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June 18, 2021 NHTSA CAMPAIGN NUMBER: 21V460000
Low Tongue Weight May Affect Trailer Stability
An unstable trailer can cause a loss of vehicle control, increasing the risk of a crash.
NHTSA Campaign Number: 21V460
Manufacturer KZRV, L.P.
Components TRAILER HITCHES, EQUIPMENT
Potential Number of Units Affected 74
Summary
KZRV, L.P. (KZRV) is recalling certain 2021 Connect travel trailers. The trailer tongue weight is too low, which may not apply enough downward force to the hitch of the tow vehicle, causing the trailer to be unstable at highway speeds.
Remedy
Dealers will increase the tongue weight by adding additional weight to the tongue or by moving the axles, free of charge. Owner notification letters were mailed August 12, 2021. Owners may contact KZRV customer service at 1-800-768-4016 ext. 154 or 153. KZRV’s number for this recall KZ_2021-04.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Plt. 7 Hitch Weight Addition Repair Instructions
NHTSA Recall # 21V-460
TC Recall # 2021-417
KZ Recall # KZ-2021-04
Step 1: Remove fender skirt and skirt metal from axle area.
Step 2: Support the unit with jack stands with all the weight removed from the suspension.
Step 3: Remove the tires and axles.
Step 4: On the frame, mark the center locations for the new hangers using the current hangers as a reference. Mark 7.5” rearward of the current hanger centers. Spacing between these center marks should be 29.5”.
Step 5: Using the center marks to locate the new hangers, clamp all hangers in place on the frame. Verify that the hanger spacing is 29.5” center to center. Use the holes in the hangers to match drill the frame rails with a 3/8” drill bit and drill bit stop.
Take care to not penetrate holding tanks with drill bit.
Step 6: Install 3/8” -16, grade 5 Fasteners four places per hanger. Torque all hard ware to 23 ft lbs.
Paint bolts with black paint.
Step 7: Using a cut off wheel, remove the existing axle hangers by cutting the welds on the vertical web and bottom flange of the frame rail. Be careful not to gouge or damage the main frame rail when removing the hangers. Touch up paint as needed in the original hanger locations.
Step 8: Verify that brake wire is long enough, about 16”-24” wire will be needed for new axle location. Extend brake wire if necessary.
Step 9: Reinstall axles and tires following ANSI/RVIA TSIC-1 Standards.
Step 10: Check for tire clearance to the outrigger located forward of the center hanger. If there isn’t adequate clearance for suspension travel, The outrigger will need to be moved rearward. If the out rigger needs to be moved, it can be relocated up to 3.75” rear ward before contacting the center hanger. The outrigger hucks can either have the head drilled off or can be removed with a cutoff wheel. Once relocated, the outrigger should be fastened with 3/8”-16 grade 5 hardware and torqued to 23 ft. lbs.
Step 11: Test fit fender skirt to new axle location. Mark outer profile with grease pencil on unit. Verify that previous holes will be covered by fender skirt. Holes that will not be covered will need body repair and covered by the amber reflector.
Step 12: Extend belt rail if necessary, replace skirt metal and re-seal.
Step 13: Reinstall fender skirt.
Step 14: Test brakes for function.
(Repair Complete.)
Repair Kit Part# is 504951– This is a no charge to dealer or customer.
Repair code to be used on the claim is 1135 and is a total of 12 man hours.
SEOCONTENT-START
IMPORTANT SAFETY RECALL
This notice applies to your vehicle: «VIN»
«Owner_name»
«Street»
«City», «State» «Zip»
Dear «Owner_name»:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. KZRV has decided that a defect which relates to motor vehicle safety exists in certain 2021 Connect C272FK trailers. As a result, KZRV is conducting a safety recall. We apologize for any inconvenience this action may cause you; however, your safety and continued satisfaction are of the utmost importance to us.
The vehicles subject to this recall were built with too little tongue weight. Too little tongue weight affects how your trailer tows and may make towing difficult which could result in the loss of control which may result in an increased risk of crash, property damage or personal injury which may lead to death.
The remedy is to add tongue weight. The repair should take approximately four hours to complete. This repair will be done at no cost to you.
You should contact your selling dealer immediately to schedule a service appointment to have the defect repaired in your vehicle. If you have questions concerning this recall or if you need any assistance, please contact the KZRV Warranty/Service Department by mail at KZRV, L.P., 0985 N 900 W, Shipshewana, IN 46565, or by phone at (800)768-4016 ext. 154 or 153.
If you had appropriate repairs completed prior to receipt of this recall notice, and if you incurred any direct cost in connection with obtaining such repair, you may be eligible to receive reimbursement from KZRV by contacting the KZRV Warranty/Service Department.
If after contacting KZRV Customer Service you are still not satisfied we have done our best to remedy this situation, you may also submit a written complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590. You may call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153; or go to https://www.safercar.gov.) Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
We apologize for any inconvenience this action may cause you; however, your safety and continued satisfaction are of the utmost importance to us. Thank you for your attention and cooperation in this matter.
Sincerely,
KZRV, LP
Delbert Miller
Vice President Corporate
cc: National Highway Traffic Safety Administration (NHTSA)
Recreational Vehicle Safety Recall Notice
Safety Recall: 21V-460
Safety Advisory: KZ-2021-04
June 21, 2021
Reason for this recall
What we will do
What we need you to do
****************************************************************************************************************
IMPORTANT SAFETY RECALL
KZ RV, L.P.
NHTSA Recall Number: 21V-460
Transport Canada Recall Number: 2021-417
Internal Recall Number: KZ-2021-04
Date: June 21, 2021
TO: KZ RV Dealer
Problem
The vehicles subject to this recall were built with too little tongue weight. Too little tongue weight affects how your trailer tows and may make towing difficult which could result in the loss of control which may result in an increased risk of crash, property damage or personal injury which may lead to death.
RANGE OF VEHICLES INVOLVED:
• 2021 Connect C272FK trailers
WARRANTY REIMBURSEMENT:
A notice of this recall has been sent to affected retail owners. A copy of the Owner’s letter is included for your review. They may request that you complete the repair. If so, please follow the warranty reimbursement procedure. If the unit and/or units are in your inventory, or if you are requested to perform the repair for the retail customer, please complete the advised repair and send in a warranty claim referencing this recall number for reimbursement. The time allowed for repair is four hours.
SERVICE ACTION:
Add tongue weight.
encl. – Owners Letter
Delbert Miller
Vice President Corporate
SEOCONTENT-END
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
KZRV | CONNECT | 2021 |
11 Associated Documents
Recall 573 Report – Amendment 3
RCLRPT-21V460-2407.PDF 213.486KB
Recall Acknowledgement
RCAK-21V460-8288.pdf 645.816KB
Recall 573 Report – Amendment 1
RCLRPT-21V460-7285.PDF 213.387KB
Defect Notice 573 Report
RCLRPT-21V460-5005.PDF 213.387KB
Defect Notice 573 Report
RCLRPT-21V460-1227.PDF 213.387KB
Recall 573 Report – Amendment 2
RCLRPT-21V460-6211.PDF 213.323KB
Recall Quarterly Report #1, 2021-3
RCLQRT-21V460-4368.PDF 211.14KB
Recall Quarterly Report #2, 2021-4
RCLQRT-21V460-2043.PDF 211.242KB
Manufacturer Notices(to Dealers,etc)
RCMN-21V460-3766.pdf 144.556KB
ISSUED Owner Notification Letter(Part 577)
RCONL-21V460-6208.pdf 227.582KB
Remedy Instructions and TSB
RCRIT-21V460-3575.pdf 3272.574KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V460&docType=RCL
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- Wide Application: Suitbale for a ball mount, cargo carrier, bicycle frame, trailer hitch, winch and other heavy accessories. Durable and reliable in bad weather. Fastens to the frame with included hardware.
- Premium Quality: Made of heavy duty steel for maximum strength and safety whiling towing. Gross Trailer Weight: 3500 lbs; Tongue Weight: 350 lbs.
- Specification: Surface Finish: Black Powder Coated; Attachment Location: Rear; Receiver Size: 2''. Direct replacement for 13703. Fit for 72 inch wide frames.
- Package Included: You will receive 1 X Trailer Hitch, others as shown in pictures. Note: Instructions & mounting hardware are included.
- Installation: Direct bolt on installation. No modification required. Professional installation is always highly recommended.
- DEPENDABLE STRENGTH. This RV trailer hitch is rated for 3,500 lbs. gross trailer weight and 350 lbs. tongue weight (limited to lowest-rated towing component)
- VERSATILE DESIGN. This trailer hitch RV equips your camper with a standard 2-inch x 2-inch hitch receiver, allowing for a wide variety of towing options. It can be used for dinghy towing, flat towing or towing a trailer
- EASY TO INSTALL. Installation of this RV camper hitch is fast and easy. It securely bolts into place with the included grade-8 hardware and typically requires just a few tools. The 3-piece adjustable design fits RV frames up to 72 inches wide
- FULLY TESTED. Every CURT camper hitch design is tested at our Detroit engineering facility according to SAE J684 standards for the utmost safety and reliability while towing
- RUST, CHIP, UV-RESISTANT. This RV towing hitch is protected with a dual-coat finish of rust-resistant A-coat and highly durable black powder coat. The two finishes are co-cured for exceptional resistance to rust, chipping and UV damage
- Fitment: This trailer hitch is great for tow fishing boat trailers, popup campers, trailers and bikes. Widely used in daily life.
- Function: 2" hitch for travel trailers and fifth wheels. It is mounted on the rear of the trailer and is used to tow the vehicle when facing trouble. Class I hitch bolted onto frame, Max tongue weight : 200 pounds. Class II hitch welded to frame, tongue weight: 300-350 pounds.
- Feature: Material: Steel; Color: Black; Finish:Powder Coated. Durable, strong strength and impact resistance meet your towing needs.
- Package Include: 1pc of trailer hitch. Mounting hardware and instruction are included.
- Installation: Install by screws. Professional installation is always highly recommended.
- Quick, Easy Installation: No need for complicated welding to make the Ohuhu Hitch Receiver work. You can hook it up to a bicycle rack, RV tire rack, cargo rack or other accessories. Simply install it on the bumper and you are good to go.
- Sturdy & Durable: Hold it together, for the long term! Sturdy carbon steel construction is a durable, corrosion-resistant and long-lasting solution to all your trailer needs. You can trust in the Ohuhu Trailer Receiver to do its job every time.
- Use Only For 2"*2" Square Tubes: : Designed specifically for 4"-4.5" bumpers, this receiver is made for use with 2"*2" square tubes. Ensure that there is at least 1" of space between the bumper and trailer before installation.
- 200lbs Tongue Weight Capacity: The Ohuhu Camper Bumper Hitch has a 200lbs tongue weight capacity that you can rely on (Note: It is NOT intended for towing purposes).
- Accessories Included: Also included with your purchase are a set of 5/8" hitch pins and 1 rubber cap. Use the pins to secure the rack once installed on the hitch receiver to make it more stable, and the rubber cap to cover the hitch receiver when not in use.
- This RV bumper hitch fits 4 inch x 4 inch RV or travel trailer bumper, use for both downside and upside
- The RV bumper hitch adapter accepts hitch mount of 2 inch receiver shank such as bike racks, RV tire carriers, cargo carriers or other accessories, could offer a low hitch mount to provide RV trailer towing
- Capacity: 3500lbs. Gross trailer weight, 350lbs. Max tongue weight, Do NOT use for towing purposes
- Heavy duty steel via robotically welded for superior strength provide excellent mounting facility, high quality hardware fittings, all make this trailer hitch more durable
- ECORROSION RESISTANT: Made of strong steel with a durable black powder coat finish, super corrosion resistant
- Application: Universal To Mount On Variety Of RV Styles With Frames Up To 72" Wide ( Please Make Sure Your Frames Are Wide Enough Before Purchasing This Item )
- Trailer Hitch ( Pin, Clip, Ballmount & Wirings Are Not Included )
- Hitch Class: Class 3, Receiver Size: 2" Receiver Tube, Built With A 3-Piece, Adjustable Design
- Towing Specifications: Gross Trailer Weight - 3500 lbs , Tongue Weight - 350 lbs, Fits Frames Up To 72" Wide, Designed For Towing A Bike Rack, Trailer Or Small Vehicle Behind AN RV
- Black
- DEPENDABLE STRENGTH. This RV trailer hitch is rated for 5,000 lbs. gross trailer weight and 500 lbs. tongue weight (limited to lowest-rated towing component)
- VERSATILE DESIGN. This trailer hitch RV equips your camper with a standard 2-inch x 2-inch hitch receiver, allowing for a wide variety of towing options. It can be used for dinghy towing, flat towing or towing a trailer
- EASY TO INSTALL. Installation of this RV camper hitch is fast and easy. It securely bolts into place with the included grade-8 hardware and typically requires just a few tools. The 3-piece adjustable design fits RV frames up to 66 inches wide
- FULLY TESTED. Every CURT camper hitch design is tested at our Detroit engineering facility according to SAE J684 standards for the utmost safety and reliability while towing
- RUST, CHIP, UV-RESISTANT. This RV towing hitch is protected with a dual-coat finish of rust-resistant A-coat and highly durable black powder coat. The two finishes are co-cured for exceptional resistance to rust, chipping and UV damage
- 2" hitch for travel trailers and fifth wheels
- Bolt (Class I) or weld (Class II) onto the frame
- For use with bike racks, cargo carriers and other accessories
- Not to be used pulling cars or boats if bolted in Class I configuration
- Mounts to the side wall of frame or horizontal wall of C-channel or I-beam with angled hardware
- DEPENDABLE STRENGTH. This RV trailer hitch is rated for 5,000 lbs. GTW, 500 lbs. TW, 6,000 lbs. WD and 600 lbs. WDTW (limited to lowest-rated towing component)
- VERSATILE DESIGN. This trailer hitch RV equips your camper with a standard 2-inch x 2-inch hitch receiver, allowing for a wide variety of towing options. It can be used for dinghy towing, flat towing or towing a trailer
- EASY TO INSTALL. Installation of this RV camper hitch is fast and easy. It securely bolts into place with the included grade-8 hardware and typically requires just a few tools. The 3-piece adjustable design fits RV frames up to 51 inches wide
- FULLY TESTED. Every CURT camper hitch design is tested at our Detroit engineering facility according to SAE J684 standards for the utmost safety and reliability while towing
- RUST, CHIP, UV-RESISTANT. This RV towing hitch is protected with a dual-coat finish of rust-resistant A-coat and highly durable black powder coat. The two finishes are co-cured for exceptional resistance to rust, chipping and UV damage
- DEPENDABLE STRENGTH. This RV trailer hitch is rated for 3,500 lbs. gross trailer weight and 350 lbs. tongue weight (limited to lowest-rated towing component)
- VERSATILE DESIGN. This trailer hitch RV equips your camper with a standard 2-inch x 2-inch hitch receiver, allowing for a wide variety of towing options. It can accept a ball mount, cargo carrier, bike rack, tow hook and much more
- FULLY TESTED. Every CURT camper hitch design is tested at our Detroit engineering facility according to SAE J684 standards for the utmost safety and reliability while towing
- RUST, CHIP, UV-RESISTANT. This camper bumper hitch is protected with a dual-coat finish of rust-resistant A-coat and highly durable black powder coat. The finishes are co-cured for exceptional resistance to rust, chipping and UV rays
- EASY TO INSTALL. Installation of this RV camper trailer hitch is fast and easy. It securely bolts onto virtually any 4-inch x 4-inch RV bumper with the included hardware and typically just a few tools
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