RC000247 External Compartment Door May Separate – 2017 Thor Challenger, Miramar, & Outlaw Motorhomes

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October 29, 2021 NHTSA CAMPAIGN NUMBER: 21V845000

External Compartment Door May Separate

A door skin that separates during transit can become a road hazard, increasing the risk of a crash.

 

NHTSA Campaign Number: 21V845

Manufacturer Thor Motor Coach

Components STRUCTURE

Potential Number of Units Affected 424

 

Summary

Thor Motor Coach (TMC) is recalling certain 2017 Challenger, Miramar, and Outlaw motorhomes. The external compartment outer door skin may separate from the motorhome during transit.

 

Remedy

Dealers will inspect the compartment door skin and replace the door as necessary, free of charge. Owner notification letters were mailed December 28, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC’s number for this recall is RC000247.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 


Thor Motor Coach
Thor Motor Coach

 


Issue:

On certain model year 2017 Challenger, Miramar, and Outlaw motorhomes, the exterior compartment door skin may be separating from the unit due to potential de bonding of glue. If the compartment door skin were to completely separate while the motorhome is in motion, this could lead to property damage and/or crash.

 

Parts Needed:

TMC Recall Kit # 0515323

 

Instructions:

The following procedure is the recommended process established by Mishawaka Sheet Metal on behalf of Patrick Industries in regards to the recall pertaining to baggage doors. After careful research and consideration, the established procedure was decided on based on safety, efficacy and cosmetic appeal.

 

Inspection:

Visually inspect all compartment doors for potential delamination of compartment door skin. If none is present, inspection is complete and repairs are not needed. If delamination is present on one or more doors, continue to repair instructions below.

 

Repair: Wedge, Adhesive, Clamp

In this process, when/if a space of delamination is discovered

1. If needed, remove door(s) experiencing delamination from motorhome.
(Only remove if delamination is in area of door that cannot be repaired while still on motorhome) 2. Apply wedges to the space to create a bigger gap.

3. Apply the (recommended) PARTITE 7315 White Methacrylate Structural Adhesive into the gap and remove the wedges.

4. With even pressure, clamp the affected area for the recommended 12 16 minutes to allow adequate fixture time.

5. Allow affected doors to sit for 24 hours in order to fully cure.

6. Reinstall the doors if they were removed in Step 1.

Note: The adhesive used is very quick setting. Please be cognizant of the time spent working with the product. Purge the mixing tip slightly before each use.

Any questions? Please call (877) 500 1020 or Recalls@tmcrv.com.

 


Component Name Component Description Component Part #: 
DOOR, BAGGAGE, KIT, TDR0099, OUTLAW, 37MD/37RB 2017 Exterior Doors – 37RB 0269515
DOOR, BAGGAGE, KIT, TDR0118, CHALLENGER, 37LX 2017/2017.5 Exterior Doors – 37LX 0276402
DOOR, BAGGAGE, KIT, TDR0126, CHALLENGER, 37GT/37DT 2017 Exterior Doors – 37GT 0277685
DOOR, BAGGAGE, KIT, TDR0131, WHITE, MIRAMAR, 34.1 2017 Exterior Doors – 34.1 0278340
DOOR, BAGGAGE, KIT, TDR0131, CHAMPAGNE, MIRAMAR, 34.1 2017 Exterior Doors – 34.1 0278341
DOOR, BAGGAGE, KIT, TDR0133, CHALLENGER, 37KT 2017 Exterior Doors – 37KT 0279255
DOOR, BAGGAGE, KIT, TDR0136, WHITE, MIRAMAR, 34.3 2017 Exterior Doors – 34.3 0279411
DOOR, BAGGAGE, KIT, TDR0136, CHAMPAGNE, MIRAMAR, 34.3 2017 Exterior Doors – 34.3 0279412
DOOR, BAGGAGE, KIT, TDR0156, CHAMPAGNE, MIRAMAR, 34.2 2017 Exterior Doors – 34.2 0292297
DOOR, BAGGAGE, KIT, TDR0156, WHITE, MIRAMAR, 34.2 2017 Exterior Doors – 34.2 0292298
DOOR, BAGGAGE, KIT, TDR0163, CHALLENGER, 37TB 2017/2017.5 Exterior Doors – 37TB 0300336
DOOR, BAGGAGE, KIT, TDR0166, CHAMPAGNE, MIRAMAR, 33.5 2017 Exterior Doors – 33.5 0303241
DOOR, BAGGAGE, KIT, TDR0166, WHITE, MIRAMAR, 33.5 2017 Exterior Doors – 33.5 0303242
DOOR, BAGGAGE, KIT, TDR0170, OUTLAW, 38RE 2017 Exterior Doors – 38RE 0308055
DOOR, BAGGAGE, KIT, TDR0193, CHALLENGER, 36TL 2017 Exterior Doors – 36TL 0327165
DOOR, BAGGAGE, KIT, TDR0203, WHITE, MIRAMAR, 34.4 2017 Exterior Doors – 34.4 0332545
DOOR, BAGGAGE, KIT, TDR0203, CHAMPAGNE, MIRAMAR, 34.4 2017 Exterior Doors – 34.4 0332546
DOOR, BAGGAGE, KIT, TDR0210, OUTLAW, 38RF 2017 Exterior Doors – 38RF 0335142
DOOR, BAGGAGE, KIT, TDR0215, CHAMPAGNE, MIRAMAR, 35.2 2017 Exterior Doors – 35.2 0338004
DOOR, BAGGAGE, KIT, TDR0215, WHITE, MIRAMAR, 35.2 2017 Exterior Doors – 35.2 0338005
DOOR, BAGGAGE, KIT, TDR0220, OUTLAW, 37BG 2017 Exterior Doors – 37BG 0344304
DOOR, BAGGAGE, KIT, TDR0227, CHALLENGER, 37YT 2017/2017.5 Exterior Doors – 37YT 0357111
DOOR, BAGGAGE, KIT, TDR0240, CHALLENGER, 36TL 2017.5 Exterior Doors – 36TL 0365599
DOOR, BAGGAGE, KIT, TDR0241, CHALLENGER, 37KT 2017.5 Exterior Doors – 37KT 0365600
DOOR, BAGGAGE, KIT, TDR0242, CHALLENGER, 37LX 2017.5 Exterior Doors – 37LX 0365601
DOOR, BAGGAGE, KIT, TDR0243, CHALLENGER, 37TB 2017.5 Exterior Doors – 37TB 0365602
DOOR, BAGGAGE, KIT, TDR0244, CHALLENGER, 37YT 2017.5 Exterior Doors – 37YT 0365603
DOOR, BAGGAGE, KIT, TDR0248, CHAMPAGNE, MIRAMAR, 35.2 2017.5 Exterior Doors – 35.2 0365608
DOOR, BAGGAGE, KIT, TDR0246, CHAMPAGNE, MIRAMAR, 34.2 2017.5 Exterior Doors – 34.2 0365612
DOOR, BAGGAGE, KIT, TDR0245, CHAMPAGNE, MIRAMAR, 34.1 2017.5 Exterior Doors – 34.1 0365614

 


Chronology :

May 2018 to June 2020 – TMC received three separate VOQs from NHTSA regarding customer concerns on compartment doors coming loose. A claims analysis was completed and a significant issue was not determined.

October 12, 2021 – TMC received a new VOQ regarding a compartment door skin that completely separated from a motorhome.

October 15, 2021 – A new claims analysis was conducted and determined that a higher incidence of claims has occurred on model 2017 units produced at Plant 850B from 1/15/2016 to 9/30/2016.

October 22, 2021 – TMC Safety Committee met to discuss analysis findings and determined a recall would be necessary to address potentially affected 2017 units.

 


3 Affected Products

Vehicles

MAKE MODEL YEAR
THOR CHALLENGER 2017
THOR MIRAMAR 2017
THOR OUTLAW 2017

 


12 Associated Documents

Recall 573 Report – Amendment 1

RCLRPT-21V845-8933.PDF 216.224KB

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Recall Acknowledgement

RCAK-21V845-3368.pdf 645.545KB

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Recall 573 Report

RCLRPT-21V845-9406.PDF 216.221KB

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Miscellaneous Document – Involved Component List

RMISC-21V845-3766.pdf 216.132KB

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Recall 573 Report – Amendment 2

RCLRPT-21V845-5383.PDF 216.228KB

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Remedy Instructions and TSB

RCRIT-21V845-4743.pdf 919.338KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-21V845-7032.pdf 37.272KB

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Manufacturer Notices(to Dealers,etc)

RCMN-21V845-7090.pdf 137.748KB

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Recall Quarterly Report #1, 2021-4

RCLQRT-21V845-0004.PDF 211.125KB

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Recall Quarterly Report #2, 2022-1

RCLQRT-21V845-4709.PDF 211.228KB

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Recall Quarterly Report #3, 2022-2

RCLQRT-21V845-6253.PDF 211.312KB

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Recall Quarterly Report #4, 2022-3

RCLQRT-21V845-5644.PDF 211.415KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V845&docType=RCL

 


 

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