Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11750565
Complaint Date: 2026-07-15
Fail Date: 2025-07-31
Manufacturer Name: Chrysler
(FCA US, LLC)
Vehicle Make: DODGE
Vehicle Model: DART
Model Year: 2015
Summary
Key cannot be removed from the ignition. Issues with putting car into park and wont shift into park causing danger to others around me and myself. Issues starting up because of this shift cable issue because car thinks its not in park. It was looked at by dealership service department at Berman Chrysler Dodge Jeep Ram Dealership in Oak Lawn. There is still one outstanding recall that I was told "Does not have a solution" yet it has been recalled since October of last year (2025) A0C/NHTSA 25V-674
NHTSA ID Number: 11750564
Complaint Date: 2026-07-15
Fail Date: 2024-08-20
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: ESCAPE
Model Year: 2017
Summary
The vehicle experienced an internal engine failure involving the engine block/long block. The engine had a multi-cylinder misfire, and an independent repair facility inspected the vehicle and found coolant traces in multiple cylinders. The repair facility referenced Ford TSB 22-2133 and recommended replacement of the engine long block to correct the issue. The failed engine is not currently available for inspection because the vehicle was traded in after the repair estimate determined it was not economically feasible to repair. We suffered a big loss The safety concern was the potential for sudden loss of engine power due to the misfire and internal engine failure. A vehicle experiencing severe misfires while driving could have reduced performance, hesitation, or loss of power, creating a safety risk depending on driving conditions. The problem was confirmed by an independent service center. The vehicle was not inspected by Ford, police, or insurance representatives. Prior to failure, the vehicle developed engine symptoms consistent with a misfire. The check engine light/engine misfire condition occurred before diagnosis. The independent service facility confirmed the condition and found coolant traces in multiple cylinders.
NHTSA ID Number: 11750563
Complaint Date: 2026-07-15
Fail Date: 2026-04-20
Manufacturer Name: Kia America, Inc.
Vehicle Make: KIA
Vehicle Model: OPTIMA
Model Year: 2019
Summary
Unknown was just driving to go to my husband to work and it came on when I was coming back home and when I went to pick my husband up from work and was stopped at a stop sign the lights came back on
Read More...NHTSA ID Number: 11750562
Complaint Date: 2026-07-15
Fail Date: 2020-09-15
Manufacturer Name: General Motors, LLC
Vehicle Make: BUICK
Vehicle Model: LACROSSE
Model Year: 2013
Summary
The contact owns a 2013 Buick LaCrosse. The contact stated that the vehicle experienced starting failures and was taken to Piedmont Tire & Auto, where the battery was replaced. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound, and felt like the vehicle had struck a bump, and the steering locked up. The vehicle was taken back to Piedmont Tire & Auto, where it was diagnosed and determined that the ABS wheel speed sensor ring on the passenger’s side rear wheel bearing had fractured, and the passenger’s side rear wheel bearing and hub assembly were replaced. Additionally, the contact stated that while attempting to start the vehicle, the vehicle failed to start, and the ignition key became stuck in the ignition switch. The contact jump-started the vehicle, which released the ignition key from the ignition switch. The vehicle was towed back to Piedmont Tire & Auto, where the battery was replaced; however, the failure persisted. The vehicle was then diagnosed with an electrical shorted starter and blown main fuses. The starter and the main fuse assembly were replaced; however, the failure recurred weeks later. The vehicle was again towed to Piedmont Tire & Auto and was being diagnosed. The vehicle was not yet repaired. The manufacturer was notified of the failure and advised the contact about unknown related recalls. The failure mileage was approximately 76,490.
NHTSA ID Number: 11750561
Complaint Date: 2026-07-15
Fail Date: 2026-07-02
Manufacturer Name: Hyundai Motor America
Vehicle Make: HYUNDAI
Vehicle Model: IONIQ 5
Model Year: 2025
Summary
The car entered a failed ICCU state (not confirmed until the car was looked at by Hyundai at the dealership) while I was driving down to Ano Nuevo regional park. Received a warning on the dash that said that electrical system has failed and to pull over. It restricted me from going over 10 mph on Highway 1 and I eventually pulled over the side of the road and got towed to the dealership. The car is home with me now but I do not feel safe driving this vehicle after all of the reports of ICCU failures. I am very concerned this will happen again and in a more dangerous situation. I was also stranded by this car in March 2026 with a dead battery.
NHTSA ID Number: 11750560
Complaint Date: 2026-07-15
Fail Date: 2026-07-15
Manufacturer Name: Volkswagen Group of America, Inc.
Vehicle Make: VOLKSWAGEN
Vehicle Model: ID.4
Model Year: 2021
Summary
While driving on main road at approx 45 mph, information display screens both simultaneously went black - this left me without any information such as speed, range, vehicle performance etc. upon restart system was telling me my seatbelt was unfastened (was not), adaptive systems unavailable etc. system corrected itself approximately two minutes later.
Read More...NHTSA ID Number: 11750559
Complaint Date: 2026-07-15
Fail Date: 2023-07-31
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: ESCAPE
Model Year: 2016
Summary
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that while in reverse(R) on approximately five separate occasions, the screen was inverted, and the proximity alert notification chime failed to alert the driver, and the vehicle nearly struck persons behind the vehicle. The vehicle was taken to a dealer, but was not repaired because parts were not yet available. The manufacturer was notified of the failure. The failure mileage was approximately 99,800.
NHTSA ID Number: 11750558
Complaint Date: 2026-07-15
Fail Date: 2026-07-01
Manufacturer Name: Kia America, Inc.
Vehicle Make: KIA
Vehicle Model: SOUL
Model Year: 2020
Summary
Jeff Smith Kia in Perry was doing the maintenance they went out of business Kia Hutchinson I told several employees more than once that I was having problems the car would slowly shut down and cut off start then stop on the hey I had to call tow trucks have rentals there was a chainsaw sound underneath had to constantly place oil in the car Kia Never contacted me about a recall the dealerships never communicated recalls on the engine and oil burning they placed me and my grandchildren at risk and say I have to pay $110000 for a new engine. A belt. Cadillac converter and I simply do not have that. School starts in a week 1/2 and I cannot get four children to school or make it to my Dr appointments tremendous hardship and safety concern because a mechanic told me the shutting down is a mechanism to keep the engine from catching on fire and exploding. I have been told by several Kia owners they had the same issue. Walmart mgr told me it is a manufacturer issue I should not have to pay for repairs.
NHTSA ID Number: 11750557
Complaint Date: 2026-07-15
Fail Date: 2026-07-15
Manufacturer Name: Volkswagen Group of America, Inc.
Vehicle Make: AUDI
Vehicle Model: A4
Model Year: 2015
Summary
Oil consumption is extremely high this vehicle burns way to much oil in short amount of time. Oil has to be added every 300 to 400 miles and there are no leaks present
Read More...NHTSA ID Number: 11750556
Complaint Date: 2026-07-15
Fail Date: 2026-07-02
Manufacturer Name: General Motors, LLC
Vehicle Make: CHEVROLET
Vehicle Model: TAHOE
Model Year: 2023
Summary
Piston ring went bad causing catastrophic engine failure. Now needs new motor. Only had 62k miles. It had been burning oil but was taken to the dealership for maintenance and they didn’t report anything.
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