Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11766081
Complaint Date: 2026-09-22
Fail Date: 2026-09-15
Manufacturer Name: Toyota Motor Corporation
Vehicle Make: TOYOTA
Vehicle Model: TACOMA
Model Year: 2007
Summary
The contact owns a 2007 Toyota Tacoma. The contact stated that while driving 35 MPH, the vehicle started shaking abnormally. The vehicle was towed. The dealer was contacted and diagnosed the vehicle with heavy rust throughout the subframe. The failure mileage was 95,342.
Read More...NHTSA ID Number: 11766080
Complaint Date: 2026-09-22
Fail Date: 2026-09-15
Manufacturer Name: BMW of North America, LLC
Vehicle Make: BMW
Vehicle Model: X4
Model Year: 2025
Summary
The authorized dealership (BMW of South Miami) explicitly instructed my wife to continue operating a vehicle subject to an active engine starter fire hazard recall because they 'have not seen any vehicles catch on fire yet.' Furthermore, BMW Corporate failed to respond to a written 48-hour legal demand requesting alternative safe transportation or a loaner vehicle while the recall remedy is pending, leaving my family exposed to an acknowledged thermal risk.
Read More...NHTSA ID Number: 11766079
Complaint Date: 2026-09-22
Fail Date: 2026-08-28
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: ESCAPE
Model Year: 2021
Summary
My vehicle has experienced repeated transmission failures requiring major repairs. During diagnosis, the dealership reported excessive transmission material and missing friction material inside the transmission for second time. This is now the second transmission repair on the vehicle. Before repair, the vehicle would unexpectedly lunge forward and accelerate super-fast. The sudden fast acceleration and loss of vehicle operation created a significant safety concern, especially in traffic, parking lots, and intersections. I was concerned that the vehicle could unexpectedly crash or fail to shift gears as intended, increasing the risk of a crash. The issue has persisted despite previous repair attempts, raising extreme life concerns for my safety and the safety of others as well as raising concerns about a potential safety defect affecting the transmission system and vehicle control. I believe this condition presents an unreasonable risk to motor vehicle safety and request that NHTSA review this matter for possible investigation.
Read More...NHTSA ID Number: 11766078
Complaint Date: 2026-09-22
Fail Date: 2026-09-01
Manufacturer Name: Volkswagen Group of America, Inc.
Vehicle Make: AUDI
Vehicle Model: Q7
Model Year: 2013
Summary
The contact owns a 2013 Audi Q7. The contact stated that there was a fuel odor inside the vehicle that became stronger over time. The vehicle was taken to a certified mechanic and was diagnosed with fuel pump failure. The manufacturer was informed of the failure. The manufacturer informed the contact that the vehicle was included in NHTSA Campaign Number: 17V298000 (Fuel System, Gasoline); and the recall repair had been completed on May 14, 2018. The contact was referred to the dealer for assistance. The failure mileage was approximately 156,000.
NHTSA ID Number: 11766077
Complaint Date: 2026-09-22
Fail Date: 2026-01-22
Manufacturer Name: Volvo Car USA, LLC
Vehicle Make: VOLVO
Vehicle Model: XC60
Model Year: 2023
Summary
While stopped at a light behind several cars with my foot firmly on the brake, the car started to move forward and could not be stopped. My foot was on the brake the entire time. The car advanced into the rear end of a pickup truck stopped in front of me. It was as though the car was fighting me as the car could not be stopped. Beyond the damage done to my car and the truck in front of me, this could have resulted in the injury of a person should someone have attempted to walk in front of my car at that time. I requested that Volvo review the logs which they said they did, but would not release the data to me. As such, my insurance company faulted me for this incident. This has caused me considerable stress and money. Volvo Customer Care Opened case 06675566 at my request.
NHTSA ID Number: 11766076
Complaint Date: 2026-09-22
Fail Date: 2026-09-21
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: F-150
Model Year: 2018
Summary
Driver side front coil spring cracked/collapsed NOTE: THIS IS A COMMON PROBLEM WITH THE 2017-2018 FORD F-150
Read More...NHTSA ID Number: 11766075
Complaint Date: 2026-09-22
Fail Date: 2024-10-01
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: F-150 HYBRID
Model Year: 2021
Summary
The contact owns a 2021 Ford F-150. The contact stated that since purchasing the vehicle, there was a misfire in the engine, the vehicle hesitated and accelerated slowly while driving in gasoline mode and depressing the accelerator pedal. The failure mostly occurred while accelerating from a complete stop. The vehicle was taken to the dealer on several occasions, where the failure was duplicated. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline), and the dealer associated the failure with the recall; however, the part to do the recall repair was not yet available. The dealer notified the manufacturer of the failure. The failure mileage was approximately 80,000.
Read More...NHTSA ID Number: 11766074
Complaint Date: 2026-09-22
Fail Date: 2026-09-21
Manufacturer Name: Toyota Motor Corporation
Vehicle Make: TOYOTA
Vehicle Model: TACOMA
Model Year: 2010
Summary
The vehicle's structure (frame) is failing. A recall for corrosion susceptibility was disseminated for the make and model of my vehicle. A coating was applied to the frame, and I was then told by Malloy Toyota that rust will now NOT become a problem for the frame, as "it's been properly treated according to Toyota's standards following the recall." However, upon State Inspection yesterday, 9/21/26, I was told that much Rust Damage exists on the frame. The vehicle is available now for immediate inspection. My safety is immediately put at risk because I'm driving a vehicle whose structure is now compromised by the recall Toyota said they "prevented" and therefore fixed. The problem has indeed been confirmed by an independent service center. The vehicle has only been inspected by the independent service center for VA State Inspection. No warning indicating that the vehicle's frame was rusting. The issue was first brought to my attention after yesterday's VA State Inspection on 9/21/26
Read More...NHTSA ID Number: 11766073
Complaint Date: 2026-09-22
Fail Date: 2026-09-21
Manufacturer Name: Honda (American Honda Motor Co.)
Vehicle Make: ACURA
Vehicle Model: RDX
Model Year: 2015
Summary
My low beam headlights have not been giving off enough light to see at night. Upon further investigation, I found several complaints regarding the same problem with the year and make of my car. I went yesterday, 9/21/26 and had the bulbs replaced with LED for $190 and the problem still exists. I have to use my high beam headlights to see at night, which is unsafe and illegal. Acura should be held accountable for faulty equipment and not their loyal customers.
Read More...NHTSA ID Number: 11766072
Complaint Date: 2026-09-22
Fail Date: 2026-09-21
Manufacturer Name: General Motors, LLC
Vehicle Make: CHEVROLET
Vehicle Model: BLAZER
Model Year: 2024
Summary
The contact owns a 2024 Chevrolet Blazer. The contact stated that while driving 52 MPH, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the vehicle independently accelerated and there was an abnormal clicking sound. The brakes eventually responded, and the vehicle stopped. The contact stated that the failure lasted for approximately five miles. The contact's two minor grandchildren were inside the vehicle during the failure. The failure mileage was approximately 48,100.
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