Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11351990
Complaint Date: 2020-08-29
Fail Date: 2020-08-15
Manufacturer’s Name: Toyota Motor Corporation
Vehicle/Equipment Make: TOYOTA
Vehicle/Equipment Model: PRIUS
Model Year: 2007
Summary
I WAS DRIVING DOWN THE HIGHWAY AT ABOUT 70 MPH WHEN THE BREAK LIGHT, ABS LIGHT, AND TIRE LIGHT ALL CAME ON ACCOMPANIED BY A HIGH PITCH BEEPING. AS I ATTEMPTED TO PULL OVER THE BREAKS WERE ALMOST COMPLETELY UNRESPONSIVE. WHEN I CONTACTED TOYOTA
ABOUT THE ISSUE THEY LET ME KNOW IT WAS A PROBLEM THEY WERE AWARE OF THE ISSUE BUT DIDN'T BELIEVE THAT HAVING YOUR BREAKS GO OUT WAS GROUNDS FOR A RECALL. I WAS ALMOST INVOLVED IN A HIGH SPEED CRASH WITHOUT THE ABILITY TO STOP BECAUSE OF THIS.
NHTSA ID Number: 11351991
Complaint Date: 2020-08-29
Fail Date: 2020-08-29
Manufacturer’s Name: Tesla, Inc.
Vehicle/Equipment Make: TESLA
Vehicle/Equipment Model: MODEL S
Model Year: 2014
Summary
REPEAT FAILURES OF THE CENTER CONSOLE SCREEN AND COMPLETE REPLACEMENT OF THE INSTRUMENT PANEL. CENTER CONSOLE SCREEN HAS HAD ISSUES SINCE PURCHASE WITH GOING TO BLACK SCREEN AND REBOOTING. NOW THE SCREEN WILL NOT REBOOT AND ALL SAFETY AND CONVIENIENCE FEATURES ARE DISABLED. NO REAR VIEW CAMERA, SIDE AND BACK DETECTION CAMERAS, AC, STEREO, HEADLIGHT, BRAKING FUNCTION CONTROLS, I HAVE A CALL INTO TESLA, BUT NO RESPONSE SO FAR. I AM AFRAID THAT I WILL NOT BE ABLE TO CHARGE THE CAR, THIS HAS HAPPENED TO MANY OWNERS. THIS IS A KNOWN ISSUE AND TESLA
REFUSES TO RECALL. I WILL PROBABLY NEED TO REPLACE THE MCU AT A COST OF $2500.00, THIS ON TOP OF REPLACING A DEFECTIVE INSTRUMENT PANEL (IT DELAMINATED) AT A COST OF $750.00 (IT WAS $1500.00, TESLA
REDUCED TO $750.00 AND DEMANDED THAT I SAY THAT I WAS FULLY SATISFIED WITH THE REPAIR PRIOR TO THE WORK OR THEY WOULD NOT REDUCE THE FEE). MY VEHICLE IS OUT OF WARRANTY BY LESS THAN 7K MILES. THE INSTURUMENT PANEL WAS AT LESS THAN 500 MILES OUT OF WARRANTY. THE REBOOTING OF THE CENTER CONSOLE SCREEN HAPPENS WHEN DRIVING AND HAS BEEN OCCURING SINCE PURCHASE. TESLA
STATED IT WAS A NEED TO RESET BECAUSE THE CAR WAS PROCESSING TOO MUCH DATA. THEY WOULD TELL ME TO ERASE ALL NAVIGATION DATA, CLEAR ALLT HE INTERNET HISTORY AND SET THE INTERNET TO WWW.GOOGLE.COM. ANNOYING, DANGEROUS AND INEFFECTIVE. PLEASE DO SOMETHING ABOUT THIS!!! I KNOW YOU HAVE RECEIVED EXTENSIVE COMPLAINTS OVER THE COURSE OF YEARS. I HAVE ATTACHED A PHOTO OF THE INSTUMENT PANEL THAT WAS REPLACED. DELAMINATION IS A BUBBLE PATTERN THAT SPREADS ACROSS THE SCREEN MAKING IT DIFFICULT OR IMPOSSIBLE TO READ.. I HAVE LITERALLY REPLACED ALMOST EVERY MOVING PART ON THIS CAR (DRIVE TRAIN, WINDSHIELD WIPER MOTOR, DOOR HANDLES, TRUNK FITTINGS, HEAD AND TAIL LIGHTS DUE TO CONDENSATION, CONTINUOUS RATTLES. SOME OF THESE WERE COVERED UNDER WARRANTY, SOME NOT. UGH!
NHTSA ID Number: 11351992
Complaint Date: 2020-08-29
Fail Date: 2020-08-24
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: MALIBU
Model Year: 2011
Summary
LOW BEAM HEADLIGHT SOCKET MELTED ON BOTH SIDES NOT ALLOWING LOW BEAM LIGHTS TO WORK. HAD TO REWIRE A NEW WIRING HARNESS. I HAVE READ MULTIPLE ACCOUNTS ON LINE OF THE EXACT SAME THING HAPPENING. UNTIL I DIAGNOSED THE PROBLEM I HAVE HAD TO ONLY DRIVE DURING DAYLIGHT HOURS. RIDICULOUS!
Read More...NHTSA ID Number: 11351993
Complaint Date: 2020-08-29
Fail Date: 2005-06-11
Manufacturer’s Name: Volkswagen Group of America, Inc.
Vehicle/Equipment Make: AUDI
Vehicle/Equipment Model: A4
Model Year: 2005
Summary
AIR BAG LIGHT IS ON
Read More...NHTSA ID Number: 11351994
Complaint Date: 2020-08-29
Fail Date: 2020-08-29
Manufacturer’s Name: Toyota Motor Corporation
Vehicle/Equipment Make: TOYOTA
Vehicle/Equipment Model: SIENNA
Model Year: 2016
Summary
THERE IS SOMETHING MECHANICALLY WRONG WITH THE DESIGN OF THE SUSPENSION THAT IS CAUSING TIRES TO WEAR COMPLETELY IN 15K-20K MILES. THIS IS A KNOWN ISSUE, AND NOTHING IS BEING DONE ABOUT IT. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T34192_DS548164
Read More...NHTSA ID Number: 11351995
Complaint Date: 2020-08-29
Fail Date: 2020-08-25
Manufacturer’s Name: Hyundai Motor America
Vehicle/Equipment Make: HYUNDAI
Vehicle/Equipment Model: SONATA
Model Year: 2011
Summary
RECENTLY MY AIRBAG WARNING LIGHT COMES ON THEN AFTER 6 SECONDS GOES OFF LIKE IT SHOULD THEN COMES BACK ON AND REMAINS ON. NOTHING HAS CHANGE WITH THE VEHICLE. I AM LOOKING TO HYUNDAI TO FIX THIS MALFUNCTION ON A RECALL. IS THERE A RECALL ON THIS PROBLEM?
NHTSA ID Number: 11351996
Complaint Date: 2020-08-29
Fail Date: 2020-05-02
Manufacturer’s Name: Chrysler (FCA
US, LLC)
Vehicle/Equipment Make: JEEP
Vehicle/Equipment Model: GRAND CHEROKEE
Model Year: 2012
Summary
4X4 ACTIVATE ALWAYS IN CITY STREET. SEAT BOTH FRONT VINIL BROKE, FLUID WATER ON THE ROOF BACK WHEN RAININ . SISTEM HIDRAULIC DONT LOWER THE JEEP. DIFICULT TO STARTER.
NHTSA ID Number: 11351997
Complaint Date: 2020-08-29
Fail Date: 2020-08-21
Manufacturer’s Name: Nissan North America, Inc.
Vehicle/Equipment Make: NISSAN
Vehicle/Equipment Model: ALTIMA
Model Year: 2019
Summary
THE VEHICLES AUTOMATIC EMERGENCY BRAKING (AEB) SYSTEM DOES NOT OPERATE PROPERLY. THIS VEHICLE HAS ALREADY HAD A RADAR REPLACED. THE VEHICLE CONTINUES TO BRAKE WHEN IT SHOULDN'T.
Read More...NHTSA ID Number: 11351998
Complaint Date: 2020-08-29
Fail Date: 2018-08-01
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: CRUZE
Model Year: 2014
Summary
THIS CAR HAS MANY PROBLEMS. I AM SURPRISED IT HAS NO RECALLS. THE PROBLEMS START TWO YEARS AGO. THE VALVE COVER STARTED LEAKING. OIL WAS EVERYWHERE. GOT THAT REPLACED BUT IT HAPPENED AGAIN, AND THEN IT HAPPENED AGAIN. APPARENTLY THE PCV VALVE IS BUILT INTO THE VALVE COVER. WE ARE ABOUT TO BE ON OUR 4TH VALVE COVER. IT'S CURRENTLY INOPERABLE. THE WATER PUMP HAD TO BE REPLACED, THE WHOLE ENGINE HAD TO BE REPLACED. THIS CAR IS A MONEY PIT, AND ANYONE WHO HAS EVER BOUGHT IT SHOULD BE REFUNDED FOR REAL. IT'S A PIECE OF CRAP AND HAS HAD NOTHING BUT PROBLEMS, AND CAUSES NOTHING BUT STRESS. I WILL NEVER BUY ANOTHER CHEVY EVER AGAIN.
Read More...NHTSA ID Number: 11351999
Complaint Date: 2020-08-29
Fail Date: 2020-08-23
Manufacturer’s Name: Toyota Motor Corporation
Vehicle/Equipment Make: LEXUS
Vehicle/Equipment Model: LX
Model Year: 2004
Summary
AIRBAG WARNING LIGHT STAYS ON
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