Frame Attachment Welds May Fracture – 2019-2020 STE Wurl Turner Trailers

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December 10, 2021 NHTSA CAMPAIGN NUMBER: 21V959000

Frame Attachment Welds May Fracture

Frame separation from the chassis can increase the risk of a crash.

 

NHTSA Campaign Number: 21V959

Manufacturer Stainless Tank and Equipment Co., LLC

Components STRUCTURE

Potential Number of Units Affected 87

 

Summary

Stainless Tank and Equipment Co., LLC (STE) is recalling certain 2019-2020 Wurl Turner trailers. The attachment welds on the bottom of the chassis may develop stress fractures, which could result in frame separation.

 

Remedy

STE Service Centers will replace the front frame structure, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact STE customer service at 1-608-368-9663.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

 

What is the reason for this notice?

Stainless Tank and Equipment Co., LLC. (STE) has determined that a potential defect relating to motor vehicle safety exists in certain 2019-2020 model year Trailers. Only a small fraction STE trailers are affected as identified below in Table 1.

 

The potential defect in these vehicles could result in a separation of the upper coupler. Specifically, in some vehicles, the front coupler frame may exhibit cracking. If the cracking is not identified during routine inspections and left to propagate, separation of the upper coupler from the trailer is a possibility. Separation of the trailer from the prime mover may lead to serious injury or fatality to you or others in or around the vehicle. No separations have occurred to date.

 

What should you do?

  1. The units identified below must be removed from service immediately. Removal of the upper coupler is necessary for inspection and to ensure that the units can be moved safely to an approved service center for remedy. Refer to Technical Service Bulletin TSB.007 for inspection process, condition assessment, and temporary repair instruction.

 

  1. Schedule an appointment with an approved service center for application of the remedy. The remedy parts needed to conduct the recall will be issued to an approved service center for installation. The repair will be made at no charge for vehicles scheduled with and delivered to an approved service center on or before December 1, 2022.

 

Who are the approved service centers?

Stainless Tank and Equipment Co., LLC.
801 Fourth Street
Beloit, Wisconsin 53511
Phone: 1 (608) 313-8039

Siouxland Trailer Sales
3535 East 28th Street
Sioux City, IA 51105
Phone: 1 (800) 274-2364

 

What does the remedy consist of?

The trailer’s front frame will be removed and replaced with new parts. The scheduled repair is estimated to take approximately 3 business days to complete.

 

Who to contact if you experience problems?

If you believe that the approved service centers have failed or are unable to remedy the defect in your vehicle, without charge, within 60 days from the date you first contact the approved service center for a repair appointment you may submit a complaint to:

Administrator
National Highway Traffic Safety Administration
1200 New Jersey Ave. SE.
Washington, DC 20590

Alternatively, you may call the toll-free Vehicle Safety Hotline at 1-888-327-4236
(TTY: 1-800-424-9153); or go to http://www.safercar.gov

 


Chronology :

11/15/2021 Customer’s Dealer observed deflection of chassis and inquired whether this was known.

11/18/2021 Manufacturer’s Engineering Department requests exploratory investigation.

11/23/2021 Dealer’s service center investigated bottom of trailer chassis. Cracks observed.

11/24/2021 Photos of bottom inspection shared with manufacturers Engineer.

11/29/2021 Manufacturer’s Engineering Department requests extended investigation.

12/1/2021 Dealer’s service center investigated front of trailer chassis. Cracks and buckling observed. Photos shared with Manufacturer. Manufacturer scheduled onsite inspection of subject trailer and one additional unit of this model type.

12/3/2021 Manufacturer’s Engineer inspected two units front chassis. Both units found to be exhibiting similar degradation.

12/6/2021 Manufacturer’s Executive review deems the degradation to potentially be safety critical. Data compilation and remedy plans are drafted.

12/7/2021 Manufacturer registered for NHTSA Recall Portal access.

12/8/2021 NHTSA grants access to Manufacturer. Manufacturer’s Remedy replacement frame designed.

12/10/2021 Manufacturer submits online voluntary recall.

 


2 Affected Products

Vehicle

MAKE MODEL YEAR
STE WURL TURNER 2019-2020

 


10 Associated Documents

Recall Acknowledgement

RCAK-21V959-3779.pdf 645.723KB

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Defect Notice 573 Report

RCLRPT-21V959-2278.PDF 215.543KB

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Owner Notification Letter(Part 577) – with NHTSA edits

RCONL-21V959-3032.pdf 275.238KB

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Manufacturer Notices(to Dealers,etc)

RCMN-21V959-8373.pdf 194.469KB

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Recall Quarterly Report #1, 2022-1

RCLQRT-21V959-5843.PDF 211.147KB

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Owner Notification Letter(Part 577) with NHTSA edits

RCONL-21V959-3033.pdf 271.977KB

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Recall 573 Report – December 22, 2021

RCLRPT-21V959-8314.PDF 216.254KB

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Recall Quarterly Report #2, 2022-2

RCLQRT-21V959-8537.PDF 211.245KB

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Recall Quarterly Report #3, 2022-3

RCLQRT-21V959-4776.PDF 211.333KB

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Recall Quarterly Report #4, 2022-4

RCLQRT-21V959-5643.PDF 211.438KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V959&docType=RCL

 


 

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