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March 23, 2022 NHTSA CAMPAIGN NUMBER: 22V177000
Incorrectly Installed Seat Belt Assembly/FMVSS 208
A missing ALR on a passenger seat belt may not properly secure a child restraint, increasing the risk of injury in a crash.
NHTSA Campaign Number: 22V177
Manufacturer Bentley Motors, Inc.
Components SEAT BELTS
Potential Number of Units Affected 25
Summary
Bentley Motors, Inc. (Bentley) is recalling certain 2020-2022 Continental GT Convertible, Continental GT, and 2021-2022 Flying Spur vehicles. The front seat belt assemblies may have been incorrectly installed, resulting in the front passenger seat missing the automatic locking retractor (ALR). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Crash Protection.”
Remedy
Dealers will inspect and, if necessary, replace the affected seat belt, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact Bentley customer service at 1-800-777-6923. Bentley’s number for this recall is RE22/08 (RC34).
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Bentley has discovered that incorrect front passenger seat belt assemblies without an automatic locking retractor (ALR) function may have been installed to specific vehicles during the production process. If the incorrect front passenger seat belt assemblies without an automatic locking retractor (ALR) function have been installed, the child restraint system may not be secured properly when fitting the child restraint system solely with the seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208 (FMVSS208), “Occupant Crash Protection”. This issue does not impact the compliance or functionality of the seat belt assemblies with respect to their normal use by adult passengers or use of the ISOFIX / LATCH system to secure child restraint seats.
Bentley Motors, Inc. is not aware of any occurrences or accidents relating to this on customer vehicles, but is undertaking this action as a precautionary measure.
There are 25 affected vehicles in the US and 2 in Canada. Attached is a Bentley Technical Product Information (TPI) document with the affected VIN’s, and details the procedure which must be followed exactly.
Technical background
Checks are required to confirm if the correct front seat belt assemblies have been installed during the production process
In the event that an incorrect assembly has been installed the seat belt may not retain a child seat within the passenger seat as intended when using the Automatic Locking Retractor (ALR) function
Passenger seat belt
The seat belt fitted could be without the Automatic Locking Retractor (ALR) function and/or incorrect part number
Drivers seat belt
The seat belt fitted could be with the Automatic Locking Retractor (ALR) function and/or incorrect part number
Questions and answers
What is the specific issue with the affected vehicles?
Bentley has discovered that incorrect front passenger seat belt assemblies without an automatic locking retractor (ALR) function may have been installed to specific vehicles during the production process
What repercussions does the fault have?
If the incorrect front passenger seat belt assemblies without an automatic locking retractor (ALR) function have been installed, the child restraint system may not be secured properly when fitting the child restraint system solely with the seat belt. In addition to the potential safety risk, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208 (FMVSS208), “Occupant Crash Protection”. This issue does not impact the compliance or functionality of the seat belt assemblies with respect to their normal use by adult passengers, or use of the ISOFIX / LATCH system to secure child restraint seats.
Which vehicles are affected?
This issue only potentially affects specific Continental GT, GT Convertible and Flying Spur vehicles built between June 2018 and October 2021. Are all models affected by the fault?
No, this issue only affects a specific number of Continental and Flying Spur vehicles only. The affected vehicles have been identified using supplier and manufacturing records. Vehicles not included in this recall have been fitted with the correct specification seat belts.
Can customers continue to drive the cars?
Yes, however, we encourage customers to arrange an appointment with their retailer as soon as possible. If using the retractor locking mechanism to secure a child seat in the vehicle, we recommend fitting the child seat on an outer, rear seat of the vehicle until the recall action has been carried out. This issue does not impact the compliance or functionality of the seat belt assemblies with respect to their normal use by adult passengers or use of the ISOFIX / LATCH system to secure child restraint seats.
What is the fix?
Bentley authorised retailers will inspect the affected front seat belt assemblies and, if necessary, replace one or both affected seat belts free of charge. If a seat belt requires replacing, it will take approximately one hour per seat belt to complete.
Do I have to make an appointment?
Yes, that’s important. Please contact your retailer immediately.
Chronology :
July 2021 – Informed by Group of similar issue at other manufacturing plants.
Aug 2021 – Data analysis started. Additional containment checks introduced into Production process.
Dec 2021 – Poka-yoke scanning process introduced into Production process.
Jan 2022 – Data analysis completed, technical solution for field vehicles confirmed.
Feb 2022 – Pre-Product Safety Committee decision.
Mar 2022 -Product Safety Committee decision to recall potentially affected customer vehicles. Bentley is not aware of any claims, accidents or injuries as a consequence of this issue.
5 Affected Products
Vehicles
MAKE | MODEL | YEAR |
BENTLEY | CONTINENTAL GT | 2020-2022 |
BENTLEY | FLYING SPUR | 2021-2022 |
7 Associated Documents
Noncompliance Notice 573 Report
RCLRPT-22V177-5462.PDF 217.756KB
Recall Acknowledgement
RCAK-22V177-9093.pdf 645.217KB
Manufacturer Notices(to Dealers,etc) – RECALL CAMPAIGN – Bentley Continental GT, Continental GT Convertible and Flying Spur Incorrect Seat Belt Fitted Recall (RE22/08) Bentley
RCMN-22V177-0706.pdf 1161.107KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V177-6003.pdf 329.857KB
Recall Quarterly Report #1, 2022-2
RCLQRT-22V177-2233.PDF 211.147KB
Recall Quarterly Report #2, 2022-3
RCLQRT-22V177-8618.PDF 211.253KB
Recall Quarterly Report #3, 2022-4
RCLQRT-22V177-6294.PDF 211.34KB
Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V177&docType=RCL
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SEOCONTENT-START
BENTLEY MOTORS, INC. 2003 Edmund Halley Drive, Reston, VA 20191, U.S.A. Telephone: (800) 777 6923 / Fax: (248) 754 6541 www.bentleymotors.com IMPORTANT SAFETY RECALL DRAFT DATE <MONTH/YEAR> Name Address Address This notice applies to your vehicle, Vehicle Identification Number (VIN): Model Year/Model: <<MODELYEAR MODEL>> NHTSA: 22V177 Name, RE: COMPLIANCE RECALL – INCORRECTLY INSTALLED SEAT BELT ASSEMBLY This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Bentley Motors has decided that certain 2020 to 2022 model year Bentley Continental GT, Continental GT Convertible and 2021 to 2022 model year Bentley Flying Spur vehicles fail to conform to Federal Motor Vehicle Safety Standard No.208 Occupant Crash Protection. Our records show that you are the owner of a vehicle affected by this action. What is the issue The front seat belt assemblies may have been incorrectly installed, resulting in the front passenger seat missing the automatic locking retractor (ALR). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208 ‘Occupant Crash Protection.’ A missing ALR on a passenger seat belt may not properly secure a child restraint, increasing the risk of injury in a crash What will we do? To correct this noncompliance, your authorized Bentley dealer will inspect and, if necessary, replace the affected seat belt. This work will take about an hour to complete and will be performed for you free of charge. If a seat belt requires replacement, your dealer will have to order parts. Please keep in mind that your dealer may need additional time for the preparation of the repair, as well as to accommodate their daily workshop schedule. IMPORTANT SAFETY RECALL DRAFT DATE <MONTH/YEAR> Name Address Address This notice applies to your vehicle, Vehicle Identification Number (VIN): <<VIN>> Model Year/Model: <<MODELYEAR MODEL>> NHTSA: 22V177 Dear Name, RE: COMPLIANCE RECALL – INCORRECTLY INSTALLED SEAT BELT ASSEMBLY This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Bentley Motors has decided that certain 2020 to 2022 model year Bentley Continental GT, Continental GT Convertible and 2021 to 2022 model year Bentley Flying Spur vehicles fail to conform to Federal Motor Vehicle Safety Standard No.208 Occupant Crash Protection. Our records show that you are the owner of a vehicle affected by this action. What is the issue The front seat belt assemblies may have been incorrectly installed, resulting in the front passenger seat missing the automatic locking retractor (ALR). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208 ‘Occupant Crash Protection.’ A missing ALR on a passenger seat belt may not properly secure a child restraint, increasing the risk of injury in a crash What will we do? To correct this noncompliance, your authorized Bentley dealer will inspect and, if necessary, replace the affected seat belt. This work will take about an hour to complete and will be performed for you free of charge. If a seat belt requires replacement, your dealer will have to order parts. Please keep in mind that your dealer may need additional time for the preparation of the repair, as well as to accommodate their daily workshop schedule. APRIL 2022 Dear 2022 FLYING SPUR W12 IMPORTANT SAFETY RECALL What should you do? Precautions you should take Please telephone your authorized Bentley dealer without delay to schedule a repair appointment. Your dealer has all the necessary instructions to perform this important safety repair to your satisfaction. A vehicle owner who elects to use the seat belt instead of the LATCH system to secure a child restraint seat will notice that the seat belt does not lock and also may notice the absence of the audible clicking noise expected to be heard when the ALR function is activated. Bentley recommends avoiding use of the front passenger seat belt to secure a child restraint until this recall work has been completed. Please see your vehicle owner’s manual for more information on securing child restraints in your vehicle. Lease vehicles If you are the lessor and registered owner of the vehicle identified in this action, the law requires you to forward this letter immediately via firstclass mail to the lessee within ten (10) days of receipt. Can we assist you further? If you have any questions, require any assistance or if you would like us to address any concerns that you may have, please telephone our dedicated Customer Service team at 1 800-777-6923. In the event your authorized Bentley dealer fails or is unable to remedy the defect free of charge within a reasonable time, you may also submit a complaint to: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800- 424-9153); or go to http://www.nhtsa.gov. We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your safety and continued satisfaction with your vehicle. Yours Sincerely, Stephen Worrall Director, Aftersales IMPORTANT SAFETY RECALL
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Aftersales 22-032 To: Parts & Service Subject: April 1, 2022 Bentley Bulletin RECALL CAMPAIGN – Bentley Continental GT, Continental GT Convertible and Flying Spur Incorrect Seat Belt Fitted Recall (RE22/08) Bentley Motors, Inc., 2003 Edmund Halley Drive, Reston, VA 20191 Page 1 of 2 I am writing to advise you that Bentley Motors, Inc. has determined a non-compliance to FMVSS 208 may exist on specific Bentley Continental GT, Continental GT Convertible and Flying Spur vehicles manufactured between August, 2019 and September, 2021. This letter will provide you with all of the information to explain why this recall is being initiated, the actions you are required to take and provide you with the appropriate administrative details. Bentley has discovered that incorrect front passenger seat belt assemblies without an automatic locking retractor (ALR) function may have been installed to specific vehicles during the production process. If the incorrect front passenger seat belt assemblies without an automatic locking retractor (ALR) function have been installed, the child restraint system may not be secured properly when fitting the child restraint system solely with the seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208 (FMVSS208), “Occupant Crash Protection”. This issue does not impact the compliance or functionality of the seat belt assemblies with respect to their normal use by adult passengers or use of the ISOFIX / LATCH system to secure child restraint seats. Bentley Motors, Inc. is not aware of any occurrences or accidents relating to this on customer vehicles, but is undertaking this action as a precautionary measure. There are 25 affected vehicles in the US and 2 in Canada. Attached is a Bentley Technical Product Information (TPI) document with the affected VIN’s, and details the procedure which must be followed exactly. IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS IT IS A VIOLATION OF FEDERAL LAW FOR DEALERS TO DELIVER TO CUSTOMERS NEW VEHICLES IN THEIR INVENTORY AFFECTED BY THIS NOTIFICATION UNTIL THESE VEHICLES ARE REMEDIED. DEALERS SHOULD NOT SELL, LEASE, RENT, OR LOAN ANY NEW OR USED VEHICLES IN DEALER INVENTORY AFFECTED BY THIS NOTIFICATION PRIOR TO REMEDY. DEALERS GROUNDING LEASE RETURNS SHOULD REMEDY ALL AFFECTED GROUNDED VEHICLES. Aftersales 22-032 To: Parts & Service Subject: April 1, 2022 Bentley Bulletin RECALL CAMPAIGN – Bentley Continental GT, Continental GT Convertible and Flying Spur Incorrect Seat Belt Fitted Recall (RE22/08) Bentley Motors, Inc., 2003 Edmund Halley Drive, Reston, VA 20191 Page 2 of 2 Ensure all relevant dealership personnel are aware of this notice so they are able to address customer questions. Contact your Area Aftersales Manager if you require additional assistance. Please direct press inquiries to Erin Bronner at erin.bronner@bentley-usa.com. Owners of affected vehicles will be notified in writing week beginning May 16th 2022 It is not necessary to contact us for authorisation. We will take our records from your warranty claim which must be generated and submitted immediately upon completion of the work. You are reminded that claims for recalls cannot contain any other warranty repairs. The warranty code and repair time are quoted within the TPI. It is to our mutual advantage that this recall campaign goes as smoothly as possible. Should you have any questions concerning this recall, please contact your Area Aftersales Manager or myself. Sincerely, Stephen Worrall Director, Aftersales Bentley Motors, Inc. Field campaign Topic Bentley Continental GT,Continental GTC and Flying Spur – Incorrect Seat Belt Fitted – Recall Campaign (RE22/08) Market area Bentley: worldwide (2WBE) Brand Bentley Transaction No. 2066274/2 Campaign number RC34 Note Type US code Vehicle data New Continental GT/GTC and New Flying Spur Sales types Type MY Brand Designation Engine code Gearbox code Final drive code 3S3* 2018 E * * * 3S3* 2019 E * * * 3S3* 2020 E * * * 3S3* 2021 E * * * 3S3* 2022 E * * * 3S4* 2019 E * * * 3S4* 2020 E * * * 3S4* 2021 E * * * 3S4* 2022 E * * * ZG2* 2020 E * * * ZG2* 2021 E * * * ZG2* 2022 E * * * Chas is numbers Manufacturer Filler Type Filler MY Factory From To Prod from Prod to SCB * * * * C 068409 092819 Documents Document name master.xml re2208vinlist.pdf Notes Repair instructions Technical background Checks are required to confirm if the correct front seat belt assemblies have been installed during the production process In the event that an incorrect assembly has been installed the seat belt may not retain a child seat within the passenger seat as intended when using the Automatic Locking Retractor (ALR) function Passenger seat belt The seat belt fitted could be without the Automatic Locking Retractor (ALR) function and/or incorrect part number Drivers seat belt The seat belt fitted could be with the Automatic Locking Retractor (ALR) function and/or incorrect part number Remedy The instructions within the Work section must be followed to completion Overview of the steps within the Work section • Visual checks are required to confirm if the part numbers of the driver and passenger front seatbelts are correct (seat belt part numbers must be cross referenced with the ETKA parts catalogue) • Manual check to confirm the correct operation of the passenger seat belt including the (ALR) function • Manual check to confirm the correct operation of the driver seat belt NOTE: Should the part numbers and seat belt operation be to specification, access to both front seat belt assemblies is required to capture a photograph of a specific identification label, Figure 1 shows the label which is required to be photographed Figure 1 Figure 2 shows the location in which the label is fitted (Depending on Model Year) • Point A – 22 M/Y onwards • Point B – Up to 22 M/Y RC34 Transaction No.: 2066274/2 Bentley Continental GT,Continental GTC and Flying Spur – Incorrect Seat Belt Fitted – Recall Campaign (RE22/08) Figure 2 HINT: In the event that a front seatbelt has previously been replaced on a vehicle prior to 22 M/Y please be aware that the required identification label may not be at Point B as the part supplied could be a later/superseded part Customer notification Customers of affected vehicles will be notified in writing by their Bentley retailer to arrange an appointment, make a note of the required action on the workshop order before it is signed by the customer If it is omitted to perform the work required during a workshop visit, the customer should be notified immediately You should also pass on this information to your new and used car sales departments so that affected vehicles are checked and repaired immediately Warranty accounting instructions CAUTION: The Operative MUST ensure that all interior/exterior trim assemblies are suitably protected. Warranty payments will not be considered under any circumstances for any damage to trim or components within the surrounding areas Warranty type 710 or 790 Damage service number RC34 Damage code 00 99 Criteria 01 NOTE: Please use a 99 index for all LOT’s listed below until 14/04/22 Time to check the operation of the driver and passenger seatbelts including the recording of the seat belt assembly identification number (regardless of the identification label location) New Continental GT Labour operation code 69 11 02 01 Time 200 TU Time to check the operation of the driver and passenger seatbelts including the recording of the seat belt assembly identification number (regardless of the identification label location) New Continental GTC Labour operation code 69 11 01 01 Time 180 TU Time to check the operation of the driver and passenger seatbelts including the recording of the seat belt assembly identification number (regardless of the identification label location) New Flying Spur Labour operation code 69 11 01 01 Time 80 TU Time to replace (x1) seatbelt (New Continental GT) Labour operation code 69 11 55 51 Time 40 TU Time to replace (x2) seatbelts (New Continental GT) Labour operation code 69 11 56 51 Time 80 TU Time to replace (x1) seatbelt (New Continental GTC) Labour operation code 69 11 55 51 Time 30 TU Time to replace (x2) seatbelts (New Continental GTC) Labour operation code 69 11 56 51 Time 60 TU Time to replace (x1) seatbelt (New Flying Spur) Labour operation code 69 11 55 51 Time 70 TU Time to replace (x2) seatbelts (New Flying Spur) Labour operation code 69 11 56 51 Time 120 TU Genuine parts IMPORTANT: The passenger seatbelt should be replaced if the Automatic Locking Retractor (ALR) function is not to specification Or The part number of the front seat belt(s) are not correct (as per ETKA) when cross referenced HINT: Due to a parts supersession, when N989 244 01 is ordered the retailer will receive N989 244 02 New Continental GT Part Number Description Quantity As per EKTA Passenger seatbelt 1 As per EKTA Driver seatbelt 1 N989 244 01 Seat belt fixings 6 (per side) N011 655 6 Washer 2 (per side) NOTE: In the event the seatbelt assemblies were removed to take photographs of the Identification label the operative MUST renew the lower seat belt assembly fixing and washer New Continental GTC Part Number Description Quantity As per EKTA Passenger seatbelt 1 As per EKTA Driver seatbelt 1 N989 244 01 Seat belt fixings 7 (per side) N011 655 6 Washer 2 (per side) NOTE: In the event the seatbelt assemblies were removed to take photographs of the Identification label the operative MUST renew the lower seat belt assembly fixing and washer New Flying Spur Part Number Description Quantity As per EKTA Passenger seatbelt 1 As per EKTA Driver seatbelt 1 N989 243 01 Seat belt fixings 2 (per side) N989 244 01 Seat belt fixings 2 (per side) N011 655 6 Washer 2 (per side) NOTE: In the event the seatbelt assemblies were removed to take photographs of the Identification label the operative MUST renew the lower seat belt assembly fixing and washer In the event a specific seat belt is not in stock and a replacement seat belt is on order, please make the customer aware of the following: Where the passenger side seat belt needs replacing, the seat belt must NOT be used to secure a child restraint seat in the vehicle until the seat belt has been replaced. However, this issue does not impact the compliance or functionality of the seat belt assemblies with respect to their normal use by adult passengers or use of the ISOFIX / LATCH system to secure child restraint seats, therefore the vehicle can be continued to be used until the seatbelt is in stock IMPORTANT: Ensure the customer is aware of this prior to the customer taking the vehicle away Parts supply The required replacement parts should be ordered from Bentley Motors Limited Crewe or through your regional Bentley parts distribution centre Parts despatch control Not applicable Questions and answers What is the specific issue with the affected vehicles? Bentley has discovered that incorrect front passenger seat belt assemblies without an automatic locking retractor (ALR) function may have been installed to specific vehicles during the production process What repercussions does the fault have? If the incorrect front passenger seat belt assemblies without an automatic locking retractor (ALR) function have been installed, the child restraint system may not be secured properly when fitting the child restraint system solely with the seat belt. In addition to the potential safety risk, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208 (FMVSS208), “Occupant Crash Protection”. This issue does not impact the compliance or functionality of the seat belt assemblies with respect to their normal use by adult passengers, or use of the ISOFIX / LATCH system to secure child restraint seats. Which vehicles are affected? This issue only potentially affects specific Continental GT, GT Convertible and Flying Spur vehicles built between June 2018 and October 2021. Are all models affected by the fault? No, this issue only affects a specific number of Continental and Flying Spur vehicles only. The affected vehicles have been identified using supplier and manufacturing records. Vehicles not included in this recall have been fitted with the correct specification seat belts. Can customers continue to drive the cars? Yes, however, we encourage customers to arrange an appointment with their retailer as soon as possible. If using the retractor locking mechanism to secure a child seat in the vehicle, we recommend fitting the child seat on an outer, rear seat of the vehicle until the recall action has been carried out. This issue does not impact the compliance or functionality of the seat belt assemblies with respect to their normal use by adult passengers or use of the ISOFIX / LATCH system to secure child restraint seats. What is the fix? Bentley authorised retailers will inspect the affected front seat belt assemblies and, if necessary, replace one or both affected seat belts free of charge. If a seat belt requires replacing, it will take approximately one hour per seat belt to complete. Do I have to make an appointment? Yes, that’s important. Please contact your retailer immediately. Repair instructions Notes Technical background Checks are required to confirm if the correct front seat belt assemblies have been installed during the production process In the event that an incorrect assembly has been installed the seat belt may not retain a child seat within the passenger seat as intended when using the Automatic Locking Retractor (ALR) function Passenger seat belt The seat belt fitted could be without the Automatic Locking Retractor (ALR) function and/or incorrect part number Drivers seat belt The seat belt fitted could be with the Automatic Locking Retractor (ALR) function and/or incorrect part number Check If the vehicle is not already listed as repaired in the ‘Repair history’ section of Elsa Pro, check for the presence of the Recall campaign ‘identification’ mark (Refer to the Identification section) In the event that the Recall campaign has not been applied, please carry out the required work in accordance with these instructions. Genuine parts IMPORTANT: The passenger seatbelt should be replaced if the Automatic Locking Retractor (ALR) function is not to specification Or The part number of the front seat belt(s) are not correct (as per ETKA) when cross referenced HINT: Due to a parts supersession, when N989 244 01 is ordered the retailer will receive N989 244 02 New Continental GT Part Number Description Quantity As per EKTA Passenger seatbelt 1 As per EKTA Driver seatbelt 1 N989 244 01 Seat belt fixings 6 (per side) N011 655 6 Washer 2 (per side) NOTE: In the event the seatbelt assemblies were removed to take photographs of the Identification label the operative MUST renew the lower seat belt assembly fixing and washer New Continental GTC Part Number Description Quantity As per EKTA Passenger seatbelt 1 As per EKTA Driver seatbelt 1 N989 244 01 Seat belt fixings 7 (per side) N011 655 6 Washer 2 (per side) NOTE: In the event the seatbelt assemblies were removed to take photographs of the Identification label the operative MUST renew the lower seat belt assembly fixing and washer New Flying Spur Part Number Description Quantity As per EKTA Passenger seatbelt 1 As per EKTA Driver seatbelt 1 N989 243 01 Seat belt fixings 2 (per side) N989 244 01 Seat belt fixings 2 (per side) N011 655 6 Washer 2 (per side) NOTE: In the event the seatbelt assemblies were removed to take photographs of the Identification label the operative MUST renew the lower seat belt assembly fixing and washer In the event a specific seat belt is not in stock and a replacement seat belt is on order, please make the customer aware of the following: Where the passenger side seat belt needs replacing, the seat belt must NOT be used to secure a child restraint seat in the vehicle until the seat belt has been replaced. However, this issue does not impact the compliance or functionality of the seat belt assemblies with respect to their normal use by adult passengers or use of the ISOFIX / LATCH system to secure child restraint seats, therefore the vehicle can be continued to be used until the seatbelt is in stock IMPORTANT: Ensure the customer is aware of this prior to the customer taking the vehicle away Tools Mandatory Snap – On BK5600 Borescope tool (Or similar specification) Work VERY IMPORTANT: The operative MUST ensure the instructions within the Work section are strictly followed Within the Rep.Gr procedures there are single use items which must be replaced and not reused. Ensure that new replacements are available prior to starting this procedure (see Genuine parts section) 1) Locate the part number of the left hand side seat belt (Figure 3) Figure 3 TIP: It is recommended to save all photographs in a VIN specific folder titled RC34, all photos will be required to be attached to a non technical DISS query and submitted once the required information is obtained • Take a clear photograph of the left hand seat belt part number ensuring the location of the seat belt is clearly recorded within the non technical DISS query e.g left hand side original seat belt 2) Repeat step 1 on the right hand side seat belt part number ensuring the location of the seat belt is clearly recorded within the non technical DISS query e.g right hand side original seat belt 3) Log into the ETKA parts catalogue • Referring to Figure 4 – Using the applicable VIN – Navigate to the page showing the part numbers that should be fitted to the applicable VIN 4) Cross reference and compare the left hand seat belt part number against the part number shown in ETKA NOTE: Please be aware that all part numbers shown within the Work section are shown for reference/guidance purposes only Figure 4 5) Referring to Figure 5 – Cross reference and compare the right hand seat belt part number against the part number shown in ETKA NOTE: Please be aware that all photographs or quoted part numbers within the Work section are included for reference and guidance purposes only Figure 5 • Refer to the onward left and right hand seat belt evaluation checks as follows: Left hand seat belt part number evaluation: Does the left hand seat belt part number match the VIN specific part numbers within the ETKA parts catalogue? Yes: Proceed to step 6 No: The seatbelt MUST be replaced – Refer to Rep.Gr 69 and the ETKA parts catalogue Right hand seat belt part number evaluation: Does the right hand seat belt part number match the VIN specific part numbers within the ETKA parts catalogue? Yes: Proceed to step 6 No: The seatbelt MUST be replaced – Refer to Rep.Gr 69 and the ETKA parts catalogue IMPORTANT: For the next part of the procedure, the driver and passenger seat including the height adjuster should be in a position to allow the complete amount of webbing (retracted inside the seatbelt retractor) to be extracted to the maximum Passenger seat belt functional check 6) Put the seatbelt across the empty passenger seat and insert the metal tongue of the belt into the buckle (Figure 6) Figure 6 7) Referring to Figure 7 – Pull the passenger seatbelt all the way out of the retractor to activate the Automatic Locking Retractor (ALR). Figure 7 8) Referring to Figure 8 – Carefully allow the seatbelt to retract fully within the retractor whilst the belt remains buckled over the empty seat, this simulates a restrained child seat IMPORTANT: You will notice that when in ALR mode, there is a ratcheting/clicking noise from the retractor, this is normal Figure 8 9) Grasp the torso portion of the seatbelt, With care, (Ensuring the inertia lock is not initiated), pull on the belt in an attempt to pull the seatbelt back out of the retractor. The belt should not pull out of the retractr (Figure 9) Figure 9 10) Unlatch the seatbelt from the buckle and let it completely retract back into the retractor 11) Repeat steps 6 – 10, a further 4 times (a total of 5 cycles) Passenger seat belt evaluation: Does the passenger seatbelt lock so that the strap cannot be pulled out of the retractor (as shown in Figure 9) five times in succession? Yes: The ALR function works to specification and the passenger seatbelt assembly meets requirements go to step 12 (Driver’s seat belt functional check) No: The seatbelt MUST be replaced Refer to Rep.Gr 69 IMPORTANT: please ensure a photograph of the replacement seat belt identification label is taken and saved as this will be required later in the process – Referring back to Figure 1 locate the identification label (Depending on model year see Figure 2 for label location) Driver’s seat belt functional check 12) Put the seatbelt across the empty driver’s seat and insert the metal tongue of the belt into the buckle (Figure 10) Figure 10 13) Referring to Figure 11 – Pull the driver’s seatbelt all the way out of the retractor Figure 11 14) Referring to Figure 12 – Carefully let the seatbelt retract fully into the retractor whilst the belt remains buckled over the empty seat On the driver’s side seat there should not be a ratcheting/clicking noise from the retractor, this is normal as there is no ALR function on the driver’s seat Figure 12 15) Grasp the torso portion of the seatbelt and carefully, (Ensuring the inertia lock is not initiated), pull the seatbelt back out of the retractor. The belt should pull out of the retractor as there is no ALR function on the driver’s seat (Figure 13) Figure 13 16) Unlatch the seatbelt from the buckle and let it completely retract back into the retractor 17) Repeat steps 12 – 16, a further 4 times (a total of 5 cycles) Driver’s seat belt evaluation: Does the driver’s seatbelt lock so that the strap cannot be pulled out of the retractor (step 15) five times in succession? Yes: The seatbelt MUST be replaced Refer to Rep.Gr 69 IMPORTANT: please ensure a photograph of the replacement seat belt identification is taken and saved as this will be required later in the process – Referring back to Figure 1 locate the identification label (Depending on model year see Figure 2 for label location) No: The seatbelt function works properly and the driver seatbelt assembly meets requirements go to step 18 – Identification label recording of the left and right hand seat belt 18) Identification label recording of the left and right hand seat belt assemblies NOTE: The following process is applicable regardless if the seatbelt was replaced or not Carry out the step 18 ensuring the correct procedure is followed depending on model VERY IMPORTANT: Seat belt assemblies with the Identification label as Figure 2 (A) The operative should use a Borescope (see Tools section) if required to obtain a clear photograph of the identification label Note: New Continental GTC models will require the water deflectors removing to gain access to the identification label Seat belt assemblies with the Identification label as Figure 2 (B) As the label is on the side of the seatbelt, Referring to Rep.Gr 69 – The operative must remove the front seat assemblies to obtain a clear photograph of the identification label Note: Ensure the lower seatbelt fixing and washer is always replaced as per Rep.Gr 69 instructions New Continental GT and New Continental GTC • Remove the left hand Rear quarter trim – Rep.Gr 70 • Referring back to Figure 1 locate the identification label (Depending on M/Y see Figure 2 for label location) • Take a clear photograph of the left hand identification label • Refit the left hand rear quarter trim – Rep.Gr 70 • Repeat the previous steps on the right hand side New Flying Spur • Remove the left hand lower B – post trim panel – Rep.Gr 70 • Referring back to Figure 1 locate the identification label (Depending on model year see Figure 2 for label location) • Take a clear photograph of the left hand identification label • Refit the left hand lower B – post trim panel – Rep.Gr 70 • Repeat the previous steps on the right hand side 19) Raise a new non technical DISS query ensuring the following is attached (depending on the outcome of the seat belt specification checks) Both front seat belts were to the correct specification • Photographs of the left and right seat belt part numbers • Confirmation that the seat belt part numbers were correct when cross referenced with ETKA • Confirmation that the ALR functioned correctly on the passenger seat • Confirmation that the driver’s side seat belt functioned correctly (without the ALR function) • Photograph of the left hand seat belt identification label • Photograph of the right hand seat belt identification label • Apply a yellow paint completion mark on the driver’s side inner seat rail (Figure 14) One or both front seat belts were not to the correct specification VERY IMPORTANT: For clarity the operative MUST ensure the photographs of the seatbelt assemblies are clearly labelled to ensure the following: – Correct specification seat belt assembly photographs MUST be clearly identified as (OK) within the DISS query – Not to the correct specification seat belt assembly photographs MUST be clearly identified as (NOK) within the DISS query • Photograph of the left hand identification label from the original (replaced) seatbelt • Photograph of the right hand identification label from the original (replaced) seatbelt Or • If one or both seat belts were replaced photographs of the replacement identification label is required • Apply a yellow paint completion mark on the driver’s side inner seat rail (Figure 14) Identification Yellow paint completion mark on the driver’s side inner seat rail (Figure 14) Figure 14 NOTE: For clarity Figure 14 shows an inner seat rail from a right hand drive vehicle, for left hand drive vehicles apply the completion mark in the same location (driver’s side inner seat rail) Repair instructions Notes SCBCA13S9JC068409 SCBCA13S5KC071440 SCBCS13S1KC074123 SCBDG4ZG9NC090729 SCBCA13S5JC068469 SCBCA13S2KC071444 SCBCS13S6KC074151 SCBBG53S2NC090730 SCBCA13S3JC068549 SCBCA1ZG4KC071559 SCBCG2ZG1LC075736 SCBDG4ZG9NC090732 SCBCA13S6JC068559 SCBCD13S7KC071611 SCBCS13SXLC076745 SCBDG4ZG1NC090739 SCBCA13S6JC068562 SCBCD13S4KC071761 SCBCJ13S5LC078325 SCBBZ53S8NC090743 SCBCA13S4JC068575 SCBCA13S9KC071859 SCBCJ13S9LC078389 SCBDG4ZG2NC090748 SCBCA13S1JC068713 SCBCA13S1KC071872 SCBDJ33S1LC079097 SCBDG4ZG7NC090762 SCBCA13S0JC068864 SCBCD13S6KC071969 SCBCS13S7LC079098 SCBCW13S8NC090764 SCBCA13S5JC068911 SCBCA13S4KC072031 SCBCJ13S9LC079297 SCBDG4ZGXNC090769 SCBCA13SXJC069309 SCBCD13S7KC072077 SCBDG4ZGXLC079400 SCBDG4ZG1NC090773 SCBCA13S5JC069329 SCBCD13S7KC072080 SCBDJ33SXLC079437 SCBDG4ZG9NC090777 SCBCA13S1JC069473 SCBCD13S3KC072125 SCBCJ13S4LC079532 SCBDT4ZG6NC090795 SCBCA13S6JC069498 SCBCD13S3KC072142 SCBCJ13S0LC081553 SCBDG4ZG8NC090799 SCBCA13S7JC069591 SCBCD13S6KC072149 SCBDS33SXLC081721 SCBBA53SXNC090802 SCBCA13S0JC069626 SCBCD13S6KC072152 SCBBS53S8LC081722 SCBDG4ZG3NC090807 SCBCA13SXJC069925 SCBCD13S8KC072167 SCBBA53S8LC083764 SCBDG4ZG5NC090811 SCBCA13S5JC069976 SCBCD13S7KC072189 SCBBE53SXLC083933 SCBCZ13SXNC090840 SCBCA13S7JC070028 SCBCD13SXKC072199 SCBCB2ZG4LC084123 SCBCZ13S4NC090851 SCBCA1ZG6KC070655 SCBCD13S2KC072200 SCBCS13S8LC084133 SCBBZ53S6NC090868 SCBCA1ZG8KC070821 SCBCD13S7KC072208 SCBCA13S9LC084144 SCBDG4ZG5NC090887 SCBCC13S6KC070825 SCBCD13S8KC072363 SCBBA53S6LC084234 SCBDW33S0NC090922 SCBCA1ZG5KC070887 SCBCA1ZG8KC072763 SCBBG53SXMC085113 SCBBX53S6NC091024 SCBCD13S2KC070964 SCBCD13S4KC072893 SCBBZ53S7MC085578 SCBDG4ZG0NC091042 SCBCD13S5KC070974 SCBCD13S1KC072897 SCBBZ53S9MC085579 SCBDG4ZG7NC091085 SCBCA13S3KC070982 SCBCA13S7KC073707 SCBDW33S7NC085622 SCBBX53S9NC091101 SCBCD13S9KC071061 SCBDA33S9KC073790 SCBDW33S9NC085623 SCBCG2ZG8NC091144 SCBCD13S5KC071123 SCBCA13S4KC073793 SCBDW33S0NC085624 SCBBX53S8NC091154 SCBCD13SXKC071148 SCBCA1ZG1KC073835 SCBDW33S2NC085625 SCBCF13S4NC091166 SCBCD13S1KC071149 SCBCA1ZG3KC073870 SCBDW33S4NC085626 SCBBX53S6NC091184 SCBCA1ZGXKC071159 SCBDD33S3KC073887 SCBBG53S9MC085863 SCBBG53S8NC091199 SCBCD13S7KC071222 SCBDD33S1KC073905 SCBBX53S0MC085864 SCBBX53S8NC091364 SCBCD13S0KC071241 SCBCD13S3KC073906 SCBDG4ZG1MC085975 SCBCG2ZG1NC091373 SCBCA13S9KC071277 SCBCA13S6KC073908 SCBCZ13S1MC086044 SCBBB6ZG2NC091609 SCBCD13S0KC071286 SCBDD33S0KC073913 SCBBX53S2MC086076 SCBDX33S8NC091622 SCBCA13S9KC071327 SCBCD13S1KC073967 SCBCG2ZG6MC086975 SCBCX13S4NC092122 SCBCD13S2KC071340 SCBDA3ZG2KC074007 SCBBE53S3MC087114 SCBBX53S7NC092800 SCBCD13S3KC071380 SCBDA33S2KC074036 SCBBB6ZG8MC088762 SCBBG6ZGXNC092802 SCBCA13S3KC071386 SCBCA13S6KC074041 SCBDG4ZG5MC090628 SCBBZ53SXNC092817 SCBCA13S9KC071389 SCBCA1ZG8KC074075 SCBBZ53S5MC090682 SCBBG53S6NC092819 SCBCD13S0KC071403 SCBCS13S6KC074084 SCBCZ13S4NC090722 SCBCD13S4KC071419 SCBCS13S4KC074102 SCBCT2ZG5NC090724 SCBDD33S5KC071428 SCBCS13S7KC074109 SCBDX33S2NC090725
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-177 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Bentley Motors, Inc. Submission Date : MAR 23, 2022 NHTSA Recall No. : 22V-177 Manufacturer Recall No. : RE22/08 (RC34) Manufacturer Information : Manufacturer Name : Bentley Motors, Inc. Address : 2200 Ferdinand Porsche Drive Herndon VA 20171 Company phone : 1-800-777-6923 Population : Number of potentially involved : 25 Estimated percentage with defect : 16 % Vehicle Information : Vehicle 1 : 2020-2022 Bentley Continental GT Convertible Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : Vehicles included in the recall may have the incorrect front passenger seat belt assemblies, without an automatic locking retractor (ALR) function, installed during the production process. Vehicles have been identified by comparing Bentley manufacturing records to supplier serial numbers. Vehicles not included in this recall have been fitted with the correct specification seat belts There are 16 20-22MY Bentley Continental GT Convertibles affected Production Dates : DEC 11, 2019 – JUL 14, 2021 VIN Range 1 : Begin : SCBDG4ZGXLC079400 End : SCBDG4ZG0NC091042 ✔ Not sequential Vehicle 2 : 2021-2022 Bentley Flying Spur Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Vehicles included in the recall may have the incorrect front passenger seat belt assemblies, without an automatic locking retractor (ALR) function, installed during the production process. Vehicles have been identified by comparing Bentley manufacturing records to supplier serial numbers. Vehicles not included in this recall have been fitted with the correct specification seat belts. There are 3 20-22MY Bentley Flying Spurs affected Production Dates : APR 21, 2021 – SEP 30, 2021 VIN Range 1 : Begin : SCBBB6ZG8MC088762 End : SCBBG6ZGXNC092802 ✔ Not sequential Part 573 Safety Recall Report 22V-177 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2020-2022 Bentley Continental GT Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : Vehicles included in the recall may have the incorrect front passenger seat belt assemblies, without an automatic locking retractor (ALR) function, installed during the production process. Vehicles have been identified by comparing Bentley manufacturing records to supplier serial numbers. Vehicles not included in this recall have been fitted with the correct specification seat belts. There are 6 20-22MY Bentley Continental GT affected Production Dates : AUG 23, 2019 – JUL 23, 2021 VIN Range 1 : Begin : SCBCG2ZG1LC075736 End : SCBCG2ZG1NC091373 ✔ Not sequential Description of Noncompliance : Description of the Noncompliance : Bentley has discovered that incorrect seat belt assemblies may have been installed for the front seating positions on certain vehicles, as follows: – The driver’s seating position may be equipped with an automatic locking retractor (ALR) seat belt. – The front passenger seating position may be equipped with a seat belt that is missing the required automatic locking retractor (ALR) function. FMVSS 1 : 208 – Occupant crash protection FMVSS 2 : NR Description of the Safety Risk : Without the ALR function present, an owner using the seat belt would not be able to properly secure a child restraint in the front passenger position, putting the occupant of the child seat at risk of injury in a crash. Description of the Cause : There are two different causes for the affected population of vehicles:- 1) Bentley – For 2 vehicles, scanned label data indicates the incorrect specification of seat belt for the specific seating position may have been fitted to the vehicle (e.g. a non-ALR seat belt may have been fitted to the passenger seating position) 2) Supplier – For 23 vehicles, the supplier is unable to confirm the part number from Bentley’s scanned label data (i.e. there is no data to confirm which specification of seat belt has been fitted) Identification of Any Warning that can Occur : A vehicle owner who elects to use the seat belt instead of the LATCH system to secure a child restraint seat will notice that the seat belt does not lock and also the absence of the audible clicking noise made when the ALR function is activated. Involved Components : Part 573 Safety Recall Report 22V-177 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Seat belt assembly Component Description : Seat belt assembly – front passenger Component Part Number : (with ALR): 3SB.857.706, 3SC.857.705, 3SB.857.706.B, 3SC.857.705.B, 3SB.857.706.C, 3SC.857.705.C Component Name 2 : Seat belt assembly Component Description : Seat belt assembly – driver position Component Part Number : (non-ALR):3SB.857.705, 3SC.857.706, 3SB.857.705.B, 3SC.857.706.B, 3SB.857.705.C, 3SC.857.706.C Supplier Identification : Component Manufacturer Name : Joyson Safety Systems Address : ul. Betlejemska 16 Krzeszów Foreign States 58-405 Country : Poland Chronology : July 2021 – Informed by Group of similar issue at other manufacturing plants. Aug 2021 – Data analysis started. Additional containment checks introduced into Production process. Dec 2021 – Poka-yoke scanning process introduced into Production process. Jan 2022 – Data analysis completed, technical solution for field vehicles confirmed. Feb 2022 – Pre-Product Safety Committee decision. Mar 2022 -Product Safety Committee decision to recall potentially affected customer vehicles. Bentley is not aware of any claims, accidents or injuries as a consequence of this issue. Description of Remedy : Description of Remedy Program : Dealers will inspect the affected seat belt assemblies at the specific seating positions and, if necessary, replace an affected seat belt free of charge. Because the affected vehicles are within the New Vehicle Limited Warranty, Bentley will not offer a reimbursement plan under this recall. How Remedy Component Differs If non-ALR seat belts have been fitted to the passenger seating position, they will be replaced with ALR seat belts. Part 573 Safety Recall Report 22V-177 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 from Recalled Component : If ALR seat belts have been fitted to the driver seating position, they will be replaced with a non-ALR seat belt. Identify How/When Recall Condition was Corrected in Production : An improved build process has been introduced. The seat belt label can now only be scanned once the part has been fitted to the vehicle. The vehicle will only be released from the Production station if the scanned label data is correct when compared to the vehicle’s PR number and the DC tooling data is also correct. Recall Schedule : Description of Recall Schedule : Dealer anticipated 05/02/2022. Customer anticipated 05/16/2022 Planned Dealer Notification Date : MAY 02, 2022 – MAY 02, 2022 Planned Owner Notification Date : MAY 16, 2022 – MAY 16, 2022 * NR – Not Reported
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