Complaints List

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.



Loading...

Loading...

NHTSA ID Number: 11750705

Complaint Date: 2026-07-15

Fail Date: 2026-07-15

Manufacturer Name: NissaneBay logo North America, Inc.

Vehicle Make: NISSANeBay logo

Vehicle Model: KICKS

Model Year: 2020


Summary

My vehicle over the last 3-4 years has been showing P0101 code errors, resulting in issues with idle, performance, and fuel economy. Cleaning the MAF sensor does nothing. This causes all sensors to turn off and stay off until the car is subsequently turned off again. I have taken it in to NissaneBay logo to be inspected and refuse to pay over $500 just for them to diagnose the issue. Have seen this also being a recurring issue with other owners.

Read More...

NHTSA ID Number: 11750704

Complaint Date: 2026-07-15

Fail Date: 2026-07-14

Manufacturer Name: FordeBay logo Motor Company

Vehicle Make: FORDeBay logo

Vehicle Model: FIESTA

Model Year: 2015


Summary

Car sputters everytime I put gas in it. Sometimes shuts off. It’s every time I put gas. I’m not filling up the gas tank because I notice if I do fill it up. It gives me more problems .. occurring problem

Read More...

NHTSA ID Number: 11750703

Complaint Date: 2026-07-15

Fail Date: 2026-06-19

Manufacturer Name: ToyotaeBay logo Motor Corporation

Vehicle Make: TOYOTAeBay logo

Vehicle Model: RAV4

Model Year: 2024


Summary

ToyotaeBay logo addresses a front transfer caseeBay logo issue (groan/buzzing noise) on certain 2019–2020 RAV4 AWD vehicles (specifically Adventure and Limited grades) through a Voluntary Emissions Recall / Customer Support Program (No. 20TE03) o

Read More...

NHTSA ID Number: 11750702

Complaint Date: 2026-07-15

Fail Date: 2025-10-25

Manufacturer Name: KiaeBay logo America, Inc.

Vehicle Make: KIAeBay logo

Vehicle Model: SEDONA

Model Year: 2016


Summary

Engine experienced mass, sudden oil consumption with no warning of any sort, resulting in significant engine damage. Oil had been changed apx 800 miles prior to incident, and vehicle showed no signs of leaks or oil consumption following the oil change. No oil leaks or wetness were found around oil filter or drain plug. Vehicle drove perfectly fine one day, and when started to leave a store it began horrendously knocking, despite operating as normal on the drive to the store. Dipstick was completely dry. No engine warning light was triggered, no low oil warning, etc. I contacted KiaeBay logo America directly, as I had found examples of this same issue reported online and hoped for some cooperation, and was given a generic response to haul it to the nearest KiaeBay logo dealership for diagnosis and repair, out of my own pocket.

Read More...

NHTSA ID Number: 11750701

Complaint Date: 2026-07-15

Fail Date: 2026-07-15

Manufacturer Name: VolkswageneBay logo Group of America, Inc.

Vehicle Make: VOLKSWAGENeBay logo

Vehicle Model: ATLAS CROSS SPORT

Model Year: 2021


Summary

Right side daytime running light went out. Confirmed by dealer and headlamp assembly was replaced.

Read More...

NHTSA ID Number: 11750700

Complaint Date: 2026-07-15

Fail Date: 2026-06-20

Manufacturer Name: SubarueBay logo of America, Inc.

Vehicle Make: SUBARUeBay logo

Vehicle Model: CROSSTREK

Model Year: 2019


Summary

I own a 2019 SubarueBay logo Crosstrek HybrideBay logo with recurring fuel-system and EVAP failures that I believe present a serious safety risk. On 12/9/2025, the vehicle experienced a total loss of motive power while I was driving in dense traffic on a busy expressway. The vehicle suddenly lost propulsion in the middle lane and slowed down to a near crawl, creating an immediate risk of being struck. The event was captured on dashcam. The dealer inspected the vehicle but found no cause. On 1/5/2026, the vehicle again lost motive power. It remained at the dealership for approximately two months. Some roughness was noted, but no cause was identified, and I was told to return if the problem became more prominent. I am concerned that an intermittent defect capable of causing sudden loss of propulsion remains unresolved. The vehicle has also had recurring difficulty accepting fuel since it was new, along with check-engine lights and DTC P0452. The refueling problem progressively worsened. On 6/20/2026, the vehicle would not accept fuel normally at all. The pump repeatedly shut off while the tank was still empty or nearly empty, and fuel backed up, spilled, and overflowed from the filler neck. This creates a fire hazard and exposes occupants and bystanders to gasoline. SubarueBay logo previously performed TSB 09-82-23 but did not replace the fuel tank. The TSB allows tank replacement when resin residue is found in affected fuel-system components. Fuel was analyzed and found clean, yet multiple downstream EVAP components became clogged or restricted. The dealer later replaced the charcoal canister and EVAP filter but found no cause. I am concerned that the recurring fuel/EVAP restriction, gasoline spill during refueling, and two unexplained losses of motive power may share an unresolved root cause. SubarueBay logo has advised me only to return if symptoms recur. I do not believe it is safe to wait for another highway loss-of-power event or another gasoline overflow.

Read More...

NHTSA ID Number: 11750699

Complaint Date: 2026-07-15

Fail Date: 2026-02-01

Manufacturer Name: Honda (American Honda Motor Co.)

Vehicle Make: HONDAeBay logo

Vehicle Model: ODYSSEY

Model Year: 2021


Summary

I have a 2021 HONDA Odyssey ,40K miles, some lights on about few months ago, then i went to dealer on June 29,2026. I paid for a dealer diagnoses, they told me is the VSA modulator faulty. I don't believe that is over 36K miles warranty , so i search it on Google, shows HondaeBay logo had some recall on different model and year car with the VSA modulator, so i think we must check it ,if on odyssey need recall it too.

Read More...

NHTSA ID Number: 11750698

Complaint Date: 2026-07-15

Fail Date: 2026-03-13

Manufacturer Name: TeslaeBay logo, Inc.

Vehicle Make: TESLAeBay logo

Vehicle Model: MODEL 3

Model Year: 2021


Summary

Front Seatbelt On March 13, 2026, at approximately 7:51 PM EST (23:51 UTC), the driver of a 2021 TeslaeBay logo Model 3 was killed in a head-on collision on SR 741 in Warren County, Ohio. Two people died in this crash — the TeslaeBay logo driver and the driver of the oncoming vehicle. TeslaeBay logo's own telematics data (provided to the family post-crash) reveals that the driver's seatbelt unlatched at Row 5115 / 23:51:03.269 UTC — exactly 14.15 seconds before the collision. The driver was actively driving at the time, as confirmed by 66 separate steering torque readings between the seatbelt unlatch and the crash, ranging from −1.59 Nm to +2.15 Nm in constantly alternating directions — the signature of active lane-holding. The seatbelt released on its own while the driver was actively steering based on tesla data at approximately 66 mph. No rational driver unbuckles their seatbelt while driving 66 mph on a busy two-lane road. The telematics data proves continuous active driving before, during, and after the seatbelt event. The seatbelt failure is a separate and independent defect from the Emergency Lane Keeping (ELK) system failure that caused the collision (which is the subject of a separate NHTSA complaint). Even if the collision was unavoidable, a functioning seatbelt may have saved the driver's life. The seatbelt failure independently contributed to the fatality. The following data is from Tesla's own telematics file provided to the family: Timestamp (UTC)RowEvent 23:51:03.269 5115 Driver seatbelt status changes from LATCHED to UNLATCHED 23:51:03.269 – 23:51:17.420(row 5115–5311)66 steering torque readings confirm active driving (−1.59 to +2.15 Nm) 23:51:17.4205311ELK system activates (separate defect) ~23:51:19.0—Head-on collision — driver unrestrained — two fatalities Pattern of identical complaints from other 2021 Model 3 owners (ODI 11713076, 11738583, 11684327)

Read More...

NHTSA ID Number: 11750697

Complaint Date: 2026-07-15

Fail Date: 2026-07-08

Manufacturer Name: Honda (American Honda Motor Co.)

Vehicle Make: HONDA

Vehicle Model: CR-V

Model Year: 2021


Summary

Please be advise that the 2021 model year of the HondaeBay logo CR-V needs to be added to NHTSA Recall # - 24V-744. I am experiencing the "notchy" steering wheel problem described however this model year is currently NOT included in the Recall. It currently only covers years 2023-25. Please consider adding the 2021 year to this recall.

Read More...

NHTSA ID Number: 11750696

Complaint Date: 2026-07-15

Fail Date: 2026-07-01

Manufacturer Name: Honda (American HondaeBay logo Motor Co.)

Vehicle Make: HONDAeBay logo

Vehicle Model: ODYSSEY

Model Year: 2019


Summary

started getting bombarded with error messages. Collision Mitigation LKA Adaptive cruise Lane Departure Mitigation Auto High Beam

Read More...


Search NHTSA Database for Recalls

Recalls List


Search NHTSA Database for (TSB’s) Technical Service Bulletins

Technical Service Bulletins TSB’s List


Search NHTSA Database for Vehicle Investigations

Investigations List



THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT - All System Scan Tool with Bluetooth 5.0, 3000+ Active Tests,ECU Coding, 34+ Services, FCA, CAN-FD and DoIP, Wireless Update
108 Reviews
THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT - All System Scan Tool with Bluetooth 5.0, 3000+ Active Tests,ECU Coding, 34+ Services, FCA, CAN-FD and DoIP, Wireless Update
  • [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
  • Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
  • Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
  • 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
  • Comprehensive Full System Diagnostics: Diagnose every major system — Engine, TransmissioneBay logo, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
Sale
XTOOL D7S Bidirectional Scan Tool, 2026 AI-Assisted OBD2 Scanner Diagnostic Tool with FCA AutoAuth, All System Car Scanner, 39+ Resets, ECU Coding, PMI, Upgrade of D7, Crankshaft Relearn, CAN FD/DoIP
  • Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCAeBay logo Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU coding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations
  • 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCAeBay logo AutoAuth: Now supports FCAeBay logo SGW module for ChryslereBay logo, for JeepeBay logo, for DodgeeBay logo (2018+), for FiateBay logo (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Programming): Allows for FordeBay logo, for LincolneBay logo, and for MazdaeBay logo ECU programming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
  • Cost-effective ECU Coding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMWeBay logo, for Benz and offline for BENZ, for MIT, along with PMI functions for FordeBay logo, for MazdaeBay logo, and for LincolneBay logo. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
  • OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
  • 3 Years Software Update, Value for Money: With 3 years of software updates and 22+ languages(no IP restrictions), XTOOL D7S auto scanner code scanner ensures ongoing compatibility for the latest car models and improved diagnostic functions. This all system vehicle diagnostic scanner comes with a 30-day return policy and a 24-month repair for dependable performance. XTOOL are dedicated to your satisfaction, so enjoy seamless support and lifetime expert assistance. Should you encounter any issues or concerns, don’t hesitate to reach out XTOOL. D7S with newest update with 22 languages freely transfer without authorization, check details from setting-language or from XTOOL
2026 BOSSCOMM IF745 Code Reader, Check Engine Scanner Diagnostic Tool with 6 Resets, ABS Bleeder/Oil/EPB/SAS/Throttle/Battery, Scanner Diagnostic Tool for Vehicles, Lifetime Free Update, Auto VIN
  • 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/TransmissioneBay logo) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
  • 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.​
  • 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
  • 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
  • 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.

This product presentation was made with AAWP plugin.

Share to...