Cracked LP Gas Quick Disconnect Fitting – 2022 Heartland Travel Trailers

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June 17, 2022 NHTSA CAMPAIGN NUMBER: 22V432000

Cracked LP Gas Quick Disconnect Fitting

A gas leak in the presence of an ignition source can increase the risk of a fire.

 

NHTSA Campaign Number: 22V432

Manufacturer Heartland Recreational Vehicles, LLC

Components EQUIPMENT

Potential Number of Units Affected 12,285

 

Summary

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Cyclone, Gravity, Sundance, Big Country, Big Horn, Big Horn Traveler, Elkridge, Fuel, North Trail, Landmark, Lithium, Milestone, Torque, Trail Runner, Pioneer, Prowler, and Road Warrior travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.

 

Remedy

Dealers will inspect and replace the quick disconnect fittings, free of charge. Owner notification letters were mailed June 29, 2022. Owners may contact Heartland customer service at 1-877-262-8032. Heartland’s number for this recall is 99.01.67.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov

 


22v432 NHTSA
2022-225 TC

HRV LP Gas Quick Disconnect
Inspection and Replacement instruction

WCC: 99.01.67
.1 inspection/ .3 replace

 

STEP 1: LOCATE THE QUICK DISCONNECT(S);

  • USUALLY THEY ARE LOCATED ON THE BOTTOM OF THE CHASSIS RAIL

 

STEP 2: IDENTIFY THE COLOR OF RUBBER DUST CAP;

  • BLACK RUBBER DUST CAP(S) THAT HAS “ENERCO GROUP” ETCHED ON THE SLIDER – THIS IS A RECALLED QUICK DISCONNECT AND REMEDY IS REQUIRED

 

STEP 2A: REMOVE THE QUICK DISCONNECT(S);

  • ADJUST ONE WRENCH TO FIT THE HEX FLATS OF THE PIPE NIPPLE INSTALLED INTO THE END OF THE QD WHICH THEN CONNECTS TO A MANIFOLD OR BRACKET CONNECTED TO A LPG HOSE
  • ADJUST THE OTHER WRENCH TO FIT THE BODY OF THE QD, KEEP WRENCH CLOSE TO THE PIPE NIPPLE SIDE OF THE QD
  • KEEP STEADY PRESSURE ON THE PIPE NIPPLE WRENCH, DO NOT ALLOW IT TO ROTATE;
  • REMOVE ADJUSTABLE WRENCHES AND SET ASIDE FOR USE AGAIN
  • USE THE WIRE BRUSH TO CLEAN ANY REMAINING SEALANT OR DEBRIS FROM THE PIPE NIPPLE THREADS
  • CLEAN OFF WITH A RAG, ENSURING NOT TO GET ANY DEBRIS INSIDE OF THE PIPE NIPPLE

 

STEP 2B: INSTALL THE QUICK DISCONNECT(S);

  • APPLY EITHER PIPE SEALANT OR YELLOW TEFLON TAPE TO THE PIPE NIPPLE THREADS
  • ADJUST ONE WRENCH TO FIT THE HEX FLATS OF THE PIPE NIPPLE INSTALLED INTO THE END OF THE QD WHICH THEN CONNECTS TO A MANIFOLD OR BRACKET CONNECTED TO A LPG HOSE
  • KEEP STEADY PRESSURE ON THE PIPE NIPPLE WRENCH, DO NOT ALLOW IT TO ROTATE
  • ADJUST THE OTHER WRENCH TO FIT THE BODY OF THE QD, KEEP WRENCH CLOSE TO THE PIPE NIPPLE SIDE OF THE QD
    • IF USING YELLOW TEFLON TAPE: 2 FULL TURNS
      • ORIENT THE LEVER PARALLEL WITH THE GROUND
      • ORIENT THE LEVER PARALLEL WITH THE GROUND

 

STEP 3A: IF THE AUXILIARY HOSE HAS A RUBBER BLACK DUST CAP, THE QUICK DISCONNECT NEEDS TO BE REPLACED;

  • ADJUST ONE WRENCH TO FIT THE HEX FLATS OF THE BRASS BARB FITTING INSTALLED INTO THE END OF THE BLACK LP HOSE WHICH THEN CONNECTS TO THE QD
  • ADJUST THE OTHER WRENCH TO FIT THE BODY OF THE QD, KEEP WRENCH CLOSE TO THE BRASS BARB FITTING SIDE OF THE QD
  • KEEP STEADY PRESSURE ON THE BRASS BARB FITTING WRENCH, DO NOT ALLOW IT TO ROTATE;
  • REMOVE ADJUSTABLE WRENCHES AND SET ASIDE FOR USE AGAIN
  • USE THE WIRE BRUSH TO CLEAN ANY REMAINING SEALANT OR DEBRIS FROM THE BRASS BARB FITTING THREADS
  • CLEAN OFF WITH A RAG, ENSURING NOT TO GET ANY DEBRIS INSIDE OF THE BRASS BARB FITTING

 

STEP 4: Perform a bubble solution test with soapy water

  • Pressurize the entire system to 10 to 14in water column.
  • Spray changed LP quick disconnect with soapy water or leak detector bubble solution.
  • Monitor for bubbles. If bubbles found retighten or repeat step 2b and retest (Step 4)

 


This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Heartland RV (Heartland) has decided that a defect which relates to motor vehicle safety exists in certain 2022 Heartland Big County, Big Horn, Big Horn Traveler, Elkridge, Cyclone, Fuel, Gravity, Landmark, Milestone, Road Warrior, Torque Fifth Wheels and North Trail, Sundance, Fuel, Trail Runner, Torque, Pioneer, Prowler, Lithium Travel Trailers manufactured between 2021 and 2022.  We apologize for any inconvenience this action may cause you, however your safety and continued satisfaction are of the utmost importance to us.

 

Reason for this recall

On certain 2022 Heartland Big County, Big Horn, Big Horn Traveler, Elkridge, Cyclone, Fuel, Gravity, Landmark, Milestone, Road Warrior, Torque Fifth Wheels and North Trail, Sundance, Fuel, Torque, Trail Runner, Pioneer, Prowler, Lithium Travel Trailers the LP quick disconnect may have cracks in the brass that can lead to LP gas leaks.  Excessive LP gas leak may lead to an explosion and fire, which may lead to property damage and personal injury.

 

What we will do

Heartland will have an authorized dealer or repair center inspect the quick disconnect.  If found faulty, the dealer will replace the LP quick connect and test for proper installation. This repair should take no more than 20 minutes to complete. This defect will be corrected at no expense to you, the owner.  All Reimbursements will be covered by Heartland’s general reimbursement plan

 

What we need you to do

At your earliest convenience, Please contact your local dealer to set up an appointment to have this inspected and if needed corrected immediately, this service will be performed free of charge.  You will need the following information for the phone call:

  • Name, Address, and Phone Number

 

If you have questions concerning this recall or if you need any assistance please contact the Warranty/Service Department by email at ‘warranty@heartlandrvs.com’, or by phone at 877-262-8032. If you had appropriate repairs completed prior to receipt of this recall notice, and if you incurred any direct cost in connection with obtaining such repair, you may be eligible to receive reimbursement from Heartland by contacting the Heartland Warranty/Service Department.

If after contacting Heartland Customer Service you are still not satisfied we have done our best to remedy this situation, you may also submit a written complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590. You may call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY:  1-800-424-9153; or go to https://www.safercar.gov.) Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

 


Chronology :

4/6/22 was notified by Thor Corp of Forest Rivers findings of faulty disconnects. 4/7 to 4/20 FRC and Warranty claims investigation and analysis.

4/19 Received shipment and PO information from Flex Tech.

4/20/22 – found 5 warranty claims with zero personal injury and zero property damage.

4/20 received letter from Flex-Tech stating LP disconnect issue with Flex-Techs findings.

4/26 safety committee meeting voted for a voluntary recall. An investigation was called to determine the affected unit scope and range.

On 5/31/22 received the final range from Jeff Bush regarding flex tech shipments to Heartland RV.

on 6/10 submitted an amendment for Recall 22v294. Informed we need to submit a new recall.

 


22E034 – Cracked LP Gas Quick Disconnect Fitting – Mr. Heater 1/4 Quick Connector Set

 

22E034 – Cracked LP Gas Quick Disconnect Fitting – Mr. Heater 1/4 Quick Connector Set

 


16 Affected Products

Vehicles

MAKE MODEL YEAR
HEARTLAND BIG COUNTRY 2022
HEARTLAND BIGHORN 2022
HEARTLAND CYCLONE 2022
HEARTLAND ELKRIDGE 2022
HEARTLAND FUEL 2022
HEARTLAND GRAVITY 2022
HEARTLAND LANDMARK 2022
HEARTLAND LITHIUM 2022
HEARTLAND MILESTONE 2022
HEARTLAND NORTH TRAIL 2022
HEARTLAND PIONEER 2022
HEARTLAND PROWLER 2022
HEARTLAND ROAD WARRIOR 2022
HEARTLAND SUNDANCE 2022
HEARTLAND TORQUE 2022
HEARTLAND TRAIL RUNNER 2022

 


9 Associated Documents

Recall Acknowledgement

RCAK-22V432-4604.pdf 646.05KB

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Defect Notice 573 Report

RCLRPT-22V432-6408.PDF 223.365KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V432-1898.pdf 149.813KB

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Remedy Instructions and TSB

RCRIT-22V432-1240.pdf 350.543KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22V432-5105.pdf 137.346KB

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Recall Quarterly Report #1, 2022-2

RCLQRT-22V432-8007.PDF 211.148KB

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Recall Quarterly Report #2, 2022-3

RCLQRT-22V432-9176.PDF 211.254KB

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Recall Quarterly Report #3, 2022-4

RCLQRT-22V432-2914.PDF 211.346KB

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Recall Quarterly Report #4, 2023-1

RCLQRT-22V432-8889.PDF 211.456KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V432&docType=RCL

 


 

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