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December 20, 2021 NHTSA CAMPAIGN NUMBER: 21V994000
Incorrect Tire Information on Labels/FMVSS 120
Incorrect tire information can allow for incorrect replacement tires, which can affect towing, increasing the risk of a crash.
NHTSA Campaign Number: 21V994
Manufacturer Heartland Recreational Vehicles, LLC
Components EQUIPMENT
Potential Number of Units Affected 41
Summary
Heartland Recreation Vehicles, LLC (Heartland) is recalling certain 2022 Sundance travel trailers. The Federal and Certification labels may indicate incorrect tire information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, “Wheel and Rims-Other Than Passenger Cars.”
Remedy
Heartland will mail replacement certification labels to owners, free of charge. Owner notification letters were mailed February 9, 2022. Owners may contact Heartland customer service at 1-877-262-8032. Heartland’s number for this recall is RC000156.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
21v994
V.I.N. TAG REPLACEMENT INSTRUCTIONS
99.01.63
IMPORTANT: DO NOT APPLY NEW LABELS OVER THE EXISTING LABELS.
1. Locate sections 1, 2 and 4 on the driver’s side of your unit, typically just above the baggage door. Remove sections 1, 2 and 4 from your sidewall using a plastic scraping tool being careful not to scratch your unit. You may use isopropanol alcohol to assist with adhesion removal if needed.
2. Locate sections 1, 2 and 4 in the new set you received in the mail, remove from backer and carefully place on side wall in the order you removed them.
3. Locate section 3 in the door jamb closest to the hinge of the entrance door. Remove section 3 from your door jamb using a plastic scraping tool, being careful not to scratch your unit. You may use isopropanol alcohol to assist with adhesion removal.
4. Remove section 3 from the backer and place on the inside of the door jamb.
Chronology :
11/29 – Engineering noted a discrepancy of tire sizes during an audit of our fed tags.
12/1- ran reports and researched scope.
12/6 – found 3 brands and models that listed the incorrect tire sizes.
12/15 – sent to safety committee.
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
HEARTLAND | SUNDANCE | 2022 |
7 Associated Documents
Recall Acknowledgement
RCAK-21V994-5303.pdf 645.764KB
Recall 573 Report – Amendment 1
RCLRPT-21V994-7107.PDF 215.191KB
Noncompliance Notice 573 Report
RCLRPT-21V994-7966.PDF 215.19KB
Remedy Instructions and TSB
RCRIT-21V994-4357.pdf 1010.461KB
Recall Quarterly Report #1, 2022-1
RCLQRT-21V994-9813.PDF 211.148KB
Recall Quarterly Report #2, 2022-2
RCLQRT-21V994-7263.PDF 211.243KB
Recall Quarterly Report #3, 2022-3
RCLQRT-21V994-3273.PDF 211.328KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V994&docType=RCL
- Set of 4 New Premium Radial Trailer Tires 225/75R15 10PR, Brand: FREE COUNTRY
- Full cap ply ( nylon overlay cross entire tread area), significant upgrade from most other products on the market have nylon strips on shoulder area only, add the critical safety feature!
- Featured "Scuff Guard" ring on tire wall for better tire side protection
- 8 mm deep tread depth vs 5.6 mm of other cheap competitors, durable and longer mileage life
- Heavy duty 10 ply rated, load range E. Steel belted, speed rating M----up to 81mph.
- Tire Size: 205/75D15 Load Range: C
- Tire Weight Rating: 1820 Lbs. Max. Pressure: 50 PSI
- Bolt Configuration: 5 Lug 4.5" Center - See diagram for fitment
- Top Quality Tire - 2 year limited warranty with free roadside assistance
- Reinforced square shoulder tread for optimum road contact, with variable tread pitch for reduced road noise
- Tire Size: 175/80D13 Load Range: C
- Tire Weight Rating: 1360 Lbs. Max. Pressure: 50 PSI
- Bolt Configuration: 5 Lug 4.5" Center - See diagram for fitment
- Top Quality Tire - 2 year limited warranty with free roadside assistance
- Reinforced square shoulder tread for optimum road contact, with variable tread pitch for reduced road noise
- 2 new premium full nylon cap ply 8PR ST205/75R15 Radial trailer tires, brand: FREE COUNTRY
- Full nylon cap ply ( nylon overlay cross entire tread area), significant upgrade from most other products on the market have nylon strips on shoulder area only, add the critical safety feature!
- Featured "Scuff Guard" ring on tire wall for better tire side protection
- 8 mm deep tread depth vs 5.6 mm of other cheap competitors, durable and longer mileage life
- Steel belted 8 ply rated, load range D, Speed rating M---up to 81mph,
- Tire Size: ST205/75R15 205/75R15 205 75R15, Max Capacity: 2150 pounds; Maximum PSI: 65; Rim Diameter: 15"; Rim Width: 5.5" ;Load Range: D= 8 Ply Construction
- This Radial ply tire is constructed with double steel belts and double polyester cords for increased durability,and shoulder design provides better heat dissipation resulting in longer tread life and even wear
- Nylon cap ply ( A protective layer of nylon is wrapped around entire tread area), to help prevent tread separation.
- This tire uses radial construction,Created specifically for trailers - not intended for use on other vehicles.
- Rim(s) NOT included !Refer to your existing tire sidewall and/or trailer owner's manual to determine the appropriate tire size and load capacity for your application.
- Tire only, Rim not included
- Improved tread wear
- Greater heat resistance
- Increased durability
- Fit Type: Vehicle Specific
- Tire Size: 175/80D13 Load Range: C
- Tire Weight Rating: 1360 Lbs. Max. Pressure: 50 PSI
- Bolt Configuration: 5 Lug 4.5" Center - See diagram for fitment
- Top Quality Tire - 2 year limited warranty with free roadside assistance
- Reinforced square shoulder tread for optimum road contact, with variable tread pitch for reduced road noise
- Tire Size: ST175/80D13; Ply Rated: 6; Load Range: C
- Speed Range: J; Max Load: 1360 LBS
- Overall Diameter OD : 24“ ; Section Width SW: 177mm
- Aspect Ratio: 80mm ; Rim Dameter: 13“
- Tread Depth: 6.5mm
Last update on 2024-04-12 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
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21v994 V.I.N. TAG REPLACEMENT INSTRUCTIONS 99.01.63 Section 1 – Capacity Section 3- Cargo capacities Section 2- Tire information Section 4 – Federal ID The V.I.N. tag is broken into four sections. You will need to replace all four sections. IMPORTANT: DO NOT APPLY NEW LABELS OVER THE EXISTING LABELS. 1. Locate sections 1, 2 and 4 on the driver’s side of your unit, typically just above the baggage door. Remove sections 1, 2 and 4 from your sidewall using a plastic scraping tool being careful not to scratch your unit. You may use isopropanol alcohol to assist with adhesion removal if needed. 2. Locate sections 1, 2 and 4 in the new set you received in the mail, remove from backer and carefully place on side wall in the order you removed them. 3. Locate section 3 in the door jamb closest to the hinge of the entrance door. Remove section 3 from your door jamb using a plastic scraping tool, being careful not to scratch your unit. You may use isopropanol alcohol to assist with adhesion removal. 4. Remove section 3 from the backer and place on the inside of the door jamb. 21v994 V.I.N. TAG REPLACEMENT INSTRUCTIONS 99.01.63 Section 3 – Cargo capacities applied to the inside of the door jamb. 21v994 V.I.N. TAG REPLACEMENT INSTRUCTIONS 99.01.63 Section 4 – Federal ID Section 1 – Capacity Section 2- Tire information 21v994 V.I.N. TAG REPLACEMENT INSTRUCTIONS 99.01.63 Section 4 – Federal ID Section – 1 capacity Section 2 – Tire information
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-994 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Heartland Recreational Vehicles, LLC Submission Date : DEC 20, 2021 NHTSA Recall No. : 21V-994 Manufacturer Recall No. : TBD Manufacturer Information : Manufacturer Name : Heartland Recreational Vehicles, LLC Address : 1001 All Pro Drive Elkhart IN 46514 Company phone : 8772628032 Population : Number of potentially involved : 41 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Heartland Sundance Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : The Federal certification tire placard does not have the correct tire size listed. Production Dates : AUG 12, 2021 – NOV 10, 2021 VIN Range 1 : Begin : 5SFSB3023NE481827 End : 5SFSB3020NE493188 ✔ Not sequential Description of Noncompliance : Description of the Noncompliance : Travel Trailers do not conform to 49 CFR Part 567 – Certification and Federal Motor Vehicle Safety Standard 120, Tire Selection and Rims for Motor Vehicles Other Than Passenger Cars. FMVSS 1 : 120 – Wheels and rims- other than passenger cars FMVSS 2 : NR Description of the Safety Risk : The owner would not know the correct tire for replacement if the need would arise. This could lead to the incorrect tire and or rim being substituted. This could lead to an increase chance of towing issues and a crash or personal injury. Description of the Cause : The tire placard and fed tags were printed with ST225/75R15E tires and actually had ST205/75R14D tires installed Part 573 Safety Recall Report 21V-994 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : N/A Involved Components : Component Name 1 : Tire Placard Component Description : Tire and Rim information placard Component Part Number : na Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : 11/29 – Engineering noted a discrepancy of tire sizes during an audit of our fed tags. 12/1- ran reports and researched scope. 12/6 – found 3 brands and models that listed the incorrect tire sizes. 12/15 – sent to safety committee. Description of Remedy : Description of Remedy Program : The manufacture will send out replacement certification labels. This will be corrected at no expense to the owner. All reimbursements will be covered by Heartland’s general reimbursement plan. How Remedy Component Differs from Recalled Component : The tire size listed will be corrected on the new certification labels. The correct tire size will be labeled as ST205/75R14D. Part 573 Safety Recall Report 21V-994 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Identify How/When Recall Condition was Corrected in Production : We corrected the tire sizing in the system so the VIN tags and tire placard will print properly. This was corrected as soon as the audit discovered the discrepancy. Recall Schedule : Description of Recall Schedule : The mailing will begin once approval is received Planned Dealer Notification Date : FEB 13, 2022 – FEB 13, 2022 Planned Owner Notification Date : FEB 13, 2022 – FEB 13, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-994 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Heartland Recreational Vehicles, LLC Submission Date : DEC 29, 2021 NHTSA Recall No. : 21V-994 Manufacturer Recall No. : RC000156 Manufacturer Information : Manufacturer Name : Heartland Recreational Vehicles, LLC Address : 1001 All Pro Drive Elkhart IN 46514 Company phone : 8772628032 Population : Number of potentially involved : 41 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Heartland Sundance Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : The Federal certification tire placard does not have the correct tire size listed. Production Dates : AUG 12, 2021 – NOV 10, 2021 VIN Range 1 : Begin : 5SFSB3023NE481827 End : 5SFSB3020NE493188 ✔ Not sequential Description of Noncompliance : Description of the Noncompliance : Travel Trailers do not conform to 49 CFR Part 567 – Certification and Federal Motor Vehicle Safety Standard 120, Tire Selection and Rims for Motor Vehicles Other Than Passenger Cars. FMVSS 1 : 120 – Wheels and rims- other than passenger cars FMVSS 2 : NR Description of the Safety Risk : The owner would not know the correct tire for replacement if the need would arise. This could lead to the incorrect tire and or rim being substituted. This could lead to an increase chance of towing issues and a crash or personal injury. Description of the Cause : The tire placard and fed tags were printed with ST225/75R15E tires and actually had ST205/75R14D tires installed Part 573 Safety Recall Report 21V-994 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : N/A Involved Components : Component Name 1 : Tire Placard Component Description : Tire and Rim information placard Component Part Number : na Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : 11/29 – Engineering noted a discrepancy of tire sizes during an audit of our fed tags. 12/1- ran reports and researched scope. 12/6 – found 3 brands and models that listed the incorrect tire sizes. 12/15 – sent to safety committee. Description of Remedy : Description of Remedy Program : The manufacture will send out replacement certification labels. This will be corrected at no expense to the owner. All reimbursements will be covered by Heartland’s general reimbursement plan. How Remedy Component Differs from Recalled Component : The tire size listed will be corrected on the new certification labels. The correct tire size will be labeled as ST205/75R14D. Part 573 Safety Recall Report 21V-994 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Identify How/When Recall Condition was Corrected in Production : We corrected the tire sizing in the system so the VIN tags and tire placard will print properly. This was corrected as soon as the audit discovered the discrepancy. Recall Schedule : Description of Recall Schedule : The mailing will begin once approval is received Planned Dealer Notification Date : FEB 13, 2022 – FEB 13, 2022 Planned Owner Notification Date : FEB 13, 2022 – FEB 13, 2022 * NR – Not Reported
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