Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11751209
Complaint Date: 2026-07-17
Fail Date: 2026-07-17
Manufacturer Name: Honda (American Honda
Motor Co.)
Vehicle Make: HONDA
Vehicle Model: PROLOGUE
Model Year: 2024
Summary
Known design flaw of the CV joint failing under the weight of the vehicle causing a clicking sound when turning and eventually rendering the vehicle useless.
Read More...NHTSA ID Number: 11751208
Complaint Date: 2026-07-17
Fail Date: 2026-06-22
Manufacturer Name: Honda (American Honda Motor Co.)
Vehicle Make: HONDA
Vehicle Model: CR-V
Model Year: 2018
Summary
The steering wheel is jerking or sticking and now it is making a clicking noise when slightly going left or coming back from the left. After reading on line there is a lot of the same problem going on with others. It ended up the Steering Gearbox and from your site 5 out of 5 things has been recalled with this type of Honda CRV #5 was a recall for the steering. It said consumers were not notified.
NHTSA ID Number: 11751207
Complaint Date: 2026-07-17
Fail Date: 2026-07-09
Manufacturer Name: General Motors, LLC
Vehicle Make: CHEVROLET
Vehicle Model: SILVERADO 1500
Model Year: 2024
Summary
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while the vehicle was parked, the contact attempted to shift the into reverse and the gear shifter failed to respond as needed. An independent mechanic was contacted. The vehicle was taken to the independent mechanic and was diagnosed and determined that the vacuum modulator needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 17,000.
NHTSA ID Number: 11751206
Complaint Date: 2026-07-17
Fail Date: 2026-05-16
Manufacturer Name: Toyota Motor Corporation
Vehicle Make: TOYOTA
Vehicle Model: PRIUS
Model Year: 2014
Summary
My car experienced a failing brake actuator/accumulator. The first sign was the ABS and break lights accompanied by a whoosing sound. The issue causes intermittent system wide break failure and renders the car undriveable. Toyota had an extended warranty for this issue but that offer was closed by the time my car had the failure even though it was still under 150,000 miles. I believe this is a significant safety issue and should rise to the level of a recall by Toyota.
NHTSA ID Number: 11751205
Complaint Date: 2026-07-17
Fail Date: 2026-06-23
Manufacturer Name: VinFast Auto, LLC
Vehicle Make: VINFAST
Vehicle Model: VF 8
Model Year: 2023
Summary
The contact owns a 2023 Vinfast VF8. The contact stated that while reversing into a parking lot, the vehicle unintendedly accelerated. The contact stated that while reversing, there was no warning light illuminated or safety features activated, causing the vehicle to crash into two other vehicles. The rear end of the vehicle was damaged. The vehicle stopped after crashing into the other vehicles. No property damage was reported. The vehicle was towed to a tow yard. No warning lights were illuminated on the instrument panel. A Police report was not filed. No injuries were reported. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 7,000.
NHTSA ID Number: 11751204
Complaint Date: 2026-07-17
Fail Date: 2026-01-07
Manufacturer Name: Hyundai Motor America
Vehicle Make: HYUNDAI
Vehicle Model: SONATA HYBRID
Model Year: 2016
Summary
EGR needs to be replaced as this is a major engine issue
Read More...NHTSA ID Number: 11751203
Complaint Date: 2026-07-17
Fail Date: 2024-11-15
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: ESCAPE
Model Year: 2013
Summary
Vehicle: 2013 Ford Escape SEL (1.6L EcoBoost) Approximate current Mileage: 134,646 miles System: Engine / Engine Cooling / Powertrain Incident Description: I am filing this complaint to report a severe and systemic safety defect regarding the 1.6L EcoBoost engine in my 2013 Ford Escape. The vehicle is experiencing catastrophic internal coolant intrusion, a known defect where coolant leaks past the head gasket and directly into the engine's combustion cylinders. Professional mechanical diagnostics have explicitly confirmed that engine coolant is pooling on top of piston #2. I have also experienced unexplained coolant loss with no external leaks and sudden engine overheating warnings. As of today, the vehicle's drivability has severely deteriorated, escalating this from a mechanical failure to a serious safety hazard. I cannot drive the vehicle for more than 5 miles before experiencing a severe loss of acceleration and engine power. While the engine does not completely stall or shut off, the vehicle heavily hesitates and refuses to accelerate as needed. Because we reside in [XXX], a region with steep hills and constant inclines, this inability to maintain safe driving speeds under load creates a life-threatening collision risk in traffic. Furthermore, the coolant in the combustion chamber puts the engine at immediate risk of hydro-locking or catching fire due to severe overheating. This manufacturer defect has effectively rendered the vehicle inoperable and unsafe to drive. It is placing a severe financial and logistical burden on my family, as we are now forced to rely entirely on our secondary vehicle for our daily livelihood, work commutes, and family transport. Ford's failure to recall and address this engine block defect has created an unacceptable danger on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ID Number: 11751202
Complaint Date: 2026-07-17
Fail Date: 2026-07-17
Manufacturer Name: Honda (American Honda Motor Co.)
Vehicle Make: ACURA
Vehicle Model: MDX
Model Year: 2025
Summary
Four times in 18 months, with the most recent happening last month and today, I was at a stoplight and turned my manual idle off. The light changed and the car would not move despite me stepping on the gas. It told me to restart the car which I did but the first attempt didn’t work to restart. After a few minutes I tried restarting again and it struggled but did. I was very worried as there was a car behind me who thought we were moving with the green light and fortunately he moved to the other lane to avoid a collision as it took me a minute to figure out the car had stopped before putting in my hazards.
Read More...NHTSA ID Number: 11751201
Complaint Date: 2026-07-17
Fail Date: 2026-07-15
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: BRONCO SPORT
Model Year: 2025
Summary
This is a third occurrence related to NHTSA complaints 11749893 and 11750183. On July 15, 2026, at approximately 7:30-7:42 AM, while driving to a scheduled Ford service appointment, the vehicle exhibited hesitation and delayed acceleration at multiple intersections, not isolated to one location. Although the vehicle's auto start-stop feature has been manually disabled, the hesitation at each stop felt similar to that feature engaging and re-engaging the engine. The vehicle then stalled completely at an intersection and would not move for approximately 10 minutes. The check engine light illuminated for the first time during this incident. Kent Police Department was contacted, event number 2026-44221. The vehicle was subsequently dropped off at a Ford dealership on July 15, 2026 for diagnosis under warranty.
NHTSA ID Number: 11751200
Complaint Date: 2026-07-17
Fail Date: 2026-07-07
Manufacturer Name: General Motors, LLC
Vehicle Make: BUICK
Vehicle Model: ENCORE GX
Model Year: 2025
Summary
The contact owned a 2025 Buick Encore GX. The contact stated that while driving at an undisclosed speed, the GPS failed to operate properly. Additionally, the air conditioning system was inoperable. The contact stated that while driving in the heat, the contact to briefly became unconscious. Due to the failure, OnStar was contacted to providing GPS assistance. After arriving to the destination, the navigation system started operating as designed. The dealer was contacted and diagnosed the vehicle with engine under-boost failure, loss in communication with the telematics communication interface control module, an open ethernet bus, an auxiliary heater command low voltage, lost communication with the inflatable restraint sensing and diagnostic module, and loss of communication with the direction camera control module. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.
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