51-1488 – Coupler Improperly Welded – 2022 East to West Della Terra, Silver Lake, Forest River Vibe, & XLR Boost Toy Hauler Travel Trailers

“This site contains affiliate links for which OEMDTC may be compensated”

March 11, 2022 NHTSA CAMPAIGN NUMBER: 22V143000

Coupler Improperly Welded

Trailer separation from a tow vehicle can increase the risk of a crash.

 

NHTSA Campaign Number: 22V143

Manufacturer Forest River, Inc.

Components EQUIPMENT, TRAILER HITCHES

Potential Number of Units Affected 645

 

Summary

Forest River, Inc. (Forest River) is recalling certain 2022 East to West Della Terra, Silver Lake, Vibe, and XLR Boost Toy Hauler travel trailers. The coupler was improperly welded, which may cause the trailer to separate from the tow vehicle.

 

Remedy

Dealers will inspect and replace the coupler as necessary, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact the following customer service numbers: Forest River 1-574-825-4995; East to West Della Terra & Silver Lake 1-574-264-6664; Vibe 1-574-296-2084; and XLR 1-574-642-0432. Forest River’s number for this recall is 51-1488.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


RECALL 22V143 / 2022-109 REMEDY INSTRUCTIONS

Make(s): MANY, SEE BELOW
Model(s): MANY, SEE BELOW
Model Year(s): 2022
Repair Code: RC-004-01-00-004165
Allotted Time: 1.50 HRS.
Inspection Code: RC-004-05-00-004164
Allotted Time: .20 HRS
Concern:
The 2 5/16” coupler may have components only spot-welded to it by the coupler manufacturer. This condition may lead to trailer separation from the tow vehicle.
Photo(s) Required: YES, BEFORE & AFTER
Prior Authorization Required: NO
Part(s) Kit Number: 21700033
Part(s) Return: NO

 

Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death.

CERTAIN MODELS:

Della Terra – DET200RD & DET250BH
Silver Lake – SKT25KRB & SKT27KNS
VIBE – VBT25RK, VBT26BH, VBT26RK, VBT28BH, VBT28RB, VBT28RL, VBT31ML, VBT32BH & VBT34BH
XLR Boost Toy Hauler – XLT21QBS-79B & XLT25LRLE-79

 

INSPECTION/REMEDY INSTRUCTIONS ARE LOCATED IN DEALER CONNECT!

STEP 1: PLEASE FOLLOW THE INSPECTION, AND, IF REQUIRED, THE REMEDY INSTRUCTIONS FROM NORCO
INDUSTRIES.

NOTE: IF A REPLACEMENT COUPLER IS REQUIRED, TAKE PHOTOS OF THE COUPLER AND SUBMIT YOUR CLAIM ON DEALER CONNECT. PLACE THE PARTS ORDER VIA DEALER CONNECT AS WELL. FOREST RIVER/COACHMEN WILL FACILITATE THE ORDER THROUGH NORCO TO BE SHIPPED DIRECTLY TO YOUR DEALERSHIP/SERVICE CENTER.

CLAIM THE INSPECTION OR REPAIR CODE THROUGH FOREST RIVERS’ DEALERCONNECT.

 

NORCO INDUSTRIES APPROVED INSPECTION PROCEDURE

STEP 1: VISUAL INSPECTION

1) Inspection location: Bottom side of coupler located at the front end of the a-frame.

2) Underneath the coupler, use a flashlight to inspect the welds at each side of the bottom coupler plate.

a. To Pass Inspection: A weld bead should run along each side of the plate.

b. To Fail Inspection: A weld bead will not run along the side of the plate and there will only be tack welds

 

NORCO INDUSTRIES APPROVED REPAIR PROCEDURE

STEP 2: REPAIR IF VISUAL INSPECTION FAILS

1) In a circumstance that the coupler is only tack welded on the underneath plate, the coupler will need to be replaced by a qualified welder.

2) Safely support the front of the RV with jack stands and remove the tongue jack.

3) Carefully cut through the perimeter welds of the coupler allowing the defective coupler to be removed. Use caution not to damage the draw tubes when cutting through the welds.

4) Using a grinder, remove any excess weld from the draw tubes once the coupler has been removed.

5) Prep the replacement coupler by removing the paint from the weld locations.

6) Weld the replacement coupler in place just as the original was welded.

7) Paint raw steel areas.

 


This notice is sent to you in accordance with the requirements Motor Vehicle Safety Act. This notice is also sent in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a defect, which relates to the motor vehicle safety, exists in certain 2022 Della Terra, Silver Lake, Vibe and XLR Boost Toy Hauler Travel Trailer Recreational Vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.

 

WHAT IS THE DEFECT/NONCOMPLIANCE?

The hitch coupler was not properly welded by the coupler vendor.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
If the coupler fails and the travel trailer separates from the tow vehicle, this could lead to a crash, injury and/or property damage.

 

WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?

Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. The remedy for this recall will be to inspect the welds on the coupler and if found to be incorrect the coupler will be replaced. It is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.

 

WHAT SHOULD YOU DO?

Please contact your dealer immediately and request a service appointment to schedule the free remedy. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy.

You may also visit www.forestriverinc.com for dealer locations.

 

HOW LONG WILL THE REMEDY PROCESS TAKE?

The estimated time of repair is 1.50 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.

 

WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?

If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.

Please send the service invoice to the following address:

East to West Della Terra & Silver Lake
Forest River, Inc.
Attn: WARRANTY MANAGER
3000 CR 6 West
Elkhart, IN 46514

Vibe
Forest River, Inc.
Attn: WARRANTY MANAGER
411 CR 15
Elkhart, IN 46516

XLR
Forest River, Inc.
Attn: WARRANTY MANAGER
2421 Century Dr
Goshen, IN 46528

 


Chronology :

On March 4, 2022, Forest River’s Office of Corporate Compliance (“OCC”) received a notice from NORCO Industries, a chassis supplier. NORCO provided dates in which chassis were delivered to certain manufacturing plants.

According to the notice received from NORCO: “Norco Industries contacted Pacific Trailer Product Inc. on October 13th of 2021 upon identifying couplers that did not pass inspection. We immediately organized a sorting and inspection process for raw material inventory, inventory in WIP and inventory in the yard for completed frames. Although defective couplers were found in raw material, zero defects were found in WIP or completed frames. Norco has continued to visually inspect coupler welds since the inception on October 13, 2021

On 02/10/2022, Norco Industries received notification that Pacific Trailer Product Inc. decided that a defect, which relates to vehicle safety, exists in certain batches of CA-5400-O and CA-5400-B couplers. Our supplier sent notice in accordance with the National Traffic and Motor Vehicle Safety Act and released a Safety Recall, 22E-003V.

As a result of Operations’ immediate attention and action, the scope of the affected product for our customers was drastically reduced. Norco frames produced between 09/09/2021 and 10/13/2021, may have been assembled with couplers related to the suspect batches provided by Pacific Trailer Product Inc. This window starts the first day a suspect coupler could have been assembled into a frame and ends with the beginning of our 100% inspection.”

On March 11, 2022, Forest Rivers Corporate Recall Committee voted to recall

 


22E003 – Coupler Improperly Welded – Pacific Trailer RAM A Frame 2 5/16″ Couplers

 

22E003 – Coupler Improperly Welded – Pacific Trailer RAM A Frame 2 5/16″ Couplers

 


4 Affected Products

Vehicles

MAKE MODEL YEAR
EAST TO WEST DELLA TERRA 2022
EAST TO WEST SILVER LAKE 2022
FOREST RIVER VIBE 2022
FOREST RIVER XLR TOYHAULER 2022

 


10 Associated Documents

Recall Acknowledgement

RCAK-22V143-8284.pdf 645.875KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [630.74 KB]

 


Defect Notice 573 Report

RCLRPT-22V143-3080.PDF 217.463KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [212.37 KB]

 


Remedy Instructions and TSB

RCRIT-22V143-6980.pdf 395.107KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [385.85 KB]

 


ISSUED Owner Notification Letter(Part 577)

RCONL-22V143-0038.pdf 175.315KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [171.21 KB]

 


Manufacturer Notices(to Dealers,etc)

RCMN-22V143-7937.pdf 204.645KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [199.85 KB]

 


Miscellaneous Document – Notification from Norco

RMISC-22V143-3703.pdf 943.889KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [921.77 KB]

 


Recall Quarterly Report #1, 2022-1

RCLQRT-22V143-7061.PDF 211.123KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.17 KB]

 


Recall Quarterly Report #2, 2022-2

RCLQRT-22V143-1693.PDF 211.225KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.27 KB]

 


Recall Quarterly Report #3, 2022-3

RCLQRT-22V143-3857.PDF 211.307KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.35 KB]

 


Recall Quarterly Report #4, 2022-4

RCLQRT-22V143-2674.PDF 211.418KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.46 KB]

 


Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V143&docType=RCL

 


 

“This site contains affiliate links for which OEMDTC may be compensated”
Bestseller No. 1
XPE Straight Trailer Coupler for 2 Inch Ball Hitch, 2" Channel Width 3500 Lbs Trailer Tongue Coupler
  • Easy To Operate: Press The Valve Lock At The Bottom Of Our Valve And Pull It Upwards, Use Our Trailer Coupler To Attach The Trailer Ball, Then Press Our Valve Downwards Until Our Valve Latch Is Locked
  • Adapted Size: XPE Trailer Coupler Is Suitable For 2 Inch Trailer Hitch Ball , 2 Inch Wide Trailer Channel Is Suitable For Most Models, And Can Carry A Load Capacity Of 3,500 Lbs!
  • Sturdy And Durable: The Surface Of The Trailer Hitch Receiver Adopts Galvanized Technology, Which Is Easier To Drive On Snowy, Rainy, Dirt Roads, And Has Strong Rust And Corrosion Resistance! You Don'T Need To Replace It Often!
  • Wide Range Of Uses: XPE Trailer Coupler Is Suitable For Towing Motorhomes, Boats, Campers. Great Workmanship, Such A Useful Tool, You'Ll Need It.
  • Rigorously Tested: Manufactured To Original Factory Specifications. The Establishment Complies With Standard Specifications And Strictly Follows Factory Quality Control. Strict Quality Standards Ensure Good Quality, Powerful Functions And Safe Use.
Bestseller No. 2
VEKINSE Straight Tongue (Zinc) Trailer Coupler with Hardware, Easy Remove Sticker and Instruction fit for 2" Channel, 2" Hitch Ball, 3,500 lbs, Silver
  • ✅PRECISE FIT FOR SECURE TOWING: The VEKINSE Straight Tongue (Zinc) Trailer Coupler is designed to fit 2-inch wide straight trailer tongues and 2-inch trailer balls. With a load capacity of 3,500 lbs, it ensures a precise fit for secure and reliable towing.
  • ✅EASY-LOCK LATCHING SYSTEM: The easy-lock latching system of this trailer coupler provides simple and hassle-free operation. It allows for quick and easy coupling, saving you time and effort when hitching your trailer.
  • ✅ENHANCED SECURITY FEATURES: This trailer coupler features holes that accept a safety pin or coupler lock, providing enhanced security for your trailer. You can have peace of mind knowing that your trailer is securely coupled and protected from theft or accidental uncoupling.
  • ✅DURABLE ZINC FINISH: Constructed from thick and durable die-cut steel, this trailer coupler is finished with a corrosion-resistant zinc coating. The zinc finish adds durability and longevity, protecting the coupler from rust and corrosion, even in harsh outdoor conditions.
  • ✅VEKINSE - YOUR TRUSTED TRAILER ACCESSORIES PROVIDER: VEKINSE specializes in the production of high-quality trailer accessories. With a commitment to customer satisfaction, innovation, and value, VEKINSE delivers exceptional products that meet the needs of trailer owners. Trust VEKINSE for reliable and dependable trailer couplers.
Bestseller No. 3
Straight Trailer Coupler 2" Ball 2" Channel Width 3500 LBSTrailer Tongue Coupler
  • Fits 2" wide straight trailer tongues and 2" trailer balls,3500 LBS load capacity.
  • Easy-lock latching system for simple operation.
  • Features holes to accept a safety pin or coupler lock.
  • Zinc finish on thick durable die-cut steel for rust and corrosion resistance.
  • NBJINGYI specializes in the production of trailer accessories. It has a group of professional and advanced production equipment and technical personnel who can provide customers with high-quality products at reasonable prices.
Bestseller No. 4
CURT 25100 Straight Tongue Trailer Coupler for 3-Inch Channel, 2-In Hitch Ball, 5,000 lbs
  • PRECISE FIT. This trailer coupler is designed to mount onto a 3-inch wide trailer tongue beam and couple to any standard 2-inch diameter trailer ball
  • EASILY ADJUSTABLE. Equipped with a posi-lock spring and adjustable nut on the inside, this trailer hitch coupler can easily be adjusted to ensure a snug fit on the trailer ball
  • SECURE COUPLING. The posi-lock latch mechanism of this trailer tongue coupler accepts a safety pin or coupler lock for enhanced security
  • HIGH-STRENGTH. Constructed from punched, die-cut steel, this trailer ball coupler is rated as a class 3 trailer coupler and has a capacity of 5,000 lbs. gross trailer weight and 700 lbs. tongue weight
  • CORROSION-RESISTANT. To easily outlast the elements, including rain, snow, dirt, road grime and more, this straight tongue trailer coupler is finished in a durable zinc plating and makes a great boat trailer coupler
Bestseller No. 5
Demco 14040-81 EZ-Latch 2-5/16" 21K GVWR Channel-Mount Cast Coupler - Bolt-On w/Composite Handle
  • Demco’s exclusive EZ Latch coupler design automatically latches when dropped onto a hitch ball
  • All Demco EZ Latch couplers exceed all required SAE J684 safety standards without the use of a safety pin
  • Never forget to latch your coupler again, let our EZ Latch system bring you peace of mind when hooking up your next trailer
  • The EZ Latch System is a maintenance-free system, no grease or adjustments needed
Bestseller No. 6
CURT 25330 Channel-Mount Adjustable Trailer Coupler, 2-5/16-Inch Hitch Ball, 14,000 lbs , Black
  • EASILY ADJUSTABLE. Designed to mount onto a vertical channel bracket, this trailer hitch coupler can easily be adjusted up or down to ensure level towing across your vehicle and trailer (CURT channels #48610 and #48650 recommended, sold separately)
  • PRECISE FIT. This trailer coupler can be mounted on a wide variety of heavy-duty trailers and couple to any standard 2-5/16-inch diameter trailer ball
  • EASY OPERATION. Equipped with an easy-lock latch mechanism, this trailer hitch coupler is quick and simple to operate and offers a snug fit on the trailer ball
  • HIGH-STRENGTH. Constructed from heavy-duty cast steel, this trailer ball coupler has a capacity of 14,000 lbs. gross trailer weight and 2,100 lbs. tongue weight
  • CORROSION-RESISTANT. To easily outlast the elements, including rain, snow, dirt, road grime and more, this adjustable trailer coupler is finished in a durable black powder coat
Bestseller No. 7
METOWARE Straight Trailer Coupler for 3" Channel, 2" Ball Trailer Tongue Coupler 3,500LBS
  • EASY ADJUSTABLE:Equipped with a posi-lock spring and adjustable nut on the inside,This trailer hitch coupler is easy to adjust for a better fit on the trailer ball.
  • APPLICABLE MODELS:Suitable for 3" wide straight trailer tongue and 2" trailer ball,capable of withstanding 3500 pounds of load force.
  • CORROSION RESISTANT:This straight-tongue trailer coupler features a durable galvanized finish that is easier to drive on rain, snow, and dirt roads for greater corrosion resistance.
  • SAFE AND SOLID:Trailer tongue coupler latching mechanism accept a safety pin or coupler lock for added security.
  • SATISFACTION GUARANTEE: METOWARE provides return and replacement service& life-time free customer service on all METOWARE brand cars products.
SaleBestseller No. 8
CURT 25194 Posi-Lock Coupler Replacement Latch for 2-Inch Trailer Hitch Ball
  • Replaces coupler latch in CURT posi-lock couplers for 2-inch trailer balls (coupler sold separately)
  • Fits couplers with 2-inch, 2-1/2-inch or 3-inch channel widths (trailer tongue width)
  • Spring and nut posi-lock mechanism allows for easy adjustment
  • Features holes to accept a safety pin or coupler lock
  • Constructed from high-strength steel and protected by a durable zinc-plated finish
SaleBestseller No. 9
CURT 25153 Straight Tongue Trailer Coupler for 2-Inch Channel, 2-in Hitch Ball, 3,500 lbs, CLEAR ZINC
  • PRECISE FIT. This trailer coupler is designed to mount onto a 2-inch wide trailer tongue beam and couple to any standard 2-inch diameter trailer ball
  • EASILY ADJUSTABLE. Equipped with a posi-lock spring and adjustable nut on the inside, this trailer hitch coupler can easily be adjusted to ensure a snug fit on the trailer ball
  • SECURE COUPLING. The posi-lock latch mechanism of this trailer tongue coupler accepts a safety pin or coupler lock for enhanced security
  • HIGH-STRENGTH. Constructed from punched, die-cut steel, this trailer ball coupler is rated as a class 2 trailer coupler and has a capacity of 3,500 lbs. gross trailer weight and 500 lbs. tongue weight
  • CORROSION-RESISTANT. To easily outlast the elements, including rain, snow, dirt, road grime and more, this straight tongue trailer coupler is finished in a durable zinc plating and makes a great boat trailer coupler
Bestseller No. 10
Jack Boss Trailer Coupler Straight Tongue for 2 Inch Channel, 2 Inch Hitch Ball, 3500 LBS
  • Specification: Designed to mount onto a 2 inch wide trailer tongue beam and couple to any standard 2 inch diameter trailer ball.
  • Corrosion Resistance: Treated with zinc for rust and corrosion resistance.
  • High Strength: Made of perforated die cut steel with capacity of 3500 LBS.
  • Secure Coupling: Equipped with latch locking system and can be easily adjusted to ensure a comfortable fit on the trailer ball.
  • After Sale Without Worry: If you have any questions, please feel free to contact us in time, we will try our best to solve your problems.

Last update on 2024-03-13 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

 


Leave a Comment

Share to...