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May 26, 2022 NHTSA CAMPAIGN NUMBER: 22V379000
Incorrect Tire Pressure Monitoring Information
Incorrect TPMS information may not alert the driver of an actual low pressure or high temperature tire condition, which can increase the risk of a crash.
NHTSA Campaign Number: 22V379000
Manufacturer Daimler Trucks North America, LLC
Components TIRES
Potential Number of Units Affected 2,549
Summary
Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2022 FCCC XC Chassis vehicles. The tire pressure monitoring system (TPMS) may report incorrect information, such as temperature and pressure values, on the instrument cluster.
Remedy
Dealers will update the TPMS software, free of charge. Owner notification letters were mailed July 22, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA’s number for this recall is FL935.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check for Daimler Trucks North America Recalls
FCCC XC Valor Tire Pressure Monitoring System
Daimler Truck North America LLC (DTNA), on behalf of its wholly-owned subsidiary, Freightliner Custom Chassis Corporation (FCCC), has decided that a defect which relates to motor vehicle safety exists on certain model years 2017-2022 Freightliner Custom Chassis Corporation XCM, XCP, XCR, and XCS vehicles manufactured December 15, 2015, through July 22, 2021.
The tire pressure monitoring system (TPMS) may display incorrect information, such as maximum temperature and tire pressure, and/or a message that the tires are under or over-inflated. The information displayed by the TPMS may misinform or confuse the driver, increasing the risk of a crash.
The TPMS controller will be updated with new software, and certain units will receive a longer antenna mounting bracket to extend the rear antenna downward. Repairs will be performed, at no charge, by DTNA authorized service facilities.
Chronology :
In July of 2020, DTNA became aware of two NHTSA VOQs for alleged erroneous readings for the Tire Pressure Monitoring System (“TPMS”). In coordination with NHTSA via DTNA’s voluntary safety evaluation list review process, DTNA began gathering information on the vehicles and circumstances of the events through its investigation process. DTNA performed a warranty search and found one warranty claim that matched the complaint alleged in the VOQ and received an additional complaint from the field. DTNA expanded its search for any additional field reports and warranty claims in an attempt to identify any other potential complaints.
In the meantime, DTNA engineering began testing and evaluation efforts to duplicate the complainants’ circumstances and assess for possible variables between the chassis and second stage assembly processes.
In early fall 2020, while working with the supplier, DTNA was able to duplicate and confirm the alleged complaint. With these findings, DTNA provided an update to NHTSA about its review of the topic and management direction.
In or about October 2020, DTNA management reviewed the topic and subsequently voted not to issue a recall due to it not rising to the level of an unreasonable risk to Motor Vehicle Safety. In or about July 2021 NHTSA and DTNA began to reassess the topic based on an additional VOQ recently received.
In late 2021 into early 2022 DTNA presented to NHTSA investigative details as to the TPMS’s system changes made in production to improve the systems signal strength and display of tire information to the driver.
In March of 2022, DTNA issued Field Service Campaign SF644 to remedy the complainant descriptions of the issues with the early generation of the TPMS. DTNA considered that the issue may not meet some customers’ expectations and in the vein of customer satisfaction decided to perform a field service campaign to correct customer concerns. Continued in the attachment
6 Affected Products
Vehicle
MAKE | MODEL | YEAR |
FCCC | XC CHASSIS | 2017-2022 |
7 Associated Documents
Defect Notice 573 Report
RCLRPT-22V379-6506.PDF 214.508KB
Recall Acknowledgement
RCAK-22V379-6137.pdf 645.435KB
Defect Information Report with Chronology
RMISC-22V379-5168.pdf 863.198KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V379-4657.pdf 397.782KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V379-5385.pdf 231.411KB
Recall Quarterly Report #1, 2022-3
RCLQRT-22V379-0362.PDF 211.146KB
Recall Quarterly Report #2, 2022-4
RCLQRT-22V379-2858.PDF 211.249KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V379&docType=RCL
- 【2024 Updated from TS401, Function as TS501/TS508】2024 newest TPMS tool TS408 comes with unparalleled sensor coverage that can trigger 99% of known TPMS sensors. TPMS relearn tool TS408 can also read sensor data, scan sensor ID, program MX-sensor, and relearn new sensors as advanced TPMS tools TS501 and TS508. With a color display screen, fast service speed, and up-to-date software update, TS408 is worth having a tool!
- 【3 Programming Methods】The Autel TPMS Programmer TS408 can program and replace Autel sensors in three ways. The auto-create supports automatically programs up to 16 sensors simultaneously in just a few minutes. The other two ways are copy by activation: copy the sensor details to a newly installed sensor, and manual input: enter the sensor ID manually. Please notice that TPMS programming is only for Autel MX-sensors, a universal sensor that can clone 98% OEM sensors.
- 【2 Relearn Ways】The TPMS tool, TS408, displays on-screen step-by-step instructions to help you relearn new sensor IDs to most Asian, US, or European vehicles' ECUs. There are two main relearn methods: fixed relearn and automatic relearn. Please note that the TPMS relearn tool TS408 does not support OBD relearn. After you rotate the tires or change new sensors, this feature will help you reset the TPMS, and turn off the faulty light.
- 【1 Second to Read Sensor Data】The 2024 TPMS tool TS408 reads the sensor ID and shows you exactly which specific tire is having problems, which is a useful feature to quickly and precisely identify problematic tires without having to remove the tyres to check them all. You can also check tire pressure, temperature, and battery condition with this TPMS tool to determine if the tire is in good condition.
- 【24/7 Reliable Service】With the purchase of TS408, you will enjoy a 1-year warranty and LIFETIME free update. You just need to connect the device using the USB cable that comes with it and install the downloaded updates regularly, and your TPMS tool will never be outdated for the newest vehicles. Plus, we offer you 24/7 professional after-purchase services and 30 days of free return service for every client.
- 🚗2023 UPDATED FOR WIDER COMPATIBILITY: Specifically designed to work with most GM vehicles 2006-2023 (Chevy / Buick / GMC / Opel /Cadillac and more) equipped with 315/433 MHz. Your vehicle deserves the best tire pressure sensor reset tool.(It is not suitable for heavy trucks with more than 4 tires or vehicles with an external TPMS system.)
- 🚗SAVE TIME, SAVE MONEY: Tire pressure monitor sensor activation tool is quick, simple, and efficient. With a press of a button, activate your TPM sensors within 1-2 minutes, saving you trips to the dealer or a tire store.
- 🚗ESSENTIAL, EASY TO USE TOOL: This tire pressure reset tool is essential for replacing tire pressure sensors, removing tire pressure alarms or changing tires. Simply ensure your vehicle is in TPMS Learn Mode, hold the tool against the tire sidewall near the valve stem, and depress the Learn button!
- 🚗SUPERIOR QUALITY, SUPERIOR PERFORMANCE: Featuring a sensitive sensor chip for faster operation and an immersion gold process circuit board for stability. Our GM TPMS relearn tool is built for precision, accuracy, and durability.
- 🚗MAXIMIZE SAFETY WITH TPMS RELEARN TOOL: Ensure optimal tire pressure with our TPMS Reset tool. Enhance safety and gain control on every journey, taking away the worries of tire underinflation!
- Material: The shell is made of ABS plastic, OEC-T5 specifications, featuring a sensitive sensor chip, solid and durable.
- Compatible with GM TPMS Reset Tool: EL-50448 Compatible with all General Motors products. Please check the specifications of the reset tool before you buy to make sure it fits your vehicle. The tire pressure sensor relearns tool features clear LED indicators, making it simple for anyone to use.
- TPMS Sensor Activation Tool: This TPM relearn reset tool is easy to activate the individual TPM sensor, asily reset your tire pressure sensor. Enhance safety and gain control on every journey, taking away the worries of tire underinflation!
- Quick Reaction: Tire pressure monitor sensor activation tool is responsive and powerful performance, sensor quickly and accurately within 1-2 minutes. Save time and money on trips to the auto store.
- Easy to Use: Before use the tire pressure sensor tool, make sure your vehicle is in TPMS learning mode. Hold the tool against the sidewall of the tire, near the valve core, press the learn button.
- ❤️The default language is English, ❤️the TPMS programming function is **ONLY SUPPORTED** for **XTOOL TS100 sensors**(Need extra purchase, purchase it together with 10% O*F*F). ⚠️If you have any language, hardware or package issues, please do not hesitate to contact xtooldirect @ outlook . c0m.
- ✅【Top Full TPMS Services for All Cars】XTOOL TP150 TPMS diagnostics and service scan tool is an affordable and easy to use TPMS relearn & activate tool, TS100 sensor programmer for multiple vehicle manufacturers and models.It comes with the features including relearn/activate OE/Universal TPMS sensors, read real-time sensor info(sensor ID,tire pressure, temperature, battery, frequency, etc.), check OE part number, diagnose TPMS system to read & clear DTCs and turn off TPMS warning light after specific repairing, program XTOOL TS100 sensor to replace broken sensors. Makes it a worth buying tool!
- ✅ 【TPMS Sensor Activation】XTOOL TP150 can trigger almost all 315&433MHz sensors in market like OE sensors or programmed aftermarket sensors, provides you the instructions after selecting the correct make, model and year. Allow you to retrieve the info accurately and quickly: sensor ID, pressure, temperature, battery, frequency while activating. No need to purchase separate activation tool. Note: Please come to us with VIN to check compatibility before purchase via xtool direct @ out look . c o m!
- ✅【TPMS Sensor Relearn】Works as a professional TPMS Relearn reset tool, XTOOL TP150 offers 2 ways to relearn 99% TPMS sensors: OBD Relearn, Stationary Relearn, provides online relearning procedure for most American, Asian and European vehicles equipped with TPMS. Help to save money for drivers who owns multiple cars and get a tire issue fast solved for tire shops! Note: Please come to us with VIN to check compatibility before purchase via xtool direct @ out look . c o m!
- ✅【XTOOL Sensors Programming Only】XTOOL TP150 TPMS sensor programmer l can replace broken sensors and program XTOOL TS100 sensors in 4 methods:1-Auto ID Generation, 2-Manual Input ID, 3-Copy ID by Activation, 4-Copy ID by OBD! Enables you to get the tire sensors programmed and avoid the hassle from dealership or repair shops! 🩸Note: Please note that TPMS programming is only for XTOOL TS100 sensors! TS100 sensors are not included in the package! (Please come to us with VIN to check compatibility before purchase via xtool direct @ out look . c o m!)
- 【Standard Specifications】: OEC-T5 specifications, EL-50448 measures approximately 6.1 x 2.4 x 1.4 inches and is comfortable to hold. It uses a 9V battery and has an operating temperature of -20~80°C. With it, individuals can easily complete the relearning of the vehicle pressure sensor, which can greatly save time and money on trips to the auto store.
- 【Activation Reset Function】: This is a must-have learning tool for replacing tire pressure sensors, removing tire pressure alarms or replacing tires. With a powerful activation reset function, quickly and easily reset your tire pressure sensor to keep your vehicle's tire pressure monitoring system operating optimally.
- 【Vehicle Universal】: Our activation tool is universal for most cars on the market, such as sedan, SUV, pickup truck, etc., not for large trucks. EL-50448 fits Enclave, Encore, LaCrosse, Regal, Camaro, Corvette, Traverse, Malibu. Please carefully identify the proper fit for your vehicle. (Different vehicles may take different amounts of time to reset all tire sensors after rotation.)
- 【Easy to Use】: Make sure your vehicle is in learning mode and follow the maintenance procedures. Place the tool firmly against the tire sidewall, near the valve stem. While holding the tool against the tire sidewall, press the learn button. (Note: Make sure the battery is in good condition and the antenna is in the correct position when using)
- 【Reliable Material】: The shell is made of ABS plastic, solid and durable, effective against dust and splashing water drops. Wear-resistant, easy to use for a long time and protect the internal electronic components. Responsive and powerful performance, can activate the tire pressure sensor quickly and accurately within 1-2 minutes.
- 【CUSTOMIZED FOR FORD MAZDA】This TPMS Sensor Training Tool is customized for all Ford Lincoln Mercury, Mazda vehicles that has a Tire Pressure Sensor. Train the TPMS sensors and activate Tire Pressure Programming on new vehicles or after a tire rotation
- 【REPLACEMENT FOR P/N】8C2Z-1A203-A,8C2Z1A203A,8C2T-1A203-AB,8C2Z1A203AB,TPMS19
- 【ESSENTIAL TRIANING TOOL】TPMS19 is a essential tool of replacement tire pressure sensor, tire pressure alarm remove or exchange tires. Perfect to monitor tire pressure, training sensors of your cars so the TPMS warning light will not illuminate
- 【EASY TO USE】Super mini TPMS activation tool with ease, faster operation, activates the individual TPMS sensors by pressing one button, Easy installation.This product only activates the tire pressure sensor. It cannot be used to program the sensor. If you have any questions about how this product works, please contact our customer service team.
- 【PREMIUM QUALITY】 Made of High-quality material for long-lasting durability, battery life up to 5 years with normal use. Professional Support CE and FCC approved and 12 months warranty.
- [Durable Design]The activation tool of the tire pressure monitor system uses sensitive sensor chips for faster operation, and uses a gold immersion process circuit board for stability. Our GM tire pressure monitoring system relearning tool is designed specifically for precision, accuracy, and durability.
- [Enhanced Tire Maintenance]Use tire pressure sensors to relearn tools, maintain optimal operation of the vehicle's tire pressure monitoring system, and eliminate dashboard warning lights to ensure a safer and more efficient driving experience.
- [Easy to Use] The EL50448 car tire sensor reset tool is easy to use and can help you easily reset all tires in just 3 steps. Ensure that the vehicle is in tire pressure monitoring system learn mode and follow the repair procedures. Fix the tool on the tire sidewall near the valve stem. Fix the tool on the tire sidewall while pressing the learn button.
- [Kind Reminder] The EL-50448 tire pressure monitoring system relearning tool is an important tool for replacing tire pressure sensors, dismantling tire pressure alarms, or replacing tires. Please note: ① Different vehicles may require different times to reset all tire sensors after rotation. ② Test all tires in this order: left front, right front, right rear, left rear. ③ Please use a 9V battery (not included in the packaging).
- [Applicable] The tire sensor pressure monitoring system relearning tool is specifically designed for most cars equipped with 315/433 MHz from 2006 to 2023. Not suitable for heavy-duty trucks with more than 4 tires or vehicles equipped with external tire pressure monitoring systems.
- 🔥【2024 Upgraded WiFi Ver. of TS508/ TS501/ TS408/ TS601】🎉Good News! Autel TS508WF TPMS scanner, Autel's First Non-tablet Tool providing Lifetime WiFi Updates is born! You can update it in a WiFi environment directly, no need for a computer anymore. Autel TS508WF programming tool incorporating all features of TS508/ TS501/ TS408/ TS601, meets all your needs with all-around powerful functions including TPMS relearn, programming, activation, and TPMS-related OBD2 diagnostics. Superior to competitors, TS508WF can diagnose the newest Models and updates at an amazing pace which allows you to enjoy more functions. Any questions, welcome to contact us 🍭Autelonline @ outlook . com 🍭.
- 🔥【Quick Mode & Advanced Mode, Smart Your Repair Work】The 2024 newest TS508 WiFi Version, as the new generation complete TPMS tool, offers the option to choose one of two service modes from the home screen for faster and smarter TPMS repairs. With Quick Mode and Advanced Mode options, you can save time and energy by choosing the most suitable way to complete TPMS work. 📢📢 And now, among Autel TPMS Tools, only TS508WF and TS508 have the efficient TWO TPMS SERVICE MODES.
- 🔥【Program Autel MX-Sensors】Autel TS508WF relearn tool makes it possible to program the sensor at your fingertips rather than turn to the dealer. TPMS programming tool TS508WF provides all 2 ways to program Autel MX-Sensors (433MHz & 315MHz): ✅Copy by OBD (TS408/ TS401 CANNOT) ✅Auto Create 1-16 Sensors simultaneously (The Ave time is 6-8s/pcs, higher programming efficiency). All these are easy to do and time-saving. Note: TS508WF can only program Autel MX-Sensors. For any product problems requiring technical support, contact 🍭Autelonline @ outlook . com 🍭.
- 🔥【Relearn 99% of TPMS Sensors】Almost every TPMS sensor must be "relearned" to the vehicle after replacement, whether it's genuine OE or aftermarket. TPMS relearn tool TS508WF quickly relearns the sensors to the vehicle with as many as 3 ways, which are Stationary Relearn, Automatic Relearn, and OBD Relearn. Compared with TS408, TS508WF can directly write the sensor IDs to the ECU via OBD Relearn.
- 🔥【Activate All-Known TPMS Sensors】With Autel TPMS tool TS508WF, you can wirelessly activate all OEM/ Universal TPMS sensors on the market, helping you easily get sensor data like sensor ID, tire pressure, tire temperature, sensor battery, sensor position, frequency, etc. With the right Vehicle Make, Model and Year, sensor activation is a ‘Flash’ for you.
- 🚗 TPMS RELEARN TOOL FOR GM ➤This relearn tool is suitable for most General Motors (Chevy/Buick/GMC/Opel/Cadillac, etc, from 2006-2023, Cars, SUV, Pickup) equipped with 315MHz or 433 MHz tire pressure monitor system. Please check if this tool is suitable for your vehicle according to the last 2 pictures. For GMC Savana series, please purchase with caution, some models cannot be applied.
- 🚗 SAVE YOUR TIME AND MONEY ➤TPMS reset activation tool can help you reprogram all tires much easier within 1-2 minutes. It is very simple and fast to operate, it activates the individual tire pressure monitor sensor with the press of one button easily. Save your money. Much better than going to the dealer or a tire store just to get your pressure sensors reset.
- 🚗 EASY-TO-USE TIRE RESET TOOL ➤Before using this EL-50448 tire relearn tool, please make sure your car is in the TPMS learn mode, then hold the tool against the sidewall of the tire, near the valve core, and press learn button while holding the tool against the tire sidewall until hearing horn sound from the car. (★If it doesn't work, please try a few more times in the surrounding area.)
- 🚗 ESSENTIAL TOOL & WARM TIPS ➤EL-50448 TPMS relearn tool is an essential tool of replacement tire pressure sensor, tire pressure alarm remove or exchange tires. Please NOTE:① Different vehicle may need different times to reset all of your tire sensors after rotation,② Follow this order to test all tires: Left front, Right front, Right rear, Left rear,③ Not for TRUCK & Please use 9V battery(not include in package).
- 🚗 PRODUCT QUALITY ASSURANCE ➤Our goal is to make customers buy the most satisfactory products. If you encounter any problems during normal use, please feel free to contact us, we will provide you with the most satisfactory service.
- 2IN1 TPMS RESET TOOL: JDIAG tpms relearn tool works on both GM and for Ford Series vehicles Including for Opel, for Buick, for Cadillac, for Chevrolet, for GMC, for GM, for Lincoln, for Mercury, for Mazda, for F150, for F250, for Focus, for Fusion, etc.
- COMPATIBLE: GM tpms relearn tool supports the vehicles with the original tire pressure monitoring system, which can enter the TPMS learning mode and 4 tires' pressure digital display based on 315/433Mhz. More than 4 tires of heavy trucks are not compatible; the external TPMS system is not supported.
- ESSENTIAL TOOL: Need to use this tpms programming tool after doing tire rotation, replacement tire pressure sensors, tire pressure alarm light removal, or exchanging summer & winter tires. Please reset in the correct mode, if it fails to relearn in the correct mode, please try to relearn again in another mode.
- FRIENDLY: Simple and fast response tire reset tool awakens the individual TPMS sensor easily by pressing the power button within 1 Min. Turn off the tire pressure light by yourself and save $50-100 each time instead of going to dealers. [9V battery is not included and please make sure to use a brand new 9V battery, the magnitude of the battery voltage affects the signal strength of the product]
- RELIABLE: JDIAG Super EL50448 tpms sensor tool is widely chosen by car owners and it is the reliable TPMS activation tool trusted by professional mechanics, developed and supported by professional engineers.
Last update on 2024-04-18 / Affiliate links / Images from Amazon Product Advertising API
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SEOCONTENT-START
Defect / Noncompliance Information Report (Section 573.6) FL935 Date of Submission: May 27, 2022 Manufacturer: Daimler Truck North America LLC P.O. BOX 3849 Portland, Oregon 97208 Type of Report: x Safety Defect ⃝ Non-Compliance Vehicle Information Model Yr. Start: 2017 Model Yr. End: 2022 Make: FCCC Model: XC Chassis Production Dates: Begin: 12/15/2015 End: 07/22/2021 Descriptive Information: The SpartanLync Tire Pressure Monitoring System (TPMS) with a certain software version can under certain conditions, report the maximum tire pressure and temperature values to the instrument panel. Basis for Determination of the Recall Population: Vehicles built with SpartanLync supplied TPMS systems and equipped with Multiplexed Cab Architecture within the production dates listed above. Number potentially involved: approx. 2549 Estimated percentage of involved with defect: 100% Defect / Noncompliance Description For this Defect/Noncompliance: Describe the defect or noncompliance: Incorrect tire temperature and/or pressure values could be reported on the instrument cluster under certain conditions. Describe the safety risk: In the event of an actual tire pressure or temperature event, the driver may not recognize an actual low tire pressure or high tire temperature condition, which may result in a crash. Identify any warning which can precede or occur: The values displayed are so far from normal and occur instantly, for example jumping several hundred degrees in a matter of seconds (which is not physically possible), that could be an indication that the issue is not a real tire problem but a mere TPMS anomaly. If applicable, identify the manufacture of the defective or noncompliant component.: Component Manufacturer: SpartanLync Component’s country of origin: Canada Business address: # 9, 1240 Burloak Drive, Burlington, ON Canada L7L 6B3 Business telephone number: 905-631-6800 Involved Components Component Name: MODULE-TPMS,CANBUS,J1939,500K Component Description: TPMS Control Module Component Part Number: 66-05404-001 / A66-02189-49D Chronology of Defect / Noncompliance Determination Provide the chronology of events leading up to the defect decision or test data for the noncompliance decision: In July of 2020, DTNA became aware of two NHTSA VOQs for alleged erroneous readings for the Tire Pressure Monitoring System (“TPMS”). In coordination with NHTSA via DTNA’s voluntary safety evaluation list review process, DTNA began gathering information on the vehicles and circumstances of the events through its investigation process. DTNA performed a warranty search and found one warranty claim that matched the complaint alleged in the VOQ and received an additional complaint from the field. DTNA expanded its search for any additional field reports and warranty claims in an attempt to identify any other potential complaints. In the meantime, DTNA engineering began testing and evaluation efforts to duplicate the complainants’ circumstances and assess for possible variables between the chassis and second stage assembly processes. In early fall 2020, while working with the supplier, DTNA was able to duplicate and confirm the alleged complaint. With these findings, DTNA provided an update to NHTSA about its review of the topic and management direction. In or about October 2020, DTNA management reviewed the topic and subsequently voted not to issue a recall due to it not rising to the level of an unreasonable risk to Motor Vehicle Safety. In or about July 2021 NHTSA and DTNA began to reassess the topic based on an additional VOQ recently received. In late 2021 into early 2022 DTNA presented to NHTSA investigative details as to the TPMS’s system changes made in production to improve the systems signal strength and display of tire information to the driver. In March of 2022, DTNA issued Field Service Campaign SF644 to remedy the complainant descriptions of the issues with the early generation of the TPMS. DTNA considered that the issue may not meet some customers’ expectations and in the vein of customer satisfaction decided to perform a field service campaign to correct customer concerns. Via subsequent feedback and consideration with NHTSA’s assistance, DTNA decided out of an abundance of caution to issue the remedy action as a safety recall campaign. At this time and to the best of DTNA’s knowledge, the company is not aware of any deaths or injuries directly related to the potential false readings of the Tire Pressure Monitoring System X-Line RV chassis Identify the Remedy Describe the defect/noncompliance remedy program, including the manufacture’s plan for reimbursement. The software for the TPMS control module will be updated by Daimler Truck North America authorized service facilities. Daimler Truck North America shall be offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which will be posted with owner’s notification letter. Owners are directed to seek reimbursement through authorized dealers. Identify the Recall Schedule Describe the recall schedule for notifications.: Customer notification will be made by first class mail using Daimler Trucks North America records to determine the customers affected. Planned Dealer Notification Begin Date: 07/25/2022 Planned Dealer Notification End Date: 07/25/2022 Planned Owner Notification Begin Date: 07/25/2022 Planned Owner Notification End Date: 07/25/2022 Does DTNA plan to file inconsequentiality petition? ⃝ Yes x No Manufacturer’s identification code for this recall (if applicable): FL935 DTNA Representative; Tiffani Torgeson Manager, Compliance and Regulatory Affairs
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P.O. Box 4090 Portland, OR 97208-4090 800.547.0712 Phone 503.745.9009 Fax July 2022 Daimler Truck North America LLC NorthAmericaLLC DaimlerTruck IMPORTANT SAFETY RECALL See enclosed VIN list Subject: FCCC XC Valor Tire Pressure Monitoring System This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Daimler Truck North America LLC (DTNA), on behalf of its wholly-owned subsidiary, Freightliner Custom Chassis Corporation (FCCC), has decided that a defect which relates to motor vehicle safety exists on certain model years 2017-2022 Freightliner Custom Chassis Corporation XCM, XCP, XCR, and XCS vehicles manufactured December 15, 2015, through July 22, 2021. Please contact an authorized DTNA dealer to arrange to have the Recall performed and to ensure that parts are available at the dealership. The Recall will take approximately one hour and will be performed at no charge to you. To locate an authorized dealer, search online at https://northamerica.daimlertruck.com/contact-us/. Scroll down to “Locate a Dealer,” and select the appropriate brand. You may also confirm your vehicle’s involvement in this recall at https://dtna-dlrinfo.prd.freightliner.com:48518/VinLookup/vin-module/getVinLookupPage. You may be liable for any progressive damage that results from your failure to complete the Recall within a reasonable time after receiving notification. If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department in the postage-paid envelope with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days. If you have paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement. Please see the reverse side of this notice for details. If you have questions about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address, dtna.warranty.campaigns@daimlertruck.com. If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: 800-424-9153); or go to www.nhtsa.gov. We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety. WARRANTY CAMPAIGNS DEPARTMENT Enclosure The TPMS controller will be updated with new software, and certain units will receive a longer antenna mounting bracket to extend the rear antenna downward. Repairs will be performed, at no charge, by DTNA authorized service facilities. FL935A-C NHTSA #22V-379 The tire pressure monitoring system (TPMS) may display incorrect information, such as maximum temperature and tire pressure, and/or a message that the tires are under or over-inflated. The information displayed by the TPMS may misinform or confuse the driver, increasing the risk of a crash. Reimbursement to Customers for Repairs Performed Prior to Recall P.O. Box 4090 Portland, OR 97208-4090 800.547.0712 Phone 503.745.9009 Fax Daimler Truck North America LLC NorthAmericaLLC DaimlerTruck If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement. Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the repair would have cost if completed by an authorized Daimler Truck North America LLC dealer. The following documentation must be presented to your dealer for consideration for reimbursement. Please provide original or clear copies of all receipts, invoices, and repair orders that show: • The name and address of the person who paid for the repair. • The Vehicle Identification Number (VIN) of the vehicle that was repaired. • What problem occurred, what repair was done, when the repair was done. • Who repaired the vehicle. • The total cost of the repair expense that is being claimed. • Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt). Reimbursement will be made by check from your Daimler Trucks North America LLC dealer. Please speak with your Daimler Truck North America LLC authorized dealer concerning this matter.
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The information contained in this letter supercedes and supplements any related policies and procedures in any previously released bulletins, the Warranty Manual, and/or previously released letters. Failure to read or distribute this letter will not exempt addressees from compliance with the information contained herein. Page 1 of 1 Daimler Truck North America LLC SUBJECT: FL935 TPMS Recall – Replacing SF644x WARRANTY CAMPAIGNS DEPARTMENT P.O. Box 4090 800-547-0712 Portland, Oregon 97208-4090 ATTENTION: Dealer Principal, Warranty Manager, Service Manager, Parts Manager Freightliner Dealers – U.S. and Canada Western Star and Sterling Dealers – U.S. and Canada FCCC Dealers – U.S. and Canada Thomas Built Buses Dealers – U.S. and Canada Direct Warranty Customers – U.S. and Canada Detroit Diesel Distributors Export Distributors If you have questions about this Letter, please submit your inquiry on the Web using the WSC Link on DTNAConnect REF #: ICI22-030 Effective: 07/18/2022 Release: 07/18/2022 This letter is to inform you that recall FL935 is replacing field service campaign SF644. On 7/18/2022, SF644 will be terminated and FL935 will be activated. If you already have SF644 repairs complete with a repair date of 7/18/2022 or earlier, then you may still submit an SF644 claim. Any repairs performed after 7/18/2022 must follow the FL935 recall bulletin and be filed as an FL935 recall claim. If you submit an SF644 claim, please inform the warranty campaigns group via a WSC ticket that you have done so. This will alert us to enter a closing administrative claim on FL935 since you have already completed the repair under SF644. If you have questions or need further information, contact the Warranty Campaigns Department by submitting an inquiry through the Warranty Support Center (WSC) Link on DTNAConnect.
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-379 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Daimler Trucks North America, LLC Submission Date : MAY 26, 2022 NHTSA Recall No. : 22V-379 Manufacturer Recall No. : FL935 Manufacturer Information : Manufacturer Name : Daimler Trucks North America, LLC Address : 4747 N. Channel Avenue Portland OR 97217-3849 Company phone : 800-745-8000 Population : Number of potentially involved : 2,549 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2017-2022 FCCC XC Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : Vehicles built with SpartanLync supplied TPMS systems and equipped with Multiplexed Cab Architecture within the production dates listed above. Production Dates : DEC 15, 2015 – JUL 22, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Incorrect tire temperature and/or pressure values could be reported on the instrument cluster under certain conditions. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In the event of an actual tire pressure or temperature event, the driver may not recognize an actual low tire pressure or high tire temperature condition, which may result in a crash. Description of the Cause : NR Identification of Any Warning that can Occur : The values displayed are so far from normal and occur instantly, for example jumping several hundred degrees in a matter of seconds (which is not physically possible), that could be an indication that the issue is not a real tire problem but a mere TPMS anomaly. Involved Components : Part 573 Safety Recall Report 22V-379 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : MODULE-TPMS,CANBUS,J1939,500K Component Description : TPMS Control Module Component Part Number : 66-05404-001 Component Name 2 : MODULE-TPMS,CANBUS,J1939,500K Component Description : TPMS Control Module Component Part Number : A66-02189-49D Supplier Identification : Component Manufacturer Name : SpartanLync Address : NR Burlington Foreign States L7L 6B3 Country : Canada Chronology : In July of 2020, DTNA became aware of two NHTSA VOQs for alleged erroneous readings for the Tire Pressure Monitoring System (“TPMS”). In coordination with NHTSA via DTNA’s voluntary safety evaluation list review process, DTNA began gathering information on the vehicles and circumstances of the events through its investigation process. DTNA performed a warranty search and found one warranty claim that matched the complaint alleged in the VOQ and received an additional complaint from the field. DTNA expanded its search for any additional field reports and warranty claims in an attempt to identify any other potential complaints. In the meantime, DTNA engineering began testing and evaluation efforts to duplicate the complainants’ circumstances and assess for possible variables between the chassis and second stage assembly processes. In early fall 2020, while working with the supplier, DTNA was able to duplicate and confirm the alleged complaint. With these findings, DTNA provided an update to NHTSA about its review of the topic and management direction. In or about October 2020, DTNA management reviewed the topic and subsequently voted not to issue a recall due to it not rising to the level of an unreasonable risk to Motor Vehicle Safety. In or about July 2021 NHTSA and DTNA began to reassess the topic based on an additional VOQ recently received. In late 2021 into early 2022 DTNA presented to NHTSA investigative details as to the TPMS’s system changes made in production to improve the systems signal strength and display of tire information to the driver. In March of 2022, DTNA issued Field Service Campaign SF644 to remedy the complainant descriptions of the issues with the early generation of the TPMS. DTNA considered that the issue may not meet some customers’ expectations and in the vein of customer satisfaction decided to perform a field service campaign to correct customer concerns. Continued in the attachment Part 573 Safety Recall Report 22V-379 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : The software for the TPMS control module will be updated by Daimler Truck North America authorized service facilities. Daimler Truck North America shall be offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which will be posted with owner’s notification letter. Owners are directed to seek reimbursement through authorized dealers. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Customer notification will be made by first class mail using Daimler Trucks North America records to determine the customers affected. Planned Dealer Notification Date : JUL 25, 2022 – JUL 25, 2022 Planned Owner Notification Date : JUL 25, 2022 – JUL 25, 2022 * NR – Not Reported
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