Complaints List

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.



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NHTSA ID Number: 11750625

Complaint Date: 2026-07-15

Fail Date: 2026-06-25

Manufacturer Name: Honda (American Honda Motor Co.)

Vehicle Make: HONDAeBay logo

Vehicle Model: CR-V

Model Year: 2017


Summary

The contact owns a 2017 HondaeBay logo CR-V. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The driver was able to pull over safely. The check engine warning light was illuminated. The vehicle went into LIMP Mode after a while. The contact was able to continue driving. The vehicle failed to exceed 40 MPH while driving. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the head gasket needed to be replaced. The vehicle was repaired. The manufacturer was contacted and opened a case, but no additional assistance was provided. The manufacturer suggested that the contact call for assistance prior to repairing the vehicle. The failure mileage was approximately 170,000.

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NHTSA ID Number: 11750624

Complaint Date: 2026-07-15

Fail Date: 2026-06-26

Manufacturer Name: ChryslereBay logo (FCAeBay logo US, LLC)

Vehicle Make: RAMeBay logo

Vehicle Model: 1500

Model Year: 2020


Summary

I was attempting to turn around in my driveway to go someplace when the steering locked up and I could not control the steering. It stopped working. If I had been driving on the road, instead of driving in my driveway, I could have crashed into something or someone, potentially causing severe injury or death to myself or others. This was a horrifying experience in the driveway, let alone on the road! I had my truck towed to the repair shop where they determined that the Electronic Power Steering Rack failed. It cracked completely in half! I will attach the photos the shop provided. There should be a recall on this before someone gets killed. I have several friends and neighbors who own the same make and model truck and I informed them of our situation and recommended that they have their trucks checked out before tragedy strikes them or their families.

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NHTSA ID Number: 11750623

Complaint Date: 2026-07-15

Fail Date: 2026-07-01

Manufacturer Name: FordeBay logo Motor Company

Vehicle Make: LINCOLNeBay logo

Vehicle Model: MKC

Model Year: 2019


Summary

There is coolant intrusion into the cyl. It is a known concern and many complaints on line. LincolneBay logo refuses to assist in the engine repair or replacement. Going down the road the engine misses and looses power causing difficulty controlling vehicle causing unsafe conditions for all traffic.

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NHTSA ID Number: 11750622

Complaint Date: 2026-07-15

Fail Date: 2026-07-15

Manufacturer Name: General MotorseBay logo, LLC

Vehicle Make: CHEVROLETeBay logo

Vehicle Model: SILVERADO 3500

Model Year: 2008


Summary

Odometer Fraud. The contact purchased a 2008 ChevroleteBay logo Silverado 3500. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 162,000. It was later discovered upon checking a Carfax report that the mileage was 270,000.

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NHTSA ID Number: 11750621

Complaint Date: 2026-07-15

Fail Date: 2026-01-03

Manufacturer Name: HondaeBay logo (American HondaeBay logo Motor Co.)

Vehicle Make: HONDAeBay logo

Vehicle Model: ACCORD

Model Year: 2016


Summary

The radio head unit produces a loud unbearable static that is very unsafe because if one needed to hear emergency responders passing by they could not. Yes it has been confirmed by multiple auto shops. No warnings, just loud unbearable static.

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NHTSA ID Number: 11750620

Complaint Date: 2026-07-15

Fail Date: 2026-07-14

Manufacturer Name: FordeBay logo Motor Company

Vehicle Make: FORD

Vehicle Model: FUSION

Model Year: 2011


Summary

Yesterday evening, my power steering went out (EPAS), it did that when the car had been parked for the night and not in motion thankfully so nobodies safety was at risk, but I don’t know if and when it’ll happen again. According to Ford, it has been a recurring problem with fordeBay logo fusion modules similar to mine, that the EPAS has been defective, and therefore making it dangerous to drive. My exact car has been inspected by a mechanic, and while it has been looked at, there were no warnings of this error happening, the vehicle was driving fine and all of a sudden, the error occurred.

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NHTSA ID Number: 11750619

Complaint Date: 2026-07-15

Fail Date: 2026-06-18

Manufacturer Name: Toyota Motor Corporation

Vehicle Make: TOYOTA

Vehicle Model: TUNDRA

Model Year: 2023


Summary

Forward facing Camera's: After vehicle was recalled for a refacing camera issue and repaired for that recall, now the forward facing camera does not work properly. When coming to stop or while stopped the forward facing camera's no longer work. They only come on when I get close to something. They also no longer read speed limit signs. When stopped at a cross walk if a child runs in front of the vehicle I do not get a warning until the child is directly in front of the vehicle. This could cause me to hit a child based on the height of the child and being blocked by the hood of the vehicle. I need the forward camera's to activate at 5 miles per hour or slower and stay on when stopped until going over 5 miles per hour like they did before the backup camara recall was installed on my truck. This is an on going issue starting June 18,2026. I took it to the dealership July 14,2026 and they did not correct the issue. This issue could case a child to be run over!

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NHTSA ID Number: 11750618

Complaint Date: 2026-07-15

Fail Date: 2026-07-13

Manufacturer Name: Toyota Motor Corporation

Vehicle Make: TOYOTAeBay logo

Vehicle Model: 4RUNNER

Model Year: 2025


Summary

The driver’s side window rattles in its tracks when open 2-3”, and when all the way down. Any rough roads will induce the rattle. ToyotaeBay logo master technician has confirmed the rattle in my vehicle and a new 4Runner, which displays the same problem. It appears to be a defective design.

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NHTSA ID Number: 11750617

Complaint Date: 2026-07-15

Fail Date: 2026-01-14

Manufacturer Name: FordeBay logo Motor Company

Vehicle Make: FORD

Vehicle Model: FLEX

Model Year: 2014


Summary

I noticed about 6 months ago, the Backup camera has been cutting out randomly, and has been getting worse. I noticed that there is a recall for 2015 - current models of FordeBay logo Flex for this issue. Not sure why the 2014 model isn't a part of the recall, as my car seems to be doing the exact thing described in the recall.

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NHTSA ID Number: 11750616

Complaint Date: 2026-07-15

Fail Date: 2023-01-01

Manufacturer Name: ToyotaeBay logo Motor Corporation

Vehicle Make: TOYOTAeBay logo

Vehicle Model: CAMRY

Model Year: 2010


Summary

The contact owns a 2010 ToyotaeBay logo Camry. The contact stated that the dashboard was shiny. The contact was unable to drive due to the reflection from the sun. While driving at night, the headlights from other vehicles caused a glare, making it difficult to drive the vehicle. There were no warning lights illuminated. The local dealer was contacted and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the Warranty Enhancement Program (ZE6) had expired. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 108,000.

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Recalls List


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