Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11750615
Complaint Date: 2026-07-15
Fail Date: 2026-07-09
Manufacturer Name: Toyota
Motor Corporation
Vehicle Make: TOYOTA
Vehicle Model: SEQUOIA HYBRID
Model Year: 2026
Summary
The passenger 2nd row seat seat belt failed to unbuckle. child was strapped into car seat with seat belt. seat belt was not able to unbuckle and child was trapped. fire department had to cut fabric on seat belt to release child due to failed restraint system.
NHTSA ID Number: 11750614
Complaint Date: 2026-07-15
Fail Date: 2026-07-09
Manufacturer Name: General Motors, LLC
Vehicle Make: GMC
Vehicle Model: SIERRA 1500
Model Year: 2019
Summary
Engine failure at random while operating. Dealership stated vehicle blew engine block fuse and crankshaft is now seized.
NHTSA ID Number: 11750613
Complaint Date: 2026-07-15
Fail Date: 2026-07-09
Manufacturer Name: Honda (American Honda Motor Co.)
Vehicle Make: HONDA
Vehicle Model: CR-V
Model Year: 2017
Summary
For several months now, car has been misfiring, skipping and going into limp mode. Spark plugs replaced and issue went away for about 2 months. Issue has resurfaced and took it to Honda dealership where I purchased vehicle to run a diagnostic test. Informed to resolve the issue need fuel injectors replacement, spark plug replacements, coolant reservoir is empty and to top it off, need a head gasket kit.
Read More...NHTSA ID Number: 11750612
Complaint Date: 2026-07-15
Fail Date: 2026-06-29
Manufacturer Name: General Motors, LLC
Vehicle Make: CHEVROLET
Vehicle Model: SILVERADO 1500
Model Year: 2026
Summary
On Monday, June 29, 2026, I was getting off the New Jersey Garden State Parkway. I was halfway down the exit ramp and the engine and the engine just stopped. I coasted to the bottom of the exit ramp and luckily had just enough shoulder to pull over to get out of traffic. Once stopped, I attempted to start my 2026 Chevy Silverado, but all attempts at starting the engine were fruitless, as the engine would not even turn over when tried. I contacted On Star and a tow truck was sent to tow my truck to Burke, the GM dealer I purchased the truck from. It was confirmed by Burke GM on Wednesday, July 1, 2026, that the truck needed the engine replaced. The truck is currently at Burke GM and I have been there to get belongings out of the truck so yes, I would say it’s safe to assume that it is available for inspection. There were no warning signs of any problem with the motor at all.
Read More...NHTSA ID Number: 11750611
Complaint Date: 2026-07-15
Fail Date: 2026-07-11
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: JEEP
Vehicle Model: WRANGLER
Model Year: 2020
Summary
The contact owns a 2020 Jeep Wrangler. The contact stated that upon starting the vehicle, the instrument panel was inoperable. The speedometer operated as needed, but the fuel gauge and temperature gauge were inoperable, and the mileage display was not visible. The vehicle was taken to an independent mechanic who attempted to restart the instrument panel but was unsuccessful. The mechanic referenced NHTSA Campaign Number: 24V652000 (Electrical System); as a possible cause for the failure. However, after contacting the dealer, it was discovered that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 77,000.
NHTSA ID Number: 11750610
Complaint Date: 2026-07-15
Fail Date: 2026-06-24
Manufacturer Name: Toyota Motor Corporation
Vehicle Make: TOYOTA
Vehicle Model: GRAND HIGHLANDER
Model Year: 2025
Summary
This vehicle has just over 18,000 miles on it and is 14 months old. It has a manufacturer design defect that allows small stones or birds to hit and puncture the air conditioning condenser. It is a known defect and Toyota refuses to warranty their product, forcing the consumer to pay out of pocket $1,500-$1,700 for repairs. Oddly, the sister Lexus vehicle has a screen over the condenser to prevent this.
NHTSA ID Number: 11750609
Complaint Date: 2026-07-15
Fail Date: 2023-06-23
Manufacturer Name: General Motors, LLC
Vehicle Make: CHEVROLET
Vehicle Model: MALIBU
Model Year: 2002
Summary
Odometer Fraud. The contact purchased a 2002 Chevrolet Malibu. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the independent mechanic, who reported the mileage at 105,000. The key was stuck in the ignition, but was replaced. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. The seller provided the VIN from the title and a Carfax report that the vehicle had only two previous owners. At the time of the purchase, the mileage was 49,500. Upon research, the Good Car report indicated that there were several owners of the vehicle. The contact stated the seller was possibly deceiving buyers. A Carfax report was not provided. There were no other agencies contacted.
NHTSA ID Number: 11750608
Complaint Date: 2026-07-15
Fail Date: 2026-07-15
Manufacturer Name: Mercedes-Benz USA, LLC
Vehicle Make: MERCEDES-BENZ
Vehicle Model: EQB 300 4MATIC
Model Year: 2023
Summary
The contact owns a 2023 Mercedes-Benz EQB 300 4Matic. The contact received notification of NHTSA Campaign Number: 26V073000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact was concerned that the manufacturer provided limited safety risk information and that the vehicle could catch on fire during a crash. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted several times about the issue. The contact had not experienced a failure.
NHTSA ID Number: 11750607
Complaint Date: 2026-07-15
Fail Date: 2026-02-15
Manufacturer Name: Honda (American Honda Motor Co.)
Vehicle Make: ACURA
Vehicle Model: RDX
Model Year: 2018
Summary
The contact owns a 2018 Acura RDX. The contact stated that while driving at an undisclosed speed, the air bag warning light was intermittently illuminated. The vehicle was taken to a dealer, where it was diagnosed, and determined that the driver’s side air bag needed to be replaced; however, the part to do the recall repair was not yet available. The contact researched and was made aware of an unknown recall; however, the VIN was not under recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 89,000.
NHTSA ID Number: 11750606
Complaint Date: 2026-07-15
Fail Date: 2018-08-01
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: RAM
Vehicle Model: 2500
Model Year: 2018
Summary
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, but the vehicle failed to immediately stop. The contact maintained a safe distance from other vehicles to avoid a crash while driving. The vehicle was taken to the dealer, but the dealer was unable to determine the cause of the failure. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.
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