Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11352000
Complaint Date: 2020-08-29
Fail Date: 2020-08-10
Manufacturer’s Name: BMW
of North America, LLC
Vehicle/Equipment Make: BMW
Vehicle/Equipment Model: X3
Model Year: 2013
Summary
AUGUST 10, 2020. I WAS DRIVING TO THE STORE ABUT 10 MILES FROM HOME ON A MAJOR HIGHWAY AND MY 2013 BMW X328I, SUDDENLY STARTED TO GO CRAZY IN A MANNER THAT I NEVER EXPERIENCED BEFORE A LOT OF LIGHTS SUCH AS, (ENGINE, ABS, DSC, DTC, BRAKES,POWERTRAIN, AND STIMULATION. THE VEHICLE BECAME NON-DRIVABLE AND A SAFETY HAZARDOUS IN NATURE THAT IT ALMOST CAUSE AN ACCIDENT. I ACT IN A EMERGENCY STATE OF MIND AND WAS ABLE TO PULL INTO A NEARBY PARKING LOT AT 15315 MERRY CAT LN, BELLE HAVEN, VA 23306. I PROCEEDED IN CALLING THE AAA TOWING COMPANY TO TAKE THE VEHICLE TO MY PLACE OF RESIDENT. *DT *TR
NHTSA ID Number: 11352001
Complaint Date: 2020-08-29
Fail Date: 2020-08-29
Manufacturer’s Name: Kia America, Inc.
Vehicle/Equipment Make: KIA
Vehicle/Equipment Model: SORENTO
Model Year: 2014
Summary
WHILE DRIVING THE HOOD UNLATCHED AND WE WERE UNABLE TO SEE
Read More...NHTSA ID Number: 11352002
Complaint Date: 2020-08-29
Fail Date: 2020-08-28
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: SUBURBAN
Model Year: 2016
Summary
MY FAMILY AND I HAD A TRIP TO L.A. ABOUT 2 HOURS AWAY. WHEN WE WERE HALF OF THE TRIP. MY TRUCK STARTED TO FLICKERING ALL INTERIOR AND EXTERIOR LIGHTS. ALL SOUNDS INCLUDING RADIO AND TURN SIGNAL WHEN OFF. AFTER THAT I TRIED TO GET OUT OF THE NEXT COMING EXIT, BEFORE THAT THERE WAS A CURVE WHEN THE WORSE PART HAPPEN. MY TRUCK TURNED OFF ALL LIGHT IN THE VEHICLE FOR 1 SECOND AFFECTING THE STEERING WHEEL. I WASN'T ABLE TO MAKE THE TURN THAT WAS COMING IN FRONT OF ME LUCKILY WAS ONLY 1 SECOND THAT THIS HAPPENED THEN ALL POWER CAME BACK. GOT OUT OF THE FREEWAY RIGHT AWAY. THIS EXPERIENCE WAS REALLY TERRIBLE FOR OUR FAMILY AND I. THE MOTOR NEVER WHEN OFF ONLY ELECTRICAL ON THE TRUCK. BY THE WAY WE WERE DRIVING 70MPH ON THE FREEWAY WHEN THIS HAPPENED.
Read More...NHTSA ID Number: 11352003
Complaint Date: 2020-08-29
Fail Date: 2020-08-25
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: JEEP
Vehicle/Equipment Model: LIBERTY
Model Year: 2008
Summary
ALL THESE COMPLAINTS ON THE SKY SLIDER ANY CLASS ACTION LAWSUITS OR CHRYSLER ISSUING COMPENSATION? OR BUY BACKS?
NHTSA ID Number: 11352004
Complaint Date: 2020-08-29
Fail Date: 2018-01-03
Manufacturer’s Name: Hyundai Motor America
Vehicle/Equipment Make: HYUNDAI
Vehicle/Equipment Model: SONATA
Model Year: 2015
Summary
CRUISE CONTROL DOES NO ALWAYS ENGAGE
Read More...NHTSA ID Number: 11352005
Complaint Date: 2020-08-29
Fail Date: 2020-07-13
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: FIVE HUNDRED
Model Year: 2006
Summary
THE CAR IS SURGING AND FEELS LIKE IT IS ABOUT TO FALL APART THE CAR HAS LOW MILES AND THE ENGINE FEELS LIKE THE TRANSMISSION IS SLIPPING BUT WAS TOLD THAT THIS IS A COMMON PROBLEM WITH THE FORD 500 I SEE THERE IS A EXTENDED WARRANTY BUT I JUST RECENTLY PURCHASED THIS CAR AND SEEMS LIKE THE WARRANTY EXPIRED AND I SEE FORD IS AWARE OF THIS AND REFUSES TO FIX THIS ISSUE WHICH IS A HAZARDOUS CONDITION AND I FEEL LIKE THAT IM GOING TO HAVE TO GET A LAWYER TO GET ANYTHING DONE BECAUSE FORD IS REFUSING TO FIX THIS ISSUE WITH THESE CARS AND ITS VERY DANGEROUS DRIVING THE CAR MAKES A LOUD KNOCK AND THE ENGINE DROPS BACK IN AND ITS BREAKING THE MOTOR MOUNTS
NHTSA ID Number: 11352006
Complaint Date: 2020-08-29
Fail Date: 2020-08-21
Manufacturer’s Name: Nissan North America, Inc.
Vehicle/Equipment Make: NISSAN
Vehicle/Equipment Model: JUKE
Model Year: 2015
Summary
CVT TRANSMISSION GETS STUCK. HAPPENS MOSTLY IN TRAFFIC. RPMS GET STUCK AT 5000, CAR DOES NOT WANNA DRIVE. ENGINE HAS TO BE SHUT OFF AND THEN TURNED BACK ON.
Read More...NHTSA ID Number: 11352007
Complaint Date: 2020-08-29
Fail Date: 2020-08-27
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: CHRYSLER
Vehicle/Equipment Model: TOWN AND COUNTRY
Model Year: 2014
Summary
EARLY ON/ABOUT AUGUST 27, 2020 I WENT OUT TO MY CHRYSLER T&C , PARKED OVERNIGHT IN MY HOME'S DRIVEWAY, AND DISCOVERED THAT THE FRONT PASSENGER SEAT HEADREST HAD DEPLOYED. THE VEHICLE HAD NOT BEEN INVOLVED IN ANY INCIDENTS OF SUDDEN CONTACT WITH ANY OTHER VEHICLE OR OBJECT. EXAMINATION OF THE VEHICLE EXTERIOR SHOWS ZERO EVIDENCE OF ANY CONTACT WITH ANOTHER OBJECT ON ANY OF THE OUTSIDE SURFACES. THE HEADREST WAS NOT DEPLOYED WHEN I WAS LAST IN THE VEHICLE, BUT WAS DEPLOYED WHEN I LOOKED AT IT THE NEXT MORNING. I HAVE NOT YET TAKEN THE VEHICLE TO ANY REPAIR FACILITY AND NO ONE EXCEPT ME AND MY WIFE HAVE SEEN THE PROBLEM. I AM THE SOLE PERSON TO DRIVE THIS VEHICLE. NO OTHER PERSON, INCLUDING MY WIFE, DRIVES IT. .
NHTSA ID Number: 11352008
Complaint Date: 2020-08-29
Fail Date: 2020-07-15
Manufacturer’s Name: Nissan North America, Inc.
Vehicle/Equipment Make: NISSAN
Vehicle/Equipment Model: TITAN
Model Year: 2019
Summary
TIRES IS BREAKING IN PCS. I MADE ONLY 6000 MILES ON THEM. CONTACT DEALER, WARRANTY ON TIRES, MANUFACTURER AND NISSAN USA AND NOBODY CARES ABOUT SAFETY ON MYSELF OR MY FAMILY.
NHTSA ID Number: 11352009
Complaint Date: 2020-08-29
Fail Date: 2020-08-05
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: RAM
Vehicle/Equipment Model: 2500
Model Year: 2014
Summary
PLEASE REFER TO TRACKING NUMBER 11348377, YOU ASSIGNED THAT TO MY ORIGINAL COMPLAINT WITH NO FEEDBACK OR UPDATES. NOW YOU HAVE ISSUED RECALL NUMBER 20V043000 WHICH ADDRESSES THE EXACT SAME PROBLEM IN MY INITIAL COMPLAINT/CONCERN. THE REAL PROBLEM THAT RAM WONT TELL YOU IS THAT WHEN THE SEPERATOR PLATE IN VALVE BODY FAILS, THE HYDRAULIC PRESSURE GOES PLACES ITS NOT SUPPOSED TO CAUSING ACCUMULATOR PISTONS TO ACTIVATE AT WRONG TIMES CAUSING CATASTROPHIC FAILURE AS I EXPERIENCED WHILE DRIVING AT ONLY 57K MILES. AS I PREVIOUSLY STATED IN ORIGINAL COMPLAINT, THIS FAULTY PLATE IN VALVE BODY HAS EXISTED FOR MANY YEARS WITH NUMEROUS COSTS FROM MANY CUSTOMERS. IT IS MY OPINION THAT I HIGHLY RECOMMEND YOU FOLKS ENGAGE WITH RAM AND JUSTIFY EXTENDING THIS RECALL TO AT LEAST THE 2014 MODEL YEAR WITH REPAIR COST REIMBURSED TO ORIGINAL OWNERS. THIS FAILURE LEAD TO A COST OF $4700 INCLUDING WARRANTY THAT I SHOULD NOT HAVE HAD TO PAY HAD RAM BEEN MORE CONSUMER MINDED ALL THESE YEARS. PERHAPS NOT ENOUGH PEOPLE HAVE COMPLAINED ABOUT THIS PARTICULAR PROBLEM BUT THIS DEFINITELY NEEDS MORE ATTENTION APPLICABLE BACK TO THE 2014 MODEL YEAR IF NOT EARLIER. THANK YOU
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