Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11351980
Complaint Date: 2020-08-29
Fail Date: 2020-08-01
Manufacturer’s Name: Subaru
of America, Inc.
Vehicle/Equipment Make: SUBARU
Vehicle/Equipment Model: FORESTER
Model Year: 2016
Summary
KEY GETS STUCK IN IGNITION OR AUX POSITION AND WOULD NOT COME OVER AFTER SHIFTING THE LEVER TO PARK POSITION.
Read More...NHTSA ID Number: 11351981
Complaint Date: 2020-08-29
Fail Date: 2018-08-01
Manufacturer’s Name: Toyota Motor Corporation
Vehicle/Equipment Make: TOYOTA
Vehicle/Equipment Model: HIGHLANDER
Model Year: 2010
Summary
THE REAR HATCH GIVES A CHIME AND SAYS IT IS OPEN WHEN IT IS CLOSED. THIS IS A 2010 HIGHLANDER AND I SEE THAT THERE ARE MANY COMPLAINTS ABOUT THIS ONLINE. THIS IS A SAFTEY ISSUE BECAUSE YOU NEVER KNOW IF IT IS ACTUALLY OPEN OR IF IT ACTUALLY CLOSED BUT JUST CHIMING FOR NO REASON. IT HAPPENS VERY INTERMITTENTLY, BUT OFTEN WHEN GOING OVER A BUMP BUT OTHER TIMES THERE IS NO PATTERN, IT JUST HAPPENS SOMETIMES AND NOT OTHERS. IT HAPPENS WHEN STATIONARY AND WHEN MOVING. IT HAS BEEN HAPPENING FOR A COUPLE OF YEARS AT LEAST.
Read More...NHTSA ID Number: 11351982
Complaint Date: 2020-08-29
Fail Date: 2020-08-28
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: JEEP
Vehicle/Equipment Model: CHEROKEE
Model Year: 2019
Summary
WHILE MAKE A RIGHT TURN FROM A CITY STREET INTO MY RESIDENTIAL AREA THE VEHICLE TURNED OFF IN MID TURN.
Read More...NHTSA ID Number: 11351983
Complaint Date: 2020-08-29
Fail Date: 2020-08-29
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: FUSION
Model Year: 2013
Summary
SEAT BELT LOCKS WHEN FOLDING DOWN REAR SEAT BACK MAKING THE SEAT AND SEATBELT UNUSABLE. THIS OCCURS WHEN STATIONARY AND ALSO WHEN IN MOTION. AND, IT HAPPENS EVERY TIME.
Read More...NHTSA ID Number: 11351984
Complaint Date: 2020-08-29
Fail Date: 2020-08-03
Manufacturer’s Name: Nissan North America, Inc.
Vehicle/Equipment Make: NISSAN
Vehicle/Equipment Model: SENTRA
Model Year: 2014
Summary
HI I HAVE 3 ISSUES WITH MY CAR, IT'S A 2014 NISSAN CENTRA, THE FIRST ISSUE IS THE TRANSMISSION IT'S REALLY BAD I HAVE ALREADY TOO IT TO A NISSAN DEALERSHIP AN SAID THEY FIXED THE ISSUE BUT IT'S STILL DOING THE SAME THING, WHEN YOU GO TO TAKE OFF FROM A RED LIGHT OR STOP SIGN IT WANTS TO HESITATE TAKING OFF, IT SPITTING AND JERKS AND THE TRANSMISSION DOESN'T WANT TO CHANGE GEARS, I HAVE A AUTOMATIC BUT IT ACTS LIKE A STRAIGHT SHIFT SO WHEN IT HESITATES I HAVE TO PUSH THE GAS NOR TO GET IT TO GO BUT IF YOU MASH THE GAS TO HARD IT WILL TAKE OFF FAST AFTER IT SPITS, IT IS VERY DANGEROUS, I HAVE ALMOST SLAMMED INTO THE BACK OF A FEW VEHICLES BECAUSE OF THIS PROBLEM, I HAVE TRIED TO PULL OUT FROM A SIDE ROAD AND A CAR WOULD BE COMING AN I KNOW I HAVE TIME TO GET OUT BUT WHEN THE TRANSMISSION WANTS TO ACT CRAZY AN IT STARTS HESITATING TO GO, I HAVE ALMOST BEEN HIT SEVERAL TIMES. THAT'S NOT ALL MY OTHER ISSUE IS WITH THE AIR CONDITIONER, THIS IS THE 3RD TIME IT HAS WENT OUT IN THE LAST YEAR, I WENT AND HAD IT SERVICED AN THEY SAID IT WAS THE AIR COMPRESSOR, I TOOK IT TO PEP BOYS AND THE GUY THAT LOOKED AT IT HE TOLD ME THAT HE HAS HAD 47 NISSAN CENTRAS IN THE LAST TWO MONTHS TO BE SERVICED FOR THE SAME REASONS, WELL ONE DAY THE AIR CONDITIONING WAS FINE BUT THE NEXT DAY I WENT TO TURN IT ON AND IT IS BLOWING NOTHING BUT HOT AIR SO HE CHECKED IT AND HE SAID THE COMPRESSOR WENT OUT AGAIN!! THE OTHER ISSUE IS YESTERDAY I WENT TO GET DINNER AND ALL OF A SUDDEN THE ENGINE LIGHT CAME ON. AND MY CAR DOESN'T EVEN HAVE 40,000 MILES ON IT YET, I REALLY HOPE WRITING TO YOU ABOUT THESE THINGS GOING WRONG WILL OPEN THE NISSAN COMPANY'S EYES BEFORE SOMEONE ACTUALLY GET KILLED DRIVING ONE OF THEIR CARS. THANK YOU VERY MUCH!!! FOR TAKING THE TIME OUT OF YOUR DAY TO READ THIS. AND I HOPE YOU CAN GET TO THE BOTTOM OF THESE ISSUES BEFORE SOMEONE REALLY GETS HURT, ALL THESE PROBLEMS IN 3 WEEKS.
NHTSA ID Number: 11351985
Complaint Date: 2020-08-29
Fail Date: 2020-08-21
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: FUSION
Model Year: 2016
Summary
SERVICE ENGINE LIGHT ON 2016 FORD FUSION ECOBOOST CAME ON. DIAGNOSTICS DISPLAYED CODE P300. I PAID TO HAVE THIS FIXED 2 TIMES. THE LIGHT CAME BACK ON AND THE CAR BEGAN TO OVERHEAT WHILE DRIVING ON THE EXPRESSWAY. TOOK THE CAR TO FORD AND THEY ADVISED IT WAS A COOLANT LEAK IN THE ENGINE. THEY ADVISED IT WAS A MANUFACTURE DEFECT BUT WOULDN'T FIX THE ISSUE BECAUSE THE WARRANTY WAS UP ON THE VEHICLE. UPON DOING RESEARCH, THIS IS A KNOWN ISSUE.
NHTSA ID Number: 11351986
Complaint Date: 2020-08-29
Fail Date: 2020-06-20
Manufacturer’s Name: Hyundai Motor America
Vehicle/Equipment Make: HYUNDAI
Vehicle/Equipment Model: SONATA
Model Year: 2017
Summary
TRUNK LATCH WORKS INTERMITTENTLY...ONLY 3 YEAR OLD CAR...I HAVE CALLED THE DEALERSHIP FOR REPAIR...THEY HAVE NOT OR WILL NOT CALL BACK. LATCH WORKS SOMETIMES...BUT OTHER TIMES WILL NOT OPEN OR OTHER TIMES WILL NOT STAY SHUT.
Read More...NHTSA ID Number: 11351987
Complaint Date: 2020-08-29
Fail Date: 2020-07-01
Manufacturer’s Name: Subaru of America, Inc.
Vehicle/Equipment Make: SUBARU
Vehicle/Equipment Model: FORESTER
Model Year: 2010
Summary
WHEN CAR IS IDLING MULTIPLE LIGHTS COME ON- CHECK ENGINE LIGHT, TRACTION CONTROL , CRUISE CONTROL (BLINK) , AWD AND AT OIL TEMP LIGHTS
Read More...NHTSA ID Number: 11351988
Complaint Date: 2020-08-29
Fail Date: 2020-08-06
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: GMC
Vehicle/Equipment Model: TERRAIN
Model Year: 2015
Summary
TRANSFER CASE FAILED WHILE DRIVING, ONLY 50,000 MILES ON VECHICLE
Read More...NHTSA ID Number: 11351989
Complaint Date: 2020-08-29
Fail Date: 2020-08-29
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: JEEP
Vehicle/Equipment Model: COMPASS
Model Year: 2018
Summary
WHEN THE VEHICLE IS PARKED AFTER BEING IN MOTION, I OFTEN GET AN ERROR MESSAGE FOR THE TRANSMISSION FOLLOWED BY A CHECK ENGINE LIGHT. WHEN THIS HAPPENS, THE VEHICLE HAS A HARD TIME SHIFTING. BY THIS, I MEAN THAT WHENEVER I SHIFT INTO ANOTHER GEAR THE VEHICLE STALLS THEN HAS AN ABRUPT SHIFT THAT MOVES THE ENTIRE VEHICLE. IF THE VEHICLE IS NOT TURNED OFF FOR A MINIMUM OF 30MINUTES, THE VEHICLE WILL NOT EXCEEDS SPEEDS OF 35 MPH. THE VEHICLE ALSO CONTINUES TO MAKE A NOISE THAT SOUNDS LIKE IT IS BEING FORCED INTO MOTION.
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