2020-2021 Heartland Cyclone & 2019-2021 Road Warrior Toy Hauler Recreational Trailers Transfer Switch Wires May Come Loose

November 1, 2021 NHTSA CAMPAIGN NUMBER: 21V849000

Transfer Switch Wires May Come Loose

Loose wires can cause electrical arcing, increasing the risk of a fire.


NHTSA Campaign Number: 21V849

Manufacturer Heartland Recreational Vehicles, LLC


Potential Number of Units Affected 1,783



Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2020-2021 Heartland Cyclone and 2019-2021 Road Warrior Toy Hauler recreational trailers. The transfer switch wire securement lugs may have been improperly tightened during production, causing the wires to come loose.



Dealers will inspect and tighten the securement lugs, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Heartland customer service at 1-877-262-8032.



Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.


2021 Heartland Cyclone
2021 Heartland Cyclone


21v849 & 2021-668
WC : 99.01.62

Transfer switch Torque Verification

1. Disconnect shore power. Turn battery disconnects to the off position.


3. Once access has been gained to transfer switch, remove cover using a 1/4” socket to loosen set screw.


4. Once cover has been removed from the transfer switch using an in.lbs torque screwdriver /wrench tighten each conductor lug to the specified torque indicated on the inside of the transfer switch cover or in the installation instructions.


5. Torque specs listed on the inside of the transfer switch cover.


Tools Needed

1. Screw gun with number two square bit.
2. 1/4” socket or wrench.
3. IN.LBS torque screwdriver or wrench.
4. 5/32” hex bit.


5 Affected Products




8 Associated Documents

Defect Notice 573 Report

RCLRPT-21V849-9369.PDF 215.592KB



Recall Acknowledgement

RCAK-21V849-4890.pdf 646.013KB



Recall 573 Report – Amendment 1

RCLRPT-21V849-7553.PDF 215.634KB



Recall Quarterly Report #1, 2021-4

RCLQRT-21V849-0187.PDF 211.139KB



Remedy Instructions and TSB

RCRIT-21V849-9011.pdf 590.817KB



Recall Quarterly Report #2, 2022-1

RCLQRT-21V849-1193.PDF 211.245KB



Recall Quarterly Report #3, 2022-2

RCLQRT-21V849-7851.PDF 211.325KB



Recall Quarterly Report #4, 2022-3

RCLQRT-21V849-6300.PDF 211.433KB



Latest Recalls Documents




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Last update on 2022-11-16 / Affiliate links / Images from Amazon Product Advertising API

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