Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11352010
Complaint Date: 2020-08-29
Fail Date: 2020-08-26
Manufacturer’s Name: Hyundai
Motor America
Vehicle/Equipment Make: HYUNDAI
Vehicle/Equipment Model: ELANTRA
Model Year: 2018
Summary
I ATTEMPTED TO START MY CAR AND WHEN I DID IT EVERY LIGHT ON THE DASH WAS LIT UP AND THE GEAR SHIFT WAS STUCK IN PARK. IT HAPPENED ABOUT TWO WEEKS PRIOR AND I WAS ABLE TO TURN THE CAR OFF AND ON A FEW TIMES AND IT WORKED BUT THIS TIME IT DIDN'T SO I HAD TO HAVE IT TOWED TO THE DEALERSHIP. WHEN THE TOW TRUCK DRIVER CAME HE USED SOME SORT OF TOLL HE HAD TO UNLOCK THE GEAR SHIFT WHICH ALLOWED IT TO BE DRIVEABLE. OF COURSE WHEN THE DEALERSHIP LOOKED AT IT THEY WERE UNABLE TO DUPLICATE THE ISSUE BUT THEY FOUND THAT THE IGNITION COIL NEEDED TO BE REPLACED AND DID SO.
Read More...NHTSA ID Number: 11352011
Complaint Date: 2020-08-29
Fail Date: 2020-08-28
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: CHRYSLER
Vehicle/Equipment Model: TOWN AND COUNTRY
Model Year: 2015
Summary
REAR PASSENGER SIDE DOOR DOES NOT LATCH PROPERLY SOME OF THE TIME. MOST THE TIMES IT DOES IT WHEN THE VEHICLE IS STATIONARY. BUT HAS HAPPENED WHEN I HIT A BUMP DRIVING DOWN THE ROAD.
Read More...NHTSA ID Number: 11352012
Complaint Date: 2020-08-29
Fail Date: 2020-06-01
Manufacturer’s Name: Nissan North America, Inc.
Vehicle/Equipment Make: NISSAN
Vehicle/Equipment Model: SENTRA
Model Year: 2013
Summary
I AM HAVING IGNITION PROBLEMS. SOME TIMES THE CAR CRANK, SOMETIMES IT DOESN'T. MY CHECK ENGINE LIGHT KEEPS COMING ON.
Read More...NHTSA ID Number: 11352013
Complaint Date: 2020-08-29
Fail Date: 2020-08-29
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: JEEP
Vehicle/Equipment Model: COMPASS
Model Year: 2007
Summary
THE HOLE FRAME IS RUSTED AND BROKE UP FRONT. BALL JOINTS ARE POPPING AND NOT BAD. THE SWAY BARS ARE POPPING AND NOT BAD. READING BRAKES BUT ARE GOOD. BUT ALL IN ALL FRAME BAD RUSTED OUT AND BUSTED.
Read More...NHTSA ID Number: 11352014
Complaint Date: 2020-08-29
Fail Date: 2020-04-10
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: DODGE
Vehicle/Equipment Model: CHARGER
Model Year: 2009
Summary
AFTER TAKING CARE OF THIS CAR I'VE NOTICE THAT THE MANUFACTURE HAS FAILED ME. I BEGAN TO THINK I WAS THE ONLY ONE THAT THIS HAS OCCURRED TO. AND AFTER FURTHER REVIEW IT SEEMS TO ME THAT MOST ALL CHARGERS ARE HAVING THE SAME ISSUE. WHICH I THINK THAT DODGE SHOULD BE HELD ACCOUNTABLE FOR REPLACING THE ENGINE IN THE VEHICLE. IF ANYONE IS LIKE MYSELF YOU HATE TO GIVE UP SUCH A BEAUTY. BUT AT THIS TIME I'M ALMOST HEARTBROKEN TO SAY IT MUST BE DONE. I FEEL WHOEVER IS RESPONSIBLE FOR MAKING THIS ENGINE SHOULD CONSIDER REPLACING NOT THE SAME MODEL IN THE VEHICLE BUT GIVE A BETTER BRAND. OR IS THAT CAN NOT EXIST BE CONSIDERATE ENOUGH TO GIVE THE OWNER HAVE OF WHAT THEY HAVE INVESTED INTO THE VEHICLE. BUT YOU MUST SHOW PROOF. DODGE ITS NOT RIGHT AND SOMEONE SHOULD BE HELD ACCOUNTABLE ESPECIALLY IF WE HAVE TO PAY A CAR PAYMENT OR CASH IN HAND FOR THIS BEAUTY. PLEASE CONSIDER THIS LETTER TO UPHOLD YOUR END OF THE BARGAIN. IT IS ONLY FAIR. MY ENGINE IS GONE. SIGN UNSATISFIED COSTUMER
NHTSA ID Number: 11352015
Complaint Date: 2020-08-29
Fail Date: 2020-04-29
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: CHRYSLER
Vehicle/Equipment Model: PACIFICA
Model Year: 2020
Summary
STOPPED AT A LIGHT, VEHICLE STARTED ACCELERATING UNTIL 3000 RPM FOR 2 SECONDS WHILE ONLY BRAKE WAS PRESSED.
Read More...NHTSA ID Number: 11352016
Complaint Date: 2020-08-29
Fail Date: 2020-08-21
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: EDGE
Model Year: 2018
Summary
THE 2018 FORD EDGE HAS A PROBLEM WITH THE FUEL TANK THAT IS YET TO BE ADDRESSED. WHENEVER I PUMP GAS INTO THE TANK, THE CAR WILL NOT START UNTIL AT LEAST 15 ATTEMPTS. THIS PROBLEM SEEMS TO BE BECAUSE THE TANK WHICH HAS NO CAP DOES NOT CREATE ENOUGH SUCTION PRESSURE FOR THE ENGINE TO PULL THE GAS. WHENEVER GAS IS NEWLY PUMPED, THE ENGINE SEEMS TO PULL AIR, AND WILL NOT START. THE TANK SEEMS TO BE UNABLE TO BLEED OUT AIR OR MAYBE WILL NOT CREATE THE RIGHT PRESSURE UNTIL THE TANK CREATES ENOUGH PRESSURE FOR THE GAS TO FLOW WELL INTO THE ENGINE. THIS IS A SERIOUS PROBLEM THAT FORD COMPANY SEERM NOT TO BE AWARE OF OR MAYBE THEY ARE AWARE AND JUST NOT ADDRESSING IT OR JUST A FACTORY FAULT. WHATEVER IT IS, THIS ISSUE NEEDS TO BE ADDRESSED BY A RECALL PLEASE
NHTSA ID Number: 11352017
Complaint Date: 2020-08-29
Fail Date: 2020-08-29
Manufacturer’s Name: Subaru of America, Inc.
Vehicle/Equipment Make: SUBARU
Vehicle/Equipment Model: LEGACY
Model Year: 2018
Summary
WHILE TRAVELING ON THE INTERSTATE, THE PASSENGER SIDE OF THE FRONT WINDSHIELD BECAME DAMAGED FROM UNKNOWN REASONS AFTER EXPERIENCING A SLIGHT DIP IN THE ROAD. A CRACK FORMED AND EXPANDED TO OVER 12 INCHES IN LENGTH QUICKLY. ATTACHED PHOTO 20200829_164645 INCLUDED AS EVIDENCE. THIS IS THE SECOND TIME THIS VEHICLE HAS EXPERIENCED FRONT WINDSHIELD DAMAGE. IT WAS REPLACED A LITTLE OVER A YEAR AGO WITH OEM PARTS (CARLEX GLASS) THROUGH MY INSURANCE. ATTACHED PHOTO SCREENSHOT_202... AS EVIDENCE. THAT INCIDENT OCCURRED WHILE DRIVING ON A HIGHWAY AND ROAD DEBRIS STRUCK THE PASSENGER EDGE OF THE FRONT WINDSHIELD. A CRACK FORMED AND SPREAD TO THE MIDDLE OF THE WINDSHIELD. DUE TO HAVING EYESIGHT TECHNOLOGY THE FRONT WINDSHIELD IS IMPERATIVE TO SAFETY OPERATIONS AND NEEDS TO REMAIN FREE FROM DEFECTS, SINCE IT CAN CONTROL A VEHICLE'S ACCELERATION, BRAKING, AND STEERING CONTROL SYSTEM. I BELIEVE THAT THE FRONT WINDSHIELD GLASS BEING USED BY SUBARU (CARLEX GLASS) IS SUBSTANDARD AND CREATING A DANGEROUS CONDITION FOR DRIVERS WHO UTILIZE THIS TECHNOLOGY. IF A WINDSHIELD REPLACEMENT IS NEEDED, RECALIBRATION OF EYESIGHT TECHNOLOGY IS REQUIRED TO ENSURE SAFETY COMPLIANCE. THIS ADDITIONAL PROCEDURE CAN DISSUADE OWNERS DUE TO TIME AND COST; THEREBY, CREATING AN ADDITIONAL SAFETY PREDICAMENT BY HAVING DRIVERS OPERATE IMPERFECT VEHICLES. RESEARCH HAS INDICATED SIMILAR COMPLAINTS FROM VARIOUS INDIVIDUALS AND MULTIPLE SUBARU MODELS OVER A SPAN OF YEARS. I IMPLORE YOU TO INVESTIGATE IMMEDIATELY!
NHTSA ID Number: 11352018
Complaint Date: 2020-08-29
Fail Date: 2020-07-12
Manufacturer’s Name: Toyota Motor Corporation
Vehicle/Equipment Make: LEXUS
Vehicle/Equipment Model: GX
Model Year: 2006
Summary
AS I WAS DRIVING ON A NORMAL SIDE STREET THE FRAME FULLY FELL OFF OF MY CAR AND HIT THE BREAK FLUID/GAS PIPE AND CAUSED A LEAK THAT COULD HAVE LEAD TO A DANGEROUS EXPLOSION. I HAD TO TAKE IT TO A SHOP AND THEIR THEY TOLD ME THE ENTIRE FRAME WAS RUSTED AND THATS WHY IT HAD BROKE OFF
Read More...NHTSA ID Number: 11352019
Complaint Date: 2020-08-29
Fail Date: 2020-08-29
Manufacturer’s Name: Honda (American Honda Motor Co.)
Vehicle/Equipment Make: HONDA
Vehicle/Equipment Model: ODYSSEY
Model Year: 2019
Summary
MY NEW 2019 HONDA ODYSSEY HAS A VERY DISTINCTIVE ELECTRICAL STATIC/CRACKLING/HISSING NOISE COMING FROM DASHBOARD WHEN DRIVING OR IDLING THAT DOESN'T SOUND NORMAL BUT VERY CONCERNING. WILL TAKE TO DEALER BUT DON'T EXPECT MUCH SINCE I'VE READ AND RESEARCHED THIS ISSUE ON THE INTERNET AND OTHERS HAVE THE SAME ISSUE WITHOUT ANY ACTIONS FROM DEALERSHIPS. DOES NHTSA HAVE ANY ADVICE OR KNOWLEDGE OF THIS ISSUE?
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- OBD2 Bluetooth Scanner Lifetime Update: Ediag Elite offers revolutionary Advantage Lifetime Updates with unlimited access to the superior 15+ reset service, bi-directional testing and full system diagnostics.The Ediag Elite is an excellent Bluetooth OBD2 scanner diagnostic tool ideal for DIY's and private car owners.
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Last update on 2025-04-29 / Affiliate links / Images from Amazon Product Advertising API
