Complaints List

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.




NHTSA ID Number: 11353084

Complaint Date: 2020-09-03

Fail Date: 2020-09-03

Manufacturer’s Name: General MotorseBay, LLC

Vehicle/Equipment Make: CHEVROLETeBay

Vehicle/Equipment Model: TRAVERSE

Model Year: 2014


Summary

WHILE DRIVING ON THE HIGHWAY AT 65 MPH THE STABILITY CONTROL SENSOR, ABSeBay SENSOR, AND ALL WHEEL DRIVE WENT OUT ALL AT ONCE, WHEN THAT HAPPENED THE CAR BY ITSELF WENT TO 35 MPH ON THE HIGHWAY AND WOULD NOT ALLOW THE CAR TO GO OVER 35 MPH.

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NHTSA ID Number: 11353085

Complaint Date: 2020-09-03

Fail Date: 2020-07-05

Manufacturer’s Name: ChryslereBay (FCAeBay US, LLC)

Vehicle/Equipment Make: JEEPeBay

Vehicle/Equipment Model: WRANGLER

Model Year: 2018


Summary

THE CLUTCH BROKE INTO PIECES AS I WAS DRIVING ON THE HIGHWAY. THE JEEPeBay BARELY REACHED 50,000 MILES.

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NHTSA ID Number: 11353086

Complaint Date: 2020-09-03

Fail Date: 2020-07-26

Manufacturer’s Name: KiaeBay America, Inc.

Vehicle/Equipment Make: KIAeBay

Vehicle/Equipment Model: SORENTO

Model Year: 2015


Summary

A JERKS WHEN YOU TRYING TO PARK WHEN YOU GOING SLOW ON THE PARKING LOT IT HAS A KOOL 2098 FUEL TRIM IT KEEPS IDLING HIGH AND I'M STALLING

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NHTSA ID Number: 11353087

Complaint Date: 2020-09-03

Fail Date: 2020-08-21

Manufacturer’s Name: FordeBay Motor Company

Vehicle/Equipment Make: FORDeBay

Vehicle/Equipment Model: F-150

Model Year: 2015


Summary

GETTING ENGINE LIGHT CODE P2450 TESTED EVAP BLOCKING VALUE USING DATALOGGER VALVE IS STUCK PART NUMBER FL3Z-9F945-C COST WAS 722 DOLLARS TECHNICAL BULLETIN 2.7L ECOBOOSTeBay ' ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) WITH DIAGNOSTIC TROUBLE CODE (DTC) P2450 ' 2015 FORDeBay F-150 *HOMEDIAGNOSTIC TIPS2.7L ECOBOOSTeBay ' ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) WITH DIAGNOSTIC TROUBLE CODE (DTC) P2450 ' 2015 FORDeBay F-150 DIAGNOSTIC TIPS2.7L ECOBOOSTeBay ' ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) WITH DIAGNOSTIC TROUBLE CODE (DTC) P2450 ' 2015 FORDeBay F-150 OEMDTC APRIL 19, 2016 1 COMMENT NHTSA ID NUMBER: 10153939 MANUFACTURER COMMUNICATION NUMBER: TSB 18-2387

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NHTSA ID Number: 11353088

Complaint Date: 2020-09-03

Fail Date: 2020-08-28

Manufacturer’s Name: FordeBay Motor Company

Vehicle/Equipment Make: FORDeBay

Vehicle/Equipment Model: FOCUS

Model Year: 2016


Summary

THE VEHICLE HAS HAD 2 TRANSMISSION FAILURES WITHING 1,700 MILES. THE FIRST AT 64,000 MILES AND CHANGE, WHICH BEGAN WITH GRINDING IN 3RD GEAR AND PROGRESSED TO 4TH AS WELL. IT WAS REPLACED WITH A FACTORY REFURBISHED TRANSMISSION. THIS TRANSMISSION FAILED AT 66,000 MILES, LESS THAN 2 MONTHS AFTER REPAIR. THIS TIME IT WAS JUST GRINDING IN 4TH GEAR. BOTH OF THESE OCCASIONS OCCURRED DURING DRIVING AT ABOUT 30 MPH AND NORMAL SHIFTING, IN A STRAIGHT LINE. THE VEHICLE WAS IN MOTION DURING BOTH OF THESE

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NHTSA ID Number: 11353089

Complaint Date: 2020-09-03

Fail Date: 2020-08-14

Manufacturer’s Name: NissaneBay North America, Inc.

Vehicle/Equipment Make: NISSANeBay

Vehicle/Equipment Model: ROGUE

Model Year: 2019


Summary

2019 NISSANeBay ROGUE SL SEATS MOVE WHEN STOPPING THE VEHICLE OR ACCELERATING. TOOK TO NISSANeBay CANNOT DUPLICATE THE PROBLEM BUT EVERY PASSENGER THAT RIDES IN MY CAR FEELS THE SEAT MOVE AND MAKE NOISE. SUNROOF MAKES A CREAKING NOISE NISSANeBay WON'T FIX SAYS CAN'T DUPLICATE THE PROBLEM. WHEN CAR IS ON UNEVEN GROUND BACK END MAKES A CREAKING NOISE. AGAIN NISSANeBay SAID CANT DUPLICATE THE PROBLEM. BUT WHOEVER I TAKE IN MY CAR ASKED ME WHAT IS THAT NOISE? THIS CAR IS A PIECE OF CRAP!

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NHTSA ID Number: 11353090

Complaint Date: 2020-09-03

Fail Date: 2020-08-01

Manufacturer’s Name: VolkswageneBay Group of America, Inc.

Vehicle/Equipment Make: VOLKSWAGENeBay

Vehicle/Equipment Model: GOLF

Model Year: 2014


Summary

I'M HAVING ISSUES WITH A P0106 CODE. IT CONTINUOUSLY COMES OFF AND ON. I HAVE HAD THE MANIFOLD ABSOLUTE PRESSURE SENSOR REPLACED, I HAVE HAD THE INTAKE CLEANED AND RELATABLE PARTS. THE CHECK ENGINE LIGHT WILL COME ON AT RANDOM TIMES, AND WILL JUST GO AWAY ON IT'S OWN. I HAVE READ THAT MULTIPLE PEOPLE HAVE HAD TO UPDATE THE ECM WHICH HAS THEN FIXED THE ISSUE. I DON'T BELIEVE THIS SHOULD BE AN EXPENSE TO THE OWNER OF THE VEHICLE FOR AN UPDATE THAT SHOULD HAVE BEEN DONE IN THE FIRST PLACE.

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NHTSA ID Number: 11353091

Complaint Date: 2020-09-03

Fail Date: 2020-09-03

Manufacturer’s Name: Mercedes-BenzeBay USA, LLC

Vehicle/Equipment Make: MERCEDES-BENZeBay

Vehicle/Equipment Model: E300

Model Year: 2017


Summary

I WAS DRIVING DOWN THE ROAD AND MY POWER STEERING WENT OUT. I GOT A MESSAGE STATING "STEERING MALFUNCTION INCREASED PHYSICAL EFFORT SEE OWNER'S MANUAL". THE VEHICLE HAS 16,XXX MILES ON IT.

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NHTSA ID Number: 11353092

Complaint Date: 2020-09-03

Fail Date: 2020-09-03

Manufacturer’s Name: General MotorseBay, LLC

Vehicle/Equipment Make: CHEVROLETeBay

Vehicle/Equipment Model: EQUINOX

Model Year: 2016


Summary

DRIVER REPORTS CAR STALLS WHEN APPLYING GAS PEDAL, CAR HAS SMELL OF GAS. THIS STALLING HAPPENS AT LOW AND HIGHWAY SPEEDS.

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NHTSA ID Number: 11353093

Complaint Date: 2020-09-03

Fail Date: 2020-09-03

Manufacturer’s Name: General MotorseBay, LLC

Vehicle/Equipment Make: CHEVROLETeBay

Vehicle/Equipment Model: TAHOE

Model Year: 2013


Summary

DASH CRACK WITHOIT WARNING ABOVE GAUGE CLUSTER ON DRIVER'S SIDE. VEHICLE IS GARAGE KEPT A MAJORITY OF THE TIME. VEHICLE SPENDS A FEW DAYS A WEEK OUTSIDE DURING THE DAY. FIRST SIGN OF A CRACK APPEARED WHILE VEHICLE WAS PARKED OUTSIDE DURING A WORK DAY. HIGH TEMP FOR THE DAY WAS APPROXIMATELY 90 DEGREES.

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Last update on 2025-04-23 / Affiliate links / Images from Amazon Product Advertising API


 

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