Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11751203
Complaint Date: 2026-07-17
Fail Date: 2024-11-15
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: ESCAPE
Model Year: 2013
Summary
Vehicle: 2013 Ford Escape SEL (1.6L EcoBoost
) Approximate current Mileage: 134,646 miles System: Engine / Engine Cooling / Powertrain Incident Description: I am filing this complaint to report a severe and systemic safety defect regarding the 1.6L EcoBoost engine in my 2013 Ford Escape. The vehicle is experiencing catastrophic internal coolant intrusion, a known defect where coolant leaks past the head gasket and directly into the engine's combustion cylinders. Professional mechanical diagnostics have explicitly confirmed that engine coolant is pooling on top of piston #2. I have also experienced unexplained coolant loss with no external leaks and sudden engine overheating warnings. As of today, the vehicle's drivability has severely deteriorated, escalating this from a mechanical failure to a serious safety hazard. I cannot drive the vehicle for more than 5 miles before experiencing a severe loss of acceleration and engine power. While the engine does not completely stall or shut off, the vehicle heavily hesitates and refuses to accelerate as needed. Because we reside in [XXX], a region with steep hills and constant inclines, this inability to maintain safe driving speeds under load creates a life-threatening collision risk in traffic. Furthermore, the coolant in the combustion chamber puts the engine at immediate risk of hydro-locking or catching fire due to severe overheating. This manufacturer defect has effectively rendered the vehicle inoperable and unsafe to drive. It is placing a severe financial and logistical burden on my family, as we are now forced to rely entirely on our secondary vehicle for our daily livelihood, work commutes, and family transport. Ford's failure to recall and address this engine block defect has created an unacceptable danger on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ID Number: 11751202
Complaint Date: 2026-07-17
Fail Date: 2026-07-17
Manufacturer Name: Honda (American Honda Motor Co.)
Vehicle Make: ACURA
Vehicle Model: MDX
Model Year: 2025
Summary
Four times in 18 months, with the most recent happening last month and today, I was at a stoplight and turned my manual idle off. The light changed and the car would not move despite me stepping on the gas. It told me to restart the car which I did but the first attempt didn’t work to restart. After a few minutes I tried restarting again and it struggled but did. I was very worried as there was a car behind me who thought we were moving with the green light and fortunately he moved to the other lane to avoid a collision as it took me a minute to figure out the car had stopped before putting in my hazards.
Read More...NHTSA ID Number: 11751201
Complaint Date: 2026-07-17
Fail Date: 2026-07-15
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: BRONCO SPORT
Model Year: 2025
Summary
This is a third occurrence related to NHTSA complaints 11749893 and 11750183. On July 15, 2026, at approximately 7:30-7:42 AM, while driving to a scheduled Ford service appointment, the vehicle exhibited hesitation and delayed acceleration at multiple intersections, not isolated to one location. Although the vehicle's auto start-stop feature has been manually disabled, the hesitation at each stop felt similar to that feature engaging and re-engaging the engine. The vehicle then stalled completely at an intersection and would not move for approximately 10 minutes. The check engine light illuminated for the first time during this incident. Kent Police Department was contacted, event number 2026-44221. The vehicle was subsequently dropped off at a Ford dealership on July 15, 2026 for diagnosis under warranty.
NHTSA ID Number: 11751200
Complaint Date: 2026-07-17
Fail Date: 2026-07-07
Manufacturer Name: General Motors, LLC
Vehicle Make: BUICK
Vehicle Model: ENCORE GX
Model Year: 2025
Summary
The contact owned a 2025 Buick Encore GX. The contact stated that while driving at an undisclosed speed, the GPS failed to operate properly. Additionally, the air conditioning system was inoperable. The contact stated that while driving in the heat, the contact to briefly became unconscious. Due to the failure, OnStar was contacted to providing GPS assistance. After arriving to the destination, the navigation system started operating as designed. The dealer was contacted and diagnosed the vehicle with engine under-boost failure, loss in communication with the telematics communication interface control module, an open ethernet bus, an auxiliary heater command low voltage, lost communication with the inflatable restraint sensing and diagnostic module, and loss of communication with the direction camera control module. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.
NHTSA ID Number: 11751199
Complaint Date: 2026-07-17
Fail Date: 2026-05-16
Manufacturer Name: Volvo Car USA, LLC
Vehicle Make: VOLVO
Vehicle Model: XC60
Model Year: 2015
Summary
Engine blew up while my daughter was driving due to excessive oil consumption. Issue known by Volvo but we bought the car in 2023 and the 8year warranty recall was just about to expire and we knew nothing about it. Very dangerous
NHTSA ID Number: 11751198
Complaint Date: 2026-07-17
Fail Date: 2026-07-17
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: JEEP
Vehicle Model: WRANGLER 4XE
Model Year: 2025
Summary
The contact owns a 2025 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V710000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA ID Number: 11751197
Complaint Date: 2026-07-17
Fail Date: 2026-06-02
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: BRONCO
Model Year: 2022
Summary
Latch for the swing gate is locked in the closed position so the swing gate will not latch closed. It swings open while driving
Read More...NHTSA ID Number: 11751196
Complaint Date: 2026-07-17
Fail Date: 2021-08-29
Manufacturer Name: Kia America, Inc.
Vehicle Make: KIA
Vehicle Model: SPORTAGE
Model Year: 2017
Summary
The engine consumes a massive amount of oil to where I have to check my oil constantly and refill as often as weekly. This can pose a risk to myself and others due to the engine failing while I am driving. I am sure other issues can come from an engine running out of soil that I’m not aware of.
Read More...NHTSA ID Number: 11751195
Complaint Date: 2026-07-17
Fail Date: 2026-02-07
Manufacturer Name: Kia America, Inc.
Vehicle Make: KIA
Vehicle Model: SPORTAGE
Model Year: 2017
Summary
My car went into limp mode on the high way due to a faulty knock sensor. my car decelerated rapidly, which could have put me and others around me at risk. I had to repair this problem on my own even though other cars similar to my make and model have had the same issue.
Read More...NHTSA ID Number: 11751194
Complaint Date: 2026-07-17
Fail Date: 2026-07-12
Manufacturer Name: Tesla, Inc.
Vehicle Make: TESLA
Vehicle Model: MODEL 3
Model Year: 2022
Summary
On XXX, while Full Self-Driving (Supervised) was engaged, my 2022 Tesla Model 3 RWD abruptly decelerated without any visible vehicle, pedestrian, debris, or other obstacle requiring braking. Based on my best recollection, this occurred on approximately five separate occasions in clear daylight with clean cameras. On XXX, the first event occurred near XXX while traveling from [XXX] toward the [XXX]/[XXX] area. I took manual control for about 30 minutes. After I re-engaged FSD, a second event occurred and included approximately three rapid braking pulses. The occupants lunged forward during both episodes. On XXX, the drive from [XXX] to the Ukiah Costco was normal. On the return toward [XXX], FSD suddenly braked hard at approximately 63 mph and reduced the vehicle's speed by about 25 mph, to approximately 38 mph. Family members and friends in the vehicle were startled and moved forward. Later that day, there were two additional unexpected braking episodes while traveling from XXX toward XXX. I used accelerator input to override the unwanted braking. The unexpected highway-speed deceleration created a risk of being struck from behind and made the system unpredictable to supervise. No crash, fire, injury, or property damage occurred. I do not recall a warning message before the braking. The vehicle has not been inspected or diagnosed for this issue and is available for inspection upon request. As of XXX, the vehicle reports Tesla software 2026.20.3 and FSD (Supervised) v12.6.4; it has Hardware 3. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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