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August 27, 2021 NHTSA CAMPAIGN NUMBER: 21V670000
Propane Regulator May Fail and Cause Fire
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
NHTSA Campaign Number: 21V670
Manufacturer KZRV, L.P.
Components EQUIPMENT
Potential Number of Units Affected 34,345
Summary
KZRV, L.P. (KZRV) is recalling certain 2018-2022 Camplite, Confluence, Connect, Connect SE, Connect Lite, Durango, Durango Gold, Durango Half Ton, Durango Sport, Durango 1500, Quicksilver, Sonic, Sonic X, Sportsmen, Sportsmen FW, Sportsmen LE, Sportsmen SE, Sportsmen Sportster, Sportster, SportTrek, SportTrek Touring, Spree, Stratus, Venom, and Venom V Series recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
Remedy
Dealers will replace the regulator and pigtail hoses, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact KZRV customer service at 1-800-768-4016 ext. 154 or 153. KZRV’s number for this recall is KZ-2021-05.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. KZRV has decided that a defect which relates to motor vehicle safety exists in certain 2018 2022 Camplite, Confluence, Connect, Connect SE, Connect Lite, Durango, Durango Gold, Durango Half Ton, Durango Sport, Durango 1500, Quicksilver, Sonic, Sonic X, Sportsmen, Sportsmen FW, Sportsmen LE, Sportsmen SE, Sportsmen Sportster, Sportster, SportTrek, SportTrek Touring, Spree, Stratus, Venom, and Venom V Series. As a result, KZRV is conducting a safety recall. We apologize for any inconvenience this action may cause you; however, your safety and continued satisfaction are of the utmost importance to us.
Reason for this recall
The vehicles subject to this recall were built with a Winntec model 6020 propane regulator that may have a faulty secondary rubber seal. This malfunction may result in propane pressures that exceed the propane appliances design limits and/or may be venting propane to the atmosphere which and could result in a fire that results in personal injury or death.
What we will do
The remedy is to replace the existing regulator with a new regulator. The repair should take approximately 30 minutes to complete. This repair will be done at no cost to you.
What we need you to do
You should contact your selling dealer immediately to schedule a service appointment to have the defect repaired in your vehicle. If you have questions concerning this recall or if you need any assistance, please contact the KZRV Warranty/Service Department by mail at KZRV, L.P., 0985 N 900 W, Shipshewana, IN 46565, or by phone at (800)768-4016 ext. 154 or 153.
If you had appropriate repairs completed prior to receipt of this recall notice, and if you incurred any direct cost in connection with obtaining such repair, you may be eligible to receive reimbursement from KZRV by contacting the KZRV Warranty/Service Department.
If after contacting KZRV Customer Service you are still not satisfied we have done our best to remedy this situation, you may also submit a written complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590. You may call the toll‐free Vehicle Safety Hotline at 1‐888‐327‐4236 (TTY: 1‐800‐424‐9153; or go to https://www.safercar.gov.) Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
We apologize for any inconvenience this action may cause you; however, your safety and continued satisfaction are of the utmost importance to us.
Thank you for your attention and cooperation in this matter.
11/4/20–Grand Design RV informs THOR Ind. of three incidents involving Winntec Model 6020 regulators, where the regulators were suspected as the cause of fires. The Thor companies reviewed the issue internally and found no issues with these regulators at that time.
12/4/20–KZ RV informs THOR Ind. of two issues under investigation with the same suspect regulators.
12/22/20–Grand Design performs lab analysis on two failed regulators and finds they contain an oily substance inside. There is a belief that the oily substance is machining oil from a manufacturing process.
2/24/21–Grand Design informs THOR Ind. they are investigating several more fires, and will be sending regulators from those incidents for lab inspection.
3/16/21–Lab analysis performed on six regulators from Grand Design, including one exemplar and one from KZ RV. In the lab setting, the KZ RV regulator operated within allowable parameters, although it contained the same oily residue seen on the field samples.
4/19/21–THOR Ind. engages Exponent Engineering to conduct analysis of regulators to determine source of oily substance.
5/10/21–Safety Committee Meetings conducted at KZ RV, Keystone RV and Jayco RV, to update them on regulator investigation. All committees request further investigation of specific claims and confirmation of Exponent findings.
5/12/21–Exponent provides written report/presentation on regulator analysis.
5/14/21–Meeting held with Grand Design, Dehco, Winnspec International, and Chen Fong to discuss regulator issue. Winnspec given until May 18, to return information regarding issues with their regulators.
5/19/21–Safety Committee Meetings conducted at KZ RV, Keystone RV and Jayco RV to update them on the regulator investigation.
5/21/21–THOR Ind. Discussed regulator issue with the Medium Heavy Duty ODI office.
5/24/21 & 5/25/21 – Meeting with Grand Design, Dehco, Winnspec International, and Chen Fong at Livonia, MI testing facility, to discuss regulator investigation. Chen Fong agrees the regulator is allowing higher pressure than expected with a compromised second stage seal.
5/27/21–Safety Committee Meetings conducted at KZ RV, Keystone RV and Jayco RV. All safety committees decide to move forward with a recall for safety for units built with a defective Winntec Model 6020 regulator.
6/16/21 – Video Meeting was held with Thor Industries and NHTSA ODI and Recalls Management Divisions to update them on the progress of gathering the required populations of all regulator recalls submitted by the Thor Companies. NHTSA was informed that more confirmation testing was required to definitively establish a population.
7/7/21 – Exponent provided Thor Industries draft testing results of the interaction of the second stage seal with various plasticizers found in hoses used on the regulators from the last five years of manufacturing. Only one sample per year was available to test. This testing confirmed similarities in several years.
7/8/21 – Exponent’s draft testing results reviewed with Thor Industries companies. Due to small sample size, it was requested to see if more samples could be secured for confirmation testing.
7/16/21 – Thor Industries conducts meeting with Dehco, UFP and Winnspec to discuss the regulator recalls. Winnspec agrees to provide further second stage seal discs to confirm earlier testing.
8/2/21 – Testing samples from Winnspec received from China at Exponent.
8/18/21 – Exponent provides draft testing results to Thor Industries on confirmation Samples.
8/20/21 – Thor Industries conducts meeting with affected companies to discuss testing results. Companies are instructed to review the results with their Safety Committees and adjust recall populations accordingly.
8/23/21 – KZ RV Safety Committee meets and decides to issue the recall.
21E081 – Possible LP Regulator Failure – Winntec & WIC Model 6020 LP Regulators
21E081 – Possible LP Regulator Failure – Winntec & WIC Model 6020 LP Regulators
125 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| KZRV | CAMPLITE | 2018-2022 |
| KZRV | CONFLUENCE | 2018-2022 |
| KZRV | CONNECT | 2018-2022 |
| KZRV | CONNECT LITE | 2018-2022 |
| KZRV | CONNECT SE | 2018-2022 |
| KZRV | DURANGO | 2018-2022 |
| KZRV | DURANGO 1500 | 2018-2022 |
| KZRV | DURANGO GOLD | 2018-2022 |
| KZRV | DURANGO HALF TON | 2018-2022 |
| KZRV | DURANGO SPORT | 2018-2022 |
| KZRV | QUICKSILVER | 2018-2022 |
| KZRV | SONIC | 2018-2022 |
| KZRV | SONIC X | 2018-2022 |
| KZRV | SPORTSMEN | 2018-2022 |
| KZRV | SPORTSMEN FW | 2018-2022 |
| KZRV | SPORTSMEN LE | 2018-2022 |
| KZRV | SPORTSMEN SE | 2018-2022 |
| KZRV | SPORTSMEN SPORTSTER | 2018-2022 |
| KZRV | SPORTSTER | 2018-2022 |
| KZRV | SPORTTREK | 2018-2022 |
| KZRV | SPORTTREK TOURING | 2018-2022 |
| KZRV | SPREE | 2018-2022 |
| KZRV | STRATUS | 2018-2022 |
| KZRV | VENOM | 2018-2022 |
| KZRV | VENOM V SERIES | 2018-2022 |
6 Associated Documents
Recall Acknowledgement
RCAK-21V670-9159.pdf 652.831KB
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Defect Notice 573 Report
RCLRPT-21V670-5141.PDF 223.319KB
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Miscellaneous Document – Chronology
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ISSUED Interim Owner Notification Letter(Part 577)
RIONL-21V670-4224.pdf 229.748KB
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Recall 573 Report – Amendment 1
RCLRPT-21V670-7529.PDF 223.372KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-21V670-3251.pdf 234.547KB
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Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V670&docType=RCL
- Allows removal of the empty cylinder for refill without interrupting propane supply; includes 2 of the 12-inch pigtails to connect the regulator to the propane tank or propane supply
- For RVs with dual propane tanks; it automatically switches from primary to reserve tank when the primary tank is empty
- Pairs well with our 48 Inch Thermo Plastic Hose, item 100383-48
- Inlets are 1/4" SAE inverted flare and outlet is 3/8" NPT female pipe thread; rated for 345,200 BTU
- Double-stage design maintains constant gas pressure under changing demand and conditions
- Allows removal of the empty cylinder for refill without interrupting propane supply; includes 2 of the 12-inch pigtails to connect the regulator to the propane tank or propane supply
- For RVs with dual propane tanks; it automatically switches from primary to reserve tank when the primary tank is empty
- Pairs well with our 48 Inch Thermo Plastic Hose, item 100383-48
- Inlets are 1/4" SAE inverted flare and outlet is 3/8" NPT female pipe thread; rated for 345,200 BTU
- Double-stage design maintains constant gas pressure under changing demand and conditions
- 1/4" FPT Inlet x 1/4" FPT Outlet
- 500,000 BTU/Hr or 30 PSIG based on 100 PSIG inlet
- Primary use, dual bottle with distant separation applications
- Ideal use where PSIG rather than W.C. is needed
- DUAL-STAGE DESIGN maintains constant gas pressure under changing demands and conditions; 1st and 2nd stages ensure a smoother, more consistent flow of propane gas to all RV appliances
- HEAVY DUTY ALUMINUM and SOLID BRASS material ensures the connections with the tank are secure and leak-free
- SAFE and SECURE CONNECTIONS: POL Inlet tank connection is 1/4" female 18NPT and the outlet connection to the main RV gas line is 3/8"-18NPT
- OUTLET PRESSURE: 11-inch WATER COLUMN pressure and a BTU/HR capacity of 160,000; with vent hole at the top
- APPLICATIONS: Works great for larger RVs, Food Trucks, or other large vehicles with appliances with high BTU outputs; comes with a rain cover to protect your regulator from the elements
- Upgrade Design: The RV propane regulator allows you to hook up 2 propane tanks and automatically switches from the primary to the reserve tank when the primary is empty and vice versa. The indicator will changes color to let you know when a tank has been depleted and needs to be refilled. The regulator ensures that your propane gas is always at the right pressure, providing consistent and efficient performance.
- Propane Hose: The RV pigtail hose with propane tank gauge is made of durable stainless steel braided, with weather resistance, anti-aging, air tightness, heat-resistance, and flexibility features. Can lets you know how much liquid is left without shaking the propane tank and can detect leaks. Our Auto changeover LP propane regulator with hose is the ideal solution for maintaining a safe and reliable propane gas supply for your RV, camper, or other propane-powered appliances.
- Specification & Material: The RV propane regulator with hose is made from high-quality brass material that is built to last. This ensures that the regulator is not only durable but also corrosion-resistant, making it ideal for use in outdoor environments. Master cylinder capacity 210,000BTU/hour; reserve cylinder 130,000BTU/hour, double stage design maintains constant gas Inlets are 1/4"SAE inverted flare and outlet is 3/8 "NPT female pipe thread.
- Wide Application: This 2-Stage auto changeover LP propane gas regulator for RV with two 18-inch pigtails RV propane gauge hoses set, is suitable for RV with dual propane tanks. The regulator can be used with any propane-powered appliance, making it a versatile and cost-effective solution for all your propane needs. Whether you're a weekend warrior or a full-time RV enthusiast, our propane regulator is the perfect tool for your propane-powered lifestyle.
- Precise Control: The propane regulator with gauge features excess flow protection and an automatic shut-off valve, which helps prevent leaks and other safety hazards. With our Auto Changeover LP Propane Regulator, you can easily adjust the pressure of your propane supply to ensure your appliances run smoothly and efficiently. This gives you greater control over your propane usage.
- Automatically Switches To Second Tank When First is Empty
- Higest Flow Rate in Cold Temperatures
- Mounting screws not included
- If you do not know what you are purchasing or are unfamiliar with installation please do not purchase this product
- 🔥【Function Upgrade】Connect two propane tanks at once with Alloxity's 2-Stage regulator,won't stop working because one of them is out of gas, automatically switches from primary to reserve tank when primary is empty.At the same time, you can use the rotary pointer to designate one of the tank to work on, and the indicator changes color to let you know when a tank needs to be refilled.
- 🔥【High-Quality Materials】Made of 100% solid brass, Alloxity's propane hose and regulator are durable and long-lasting. The RV pigtail propane hose is made of stainless steel braided material, ensuring air tightness and stability. All fittings are CSA certified.
- 🔥【Specification & Parameters】Alloxity's RV propane regulator has a primary cylinder capacity of 210,000 BTU/hr and a reserve cylinder capacity of 130,000 BTU/hr. Inlets are 1/4" SAE Inverted Flare, Outlet is 3/8" Female NPT. RV pigtail propane hose has a 1/4" Male Inverted Flare and QCC1 Fitting.
- 🔥【Versatile Application】Suitable for RVs, campers, and travel trailers with dual propane tanks. These 18" RV pigtail propane hoses with 2-stage propane regulator can connect dual 5-40 lb refillable propane tanks or LP gas tanks to your camper's 1/4" inverted male flare. Replace any existing automatic changeover regulator on your current RV, Travel Trailer, Camper, maintains constant and continuous gas.
- 🔥【Package List】Includes 1 PC 2 Stage Auto Changeover RV Propane Regulator, 2 pack 18'' Stainless Braided QCC1 1/4" Inverted Male Flare RV Pigtail Propane Hoses with Gauge, 1 PC Roll Sealing Tape, and 1 PC Wrench. If for any reason you are not satisfied with our products after receiving them within 2 years, simply contact us for a Free Replacement or Refund. Our Customer Service will solve your problems within 24 Hours.
- 【Upgraded 2-Stage LP Propane Dual Tank Pressure Regulators】This dual tank propane regulator allow you to hook up 2 propane tanks, automatically switches from primary to reserve tank when primary is empty. The color of the light will change, let you know when a tank has been depleted and needs to be refilled. For RVs with dual propane tanks allow removal of empty cylinder for refill without interrupting propane supply
- 【RV Dual Propane Regulator Material & Specification 】Propane tank splitter constructed from die-cast aluminum, heat-resistant cold-resistant it can work normally in extreme weather. Propane Hose and regulator ensure air tightness and stability. Propane Regulator: Master cylinder capacity 210,000BTU/hour; reserve cylinder 130,000BTU/hour, double stage design maintains constant gas Inlets are 1/4"SAE inverted flare and outlet is 3/8" NPT female pipe thread
- 【18 Inch Propane Hose 】The RV pigtail hose with propane tank gauge is made of durable stainless steel braided made of durable stainless steel braided,with weather resistance, anti-aging, air tightness,flexibility features. 3 different colors Dial Gauge can glows in dark can lets you know how much liquid is left without shaking the propane tank and can detect leaks. 1/4" NPT stainless steel braided RV propane pigtail hose to 1/4" female NPT (Not the 1/4" Male NPT)
- 【 Wide Application & Easy to Install 】2-stage auto changeover lp propane gas regulator, suitable for rv with dual propane tanks with two 18 inch RV propane gauge hoses and QCC1 fitting connect dual 5-40 lb refillable propane tanks or LP gas tanks to your camper's 1/4" inverted male flare. Can tighten easily with the free wrench. for RV, camper, travel trailer, BBQ, tailgating, heating needs or having an outdoor cooking
- 【Package List 】 2 stage Auto Changeover propane regulator（1PC）+ 18 Inch Propane Hose with Gauge（2PC）+ 1PC Wrench（1PC）+ 1 Sealing Tape（1PC）
- Combines both a high pressure first stage and a low pressure second stage regulator into one unit
- Ideally designed for RV applications, these regulators ensure a smooth and continuous flow of gas to all appliances
- 1/4" FPT Inlet
- 3/8" FPT Outlet
- 9:00 Vent Position
Last update on 2024-06-11 / Affiliate links / Images from Amazon Product Advertising API
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SEOCONTENT-START
IMPORTANT SAFETY RECALL
This notice applies to your vehicle: «VIN»
«Owner_name»
«Street»
«City», «State» «Zip»
Dear «Owner_name»:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. KZRV has decided that a defect which relates to motor vehicle safety exists in certain 2018 – 2022 Camplite, Confluence, Connect, Connect SE, Connect Lite, Durango, Durango Gold, Durango Half Ton, Durango Sport, Durango 1500, Quicksilver, Sonic, Sonic X, Sportsmen, Sportsmen FW, Sportsmen LE, Sportsmen SE, Sportsmen Sportster, Sportster, SportTrek, SportTrek Touring, Spree, Stratus, Venom, and Venom V Series. As a result, KZRV is conducting a safety recall. We apologize for any inconvenience this action may cause you; however, your safety and continued satisfaction are of the utmost importance to us.
The vehicles subject to this recall were built with a Winntec model 6020 propane regulator that may have a faulty secondary rubber seal. This malfunction may result in propane pressures that exceed the propane appliances design limits and/or may be venting propane to the atmosphere which could result in a fire that results in property damage, personal injury, or death.
IMPORTANT! – We apologize for the inconvenience, but parts to repair your vehicle are not currently available. We are working with our suppliers to locate and source parts. When parts are available, we will send an additional notification by mail informing you that repair parts are ready and to contact your dealer to arrange service for this recall.
The remedy is to replace the regulator and pigtail hoses. The repair should take approximately 30 minutes to complete. This repair will be done at no cost to you.
You should contact your selling dealer immediately to schedule a service appointment to have the defect repaired in your vehicle. If you have questions concerning this recall or if you need any assistance, please contact the KZRV Warranty/Service Department by mail at KZRV, L.P., 0985 N 900 W, Shipshewana, IN 46565, or by phone at (800)768-4016 ext. 183.
If your unit is no longer equipped with a Winntec 6020 regulator through repairs or replacement prior to receipt of this recall notice and you incurred any direct cost in connection with obtaining this repair, you may be eligible to receive reimbursement by contacting the KZRV Warranty/Service Department through the number above or by email at customerservice@kz-rv.com.
If after contacting KZRV Customer Service you are still not satisfied we have done our best to remedy this situation, you may also submit a written complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590. You may call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153; or go to https://www.safercar.gov.) Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
We apologize for any inconvenience this action may cause you; however, your safety and continued satisfaction are of the utmost importance to us.
Thank you for your attention and cooperation in this matter.
Sincerely,
KZRV, LP
Delbert Miller
Vice President Corporate
cc: National Highway Traffic Safety Administration (NHTSA)
Recreational Vehicle Safety Recall Notice
Safety Recall: 21V-670
Safety Advisory: KZ-2021-05
October 22, 2021
Reason for this recall
What we will do
What we need you to do
**************************************************************************************************************
IMPORTANT SAFETY RECALL
This notice applies to your vehicle: «VIN»
«Owner_name»
«Street»
«City», «State» «Zip»
Dear «Owner_name»:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. KZRV has
decided that a defect which relates to motor vehicle safety exists in certain 2018 2022 Camplite, Confluence, Connect,
Connect SE, Connect Lite, Durango, Durango Gold, Durango Half Ton, Durango Sport, Durango 1500, Quicksilver, Sonic, Sonic
X, Sportsmen, Sportsmen FW, Sportsmen LE, Sportsmen SE, Sportsmen Sportster, Sportster, SportTrek, SportTrek Touring,
Spree, Stratus, Venom, and Venom V Series. As a result, KZRV is conducting a safety recall. We apologize for any
inconvenience this action may cause you; however, your safety and continued satisfaction are of the utmost importance to
us.
The vehicles subject to this recall were built with a Winntec model 6020 propane regulator that
may have a faulty secondary rubber seal. This malfunction may result in propane pressures that
exceed the propane appliances design limits and/or may be venting propane to the atmosphere
which and could result in a fire that results in personal injury or death.
The remedy is to replace the existing regulator with a new regulator. The repair should take
approximately 30 minutes to complete. This repair will be done at no cost to you.
You should contact your selling dealer immediately to schedule a service appointment to have the
defect repaired in your vehicle. If you have questions concerning this recall or if you need any
assistance, please contact the KZRV Warranty/Service Department by mail at KZRV, L.P.,
0985 N 900 W, Shipshewana, IN 46565, or by phone at (800)768-4016 ext. 154 or 153.
If you had appropriate repairs completed prior to receipt of this recall notice, and if you incurred
any direct cost in connection with obtaining such repair, you may be eligible to receive
reimbursement from KZRV by contacting the KZRV Warranty/Service Department.
If after contacting KZRV Customer Service you are still not satisfied we have done our best to remedy this situation, you may
also submit a written complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue,
SE, Washington, DC 20590. You may call the toll‐free Vehicle Safety Hotline at 1‐888‐327‐4236 (TTY: 1‐800‐424‐9153; or go
to https://www.safercar.gov.) Federal regulations require that any vehicle lessor receiving this recall notice must forward a
copy of this notice to the lessee within ten days.
We apologize for any inconvenience this action may cause you; however, your safety and continued satisfaction are of the
utmost importance to us.
Thank you for your attention and cooperation in this matter.
Sincerely,
KZRV, LP
Delbert Miller
Vice President Corporate
cc: National Highway Traffic Safety Administration (NHTSA)
Recreational Vehicle Safety Recall Notice
Safety Recall: 21V‐670
Safety Advisory: KZ‐2021‐05
May 20, 2022
Reason for
this recall
What we
will do
What we need
you to do
Parts Now Available!
SEOCONTENT-END