Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11751219
Complaint Date: 2026-07-17
Fail Date: 2026-07-10
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: EXPLORER
Model Year: 2020
Summary
While traveling uphill in a turn on a county highway the 4WD fault notification arrived on the dash cutting power to the front 2 wheels. The vehicle slipped however was able to regain control. If road condition had been poor I could of slipped into on coming traffic causing a wreck. I took the vehicle to the dealership and they identified that the front axle disconnect actuator was failing and needed to be replaced. Two weeks prior to the code appearing, I had two episodes of unusual binding while in reverse. Ford has issued a TSB long ago to fix this failed design however will not fix it until it fails.
Read More...NHTSA ID Number: 11751218
Complaint Date: 2026-07-17
Fail Date: 2026-06-11
Manufacturer Name: Honda (American Honda Motor Co.)
Vehicle Make: HONDA
Vehicle Model: RIDGELINE
Model Year: 2017
Summary
Engine self destructed while driving on the highway. Lot of smoke and the car came to a stop pretty quickly. Oil and coolant dumped out of the bottom.
Read More...NHTSA ID Number: 11751217
Complaint Date: 2026-07-17
Fail Date: 2026-06-02
Manufacturer Name: Volvo Car USA, LLC
Vehicle Make: VOLVO
Vehicle Model: XC90
Model Year: 2022
Summary
This is my 2nd Volvo xc90. Both models have turbo issues that is costly repairs. Volvo dealership also stated that turbo repairs usually are an issue in Volvo. My first Volvo was 2016 which had a turbo issue. Now my 2022 is now in shop due to turbo and oil spills on inside. There should be a recall.
NHTSA ID Number: 11751216
Complaint Date: 2026-07-17
Fail Date: 2026-07-17
Manufacturer Name: Toyota Motor Corporation
Vehicle Make: TOYOTA
Vehicle Model: BZ
Model Year: 2026
Summary
I am writing to formally report an unsafe design feature regarding the automatic headlight cleaner/washer system on the 2026 Toyota bZ.The vehicle is programmed to automatically spray windshield washer fluid onto the headlights when the headlights are active and the windshield washer lever is pulled. As a night-shift worker, I frequently operate this vehicle in complete darkness. When the high-pressure fluid sprays over the active headlight lenses, it immediately diffuses the light beam. This causes the forward headlights to dim drastically, rendering them almost completely unusable for several seconds until the water clears.This sudden, unprompted loss of forward visibility at highway speeds creates an immediate and severe driving hazard.Proposed Remedy Request:There is currently no setting available to the driver to turn off or modify this linked behavior. I request that Toyota issue a software update allowing owners an menu option to disable the automatic, windshield-linked headlight washing function so drivers can maintain constant headlight visibility at night.
NHTSA ID Number: 11751215
Complaint Date: 2026-07-17
Fail Date: 2026-07-03
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: MUSTANG MACH E
Model Year: 2021
Summary
While driving my 2021 Ford Mustang Mach-E, the front electric drive unit failed suddenly with no warning signs, warning lights, unusual noises, or any prior indication of a problem. During the failure, multiple fault messages appeared on the instrument cluster, including warnings that disabled adaptive cruise control and indicated the all-wheel-drive system was no longer functioning. The vehicle began to vibrate severely, feeling as though it was driving over rumble strips. As I slowed down, the front of the vehicle became extremely clunky and exhibited abnormal drivetrain behavior. Shortly afterward, the vehicle became undrivable and could no longer be operated under its own power. It had to be towed to a Ford dealership, where I was informed that the front electric drive assembly had failed and required replacement. This is the second time this exact component has failed on the same vehicle. The first front electric drive assembly failed at approximately 33,000 miles and was replaced under warranty. The second failure occurred at approximately 102,000 miles with no warning. I believe this repeated and sudden failure of a critical drivetrain component presents a significant safety concern because it can leave drivers stranded without warning and results in an unexpected loss of propulsion while operating the vehicle in traffic.
NHTSA ID Number: 11751214
Complaint Date: 2026-07-17
Fail Date: 2026-07-03
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: MUSTANG MACH E
Model Year: 2021
Summary
While driving my 2021 Ford Mustang Mach-E, the front electric drive unit failed suddenly with no warning signs, warning lights, unusual noises, or any prior indication of a problem. During the failure, multiple fault messages appeared on the instrument cluster, including warnings that disabled adaptive cruise control and indicated the all-wheel-drive system was no longer functioning. The vehicle began to vibrate severely, feeling as though it was driving over rumble strips. As I slowed down, the front of the vehicle became extremely clunky and exhibited abnormal drivetrain behavior. Shortly afterward, the vehicle became undrivable and could no longer be operated under its own power. It had to be towed to a Ford dealership, where I was informed that the front electric drive assembly had failed and required replacement. This is the second time this exact component has failed on the same vehicle. The first front electric drive assembly failed at approximately 33,000 miles and was replaced under warranty. The second failure occurred at approximately 102,000 miles with no warning. I believe this repeated and sudden failure of a critical drivetrain component presents a significant safety concern because it can leave drivers stranded without warning and results in an unexpected loss of propulsion while operating the vehicle in traffic.
NHTSA ID Number: 11751213
Complaint Date: 2026-07-17
Fail Date: 2026-07-06
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: FUSION
Model Year: 2011
Summary
The vehicle experienced a sudden, complete failure of the electronic power steering assist while operating, resulting in a dangerous increase in steering effort and an immediate safety hazard. A professional OBD-II diagnostic scan retrieved active trouble codes C1277-20 (Steering Wheel Angle Sensor Signal Failure) and C1963-20 (Stability Control Inhibit Warning). This internal sensor failure matches the exact physical defect detailed in NHTSA Campaign Number 15V340000 (Ford Recall 15S18). Ford Corporate and the local dealership refuse to authorize a hardware replacement because they claim a software update completed in 2015 closed the recall on this VIN, despite the software patch failing to prevent the underlying physical hardware failure.
NHTSA ID Number: 11751212
Complaint Date: 2026-07-17
Fail Date: 2026-07-16
Manufacturer Name: Thor Motor Coach
Vehicle Make: THOR MOTOR COACH
Vehicle Model: INCEPTION
Model Year: 2023
Summary
Our towing frame hitch receiver sheared off on one side.
Read More...NHTSA ID Number: 11751211
Complaint Date: 2026-07-17
Fail Date: 2026-07-01
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: RAM
Vehicle Model: 1500
Model Year: 2014
Summary
I am reporting a safety concern with my 2014 Ram 1500, which recently reached 100,000 miles. The ABS module has failed, and replacement parts are not available to repair this critical safety system. Many other Ram owners appear to be experiencing the same issue. Additionally, my airbag warning light is on, creating further concerns about vehicle safety. A failure of essential safety systems with no available repair solution is unacceptable. I urge Ram/Stellantis to make parts available and resolve this issue as soon as possible to ensure the safety of drivers and passengers.
NHTSA ID Number: 11751210
Complaint Date: 2026-07-17
Fail Date: 2026-07-13
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: ESCAPE
Model Year: 2020
Summary
While driving intermittent wipers started. After only 4-5 inches in motion, they began stuttering until reaching about ¾ of the full elevation. At that point they stalled. I turned them on, which made no change. When turning off, they returned to the lowered or of position. If it had been raining, my visibility would have been severely impacted. This action continues after 3 days. I learned there is an issued recall for this issue in the same year/make/model, but my VIN / vehicle is not yet covered.
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