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May 24, 2022 NHTSA CAMPAIGN NUMBER: 22V371000
Trailer separation from a tow vehicle can increase the risk of a crash.
NHTSA Campaign Number: 22V371
Manufacturer Cross Country Mfg., Inc.
Components TRAILER HITCHES, EQUIPMENT
Potential Number of Units Affected 72
Summary
Cross Country Mfg., Inc. (Cross Country) is recalling certain 2022 Cross Country 4T16, 4T18, 4T20, 58DT4, 610DTLP, 610DT8LP, 610DTL,610DT6, 612DT8LP, 616TL6, 617TL6, 618TL6, 616TK, 620TL6, 616CD, 616CF, and 618CF trailers. The coupler was improperly welded, which may cause the trailer to separate from the tow vehicle.
Remedy
Dealers will inspect and replace the coupler as necessary, free of charge. Owner notification letters were mailed on June 1, 2022. Owners may contact Cross Country’s customer service at 1-800-344-4103.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
We were notified of the recall from Pacific Rim Trailer Products on 5/9/2022. On 5/13/22 we notified the dealers that could possibly have trailers affected by the recall. We received 51 of the couplers (3 of which we currently have in stock). Each dealer received a letter, listing the VIN and model of the possibly affected trailers. The dealers (as of this date) are contacting their customers to have the couplers inspected.
22E003 – Coupler Improperly Welded – Pacific Trailer RAM A Frame 2 5/16″ Couplers
22E003 – Coupler Improperly Welded – Pacific Trailer RAM A Frame 2 5/16″ Couplers
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
CROSS COUNTRY | CROSS COUNTRY TRAILER | 2022 |
9 Associated Documents
Defect Notice 573 Report
RCLRPT-22V371-8956.PDF 215.183KB
Recall Acknowledgement
RCAK-22V371-1000.pdf 647.049KB
Recall 573 Report- 05/24/2022
RCLRPT-22V371-8083.PDF 215.183KB
Safety Bulletin
RCSB-22V371-9757.pdf 214.457KB
Miscellaneous Document- Weld Product Bulletin
RMISC-22V371-2162.pdf 380.297KB
Owner Notification Letter(Part 577)
RCONL-22V371-9445.pdf 139.466KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V371-3041.pdf 111.613KB
Recall Quarterly Report #1, 2022-2
RCLQRT-22V371-7670.PDF 211.122KB
Recall 573 Report – 09/13/2022
RCLRPT-22V371-2057.PDF 243.719KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V371&docType=RCL
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- ADJUSTABLE. Designed for use with standard vertical channel brackets, this trailer hitch coupler can easily be adjusted up or down to ensure a proper towing configuration
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- EASY OPERATION. Equipped with an easy-lock latch mechanism, this trailer hitch coupler is quick and simple to operate and offers a snug fit on the trailer ball
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- PRECISE FIT. This trailer coupler is designed to mount onto a 2-inch wide trailer tongue beam and couple to any standard 2-inch diameter trailer ball
- EASILY ADJUSTABLE. Equipped with a posi-lock spring and adjustable nut on the inside, this trailer hitch coupler can easily be adjusted to ensure a snug fit on the trailer ball
- SECURE COUPLING. The posi-lock latch mechanism of this trailer tongue coupler accepts a safety pin or coupler lock for enhanced security
- HIGH-STRENGTH. Constructed from punched, die-cut steel, this trailer ball coupler is rated as a class 2 trailer coupler and has a capacity of 3,500 lbs. gross trailer weight and 500 lbs. tongue weight
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- PRECISE FIT. This trailer coupler is designed to mount onto an A-frame trailer tongue and couple to any standard 2-5/16-inch diameter trailer ball
- EASY OPERATION. Equipped with an easy-lock latch mechanism, this trailer hitch coupler is quick and simple to operate and offers a snug fit on the trailer ball
- SECURE COUPLING. The easy-lock latch mechanism of this trailer tongue coupler accepts a safety pin or coupler lock for enhanced security
- HIGH-STRENGTH. Constructed from punched, die-cut steel, this trailer ball coupler is rated as a class 4 trailer coupler and has a capacity of 10,000 lbs. gross trailer weight and 1,500 lbs. tongue weight
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- Replaces coupler latch in CURT posi-lock couplers for 2-inch trailer balls (coupler sold separately)
- Fits couplers with 2-inch, 2-1/2-inch or 3-inch channel widths (trailer tongue width)
- Spring and nut posi-lock mechanism allows for easy adjustment
- Features holes to accept a safety pin or coupler lock
- Constructed from high-strength steel and protected by a durable zinc-plated finish
Last update on 2024-04-12 / Affiliate links / Images from Amazon Product Advertising API
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SEOCONTENT-START
Pacific Rim International, LLC 19120 SE 34 th Street., Suite 105 Vancouver, WA 98683 Phone: 360 859 3828 Product Bulletin CA 5400 O/B/Z 14K RAM A Frame Couplers with QC#GTR202107XX Placard Date Check for coupler welds on bottom side of coupler. Normal Welds On Coupler up the entire length of the bottom ball clamp Page 1 of 3 Pacific Rim International, LLC Pacific Rim International, LLC 19120 SE 34 19120 SE 34ththStreet., Suite 105Street., Suite 105 Vancouver, WA 98683 Vancouver, WA 98683 Phone: 360 Phone: 360–859859–38283828 Product Bulletin Product Bulletin CA CA–54005400–O/B/ZO/B/Z 14K RAM A 14K RAM A–Frame Frame Couplers with Couplers with QC#GTR202107XX Placard Date QC#GTR202107XX Placard Date Check for coupler welds on bottom side of coupler. Check for coupler welds on bottom side of coupler. Normal Welds On Normal Welds On Coupler Coupler the the entire length of the entire length of the back side back side of bottom of bottom ball clampball clamp Page 2 of 3 Page 2 of 3 Pacific Rim International, LLC Pacific Rim International, LLC 19120 SE 34 19120 SE 34ththStreet., Suite 105Street., Suite 105 Vancouver, WA 98683 Vancouver, WA 98683 Phone: 360 Phone: 360–859859–38283828 Product Bulletin Product Bulletin CA CA–54005400–O/B/ZO/B/Z 14K RAM A 14K RAM A–Frame Frame Couplers with Couplers with QC#GTR202107XX Placard Date QC#GTR202107XX Placard Date Check for coupler welds on bottom side of coupler. Check for coupler welds on bottom side of coupler. If Ifanyanyspotspotweldsweldslikelikeononthisthiscoupler,coupler,these need to be these need to be pulled out of inventory and not pulled out of inventory and not used.used. Page Page 3 3 of of 33
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22E-003 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Pacific Trailer Products, Inc Submission Date : JAN 20, 2022 NHTSA Recall No. : 22E-003 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Pacific Trailer Products, Inc Address : 19120 SE 34th St., Suite 105 Vancouver WA 98683 Company phone : 360-859-3828 Population : Number of potentially involved : 23,719 Estimated percentage with defect : 1 % Equipment Information : Brand / Trade 1 : RAM Model : N/A Part No. : CA-5400-O, CA-5400-B Size : 2 5/16″ A Frame Function : Coupler Descriptive Information : A bin of tack welded (incomplete weld) CA-5400 couplers were mixed into other finished products in July 2021 at our factory. These couplers were assembled and shipped to customers between 8/6/2021-10/25/2021. All couplers shipped are identified with tracking numbers called QC codes. All customers receiving the couplers from the suspect QC codes were contacted via email, provided a “Product Bulletin” (inspection document), and asked to inspect for the defect. Results show actual percent defective to be less than 0.2%. Production Dates : JUL 01, 2021 – JUL 31, 2021 Description of Defect : Description of the Defect : The bottom portion of the coupler may have not been completely welded. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : The coupler welds could fail and may cause trailer/tow vehicle separation. Description of the Cause : The final welding operation was missed at the factory of some parts. A bin of tack welded (incomplete weld) CA-5400 couplers were mixed into other finished products in July 2021 at our factory. These couplers were assembled and shipped to customers between 8/6/2021-10/25/2021. All couplers shipped are identified with tracking numbers called QC codes. All customers receiving the couplers from the suspect QC codes were contacted via email, Part 573 Safety Recall Report 22E-003 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 provided an inspection document, and asked to inspect for the defect. Results show actual percent defective to be less than 0.2%. Identification of Any Warning that can Occur : Broken and incomplete welds will be visible on the bottom side of the coupler. An easy visual inspection will identify the problem. Involved Components : Component Name : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : The explanation is somebody accidently moved a bin of tack welded (to-be-welded) couplers into the finished products stocking. It then contaminated a few crates that were packed around the same time in July 2021. For an unrelated reason, the factory was asked to inspect all couplers in stock in the factory in late August. Some of the couplers had a slightly short weld (non functional and completely different than the recall issue) but in an abundance of caution, the factory sorted all couplers in stock.. There were about 6,000 packaged couplers in the factory. They unpacked all of them, inspected all of them, and did enhancement welding if needed. The factory didn’t see any unwelded couplers among all in stock. On October 13th we learned about the unwelded coupler defect, the factory was notified immediately and again they inspected all in stock (about 8000 pcs in stock). This time the factory was looking for any unwelded ones and they didn’t find any from inventory. Starting November 1 2021, all customers were notified of the possible defect and were asked to inspect using a inspection document provided by Pacific Trailer Products. Part 573 Safety Recall Report 22E-003 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : All customers were notified in writing in November 2021 and asked to sort for the defect using an inspection document provided by Pacific Trailer Products. All costs will or were reimbursed for this issue. NHTSA recall letters and process will occur in February 2022. How Remedy Component Differs from Recalled Component : The remedy coupler is fully welded on the bottom side. The recalled coupler is not fully welded on the bottom side. Identify How/When Recall Condition was Corrected in Production : The unwelded coupler crate was mixed in production in July 2021, after extensive sorting and inspection starting in August 2021, no incomplete welded couplers were found. An in process inspection was added to inspect for the condition immediately after the condition was identified in October 2021. Recall Schedule : Description of Recall Schedule : Letters will be mailed in the February -March 2022 time frame. Planned Dealer Notification Date : FEB 01, 2022 – FEB 28, 2022 Planned Owner Notification Date : MAR 01, 2022 – MAR 31, 2022 Purchaser Information : The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment: Name : NR Address : NR NR Country : NR Company Phone : NR * NR – Not Reported
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CROSS COUNTRY MFG., INC. Impo11ant Safety Recall 22V-371 www.crosscountrymfg.com PO BOX 565, GREENE, NEW YORK 13778 PHONE: (607) 656-4103 FAX: (607) 656-7188 QUALITY TRAILER BUILDERS June 22, 2022 Attention Cross Countiy Trailer Owner RE: Trailer Coupler Recall Model: Serial#: 612DT8LP 4C91F17 Dealer: Ackerman Equipment 802-249-7941 This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Cross Countiy Mfg. is recalling ce11ain 2022 Cross Countiy 4T16, 4T18, 4T20, 58DT4, 610DTLP, 610DT8LP, 610DTL, 610DT6, 612DT8LP, 616TL6, 617TL6, 618TL6, 616TK, 620TL6, 616CD, 616CF and 618CF tl’ailers. The coupler was improperly welded, which may cause the trailers to separate from the tow vehicle. Trailer separation from a tow vehicle can increase the risk of a crash. Dealers will inspect and replace the coupler as necessaiy, free of charge. The repair will require no more than 2 hours to complete, if necessaiy. If you ai·e still not able to have the safety defect remedied within a reasonable time you may wish to write the Administi·ator, National Highway Traffic Safety Administi·ation, 1200 New Jersey Avenue, S.E., Washington, DC 20590 or call 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safecai·.gov. We ai·e including a copy of the Safety Recall Repo1t filed by Pacific Rim Trailer Products. Also included is a product bulletin showing pictures of the recalled coupler versus a nonnal coupler. Please check the welds on your trailers ‘ coupler. Please contact the dealer above, only if your coupler is missing welds. Your safety is a top priority, here at Cross Countiy Mfg., Inc. We appreciate your attention to this issue. Attachments: Product Bulletin CA-5400 Safety Recall 22£-003 Thank you, The Cross Countiy Mfg., Inc. Teain
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To: Cross Countiy Dealer CROSS COUNTRY MFG., INC. www.crosscountrymfg.com PO BOX 565, GREENE, NEW YORK 13778 PHONE: (607) 656-4103 FAX: (607) 656-7188 QUALITY TRAILER BUILDERS May 13, 2022 RE: Pacific Trailer Products, Inc. 2 5/16″ A-frame Coupler Recall Please see the attached recall info1mation for the 2 5/16″ a-frame coupler produced by Pacific Trailer Products in July of 2021. Although to date, we have not had any notification of a problem from our dealers regarding this coupler, we want to keep you info1med. Shown below is a list of ti·ailers that could possibly be affected. Date Invoice# Dealer Model VIN 3/22/22 28386 Ackerman Equip. 612DT8LP 4C91F17 3/22/22 28386 Ackerman Equip. 4T20 4C91F25 3/22/22 28386 Ackerman Equip. 4T18 4C91F232 The coupler that is affected will be stamped with QC#GTR202107XX Only the couplers with that QC code are affected. Also included with this notice, is the product bulletin from Pacific Trailer Products, showing the defective weld versus the co1Tect weld. Please contact the customers that the above units were sold to. The customer will need to check the QC code on the coupler. If the code matches, the customer will need to bring the ti·ailer back to your location, for your inspection. If the coupler fails your inspection, please contact us for fmther instrnctions. Please feel free to reach out to us with any questions or concerns. Thank you, The Cross Countiy Mfg., Inc. Team
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-371 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Cross Country Mfg., Inc. Submission Date : MAY 24, 2022 NHTSA Recall No. : 22V-371 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Cross Country Mfg., Inc. Address : PO BOX 565 2355 STATE HIGHWAY 206 GREENE NY 13778 Company phone : 999 Population : Number of potentially involved : 72 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2022-2022 Cross Country 616CF, 618CF Vehicle Type : TRAILERS Body Style : ALL Power Train : NR Descriptive Information : Couplers were sent to us from 9/1/21 to 3/15/2022. The couplers were not used on all of our trailers Production Dates : SEP 15, 2012 – MAR 31, 2022 VIN Range 1 : Begin : 431FS1628N1000019 End : 4C01F2129N1643116 ✔ Not sequential Vehicle 2 : 2022-2022 Cross Country 4T16, 4T18, 4T20, 58DT4, 610DTLP, 610DT8LP, 610DTL, 610DT6, 612DT8LP, 616TL6, 617TL6, 618TL6, 616TK, 620TL6, 616CD Vehicle Type : TRAILERS Body Style : ALL Power Train : NR Descriptive Information : Couplers were sent to us from 9/1/21 to 3/15/2022. The couplers were not used on all of our trailers. Production Dates : SEP 15, 2021 – MAR 31, 2022 VIN Range 1 : Begin : 431FS1628N1000019 End : 4C91F2129N1643116 ✔ Not sequential Description of Defect : Description of the Defect : The couplers sold to us may not have been welded properly FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Could cause the trailer to un-couple from the tow vehicle Description of the Cause : The coupler was not welded properly, only spot welded Part 573 Safety Recall Report 22V-371 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : Trailer Coupler Component Description : 2 5/16″ A-frame coupler Component Part Number : CA-5400 Supplier Identification : Component Manufacturer Name : Pacific rim International, LLC Address : 19120 SE 34th St., Suite 105 Vancouver Washington 98683 Country : United States Chronology : We were notified of the recall from Pacific Rim Trailer Products on 5/9/2022. On 5/13/22 we notified the dealers that could possibly have trailers affected by the recall. We received 51 of the couplers (3 of which we currently have in stock). Each dealer received a letter, listing the VIN and model of the possibly affected trailers. The dealers (as of this date) are contacting their customers to have the couplers inspected. Description of Remedy : Description of Remedy Program : Should there be a defective couplers (per Pacific Rim’s specifications) our dealer will notify us. We will send a replacement coupler, to the dealer to be installed on the trailer. We will reimburse the dealer for up to 30 minutes of labor, to replace any coupler involved. How Remedy Component Differs from Recalled Component : The couplers were only spot welded by Pacific Rim. The remedy coupler will be fully welded, per Pacific Rim’s specifications. Identify How/When Recall Condition was Corrected in Production : When we were made aware of the recall in May 2022, we inspected the stock on hand. At that time we found no couplers that were defective at our facility. Part 573 Safety Recall Report 22V-371 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : The dealers were immediately notified of possible problems and affected unites Planned Dealer Notification Date : MAY 24, 2022 – MAY 31, 2022 Planned Owner Notification Date : JUN 01, 2022 – JUN 17, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-371 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Cross Country Mfg., Inc. Submission Date : SEP 13, 2022 NHTSA Recall No. : 22V-371 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Cross Country Mfg., Inc. Address : PO BOX 565 2355 STATE HIGHWAY 206 GREENE NY 13778 Company phone : 999 Population : Number of potentially involved : 72 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2022-2022 Cross Country 4T16, 4T18, 4T20, 58DT4, 610DTLP, 610DT8LP, 610DTL, 610DT6, 612DT8LP, 616TL6, 617TL6, 618TL6, 616TK, 620TL6, 616CD Vehicle Type : TRAILERS Body Style : ALL Power Train : NR Descriptive Information : Couplers were sent to us from 9/1/21 to 3/15/2022. The couplers were not used on all of our trailers. Production Dates : SEP 15, 2021 – MAR 31, 2022 VIN Range 1 : Begin : 431FS1628N1000019 End : 4C91F2129N1643116 ✔ Not sequential Vehicle 2 : 2022-2022 Cross Country 616CF, 618CF Vehicle Type : TRAILERS Body Style : ALL Power Train : NR Descriptive Information : Couplers were sent to us from 9/1/21 to 3/15/2022. The couplers were not used on all of our trailers Production Dates : SEP 15, 2012 – MAR 31, 2022 VIN Range 1 : Begin : 431FS1628N1000019 End : 4C01F2129N1643116 ✔ Not sequential Description of Defect : Description of the Defect : The couplers sold to us may not have been welded properly FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Could cause the trailer to un-couple from the tow vehicle, this could result in a crash. Part 573 Safety Recall Report 22V-371 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Cause : The coupler was not welded properly, only spot welded Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : Trailer Coupler Component Description : 2 5/16″ A-frame coupler Component Part Number : CA-5400 Supplier Identification : Component Manufacturer Name : Pacific rim International, LLC Address : 19120 SE 34th St., Suite 105 Vancouver Washington 98683 Country : United States Chronology : We were notified of the recall from Pacific Rim Trailer Products on 5/9/2022. On 5/13/22 we notified the dealers that could possibly have trailers affected by the recall. We received 51 of the couplers (3 of which we currently have in stock). Each dealer received a letter, listing the VIN and model of the possibly affected trailers. The dealers (as of this date) are contacting their customers to have the couplers inspected. Description of Remedy : Description of Remedy Program : Should there be a defective couplers (per Pacific Rim’s specifications) our dealer will notify us. We will send a replacement coupler, to the dealer to be installed on the trailer. We will reimburse the dealer for up to 30 minutes of labor, to replace any coupler involved. Any repairs made prior to the issuance of this recall will be reimbursed completely to our customers. These are new vehicles and are covered under our 1 year Manufacturer’s warranty against defects. How Remedy Component Differs from Recalled Component : The couplers were only spot welded by Pacific Rim. The remedy coupler will be fully welded, per Pacific Rim’s specifications. Part 573 Safety Recall Report 22V-371 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Identify How/When Recall Condition was Corrected in Production : When we were made aware of the recall in May 2022, we inspected the stock on hand. At that time we found no couplers that were defective at our facility. Recall Schedule : Description of Recall Schedule : The dealers were immediately notified of possible problems and affected unites Planned Dealer Notification Date : MAY 24, 2022 – MAY 31, 2022 Planned Owner Notification Date : JUN 01, 2022 – JUN 17, 2022 * NR – Not Reported
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