Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11766101
Complaint Date: 2026-09-22
Fail Date: 2026-09-18
Manufacturer Name: General Motors, LLC
Vehicle Make: CHEVROLET
Vehicle Model: CAMARO
Model Year: 2017
Summary
I purchased two Lexani LX-Twenty Performance tires, both size 285/30R20 99W, on April 19, 2026, for my 2017 Chevrolet Camaro ZL1 Convertible. On 18 September, 2026, at approximately 1:48am, while traveling on I-88 East near exit 131 in Downers Grove, IL I felt my vehicle begin to shake. I heard a pop noise and pulled over onto the shoulder at approximately 1:52am when my TPMS indicated the driver’s front tire was now at 0 PSI. Upon further inspection I discovered that the inside wall of the tire had separated.
Read More...NHTSA ID Number: 11766100
Complaint Date: 2026-09-22
Fail Date: 2026-08-15
Manufacturer Name: Hyundai Motor America
Vehicle Make: HYUNDAI
Vehicle Model: ELANTRA
Model Year: 2009
Summary
The contact owns a 2009 Hyundai Elantra. The contact stated that while driving 55 MPH on the highway, the vehicle lost power steering assist. The power steering assist warning light was illuminated during the failure. The contact pulled over to the side of the road, turned off and restarted the vehicle; however, the failure persisted. The contact was able to continue driving, although the steering wheel was difficult to turn. The vehicle was taken to an independent mechanic; however, the cause of the failure could not be determined; however, the mechanic associated the failure with NHTSA Campaign Number: 15V100000 (Steering) and referred the contact to the manufacturer for assistance. The failure mileage was approximately 46,000.
Read More...NHTSA ID Number: 11766099
Complaint Date: 2026-09-22
Fail Date: 2025-10-13
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: FUSION
Model Year: 2016
Summary
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back over prevention camera displayed a blank screen. The dealer was contacted, and it was confirmed that the part was not yet available. The failure mileage was 99,350.
Read More...NHTSA ID Number: 11766098
Complaint Date: 2026-09-22
Fail Date: 2026-09-11
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: EXPLORER
Model Year: 2018
Summary
The contact owns a 2018 Ford Explorer. The contact stated that while driving 35 MPH, the accelerator pedal was depressed and the vehicle jerked. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer where it was diagnosed with a failed torque converter. The contact was informed that the torque converter needed to be replaced. The manufacturer was contacted by phone and made aware of the failure. The contact was informed that the repair was not covered under Customer Satisfaction Program: 20N07. The failure mileage was approximately 107,300.
Read More...NHTSA ID Number: 11766097
Complaint Date: 2026-09-22
Fail Date: 2026-09-22
Manufacturer Name: Honda
(American Honda Motor Co.)
Vehicle Make: HONDA
Vehicle Model: ODYSSEY
Model Year: 2025
Summary
Problem with the idle auto off feature failing in traffic. Will be driving fine, come up to a stop (at a stoplight, stop sign, etc) and the engine will shut off as intended with auto off, but engine will then fail to restart/stall. Have to push the start button on/off several times before the engine will restart and we can continue driving, the delay leads to safety concerns and possibility of an accident with traffic behind us accelerating expecting our vehicle to be moving or other drivers not being able to predict our actions due to erratic start/stop. There is no option to permanently disable the auto start/stop. No warning or maintenance lights indicating there's a problem. This issue has happened 5-10 times since we purchased the vehicle late 2024. We have not taken the vehicle in to the dealer yet.
Read More...NHTSA ID Number: 11766096
Complaint Date: 2026-09-22
Fail Date: 2026-09-10
Manufacturer Name: Honda (American Honda Motor Co.)
Vehicle Make: HONDA
Vehicle Model: PILOT
Model Year: 2022
Summary
I noticed up and down motion that seemed like a rotor problem. I had them look at the rotors and breaks. It was not them. They balance the tires and that didn't fix it. I asked them to do a NVH test to find where the vibration was coming from they told me they would do it and kept my car for the weekend. Monday rolls around and they tell me they won't do it. I was able to find a NVH app which you will see in the results attached. They still refused to do the test. By government and honda policy they are required to have this equipment. They just refuse to do it because this it is sitting in my driveway accruing non repair time because its not safe or mechanically sound. I still have 13000 miles left on my 5 yr 60000 mile warranty
NHTSA ID Number: 11766095
Complaint Date: 2026-09-22
Fail Date: 2026-07-01
Manufacturer Name: Nissan North America, Inc.
Vehicle Make: NISSAN
Vehicle Model: LEAF
Model Year: 2022
Summary
I am submitting this complaint regarding a manufacturer‑performed recall on my 2022 Nissan LEAF that resulted in a complete loss of charging capability immediately after Nissan applied its software update. Prior to the recall, the vehicle operated normally and had no charging issues. Following the recall intervention, the vehicle became unable to charge at all. This failure occurred directly and immediately after Nissan’s recall action. At the dealership, battery replacement was initially presented as a potential remedy. However, Nissan corporate assigned the case to a third‑party administrator, and it became clear that no repair option — including battery replacement — was available. Ultimately, Nissan proceeded with a buyback of the vehicle. This outcome raises a significant fairness concern. The vehicle is only four years old, and a battery replacement should reasonably be available to consumers when a manufacturer‑initiated recall causes the battery system to fail. Treating a four‑year‑old electric vehicle as irreparable — and offering repurchase as the only remedy — is not consistent with reasonable consumer expectations, especially when the failure was caused by the manufacturer’s own recall procedure. I am requesting that the agency review Nissan’s handling of this recall, the denial of battery replacement for a relatively new vehicle, and the use of repurchase as the sole remedy. The recall directly caused the vehicle to become inoperable, and Nissan’s refusal to authorize repair left the consumer with no reasonable path other than surrendering the vehicle.
Read More...NHTSA ID Number: 11766094
Complaint Date: 2026-09-22
Fail Date: 2026-06-09
Manufacturer Name: Sentury Tire Thailand
Vehicle Make: LEXANI
Vehicle Model: LX-TWENTY
Model Year: 9999
Summary
I purchased two Lexani LX-Twenty Performance tires, both 285/30R20 99W, for my 2017 Chevrolet Camaro ZL1 Convertible on April 19, 2026. On June 9, 2026, while driving down Highway 21 in Sparta, WI, I noticed my vehicle begin to shake. I was traveling at approximately 60mph when I began slowing down and heard a loud pop then my TPMS system indicated my front passenger tire was at 0 PSI. I pulled over on the shoulder of the road and upon further inspection discovered the inside wall of the tire had separated.
Read More...NHTSA ID Number: 11766093
Complaint Date: 2026-09-22
Fail Date: 2026-07-31
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: CHRYSLER
Vehicle Model: PACIFICA
Model Year: 2019
Summary
My 2019 Chrysler Pacifica experienced repeated electrical/network communication failures. The first sign was erratic dashboard behavior and a check-engine light in our resort parking lot. We drove to Pep Boys, where it was evaluated and we were told it was okay to drive. We then drove to Chick-fil-A (.4 miles from Pep Boys). While stopped in the drive-thru in Drive with my foot on the brake, the vehicle began dinging, the engine revved, and multiple warning lights/messages appeared, including the check-engine light, red electronic throttle control warning, “Blind Spot Alert Temporarily Unavailable,” “Service Trans Stop Safely Shut Off Engine to Engage Park,” and “Stop/Start Not Ready.” After shutting it off, it would not reliably restart, and when it did, I could not shift it to move. The vehicle returned to Pep Boys, where DTCs U0001 (CAN C Bus) and U0401 (Implausible Data Received From ECM/PCM) were documented. It then went to a Chrysler dealership in Florida. They evaluated it and told us it checked out and was okay to drive. After leaving that dealership, the problem returned while my family and I were traveling at highway speed. The vehicle malfunctioned and began losing acceleration. I exited the highway. When I stopped at a stop sign, the vehicle died. It restarted but again would not shift. Eventually we were able to reach a nearby gas station. The problem continued intermittently as we tried to get home. Because we could not predict when it would happen again, we determined it was unsafe and had it towed. A Chrysler dealership in Georgia then documented numerous loss-of-communication codes and performed a PCM software update. The vehicle passed testing and was released, but the problem returned again after we returned to Ohio. The vehicle was ultimately towed to a Chrysler dealership in Ohio. The communication faults became active during diagnosis, and the dealer replaced both CAN-C and CAN-I splice-block connectors. The problem has not recurred since.
Read More...NHTSA ID Number: 11766092
Complaint Date: 2026-09-22
Fail Date: 2026-08-06
Manufacturer Name: General Motors, LLC
Vehicle Make: CHEVROLET
Vehicle Model: EQUINOX
Model Year: 2022
Summary
-The fuel pump control module fails. The dealer replaced the part and I don't have it for inspection. -Car dies while driving and will not restart. Stranded alongside the road with traffic and requires the vehicle to be towed. Quick response required to get pulled off the road before it is immoveable. The first time that it failed I was in a no reception zone and had to walk to get reception to call for help. -Yes, when at the dealership the vehicle failed and confirmed that it was the fuel pump control module. This problem has happened on 3 different accounts. A dealership in Washington state replaced the control module twice and a different dealership in the state of Iowa. The first failure was 2/26/2023 and towed to a dealership on 2/27/2023. The second failure was on 1/10/2024. The most recent failure was on 8/6/2026 and towed on 8/7/2026 to the dealership. -The vehicle has not been inspected by manufacturer, police or insurance. -A warning light service engine came on moments before the car died. It appears that there is a recall N252516900 that my VIN doesn't fall into that I believe covers the same issues I have been seeing.
Read More...Search NHTSA Database for Recalls
Search NHTSA Database for (TSB’s) Technical Service Bulletins
Technical Service Bulletins TSB’s List
Search NHTSA Database for Vehicle Investigations
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA
Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU coding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations - 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA AutoAuth: Now supports FCA SGW module for Chrysler, for Jeep, for Dodge (2018+), for Fiat (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Programming): Allows for Ford, for Lincoln, and for Mazda ECU programming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
- Cost-effective ECU Coding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford, for Mazda, and for Lincoln. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
- OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
- 3 Years Software Update, Value for Money: With 3 years of software updates and 22+ languages(no IP restrictions), XTOOL D7S auto scanner code scanner ensures ongoing compatibility for the latest car models and improved diagnostic functions. This all system vehicle diagnostic scanner comes with a 30-day return policy and a 24-month repair for dependable performance. XTOOL are dedicated to your satisfaction, so enjoy seamless support and lifetime expert assistance. Should you encounter any issues or concerns, don’t hesitate to reach out XTOOL. D7S with newest update with 22 languages freely transfer without authorization, check details from setting-language or from XTOOL
- 🔥 Historical lowest pr-ice now on sa-le--hot se-lling.
- 【🎈𝗜𝗙𝟳𝟰𝟱 𝗽𝗲𝗿𝗳𝗼𝗿𝗺𝘀 𝟲 𝗲𝘀𝘀𝗲𝗻𝘁𝗶𝗮𝗹 𝗿𝗲𝘀𝗲𝘁 𝗳𝘂𝗻𝗰𝘁𝗶𝗼𝗻𝘀—𝗔𝗕𝗦 𝗕𝗹𝗲𝗲𝗱𝗶𝗻𝗴, 𝗢𝗶𝗹 𝗥𝗲𝘀𝗲𝘁, 𝗘𝗣𝗕, 𝗦𝗔𝗦, 𝗧𝗵𝗿𝗼𝘁𝘁𝗹𝗲 𝗥𝗲𝗹𝗲𝗮𝗿𝗻, 𝗮𝗻𝗱 𝗕𝗠𝗦—𝗽𝘂𝘁𝘁𝗶𝗻𝗴 𝗽𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹-𝗴𝗿𝗮𝗱𝗲 𝗺𝗮𝗶𝗻𝘁𝗲𝗻𝗮𝗻𝗰𝗲 𝗯𝗮𝗰𝗸 𝗶𝗻 𝘆𝗼𝘂𝗿 𝗵𝗮𝗻𝗱𝘀.】Spongy brakes? Stuck oil light? Parking brake won't release? Off-center steering? Rough idle after battery disconnect? Draining battery? IF745 handles all with a few taps. One tool covers six dealer-level resets, saving hundreds in labor costs. ❗ NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨ 𝗜𝗙𝟳𝟰𝟱 𝗴𝗼𝗲𝘀 𝗯𝗲𝘆𝗼𝗻𝗱 𝗯𝗮𝘀𝗶𝗰 𝗰𝗼𝗱𝗲 𝗿𝗲𝗮𝗱𝗶𝗻𝗴 𝘄𝗶𝘁𝗵 𝟭𝟬 𝗶𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗲𝗱 𝗳𝘂𝗻𝗰𝘁𝗶𝗼𝗻𝘀—𝗗𝗧𝗖 𝗟𝗼𝗼𝗸𝘂𝗽, 𝗜/𝗠 𝗥𝗲𝗮𝗱𝗶𝗻𝗲𝘀𝘀, 𝗙𝗿𝗲𝗲𝘇𝗲 𝗙𝗿𝗮𝗺𝗲, 𝗟𝗶𝘃𝗲 𝗗𝗮𝘁𝗮, 𝗢𝟮𝗦, 𝗢𝗕𝗠, 𝗘𝗩𝗔𝗣, 𝗮𝗻𝗱 𝗺𝗼𝗿𝗲. 】Pulling a code tells you something is wrong. IF745 tells you what the code means, when the fault happened, and what data surrounds it. Pass emissions with one I/M Readiness tap. Freeze the fault moment with Freeze Frame. Monitor live sensor data in real time. Turn cryptic codes into clear answers.
- 【🛒 𝗜𝗙𝟳𝟰𝟱 𝗽𝗲𝗿𝗳𝗼𝗿𝗺𝘀 𝗳𝘂𝗹𝗹-𝘀𝘆𝘀𝘁𝗲𝗺 𝗱𝗶𝗮𝗴𝗻𝗼𝘀𝘁𝗶𝗰𝘀 𝗮𝗰𝗿𝗼𝘀𝘀 𝗮𝗹𝗹 𝗺𝗼𝗱𝘂𝗹𝗲𝘀—𝗲𝗻𝗴𝗶𝗻𝗲, 𝗔𝗕𝗦, 𝗮𝗶𝗿𝗯𝗮𝗴, 𝘁𝗿𝗮𝗻𝘀𝗺𝗶𝘀𝘀𝗶𝗼𝗻, 𝘀𝘁𝗲𝗲𝗿𝗶𝗻𝗴, 𝘀𝘂𝘀𝗽𝗲𝗻𝘀𝗶𝗼𝗻, 𝗯𝗼𝗱𝘆 𝗲𝗹𝗲𝗰𝘁𝗿𝗼𝗻𝗶𝗰𝘀, 𝗮𝗻𝗱 𝗺𝗼𝗿𝗲. 】Warning lights on but you don't know why? Skip the $100+ diagnostic fee at the shop. Run a complete self-check from your driveway. IF745 reads and clears fault codes, retrieves ECU info, and displays live data from every accessible module—delivering a full vehicle health report in minutes, without leaving home.
- 【✅𝗜𝗙𝟳𝟰𝟱 𝗳𝗲𝗮𝘁𝘂𝗿𝗲𝘀 𝗮 𝟳-𝗶𝗻𝗰𝗵 𝗱𝗶𝘀𝗽𝗹𝗮𝘆, 𝗲𝗿𝗴𝗼𝗻𝗼𝗺𝗶𝗰 𝗱𝗲𝘀𝗶𝗴𝗻, 𝗪𝗶-𝗙𝗶 𝘂𝗽𝗱𝗮𝘁𝗲𝘀, 𝗮𝗻𝗱 𝘇𝗲𝗿𝗼 𝘀𝘂𝗯𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻 𝗳𝗲𝗲𝘀 𝗳𝗼𝗿 𝗵𝗮𝘀𝘀𝗹𝗲-𝗳𝗿𝗲𝗲 𝗱𝗶𝗮𝗴𝗻𝗼𝘀𝘁𝗶𝗰𝘀.】Large screen means no squinting. Intuitive navigation and customizable data displays put key info at your fingertips. Wi-Fi delivers lifetime free updates without a computer. No recurring fees. No hidden costs. Just a reliable tool that works as hard as you do.
This product presentation was made with AAWP plugin.