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June 29, 2021 NHTSA CAMPAIGN NUMBER: 21V489000
A detached steering arm may cause a loss of steering control. In addition, attachment hardware may fall and become a road hazard. Both of these scenarios can increase the risk of a crash.
NHTSA Campaign Number: 21V489
Manufacturer East Manufacturing Corp.
Components STEERING
Potential Number of Units Affected 295
Summary
East Manufacturing Corp. (East Manufacturing) is recalling certain 2018-2021 MMX trailers equipped with Ingersoll Smart-Steer self steer axles. The steering arm may detach from the steering knuckle during certain low-speed, high-side loading maneuvers.
Remedy
Dealers will inspect the steering arm and apply welds, free of charge. Owner notification letters were mailed on May 19, 2021. Owners may contact East Manufacturing customer service at 1-352-861-3612.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
SERVICE BULLETIN #009R
Date: December 4, 2019
Subject: SMART-STEER 2.0 Bolt-On Steer Arm Reinforcement Welds
Based on feedback from our customers, Dexter Heavy Duty has become aware that under certain loading conditions, the 8-7/8″ steer arm setup on the SMART-STEER 2.0 axle is prone to shearing the attaching steer arm bolts. This will lead to a failure in the steer arm assembly.
| SMART-STEER 2.0 | STEER ARM ASSEMBLY |
Dexter recommends that you perform a steer arm inspection of your axle(s) as soon as possible; but no later than four weeks after receiving this service bulletin. Please follow the steps listed below:
- Visually inspect steer arm bolts and washers for mechanical tightness and replace if necessary.
- Ensure the steer arm bolts are torqued to 400 Lbs.
- Place welds as shown on page three of this bulletin. If you would like a copy of engineering drawing 750049, please contact one of the service technicians listed below.
A reference table of impacted models is on page two of this service bulletin .
Please contact your Dexter Heavy Duty Field Service Technicians Rudy Wosing or Phil Schnurr at (226) 242-5291 if you have additional questions or need further clarification.
We appreciate your understanding as we determine a long term solution to this issue.
Neil Haslam
Engineering Manager – Dexter Heavy Duty
8-7 /8″ TIE-ROD SMART-STEER 2.0 MODELS
| SSA MODEL NUMBER | |
| 750002 | 750265-3 |
| 750027 | 750265-5 |
| 750882 | 750650-3 |
| 750899 | 750550.5 |
| 750912 | 750688-3 |
| 750923 | 750882T |
| 750924 | 750899T |
| 750928 | 750912T |
| 750929 | 750924-1 |
| 751003 | 750924 |
| 751004 | 750924T |
| 751323 | 750928-3 |
| 751769 | 750928T |
| 752270 | 751003.10 |
| 752299 | 751104T |
| 752333 | 751384T |
| 752346 | 751525.2 |
| 752347 | 751644-1 |
| 752529 | 752323.3 |
| 771004 | 752708-2 |
| 750265-2 | |
The model number can be found in the ordering variant description.
| VARIANT# | VARIANT DESCRIPTION |
| TEST123-DXT1234596 | ISS-SSA751004-09110N-511IMT-CAH |
Upon inspection; if the steer arm bolts or steer arm are worn or damaged, below is the replacement steer arm kit for these models.
702732-01 BOLT-ON STEER ARM SERVICE KIT (-8-7/8″) LH OR RH
| ITEM NUMBER | QUANTITY | PART NUMBER | Description |
| 1 | 1 | 701657 | STEERING ARM B/0 -8-7 /8″ TH |
| 2 | 2 | 702834 | BOLT, 3/4-16 UNF-2B X 3.75″ LG GR8 |
| 3 | 2 | 701810 | I WASHER FLAT . 75″ GR8 MC2 |
| Not Shown | 1 | 0150425 | I LOCTITE®, BLUE 242, 0.5ML |
21E019 Dexter Axle Ingersoll Smart-Steer Self Steer Axles Steering Arm May Detach
21E019 Dexter Axle Ingersoll Smart-Steer Self Steer Axles Steering Arm May Detach
4 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| EAST MANUFACTURING | MMX | 2018-2021 |
8 Associated Documents
Recall Acknowledgement
RCAK-21V489-3325.pdf 647.482KB
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Remedy Instructions and TSB
RCRIT-21V489-8482.pdf 616.593KB
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Defect Notice 573 Report
RCLRPT-21V489-6727.PDF 212.46KB
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Recall Quarterly Report #2, 2021-3
RCLQRT-21V489-4662.PDF 211.2KB
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Recall Quarterly Report #1, 2021-2
RCLQRT-21V489-4595.PDF 211.2KB
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Recall Quarterly Report #3, 2021-4
RCLQRT-21V489-4635.PDF 211.281KB
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Recall 573 Report- Amendment 1
RCLRPT-21V489-6096.PDF 213.329KB
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Recall Quarterly Report #4, 2022-1
RCLQRT-21V489-1231.PDF 211.39KB
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Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V489&docType=RCL
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