2021-2022 Forest River Salem & Wildwood Fifth Wheel Trailers Incorrect GVWR On Federal Placard

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September 24, 2021 NHTSA CAMPAIGN NUMBER: 21V745000

Incorrect GVWR On Federal Placard

An overloaded pin box can fail, increasing the risk of a crash.

 

NHTSA Campaign Number: 21V745

Manufacturer Forest River, Inc.

Components EQUIPMENT

Potential Number of Units Affected 61

 

Summary

Forest River, Inc. (Forest River) is recalling certain 2021-2022 Salem and Wildwood fifth wheel trailers. The Federal Placard lists a Gross Vehicle Weight Rating (GVWR) that exceeds the load carrying capacity of the pin box, which could result in an overloaded pin box.

 

Remedy

Forest River will mail owners a new Federal Placard, free of charge. Owner notification letters were mailed October 8, 2021. Owners may contact Forest River Customer Service at 1-574-534-3167. Forest River’s number for this recall is 69-1423.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


2022 Forest River Wildwood Fifth Wheel
2022 Forest River Wildwood Fifth Wheel

 


This Notice applies to your vehicle VIN listed above. Dear Forest River Customer:

This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This notice is also sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Forest River – Office of Corporate Compliance has decided that a noncompliance, which relates to the motor vehicle safety, exists in certain

2021-2022 Salem and Wildwood Fifth Wheel recreational vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 567, “Certification”. Additionally this non-compliance fails to meet the requirements of Canadian Motor Vehicle Safety Regulations; Part 567 “Certification”. This is to inform you that your vehicle may be non-compliant with the requirements of the Motor Vehicle Safety Regulations and that the non-compliance could affect the safety of a person.

 

WHAT IS THE DEFECT/NONCOMPLIANCE? 

The Gross Vehicle Weight Rating (“GVWR”) listed on the Federal Placard exceeds the load rating of the pin box.

 

EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.

A user may overload the pin box, which may fail, potentially leading to a crash.

 

WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?

The remedy for this recall is included with this notification.  Forest River has notified dealerships of this recall and have provided them with remedy instructions to install these Federal Placards if you are uncomfortable installing them yourself. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.

 

WHAT SHOULD YOU DO?

Federal Placard Installation:

  • The labels are located on the road side of the unit, low on the sidewall or on the upper deck on the same side and on the entry door;
  • Wipe off the labels with isopropyl alcohol;
  • Match the labels and carefully place the new labels directly on top of the old labels

 

If you are not comfortable with installing these labels:

Please contact your dealer immediately and request a service appointment to schedule the free remedy.  The vehicle Owner is responsible for arranging to have the work completed.  Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership.  It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy.

You may also visit www.forestriverinc.com for dealer locations.

 

HOW LONG WILL THE REMEDY PROCESS TAKE?

The estimated time of repair is .10 hours.  However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.

 

WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?

If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.

Please send the service invoice to the following address:

Salem/Wildwood
Forest River, Inc.
Attn: WARRANTY MANAGER
1803 Century Dr
Goshen, IN 46528

 


Chronology :

On September 22, 2021, Forest River’s Office of Corporate Compliance was notified by Forest River Engineering that during the initial data entry, the GVWR was not de-rated to meet the pin box rating. This condition allows for a GVWR to exceed the vehicles pin box. In order to remedy this, the GVWR is now de-rated, removing some Cargo Carrying Capacity.

On September 24, 2021 Forest River’s Corporate Recall Committee voted to recall.

 


4 Affected Products

Vehicles

MAKE MODEL YEAR
FOREST RIVER SALEM 2021-2022
FOREST RIVER WILDWOOD 2021-2022

 


6 Associated Documents

Remedy Instructions and TSB

RCRIT-21V745-6205.pdf 205.974KB

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Defect Notice 573 Report

RCLRPT-21V745-8852.PDF 213.961KB

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Recall Acknowledgement

RCAK-21V745-8070.pdf 645.755KB

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Recall Quarterly Report #1, 2021-4

RCLQRT-21V745-4583.PDF 211.13KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-21V745-4416.pdf 205.974KB

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Manufacturer Notices(to Dealers,etc)

RCMN-21V745-9941.pdf 205.974KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V745&docType=RCL

 


 

SaleBestseller No. 1
MORryde RPB72-1621HD-05 Pin Box System, 14-18K GVWR - Lippert 1621
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MORryde International Inc. RPB77-006 Pin Box System Adapter Kit Adapter Kit for Gooseneck
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  • Jerk-free starts and stops
  • Smoother, more comfortable in-cab ride
  • Check MORryde Pin Box Fit Chart to ensure correct fit
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MOR/ryde RPB72-1621HD03 Pin Box System
  • Product Type :Auto Accessory
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Last update on 2024-05-26 / Affiliate links / Images from Amazon Product Advertising API

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