was contacted. The vehicle was taken to the independent mechanic and was diagnosed and determined that the vacuum modulator needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 17,000.

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NHTSA ID Number: 11751206

Complaint Date: 2026-07-17

Fail Date: 2026-05-16

Manufacturer Name: ToyotaeBay logo Motor Corporation

Vehicle Make: TOYOTAeBay logo

Vehicle Model: PRIUS

Model Year: 2014


Summary

My car experienced a failing brake actuator/accumulator. The first sign was the ABS and break lights accompanied by a whoosing sound. The issue causes intermittent system wide break failure and renders the car undriveable. ToyotaeBay logo had an extended warranty for this issue but that offer was closed by the time my car had the failure even though it was still under 150,000 miles. I believe this is a significant safety issue and should rise to the level of a recall by ToyotaeBay logo.

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NHTSA ID Number: 11751205

Complaint Date: 2026-07-17

Fail Date: 2026-06-23

Manufacturer Name: VinFasteBay logo Auto, LLC

Vehicle Make: VINFASTeBay logo

Vehicle Model: VF 8

Model Year: 2023


Summary

The contact owns a 2023 VinfasteBay logo VF8. The contact stated that while reversing into a parking lot, the vehicle unintendedly accelerated. The contact stated that while reversing, there was no warning light illuminated or safety features activated, causing the vehicle to crash into two other vehicles. The rear end of the vehicle was damaged. The vehicle stopped after crashing into the other vehicles. No property damage was reported. The vehicle was towed to a tow yard. No warning lights were illuminated on the instrument panel. A Police report was not filed. No injuries were reported. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 7,000.

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NHTSA ID Number: 11751204

Complaint Date: 2026-07-17

Fail Date: 2026-01-07

Manufacturer Name: HyundaieBay logo Motor America

Vehicle Make: HYUNDAIeBay logo

Vehicle Model: SONATA HYBRIDeBay logo

Model Year: 2016


Summary

EGR needs to be replaced as this is a major engine issue

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