Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11750886
Complaint Date: 2026-07-16
Fail Date: 2026-03-09
Manufacturer Name: General Motors
, LLC
Vehicle Make: CHEVROLET
Vehicle Model: SILVERADO 1500
Model Year: 2021
Summary
My Chevy Silverado has a transmission defect that is under recall shift to park and my vin number is not included. I am disappointed because it’s exactly the same problem as the other ones.
NHTSA ID Number: 11750885
Complaint Date: 2026-07-16
Fail Date: 1969-12-31
Manufacturer Name: Honda (American Honda Motor Co.)
Vehicle Make: HONDA
Vehicle Model: CR-V HYBRID
Model Year: 2020
Summary
On four separate occasions while driving anywhere from 35 to 55 mph the engine light begins to flash and I lose all power. I am given just enough time to pull to the side of the road. I turn off the engine, wait a few minutes, and turn the engine back on, which seems to remedy the problem. At that point, I am able to drive off like nothing happened. I am on a CRV forum and I’m seeing more and more people discuss the same issue! Because there’s no code that comes up, and I am not able to replicate the scenario at the mechanics… There is nothing that can be done. It’s quite scary to be going 55 miles an hour and have to pull over on the side of the freeway. One time there was not a shoulder of the road that I was on, luckily a gas station was just up ahead and I was able to pull in there to reset the engine.
Read More...NHTSA ID Number: 11750884
Complaint Date: 2026-07-16
Fail Date: 2026-07-16
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: CHRYSLER
Vehicle Model: PACIFICA
Model Year: 2018
Summary
My 2018 Chrysler Pacifica Hybrid has developed a progressively worsening creaking noise from the front left suspension. It began two years ago occurring only occasionally when accelerating from a full stop or exiting a driveway, and has since become constant under most normal driving conditions including acceleration, deceleration, and slow turns in either direction. The vehicle has approximately 35,000 miles and has been driven exclusively on regular paved roads with no off-road or unusual use. The pattern of gradual degradation on a low mileage vehicle suggests a corroding or deteriorating structural component rather than impact damage. An authorized Chrysler dealership recommended replacing both lower control arms at approximately $3,300, framing this as necessary to continue diagnostics rather than a confirmed repair. No specific component was isolated as the cause. This is directly relevant to Recall V15 (NHTSA 19V143000), issued for right front lower control arm ball joint separation on 2018 Pacifica and Pacifica Hybrid vehicles, which could cause loss of directional control without prior warning. My vehicle was excluded from that recall despite exhibiting similar symptoms on the left side. Two documented owner reports establish safety relevance. A mechanic warned an owner that their left ball joint should be replaced or risk failure while driving, leaving them unable to steer ([XXX]). Separately, an owner reported control arm bolts falling out causing the vehicle to steer itself in random directions ([XXX]). I request NHTSA investigate whether Recall V15 should be expanded to include the left front lower control arm. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ID Number: 11750883
Complaint Date: 2026-07-16
Fail Date: 2026-07-02
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: EXPLORER
Model Year: 2018
Summary
The contact owns a 2018 Ford Explorer. The contact stated that the driver's side front seat belt failed to click securely into the buckle. The seat belt warning light was illuminated. The contact stated that the failure was associated with NHTSA Campaign Number: 25V093000 (Seat Belts); however, the VIN was not included. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 97,000.
NHTSA ID Number: 11750882
Complaint Date: 2026-07-16
Fail Date: 2026-04-16
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: F-150
Model Year: 2017
Summary
The contact owns a 2017 Ford F-150. The contact stated that while driving approximately 30 MPH, there was an abnormal whistling and dinging sound coming from the vehicle, and the powertrain malfunction warning light was illuminated. The contact stated that the vehicle independently downshifted, and the rear driver’s side of the vehicle slid to the left, and the front passenger’s side of the vehicle crashed into another parked vehicle. The contact exited the vehicle and discovered that due to the impact, there was windshield fluid leaking out of the windshield washer fluid reservoir onto the ground, and the vehicle caught on fire. The contact entered a local AutoZone, retrieved a fire extinguisher, and extinguished the fire. The local fire department was contacted. The contact stated that no air bag was deployed. A police report was filed. A Fire Department report was not filed. The contact had a cut on the right arm, and the medical team in the ambulance patched up the arm; no further medical attention was needed. The vehicle was towed to the residence, where it was self-diagnosed that the steering and ball joint assembly needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train); however, the part to do the recall repair was not yet available. A dealer was contacted and stated that the remedy was not yet available and would not be available until July 26th. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
NHTSA ID Number: 11750881
Complaint Date: 2026-07-16
Fail Date: 2026-05-01
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: JEEP
Vehicle Model: CHEROKEE
Model Year: 2016
Summary
The vehicle show code B0020-13. This is a fault in the wiring system for the airbags. Caused by Jeep engineering being bad. This has nothing to do with how is driven or used and is a massive safety issue and shuts the entire airbag system down. It requires fix 10-001-20. This issue is so common they have issued a bulletin. The fix is $1100. The fact that this isn't covered by Chrysler is an abomination to safety and is absolutely ridiculous. Then being allowed to not fix air bag issue they know they have caused should be illegal. I'm embarrassed to even have to write this. This is going to kill someone.
NHTSA ID Number: 11750880
Complaint Date: 2026-07-16
Fail Date: 2026-05-04
Manufacturer Name: Volkswagen Group of America, Inc.
Vehicle Make: VOLKSWAGEN
Vehicle Model: ATLAS
Model Year: 2019
Summary
Struts but were told it's either stabilizer or steering rod
Read More...NHTSA ID Number: 11750879
Complaint Date: 2026-07-16
Fail Date: 2026-06-26
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: DODGE
Vehicle Model: CHARGER
Model Year: 2011
Summary
The contact owns a 2011 Dodge Charger. The contact stated that while driving at an undisclosed speed, the SRS alarm activated, and there was a short circuit in the front passenger’s side air bag. The contact associated the failure with NHTSA Campaign Number: 19V018000 (Air Bags); however, the VIN was not included. The dealer was contacted, and the vehicle was diagnosed with a short circuit in the front passenger’s side air bag. The vehicle was not repaired because parts were not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.
NHTSA ID Number: 11750878
Complaint Date: 2026-07-16
Fail Date: 2025-03-16
Manufacturer Name: Nissan North America, Inc.
Vehicle Make: NISSAN
Vehicle Model: PATHFINDER
Model Year: 2024
Summary
The defect involves the outside side mirrors and the reverse-tilt function. When the vehicle is shifted into Reverse, a mirror normally tilts downward as designed. However, after shifting back into Drive or Park, the mirror intermittently fails to return to its previously stored driving position. Sometimes it returns correctly, sometimes it returns only partway, and sometimes it does not return at all. When the failure occurs, the mirror remains pointed downward and significantly reduces rearward and adjacent-lane visibility until I manually readjust it. This creates a safety risk because the mirror may appear to have returned to its normal position when it has not, leaving the driver with impaired visibility after completing a reverse maneuver. The problem is intermittent and has been reported to and evaluated by Nissan dealerships. The vehicle and mirror system remain available for inspection upon request. There are no warning lamps or dashboard messages associated with the failure. The primary symptom is the mirror’s failure to consistently return to its stored driving position. Because of the inconsistent operation, I have disabled the reverse-tilt feature to prevent the mirror from unexpectedly remaining in an unsafe downward position. However, disabling the feature eliminates the additional downward visibility Nissan designed it to provide while reversing. This is not a satisfactory resolution. I am forced to choose between the risk of impaired rearward visibility after reversing and the loss of the enhanced visibility intended to assist during reverse maneuvers. The system does not operate as designed and creates an avoidable visibility and safety concern.
NHTSA ID Number: 11750877
Complaint Date: 2026-07-16
Fail Date: 2026-07-10
Manufacturer Name: Honda (American Honda Motor Co.)
Vehicle Make: HONDA
Vehicle Model: ODYSSEY
Model Year: 2026
Summary
Intermittent Auto Start/Stop failure: When stopped at a red light or stop sign, the car sometimes completely dies. Fails to restart: Releasing the brake pedal does not automatically restart the engine. Manual restart required: I have to manually restart the vehicle and shift back into Drive to proceed. Traffic concern: This process takes 10 to 15 seconds, holding up the traffic behind me.
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