Tire Belt Separation – 2021-2022 Heartland Cyclone, Fuel, Gravity, & Warrior

SEOCONTENT-START

IMPORTANT SAFETY RECALL «OWNER» «STREET» «CITY», «STATE» «ZIP_CODE» This notice applies to your vehicle: «WARRANTY ID» Dear «OWNER»: This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Heartland RV (Heartland) has decided that a defect which relates to motor vehicle safety exists on certain 2021-2022 Cyclone, 2021-2022 Fuel, 2021-2022 Gravity, & 2021-2022 Road Warrior Fifth Wheels. We apologize for any inconvenience this action may cause you, however your safety and continued satisfaction are of the utmost importance to us. On certain 2021-2022 Cyclone, 2021-2022 Fuel, 2021-2022 Gravity, and 2021-2022 Road Warrior Fifth Wheels; the Sailun ST235/80R16 and ST235/85R16 tires with a DOT date range identified by factory code 1YJ and the last four digits of the DOT code as: 2020-4120 may have a design that could contribute to a tread belt separation or tread delamination. This could cause the tires to delaminate and /or lose tread. This could lead to an increased risk of crash or personal injury. Heartland will have an authorized Sailun Tire dealer or service center replace the tires. This defect will be corrected at no expense to you, the owner. All Reimbursements will be covered by Sailun Tire America. At your earliest convenience, Please contact your local Sailun Tire dealer or contact Sailun Tire directly at 1-844-281-9696 to set up an appointment to have this inspected and if needed corrected immediately, this service will be performed free of charge. You will need the following information for the phone call: • VIN of your Fifth Wheel • Name, Address, and Phone Number If you have questions concerning this recall or if you need any assistance please contact the Warranty/Service Department by email at ‘warranty@heartlandrvs.com’, or by phone at 877-262-8032. If you had appropriate repairs completed prior to receipt of this recall notice, and if you incurred any direct cost in connection with obtaining such repair, you may be eligible to receive reimbursement from Heartland by contacting the Heartland Warranty/Service Department. If after contacting Heartland Customer Service you are still not satisfied we have done our best to remedy this situation, you may also submit a written complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590. You may call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153; or go to http://www.safercar.gov.) Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Thank you for your attention and cooperation in this matter. Sincerely, Heartland RV Service Department cc: National Highway Traffic Safety Administration (NHTSA) Reason for this recall What we need you to do RECREATIONAL VEHICLE SAFETY RECALL NOTICE Safety Recall: 22v018 Date: What we will do

**************************************************************************************************************

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-018 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Heartland Recreational Vehicles, LLC Submission Date : JAN 21, 2022 NHTSA Recall No. : 22V-018 Manufacturer Recall No. : TBD Manufacturer Information : Manufacturer Name : Heartland Recreational Vehicles, LLC Address : 1001 All Pro Drive Elkhart IN 46514 Company phone : 8772628032 Population : Number of potentially involved : 2,363 Estimated percentage with defect : 50 % Vehicle Information : Vehicle 1 : 2021-2022 Heartland Cyclone Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : The population was determined by when recalled tires were shipped to the plants to when it was discovered and tire usage was stopped. Production Dates : JUN 01, 2020 – NOV 16, 2021 VIN Range 1 : Begin : 5SFCG4637ME441079 End : 5SFCG4539NE492702 ✔ Not sequential Vehicle 2 : 2021-2022 Heartland Fuel Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : Population was determined by when recalled tires were shipped to the plants to when it was discovered and tire usage was stopped. Production Dates : JUN 03, 2020 – NOV 05, 2021 VIN Range 1 : Begin : 5SFCG4425ME441835 End : 5SFCG4421NE492928 ✔ Not sequential Part 573 Safety Recall Report 22V-018 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2021-2022 Heartland Gravity Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : Population was determined by when recalled tires were shipped to the plants to when it was discovered and tire usage was stopped. Production Dates : JUN 01, 2020 – NOV 09, 2021 VIN Range 1 : Begin : 5SFCG4223ME441075 End : 5SFCG4122NE493137 ✔ Not sequential Vehicle 4 : 2021-2022 Heartland Road Warrior Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : The population was determined by when recalled tires were shipped to the plants to when it was discovered and tire usage was stopped. Production Dates : JUN 11, 2020 – NOV 16, 2021 VIN Range 1 : Begin : 5SFCG453XME442700 End : 5SFCG4637NE493152 ✔ Not sequential Description of Defect : Description of the Defect : The Sailun ST tires associated with this recall have a design change that could contribute to a tread belt separation or tread delamination. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : The Sailun tires associated with this recall could delaminate or lose tread. This could lead to an increased risk of crash and personal injury. Description of the Cause : Tires manufactured at Sailun’s Vietnam plant may have a manufacturing defect that could cause the tire to delaminate. Identification of Any Warning that can Occur : Sailun ST235/80R16 and ST235/85R16 tires with a DOT date range identified by factory code 1YJ and the last four digits of the DOT code as 2020-4120. Involved Components : Part 573 Safety Recall Report 22V-018 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Sailun Tires Component Description : ST235/80R16 and ST 23585R16 Tires with DOT factory code 1YJ and DOT date cod of 2020-4120 Component Part Number : DOT factory code 1YJ and DOT date cod of 2020-4120 Supplier Identification : Component Manufacturer Name : Sailun Tires America Address : 4300 TBC Way Palm Beach Gardens Florida 33410-4248 Country : United States Chronology : 1/4 – received letter recall Letter from Tredit. 1/6 called tredit for help on scope. 1/12 received a call back from tredit. 1/13 received a scope of possible tire shipments from tredit. 1/14 working on scope for vin for recall. 1/18 sent safety committee email. Description of Remedy : Description of Remedy Program : The remedy will be to inspect your tires for a DOT date range identified by factory code 1YJ and the last four digits of the DOT code as 2020-4120. If you own any of the above-listed tires please visit the closest Sailun Tire dealer or call Sailun at 1-844-281-9696. The Tires will be replaced at no cost to the owner. All reimbursements will be covered by Sailun Tire America. How Remedy Component Differs from Recalled Component : The remedy component would have the affected tires to be replaced with the same or substantially similar brand at no cost. The remedy component would have the affected tires to be replaced. Part 573 Safety Recall Report 22V-018 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Identify How/When Recall Condition was Corrected in Production : Once notified by the supplier, we took any affected tire out of production. Recall Schedule : Description of Recall Schedule : Heartland will begin notifying owners/dealers once letters are approved Planned Dealer Notification Date : MAR 18, 2022 – MAR 18, 2022 Planned Owner Notification Date : MAR 18, 2022 – MAR 18, 2022 * NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-018 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Heartland Recreational Vehicles, LLC Submission Date : JAN 20, 2022 NHTSA Recall No. : 22V-018 Manufacturer Recall No. : TBD Manufacturer Information : Manufacturer Name : Heartland Recreational Vehicles, LLC Address : 1001 All Pro Drive Elkhart IN 46514 Company phone : 8772628032 Population : Number of potentially involved : 2,363 Estimated percentage with defect : 50 % Vehicle Information : Vehicle 1 : 2021-2022 Heartland Cyclone Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : The population was determined by when recalled tires were shipped to the plants to when it was discovered and tire usage was stopped. Production Dates : JUN 01, 2020 – NOV 16, 2021 VIN Range 1 : Begin : 5SFCG4637ME441079 End : 5SFCG4539NE492702 ✔ Not sequential Vehicle 2 : 2021-2022 Heartland Fuel Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : Population was determined by when recalled tires were shipped to the plants to when it was discovered and tire usage was stopped. Production Dates : JUN 03, 2020 – NOV 05, 2021 VIN Range 1 : Begin : 5SFCG4425ME441835 End : 5SFCG4421NE492928 ✔ Not sequential Part 573 Safety Recall Report 22V-018 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2021-2022 Heartland Gravity Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : Population was determined by when recalled tires were shipped to the plants to when it was discovered and tire usage was stopped. Production Dates : JUN 01, 2020 – NOV 09, 2021 VIN Range 1 : Begin : 5SFCG4223ME441075 End : 5SFCG4122NE493137 ✔ Not sequential Vehicle 4 : 2021-2022 Heartland Road Warrior Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : The population was determined by when recalled tires were shipped to the plants to when it was discovered and tire usage was stopped. Production Dates : JUN 11, 2020 – NOV 16, 2021 VIN Range 1 : Begin : 5SFCG453XME442700 End : 5SFCG4637NE493152 ✔ Not sequential Description of Defect : Description of the Defect : The Sailun ST tires associated with this recall have a design change that could contribute to a tread belt separation or tread delamination. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : The Sailun tires associated with this recall could delaminate or lose tread. This could lead to an increased risk of crash and personal injury. Description of the Cause : Tires manufactured at Sailun’s Vietnam plant may have a manufacturing defect that could cause the tire to delaminate. Identification of Any Warning that can Occur : Sailun ST235/80R16 and ST235/85R16 tires with a DOT date range identified by factory code 1YJ and the last four digits of the DOT code as 2020-4120. Involved Components : Part 573 Safety Recall Report 22V-018 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Sailun Tires Component Description : ST235/80R16 and ST 23585R16 Tires with DOT factory code 1YJ and DOT date cod of 2020-4120 Component Part Number : DOT factory code 1YJ and DOT date cod of 2020-4120 Supplier Identification : Component Manufacturer Name : Sailun Tires America Address : 4300 TBC Way Palm Beach Gardens Florida 33410-4248 Country : United States Chronology : 1/4 – received letter recall Letter from Tredit. 1/6 called tredit for help on scope. 1/12 received a call back from tredit. 1/13 received a scope of possible tire shipments from tredit. 1/14 working on scope for vin for recall. 1/18 sent safety committee email. Description of Remedy : Description of Remedy Program : The remedy will be to inspect your tires for a DOT date range identified by factory code 1YJ and the last four digits of the DOT code as 2020-4120. If you own any of the above-listed tires please visit the closest Sailun Tire dealer or call Sailun at 1-844-281-9696. The Tires will be replaced at no cost to the owner. All reimbursements will be covered by Heartland’s general reimbursement plan. How Remedy Component Differs from Recalled Component : The remedy component would have the affected tires to be replaced with the same or substantially similar brand at no cost. Identify How/When Recall Condition was Corrected in Production : Once notified by the supplier, we took any affected tire out of production. Part 573 Safety Recall Report 22V-018 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : Heartland will begin notifying owners/dealers once letters are approved Planned Dealer Notification Date : MAR 18, 2022 – MAR 18, 2022 Planned Owner Notification Date : MAR 18, 2022 – MAR 18, 2022 * NR – Not Reported

**************************************************************************************************************

SEOCONTENT-END